{"id":65457,"date":"2026-02-01T07:20:27","date_gmt":"2026-02-01T14:20:27","guid":{"rendered":"https:\/\/cirasync.com\/?page_id=65457"},"modified":"2026-11-05T14:15:11","modified_gmt":"2026-11-05T21:15:11","slug":"activecampaign","status":"publish","type":"page","link":"https:\/\/cirasync.com\/de\/integrations\/activecampaign\/","title":{"rendered":"Sync ActiveCampaign Contacts to Microsoft 365 &#038; Employee Smartphone"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8220;1&#8243; _builder_version=&#8220;4.27.5&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_row _builder_version=&#8220;4.27.5&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_column type=&#8220;4_4&#8243; _builder_version=&#8220;4.27.5&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_text admin_label=&#8220;Text&#8220; _builder_version=&#8220;4.27.6&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<h1><span class=\"ez-toc-section\" id=\"ActiveCampaign\"><\/span>ActiveCampaign<span class=\"ez-toc-section-end\"><\/span><\/h1>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-71665 alignnone size-full\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2026\/06\/ActiveCampaign-Integration.png\" alt=\"A graphic showcasing ActiveCampaigns integration\" width=\"624\" height=\"351\" srcset=\"https:\/\/cirasync.com\/wp-content\/uploads\/2026\/06\/ActiveCampaign-Integration.png 624w, https:\/\/cirasync.com\/wp-content\/uploads\/2026\/06\/ActiveCampaign-Integration-480x270.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 624px, 100vw\" \/><\/p>\n<p>&nbsp;<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\">CiraSync connects ActiveCampaign to Microsoft 365, keeping marketing and sales contacts synchronized across your organization and automatically delivered to every employee&#8217;s iPhone or Android device.<\/p>\n<h2 class=\"font-claude-response-body break-words whitespace-normal\"><\/h2>\n<hr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\" \/>\n<h2 class=\"font-claude-response-body break-words whitespace-normal\"><span class=\"ez-toc-section\" id=\"What_this_integration_does\"><\/span><strong>What this integration does<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p class=\"font-claude-response-body break-words whitespace-normal\">CiraSync bridges ActiveCampaign and Microsoft 365 so your contacts stay accurate, accessible, and up to date across every endpoint your team relies on.<\/p>\n<ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\">\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\"><strong>GAL and mailbox sync:<\/strong> ActiveCampaign contacts sync directly into the Microsoft 365 Global Address List (GAL) and individual user mailboxes. Every employee gets an up-to-date contact directory without any manual imports or IT tickets.<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\"><strong>Field and tag mapping:<\/strong> Map ActiveCampaign fields and tags to the corresponding Microsoft 365 contact fields. Control exactly what data moves, how it&#8217;s labeled, and which contacts are included based on tags, lists, or filters.<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\"><strong>Bidirectional contact updates:<\/strong> Changes made in ActiveCampaign sync to Microsoft 365 and vice versa. Sales reps updating a contact in Outlook will have that change reflected back in ActiveCampaign automatically.<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\"><strong>Mobile contact delivery:<\/strong> CiraSync pushes contact updates from Microsoft 365 to employee iOS and Android devices. No app required on employee phones. Contacts appear natively in the device&#8217;s built-in contact app.<\/li>\n<\/ul>\n<hr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\" \/>\n<h2 class=\"font-claude-response-body break-words whitespace-normal\"><span class=\"ez-toc-section\" id=\"How_it_works\"><\/span><strong>How it works<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ol class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-decimal flex flex-col gap-1 pl-8 mb-3\">\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\"><strong>Connect:<\/strong> Authenticate ActiveCampaign and Microsoft 365 (or your other endpoint) inside CiraSync. Setup takes minutes with admin credentials.<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\"><strong>Map:<\/strong> Configure field mapping, tag-based filters, and sync direction. Decide which contacts sync, which fields carry over, and whether the sync runs one-way or two-way.<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\"><strong>Sync:<\/strong> CiraSync runs on a schedule to detect changes in ActiveCampaign and push updates across your connected endpoints.<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\"><strong>Deliver to phones:<\/strong> CiraSync automatically delivers updated contacts to employee smartphones. Changes in ActiveCampaign show up on your team&#8217;s phones without any action required from end users.<\/li>\n<\/ol>\n<h3 class=\"font-claude-response-body break-words whitespace-normal\"><span class=\"ez-toc-section\" id=\"Note_ActiveCampaign_connects_through_CiraSync_CiraSync_then_handles_mobile_contact_delivery_to_iOS_and_android_devices\"><\/span><strong>Note:<\/strong> ActiveCampaign connects through CiraSync. CiraSync then handles mobile contact delivery to iOS and android devices.<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<hr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\" \/>\n<h2 class=\"font-claude-response-body break-words whitespace-normal\"><span class=\"ez-toc-section\" id=\"Who_benefits\"><\/span><strong>Who benefits<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\">\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\">Sales teams who need CRM contacts available in Outlook and on their phones<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\">Marketing teams managing large ActiveCampaign lists who need contact data reflected across the organization<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\">Field and outreach teams who rely on mobile devices to stay connected to current contact records<\/li>\n<\/ul>\n<hr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\" \/>\n<h2 class=\"font-claude-response-body break-words whitespace-normal\"><span class=\"ez-toc-section\" id=\"Outcomes\"><\/span><strong>Outcomes<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\">\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\">Cleaner marketing lists with no duplicate or outdated contact records<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\">Real-time sales contact visibility across Outlook, GAL, and mobile devices<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\">No more exporting or importing CSVs to keep systems in sync<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\">Reduced IT workload from manual contact management tasks<\/li>\n<\/ul>\n<hr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\" \/>\n<h2 class=\"font-claude-response-body break-words whitespace-normal\"><span class=\"ez-toc-section\" id=\"Requirements\"><\/span><strong>Requirements<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\">\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\">CiraSync<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\">An ActiveCampaign subscription<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\">Microsoft 365 admin consent<\/li>\n<\/ul>\n<h2 class=\"font-claude-response-body break-words whitespace-normal\"><span class=\"ez-toc-section\" id=\"i\"><\/span>\u00a0<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8220;1&#8243; 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quote_text_shadow_blur_strength_tablet=&#8220;1px&#8220; header_text_shadow_horizontal_length_tablet=&#8220;0px&#8220; header_text_shadow_vertical_length_tablet=&#8220;0px&#8220; header_text_shadow_blur_strength_tablet=&#8220;1px&#8220; header_2_text_shadow_horizontal_length_tablet=&#8220;0px&#8220; header_2_text_shadow_vertical_length_tablet=&#8220;0px&#8220; header_2_text_shadow_blur_strength_tablet=&#8220;1px&#8220; header_3_text_shadow_horizontal_length_tablet=&#8220;0px&#8220; header_3_text_shadow_vertical_length_tablet=&#8220;0px&#8220; header_3_text_shadow_blur_strength_tablet=&#8220;1px&#8220; header_4_text_shadow_horizontal_length_tablet=&#8220;0px&#8220; header_4_text_shadow_vertical_length_tablet=&#8220;0px&#8220; header_4_text_shadow_blur_strength_tablet=&#8220;1px&#8220; header_5_text_shadow_horizontal_length_tablet=&#8220;0px&#8220; header_5_text_shadow_vertical_length_tablet=&#8220;0px&#8220; header_5_text_shadow_blur_strength_tablet=&#8220;1px&#8220; header_6_text_shadow_horizontal_length_tablet=&#8220;0px&#8220; header_6_text_shadow_vertical_length_tablet=&#8220;0px&#8220; header_6_text_shadow_blur_strength_tablet=&#8220;1px&#8220; box_shadow_horizontal_tablet=&#8220;0px&#8220; box_shadow_vertical_tablet=&#8220;0px&#8220; box_shadow_blur_tablet=&#8220;40px&#8220; box_shadow_spread_tablet=&#8220;0px&#8220; locked=&#8220;off&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Frequently_asked_questions\"><\/span>Frequently asked questions<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>[\/et_pb_text][et_pb_accordion icon_color=&#8220;#1b75bb&#8220; module_class=&#8220;faq my_accordion wppb-add-accordion-icon custom-clean-accordion&#8220; _builder_version=&#8220;4.27.7&#8243; _module_preset=&#8220;default&#8220; custom_padding=&#8220;0px|0px|0px|0px|true|true&#8220; border_width_all=&#8220;0px&#8220; locked=&#8220;off&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_accordion_item title=&#8220;Does this require ActiveCampaign API access?&#8220; open=&#8220;on&#8220; open_toggle_text_color=&#8220;#1b75bb&#8220; _builder_version=&#8220;4.27.6&#8243; _module_preset=&#8220;default&#8220; body_font=&#8220;Open Sans||||||||&#8220; body_text_color=&#8220;#333333&#8243; body_font_size=&#8220;18px&#8220; body_line_height=&#8220;1.4em&#8220; background_color=&#8220;#FFFFFF&#8220; background_enable_color=&#8220;on&#8220; custom_padding=&#8220;|0px||0px|true|true&#8220; global_colors_info=&#8220;{}&#8220; toggle_text_color=&#8220;#1b75bb&#8220; toggle_level=&#8220;h5&#8243; toggle_font=&#8220;Inter|600|||||||&#8220; toggle_font_size=&#8220;24px&#8220;]<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\">Yes. CiraSync connects to ActiveCampaign via its API. During setup, you&#8217;ll authenticate with your ActiveCampaign API URL and key inside CiraSync.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8220;Can I filter which contacts sync?&#8220; open_toggle_text_color=&#8220;#1b75bb&#8220; _builder_version=&#8220;4.27.6&#8243; _module_preset=&#8220;default&#8220; body_font=&#8220;Open Sans||||||||&#8220; body_text_color=&#8220;#333333&#8243; body_font_size=&#8220;18px&#8220; body_line_height=&#8220;1.4em&#8220; background_color=&#8220;#FFFFFF&#8220; background_enable_color=&#8220;on&#8220; custom_padding=&#8220;|0px||0px|true|true&#8220; global_colors_info=&#8220;{}&#8220; toggle_text_color=&#8220;#1b75bb&#8220; toggle_level=&#8220;h5&#8243; toggle_font=&#8220;Inter|600|||||||&#8220; toggle_font_size=&#8220;24px&#8220; open=&#8220;off&#8220;]<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\">Yes. CiraSync Hub supports tag-based and list-based filtering, so you can control exactly which ActiveCampaign contacts get synced to Microsoft 365 and employee devices.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8220;What fields can be mapped?&#8220; open_toggle_text_color=&#8220;#1b75bb&#8220; _builder_version=&#8220;4.27.6&#8243; _module_preset=&#8220;default&#8220; body_font=&#8220;Open Sans||||||||&#8220; body_text_color=&#8220;#333333&#8243; body_font_size=&#8220;18px&#8220; body_line_height=&#8220;1.4em&#8220; background_color=&#8220;#FFFFFF&#8220; background_enable_color=&#8220;on&#8220; custom_padding=&#8220;|0px||0px|true|true&#8220; global_colors_info=&#8220;{}&#8220; toggle_text_color=&#8220;#1b75bb&#8220; toggle_level=&#8220;h5&#8243; toggle_font=&#8220;Inter|600|||||||&#8220; toggle_font_size=&#8220;24px&#8220; open=&#8220;off&#8220;]<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\">Standard contact fields including first name, last name, email, phone, company, and title can be mapped. Custom field mapping is also supported depending on your CiraSync configuration.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8220;Does ActiveCampaign sync two-way with Outlook contacts?&#8220; open_toggle_text_color=&#8220;#1b75bb&#8220; _builder_version=&#8220;4.27.6&#8243; _module_preset=&#8220;default&#8220; body_font=&#8220;Open Sans||||||||&#8220; body_text_color=&#8220;#333333&#8243; body_font_size=&#8220;18px&#8220; body_line_height=&#8220;1.4em&#8220; background_color=&#8220;#FFFFFF&#8220; background_enable_color=&#8220;on&#8220; custom_padding=&#8220;|0px||0px|true|true&#8220; global_colors_info=&#8220;{}&#8220; toggle_text_color=&#8220;#1b75bb&#8220; toggle_level=&#8220;h5&#8243; toggle_font=&#8220;Inter|600|||||||&#8220; toggle_font_size=&#8220;24px&#8220; open=&#8220;off&#8220;]<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\">Yes, updates made in Outlook or Microsoft 365 sync back to ActiveCampaign, and changes in ActiveCampaign sync forward to Outlook.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8220;Can I sync ActiveCampaign contacts to employee smartphones?&#8220; open_toggle_text_color=&#8220;#1b75bb&#8220; _builder_version=&#8220;4.27.6&#8243; _module_preset=&#8220;default&#8220; body_font=&#8220;Open Sans||||||||&#8220; body_text_color=&#8220;#333333&#8243; body_font_size=&#8220;18px&#8220; body_line_height=&#8220;1.4em&#8220; background_color=&#8220;#FFFFFF&#8220; background_enable_color=&#8220;on&#8220; custom_padding=&#8220;|0px||0px|true|true&#8220; global_colors_info=&#8220;{}&#8220; toggle_text_color=&#8220;#1b75bb&#8220; toggle_level=&#8220;h5&#8243; toggle_font=&#8220;Inter|600|||||||&#8220; toggle_font_size=&#8220;24px&#8220; open=&#8220;off&#8220;]<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\">Yes. CiraSync delivers contacts from Microsoft 365 to iOS and Android devices automatically. 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