{"id":39458,"date":"2022-03-15T08:45:50","date_gmt":"2022-03-15T16:45:50","guid":{"rendered":"https:\/\/cirahub.com\/?p=39458"},"modified":"2022-03-15T08:45:50","modified_gmt":"2022-03-15T16:45:50","slug":"how-to-enable-two-way-contact-sync-activecampaign-office-365-mailbox","status":"publish","type":"post","link":"https:\/\/cirasync.com\/de\/contact-sync\/how-to-enable-two-way-contact-sync-activecampaign-office-365-mailbox\/","title":{"rendered":"Two-Way Sync Contacts Between ActiveCampaign and Microsoft 365 User Mailbox"},"content":{"rendered":"<p><span data-contrast=\"none\">Every business owner wants to have constant access to important contacts. This is especially true if you are using two different platforms and want to see the same contacts in both. If the two platforms you are using are ActiveCampaign and an Microsoft 365 user mailbox, we have great news for you. You can two-way sync contacts between ActiveCampaign and an Microsoft 365 user mailbox.<\/span><\/p>\n<p><span data-contrast=\"none\">In this article, we will go through the steps you need to take to <a href=\"https:\/\/cirasync.com\/solutions\/two-way-sync\/\">two-way sync these contacts<\/a>. We will use CiraHub, a syncing tool that comes with a great Hub &amp; Spoke feature. After following these steps, you will finally be able to access ActiveCampaign contacts on your Microsoft 365 mailbox and vice versa.<\/span><\/p>\n<p>Let&#8217;s get started!<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Enable_a_Two-Way_Contact_Sync_Between_ActiveCampaign_and_a_Microsoft_365_Mailbox\"><\/span>Enable a Two-Way Contact Sync Between ActiveCampaign and a Microsoft 365 Mailbox<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"Create_a_Spoke_for_ActiveCampaign\"><\/span>Create a Spoke for ActiveCampaign<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><iframe loading=\"lazy\" title=\"ActiveCampaign V1\" src=\"https:\/\/player.vimeo.com\/video\/852445589?dnt=1&amp;app_id=122963\" width=\"1080\" height=\"608\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\"><\/iframe><\/p>\n<ol>\n<li data-leveltext=\"%1.\" data-font=\"Times New Roman\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">\u00a0First, Log in to CiraHub. You will be taken to the onboarding wizard. (See figure below.) Next, select the object you want to sync. In this example, the contacts object has been selected.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-38587\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2022\/02\/the-hub-andspoke-setup.png\" alt=\"Calendar and Contact Selection\" width=\"564\" height=\"231\" srcset=\"https:\/\/cirasync.com\/wp-content\/uploads\/2022\/02\/the-hub-andspoke-setup.png 564w, https:\/\/cirasync.com\/wp-content\/uploads\/2022\/02\/the-hub-andspoke-setup-480x196.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 564px, 100vw\" \/><\/span><\/li>\n<li data-leveltext=\"%1.\" data-font=\"Times New Roman\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\">Next start the Hub and Spoke setup. Click on \u201cCRMs\u201d as your source type for your contact spoke. (The Hub contains all synced Contacts from each spoke; a spoke can be a Public Folder, a user mailbox, the GAL or a CRM.)<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-39235\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2022\/03\/choose-contact-spoke.jpg\" alt=\"Select CRM\" width=\"606\" height=\"333\" \/><\/li>\n<li data-leveltext=\"%1.\" data-font=\"Times New Roman\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span class=\"EOP SCXW200816089 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:276}\"><span class=\"TextRun SCXW179390109 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW179390109 BCX0\">Select \u201c<a href=\"http:\/\/activecampaign.com\">ActiveCampaign\u201d <\/a>as the source type of your contact spoke.<\/span><\/span> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-39176\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2022\/03\/select-activecampaign.jpg\" alt=\"Select Active Campaign\" width=\"596\" height=\"273\" \/><\/span><\/li>\n<li data-leveltext=\"%1.\" data-font=\"Times New Roman\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span class=\"TextRun SCXW268325808 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW268325808 BCX0\">Enter your <span data-contrast=\"auto\"><span class=\"TextRun SCXW165930251 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW165930251 BCX0\"><a href=\"\/?p=39120\">ActiveCampaign Access URL and Key<\/a><\/span><\/span><\/span><\/span><span class=\"NormalTextRun SCXW268325808 BCX0\"><span data-contrast=\"auto\"><span class=\"TextRun SCXW165930251 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW165930251 BCX0\">.<\/span><\/span><\/span><\/span><\/span><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-39180\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2022\/03\/AC-CREDS.jpg\" alt=\"Active Campaign Credentials Menu\" width=\"574\" height=\"285\" srcset=\"https:\/\/cirasync.com\/wp-content\/uploads\/2022\/03\/AC-CREDS.jpg 574w, https:\/\/cirasync.com\/wp-content\/uploads\/2022\/03\/AC-CREDS-480x238.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 574px, 100vw\" \/><\/li>\n<li data-leveltext=\"%1.\" data-font=\"Times New Roman\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span class=\"TextRun SCXW158412706 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW158412706 BCX0\">Type in a Spoke name and click next. <span data-contrast=\"none\"> <span class=\"NormalTextRun SCXW189753915 BCX0\">This will\u00a0<\/span><span class=\"NormalTextRun SCXW189753915 BCX0\">link\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW189753915 BCX0\">CiraHub<\/span><span class=\"NormalTextRun SCXW189753915 BCX0\">\u00a0to your <\/span>ActiveCampaign\u00a0<span class=\"NormalTextRun SCXW189753915 BCX0\">account\u00a0and give\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW189753915 BCX0\">CiraHub<\/span><span class=\"NormalTextRun SCXW189753915 BCX0\"> access to your contacts lists and CRM data in ActiveCampaign.<\/span><\/span> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-39184\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2022\/03\/AC-SPOKE-NAME.jpg\" alt=\"AC Spoke Nmae\" width=\"579\" height=\"218\" srcset=\"https:\/\/cirasync.com\/wp-content\/uploads\/2022\/03\/AC-SPOKE-NAME.jpg 579w, https:\/\/cirasync.com\/wp-content\/uploads\/2022\/03\/AC-SPOKE-NAME-480x181.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 579px, 100vw\" \/><\/span><\/span><\/li>\n<li data-leveltext=\"%1.\" data-font=\"Times New Roman\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span class=\"TextRun SCXW147391892 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW147391892 BCX0\">Type in a Hub name and click next to <a href=\"https:\/\/cirasync.com\/integrations\/activecampaign\/\">two-way sync Active Campaign contacts<\/a>. <\/span><\/span><span class=\"EOP SCXW147391892 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-39188\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2022\/03\/AC-HUB-NAME.jpg\" alt=\"AC Hub name\" width=\"570\" height=\"232\" \/><\/span><\/li>\n<li data-leveltext=\"%1.\" data-font=\"Times New Roman\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span class=\"TextRun SCXW73631885 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW73631885 BCX0\">S<\/span><\/span><span class=\"TextRun SCXW73631885 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW73631885 BCX0\">elect the option to add an Additional Spoke<\/span><\/span><span class=\"TextRun SCXW73631885 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW73631885 BCX0\">.\u00a0<\/span><\/span><\/li>\n<\/ol>\n<p><iframe loading=\"lazy\" title=\"Microsoft 365 V2\" src=\"https:\/\/player.vimeo.com\/video\/838032387?dnt=1&amp;app_id=122963\" width=\"1080\" height=\"608\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\"><\/iframe><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-39829\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2022\/03\/new-new.jpg\" alt=\"Add spoke option\" width=\"274\" height=\"415\" srcset=\"https:\/\/cirasync.com\/wp-content\/uploads\/2022\/03\/new-new.jpg 361w, https:\/\/cirasync.com\/wp-content\/uploads\/2022\/03\/new-new-198x300.jpg 198w\" sizes=\"(max-width: 274px) 100vw, 274px\" \/><\/p>\n<p><span class=\"NormalTextRun SCXW128579070 BCX0\">8. <span class=\"EOP SCXW200816089 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:276}\"><span class=\"TextRun SCXW179390109 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW179390109 BCX0\">Select \u201cUser Mailbox\u201d as the source type of your contact spoke to <a href=\"https:\/\/cirasync.com\/solutions\/two-way-sync\/\">two-way sync the Microsoft 365 Mailbox contacts<\/a> with ActiveCampaign.<\/span><\/span><\/span><\/span><span class=\"NormalTextRun SCXW128579070 BCX0\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-38631\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2022\/02\/source-type-contact-spoke-user-mailbox.jpg\" alt=\"User Mailbox Source Type Contact Spoke\" width=\"517\" height=\"302\" \/><\/span><\/p>\n<p>9. Select which \u201cUser Mailbox\u201d you want to Sync.<\/p>\n<p>.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-38623\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2022\/02\/screenshoteasy-73.png\" alt=\"Select Usermailbox\" width=\"362\" height=\"344\" srcset=\"https:\/\/cirasync.com\/wp-content\/uploads\/2022\/02\/screenshoteasy-73.png 471w, https:\/\/cirasync.com\/wp-content\/uploads\/2022\/02\/screenshoteasy-73-300x285.png 300w\" sizes=\"(max-width: 362px) 100vw, 362px\" \/><\/p>\n<p>10. Type in a Spoke name and click create. <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-39466\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2022\/03\/user-mailbox-sync.jpg\" alt=\"Select Spoke name\" width=\"686\" height=\"438\" \/><\/p>\n<p>11. Next, right click your spoke, and select \u201cSync Options\u201d. From there you will be taken to a new window, click the box which says, \u201cAllow Hub to create and sync items in this spoke.\u201d This will enable 2-way synchronization between the Hub and your spoke.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-39474\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2022\/03\/acer-1.jpg\" alt=\"Active Campaign Sync Now\" width=\"511\" height=\"379\" \/><\/p>\n<p>12. Click on \u201cAllow Hub to create and sync items in this spoke\u201d. This will enable two-way synchronization from the endpoint to the hub database and back. Select Categorize Data in Spoke if you would like to filter out which items you would like to sync. <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-39478\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2022\/03\/AC-Go-allow-hub-.jpg\" alt=\"\" width=\"1291\" height=\"451\" \/><\/p>\n<p><span class=\"TextRun SCXW119157779 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW119157779 BCX0\">13. Click the Advanced tab to set up <a href=\"\/?p=39341\">Contact filtering<\/a> settings for <\/span><span class=\"NormalTextRun SCXW119157779 BCX0\">ActiveCampaign<\/span><span class=\"NormalTextRun SCXW119157779 BCX0\">.\u00a0 This would enable a user to synchronize and create\u00a0hub items based on specific criteria.\u00a0<\/span> <\/span><span class=\"TextRun SCXW119157779 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW119157779 BCX0\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-39482\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2022\/03\/gmail-type.jpg\" alt=\"\" width=\"1284\" height=\"562\" srcset=\"https:\/\/cirasync.com\/wp-content\/uploads\/2022\/03\/gmail-type.jpg 1284w, https:\/\/cirasync.com\/wp-content\/uploads\/2022\/03\/gmail-type-1280x560.jpg 1280w, https:\/\/cirasync.com\/wp-content\/uploads\/2022\/03\/gmail-type-980x429.jpg 980w, https:\/\/cirasync.com\/wp-content\/uploads\/2022\/03\/gmail-type-480x210.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1284px, 100vw\" \/><\/span><\/span><\/p>\n<p>14. Finally, click on \u201cSync now\u201d to eventually two-way sync contacts between ActiveCampaign and an Microsoft 365 User Mailbox. You can also edit any synchronization options for each of your spokes below.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-39208\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2022\/03\/WP-SYNC-NOW-LAST.jpg\" alt=\"AC Sync Now\" width=\"427\" height=\"433\" \/><\/p>\n<p>If you want to improve your productivity and not miss important deals, it&#8217;s necessary to two-way sync ActiveCampaign and Microsoft 365 mailbox contacts. When you or your team members add contacts to one platform, they will be available on the other. This <a href=\"https:\/\/cirasync.com\/hub\">two-way sync<\/a> is going to merge and keep your contacts up to date.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"More_About_CiraHub\"><\/span><span data-contrast=\"none\">More About CiraHub!\u00a0<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span data-contrast=\"none\">CiraHub is a two-way sync platform for shared contacts and calendars for Microsoft 365, Exchange Server, and other Microsoft Enterprise Applications users. The software is designed to make it easy for people lacking IT expertise to set up shared contact and calendar sync for their company. They can also <a href=\"https:\/\/cirasync.com\/solutions\/multi-way-sync\/\">sync CRM contacts across multiple CRM platforms<\/a>. <\/span><span data-contrast=\"none\">\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">Click here to learn more about how you can start a <a href=\"https:\/\/dashboard.cirahub.com\/\" target=\"_blank\">CiraHub trial<\/a> today!<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Every business owner wants to have constant access to important contacts. This is especially true if you are using two different platforms and want to see the same contacts in both. If the two platforms you are using are ActiveCampaign and an Microsoft 365 user mailbox, we have great news for you. You can two-way [&hellip;]<\/p>\n","protected":false},"author":38,"featured_media":46650,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"page-cirahub.php","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_nextfly_llmd_date_locked":false,"footnotes":"","_ppma_block_editor_authors":"","_links_to":"","_links_to_target":""},"categories":[13626,1420,13630,1459],"tags":[13635,13631,3951],"ppma_author":[13535],"class_list":["post-39458","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cirahub","category-contact-sync","category-crm-sync","category-support","tag-activecampaign","tag-contact-sync","tag-crm","rawdate-2022-03-15"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.0 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Two-Way Sync Contacts Between ActiveCampaign and Office 365 Mailbox<\/title>\n<meta name=\"description\" content=\"Want to two-way sync contacts between ActiveCampaign and an Office 365 User Mailbox? 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