{"id":3135,"date":"2019-08-15T14:40:59","date_gmt":"2019-08-15T21:40:59","guid":{"rendered":"https:\/\/web-sg1.cirasync.com\/?p=3135"},"modified":"2026-02-19T11:22:24","modified_gmt":"2026-02-19T18:22:24","slug":"shared-mailboxes-outlook-web","status":"publish","type":"post","link":"https:\/\/cirasync.com\/de\/office-365-best-practices\/shared-mailboxes-outlook-web\/","title":{"rendered":"Opening Shared Mailboxes in Outlook on the Web"},"content":{"rendered":"<p>In the Desktop version of Outlook, shared mailboxes are in the left-hand navigation panel. However, this isn\u2019t immediately viewable in Outlook on the web. This guide shows how to open shared mailboxes in Outlook on the web.<\/p>\n<p>To learn how to create a Shared Mailbox to use for this procedure, check out our blog on <a href=\"\/blog-articles\/office-365-best-practices\/create-a-shared-mailbox-in-office-365\/\">How to Create a Shared Mailbox in Office 365<\/a>.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Instructions\"><\/span>Instructions<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"Opening_Shared_Mailboxes_in_Outlook_on_the_web_Navigation\"><\/span>Opening Shared Mailboxes in Outlook on the web Navigation<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ol>\n<li>Log in to Outlook on the web.<\/li>\n<li>Right-click the name of the mailbox in the left-hand navigation panel.<\/li>\n<li>Click <strong>Add shared folders. <\/strong>(See image below.) <img decoding=\"async\" class=\"aligncenter wp-image-12988\" src=\"\/wp-content\/uploads\/2019\/07\/OWA-Shared-Mailboxes-Add-Shared-Folders_markup-300x286.png\" alt=\"\" width=\"387\" height=\"369\" srcset=\"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/07\/OWA-Shared-Mailboxes-Add-Shared-Folders_markup-300x286.png 300w, https:\/\/cirasync.com\/wp-content\/uploads\/2019\/07\/OWA-Shared-Mailboxes-Add-Shared-Folders_markup.png 352w\" sizes=\"(max-width: 387px) 100vw, 387px\" \/><\/li>\n<li>Type the name or email address of the mailbox you would like to open. In this example, the shared mailbox is <strong>cirashared@cirasync.com.\u00a0<\/strong><\/li>\n<li>Click <strong>Add. <\/strong>(See figure below.) <img decoding=\"async\" class=\"aligncenter wp-image-12992\" src=\"\/wp-content\/uploads\/2019\/07\/OWA-Shared-Mailboxes-CiraShared_markup-1-300x206.png\" alt=\"\" width=\"430\" height=\"295\" srcset=\"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/07\/OWA-Shared-Mailboxes-CiraShared_markup-1-300x206.png 300w, https:\/\/cirasync.com\/wp-content\/uploads\/2019\/07\/OWA-Shared-Mailboxes-CiraShared_markup-1.png 359w\" sizes=\"(max-width: 430px) 100vw, 430px\" \/>The mailbox you just added should be viewable in the left-hand navigation panel. (See figure below.) <img decoding=\"async\" class=\"aligncenter wp-image-12994\" src=\"\/wp-content\/uploads\/2019\/07\/OWA-Shared-Mailboxes-CiraShared-Navigation_nomarkup-183x300.png\" alt=\"\" width=\"290\" height=\"475\" srcset=\"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/07\/OWA-Shared-Mailboxes-CiraShared-Navigation_nomarkup-183x300.png 183w, https:\/\/cirasync.com\/wp-content\/uploads\/2019\/07\/OWA-Shared-Mailboxes-CiraShared-Navigation_nomarkup.png 210w\" sizes=\"(max-width: 290px) 100vw, 290px\" \/><\/li>\n<\/ol>\n<h3><span class=\"ez-toc-section\" id=\"Opening_Shared_Mailboxes_in_a_New_TabWindow\"><\/span>Opening Shared Mailboxes in a New Tab\/Window<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ol>\n<li>Log in to Outlook on the web.<\/li>\n<li>Click your username in the top-right corner of the Outlook window.<\/li>\n<li>Click <strong>Open another mailbox\u2026 <\/strong>(See figure below.) <img decoding=\"async\" class=\"aligncenter wp-image-12996\" src=\"\/wp-content\/uploads\/2019\/07\/OWA-Shared-Mailboxes-Account_markup-295x300.png\" alt=\"\" width=\"375\" height=\"383\" srcset=\"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/07\/OWA-Shared-Mailboxes-Account_markup-295x300.png 295w, https:\/\/cirasync.com\/wp-content\/uploads\/2019\/07\/OWA-Shared-Mailboxes-Account_markup-45x45.png 45w\" sizes=\"(max-width: 375px) 100vw, 375px\" \/>The <strong>Open another mailbox <\/strong>dialog should appear. (See figure below) <img decoding=\"async\" class=\"aligncenter wp-image-12998\" src=\"\/wp-content\/uploads\/2019\/07\/OWA-Shared-Mailboxes-Dialog-Box_nomarkup-300x143.png\" alt=\"Opening Shared Mailboxes in Outlook on the web. \" width=\"426\" height=\"203\" srcset=\"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/07\/OWA-Shared-Mailboxes-Dialog-Box_nomarkup-300x143.png 300w, https:\/\/cirasync.com\/wp-content\/uploads\/2019\/07\/OWA-Shared-Mailboxes-Dialog-Box_nomarkup.png 357w\" sizes=\"(max-width: 426px) 100vw, 426px\" \/><\/li>\n<li>Type the name or email address of the mailbox you would like to open.<\/li>\n<li>Click The shared mailbox should now appear in another window or tab.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>In the Desktop version of Outlook, shared mailboxes are in the left-hand navigation panel. However, this isn\u2019t immediately viewable in Outlook on the web. This guide shows how to open shared mailboxes in Outlook on the web. To learn how to create a Shared Mailbox to use for this procedure, check out our blog on [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":19686,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_nextfly_llmd_date_locked":false,"footnotes":""},"categories":[1482],"tags":[],"ppma_author":[13545],"class_list":["post-3135","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-office-365-best-practices"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.1 (Yoast SEO v27.1.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to View And Edit Shared Mailboxes in Outlook<\/title>\n<meta name=\"description\" content=\"Shared Mailboxes in Outlook im Web: Best Practices f\u00fcr Microsoft 365. 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