{"id":19537,"date":"2020-01-31T10:45:40","date_gmt":"2020-01-31T17:45:40","guid":{"rendered":"https:\/\/x-cirasync.com\/?p=19537"},"modified":"2026-07-01T14:23:55","modified_gmt":"2026-07-01T21:23:55","slug":"how-to-open-a-shared-mailbox-in-outlook","status":"publish","type":"post","link":"https:\/\/cirasync.com\/office-365-best-practices\/how-to-open-a-shared-mailbox-in-outlook\/","title":{"rendered":"How to Add, Open & Use a Shared Mailbox in Outlook?"},"content":{"rendered":"

In this comprehensive guide, we will show you how to add and open a Shared mailbox in Outlook. We will also show you how to use and sync it to your organization’s smartphones.<\/p>\n

A shared mailbox allows a group of people to send an email under an individual alias.<\/p>\n

Let’s see how to add, open, and use it in Outlook<\/a>.<\/p>\n

TL;DR<\/strong><\/p>\n

To open a shared mailbox in Outlook, a Microsoft 365 admin first grants you Full Access. After that, restart Outlook – in classic Outlook the mailbox appears automatically. In new Outlook for Windows, Outlook on the web, or mobile, add it manually by right-clicking your account name and choosing „Add shared folder or mailbox.“ To send from it, you also need Send As permission and the From field visible.<\/span><\/p>\n

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