{"id":13020,"date":"2019-08-14T15:08:40","date_gmt":"2019-08-14T22:08:40","guid":{"rendered":"https:\/\/ciraapps.com\/?p=13020"},"modified":"2025-11-06T03:14:30","modified_gmt":"2025-11-06T10:14:30","slug":"assign-admin-roles-service-account","status":"publish","type":"post","link":"https:\/\/cirasync.com\/de\/support\/assign-admin-roles-service-account\/","title":{"rendered":"Assigning Admin Roles to the CiraSync Service Account"},"content":{"rendered":"<p>When upgrading to CiraSync Enterprise Edition, a dedicated service account with the Global Administrator Role is required. However, after signing in to the CiraSync Enterprise Edition for the first time, the service account can be demoted by assigning the service account a custom role. This will not affect CiraSync functionality. The following guide shows how to demote the Service Account from the Global Admin Role with the old and new Admin Center.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Instructions\"><\/span>Instructions<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"Assigning_Admin_Roles_with_the_Old_Admin_Center\"><\/span>Assigning Admin Roles with the Old Admin Center<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ol>\n<li>Log in to the Office 365 Admin Center.<\/li>\n<li>Click <strong>Admin<\/strong> under Apps to go to the Admin Center.<\/li>\n<li>Click <strong>Users &gt; Active Users. <\/strong>(See figure below.) <img decoding=\"async\" class=\"aligncenter wp-image-13023\" src=\"\/wp-content\/uploads\/2019\/07\/Demoting-Admin-User-Active-Users-Navigation_markup-1-247x300.png\" alt=\"Active User Menu from O365 Admin Center Navigation \" width=\"369\" height=\"450\" srcset=\"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/07\/Demoting-Admin-User-Active-Users-Navigation_markup-1-247x300.png 247w, https:\/\/cirasync.com\/wp-content\/uploads\/2019\/07\/Demoting-Admin-User-Active-Users-Navigation_markup-1.png 427w\" sizes=\"(max-width: 369px) 100vw, 369px\" \/><\/li>\n<li>Click the service account you would like to demote.<\/li>\n<li>Click on <strong>Edit<\/strong> in the <strong>Roles <\/strong>row. (See figure below.) <img decoding=\"async\" class=\"aligncenter wp-image-13025\" src=\"\/wp-content\/uploads\/2019\/07\/Demoting-Admin-User_markup-300x161.png\" alt=\"Active User Profile in O365 Tenant \" width=\"579\" height=\"311\" srcset=\"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/07\/Demoting-Admin-User_markup-300x161.png 300w, https:\/\/cirasync.com\/wp-content\/uploads\/2019\/07\/Demoting-Admin-User_markup-768x412.png 768w, https:\/\/cirasync.com\/wp-content\/uploads\/2019\/07\/Demoting-Admin-User_markup.png 838w\" sizes=\"(max-width: 579px) 100vw, 579px\" \/><\/li>\n<li>Click the circle next to <strong>Customized Administrator.<\/strong><\/li>\n<li>Check the box next to role of your choice. In this example, the account is demoted to <strong>Service Administrator.<\/strong><\/li>\n<li>Click <strong>Save.<\/strong><\/li>\n<\/ol>\n<h3><span class=\"ez-toc-section\" id=\"Assigning_Admin_Roles_with_the_New_Admin_Center\"><\/span>Assigning Admin Roles with the New Admin Center<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ol>\n<li>Log in to the Office 365 Admin Center.<\/li>\n<li>Click <strong>Admin<\/strong> under Apps to go to the Admin Center.<\/li>\n<li>Click <strong>Users &gt; Active Users. <\/strong>(See figure below.) <img decoding=\"async\" class=\"aligncenter size-full wp-image-18906\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/04\/New-Admin-Center_markup.png\" alt=\"\" width=\"276\" height=\"422\" srcset=\"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/04\/New-Admin-Center_markup.png 276w, https:\/\/cirasync.com\/wp-content\/uploads\/2019\/04\/New-Admin-Center_markup-196x300.png 196w\" sizes=\"(max-width: 276px) 100vw, 276px\" \/>You will be taken to your tenant\u2019s active user list. (See figure below.) <img decoding=\"async\" class=\"aligncenter size-full wp-image-18941\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/08\/Demoting-Admin-User-Active-User-List_nomarkup.png\" alt=\"\" width=\"1502\" height=\"692\" srcset=\"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/08\/Demoting-Admin-User-Active-User-List_nomarkup.png 1502w, https:\/\/cirasync.com\/wp-content\/uploads\/2019\/08\/Demoting-Admin-User-Active-User-List_nomarkup-1280x590.png 1280w, https:\/\/cirasync.com\/wp-content\/uploads\/2019\/08\/Demoting-Admin-User-Active-User-List_nomarkup-980x452.png 980w, https:\/\/cirasync.com\/wp-content\/uploads\/2019\/08\/Demoting-Admin-User-Active-User-List_nomarkup-480x221.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1502px, 100vw\" \/><\/li>\n<li>Click the service account you would like to demote. The account information will pop-out on the right side of the window. (See figure below.) <img decoding=\"async\" class=\"aligncenter size-full wp-image-18949\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/08\/Demoting-Admin-User-Account-Info_nomarkup.png\" alt=\"\" width=\"645\" height=\"957\" srcset=\"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/08\/Demoting-Admin-User-Account-Info_nomarkup.png 645w, https:\/\/cirasync.com\/wp-content\/uploads\/2019\/08\/Demoting-Admin-User-Account-Info_nomarkup-480x712.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 645px, 100vw\" \/><\/li>\n<li>Click <strong>Manage roles<\/strong> under\u00a0<strong>Roles.<\/strong><\/li>\n<li>Click <strong>Service support admin <\/strong>under <strong>Admin center access. <\/strong><\/li>\n<li>Click <strong>Save changes. <\/strong>(See figure below.) <img decoding=\"async\" class=\"aligncenter size-full wp-image-18965\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/08\/Demoting-Admin-User-Service-Admin_markup.png\" alt=\"\" width=\"639\" height=\"1037\" srcset=\"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/08\/Demoting-Admin-User-Service-Admin_markup.png 639w, https:\/\/cirasync.com\/wp-content\/uploads\/2019\/08\/Demoting-Admin-User-Service-Admin_markup-480x779.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 639px, 100vw\" \/><\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>When upgrading to CiraSync Enterprise Edition, a dedicated service account with the Global Administrator Role is required. However, after signing in to the CiraSync Enterprise Edition for the first time, the service account can be demoted by assigning the service account a custom role. This will not affect CiraSync functionality. The following guide shows how [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":46650,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_nextfly_llmd_date_locked":false,"footnotes":""},"categories":[1416,21,1459],"tags":[],"ppma_author":[13546],"class_list":["post-13020","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-it-management","category-office-365-2","category-support"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.1 (Yoast SEO v27.1.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Assigning Admin Roles to the CiraSync Service Account | CiraSync<\/title>\n<meta name=\"description\" content=\"Learn how to demote the CiraSync Service Account from the Global Admin Role by assigning the service account a custom admin role here!\" 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