{"id":39548,"date":"2026-02-28T10:40:24","date_gmt":"2026-02-28T17:40:24","guid":{"rendered":"http:\/\/cirasync.com\/?p=39548"},"modified":"2026-02-28T10:40:24","modified_gmt":"2026-02-28T17:40:24","slug":"enabling-native-sync-on-smartphones","status":"publish","type":"post","link":"https:\/\/cirasync.com\/de\/support-artikel\/enabling-native-sync-on-smartphones\/","title":{"rendered":"Enabling Native Sync on Smartphones"},"content":{"rendered":"<p>Wenn Sie Ihre Office 365-Kontaktunterordner mit CiraSync synchronisieren, kann es passieren, dass diese nicht auf Ihrem Smartphone angezeigt werden. Dies tritt in der Regel bei \u00e4lteren iOS- und Android-Ger\u00e4ten auf. Es gibt zwei L\u00f6sungen f\u00fcr dieses Problem:<\/p>\n<ul>\n<li><a href=\"https:\/\/cirasync.com\/de\/support-artikel\/aktivieren-des-mobilen-exchange-connector-auf-smartphones\/?handl_original_ref=https%253A%252F%252Fcirasync.com%252Fwp-admin%252Fpost.php%253Fpost%253D39515%2526action%253Dedit%2526wpml_tm_saved%253D1%2526lang%253Dde%2526admin_bar%253D1&#038;handl_landing_page=https%253A%252F%252Fcirasync.com%252Fde%252F%253Fp%253D39515%2526preview%253Dtrue&#038;handl_ref=https%3A%2F%2Fcirasync.com%2Fwp-admin%2Fpost.php%3Fpost%3D39515%26action%3Dedit%26lang%3Dde&#038;handl_url=https%3A%2F%2Fcirasync.com%2Fsupport%2Fhow-to-enable-mobile-exchange-connector%2F&#038;organic_source=https%253A%252F%252Fcirasync.com%252Fwp-admin%252Fpost.php%253Fpost%253D39515%2526action%253Dedit%2526wpml_tm_saved%253D1%2526lang%253Dde%2526admin_bar%253D1&#038;organic_source_str=Internal&#038;user_agent=Mozilla%2F5.0%20%28Windows%20NT%2010.0%3B%20Win64%3B%20x64%29%20AppleWebKit%2F537.36%20%28KHTML%2C%20like%20Gecko%29%20Chrome%2F95.0.4638.69%20Safari%2F537.36\" target=\"_blank\" rel=\"noopener\">Aktivieren des Mobilen Exchange Connector<\/a><\/li>\n<li><a href=\"https:\/\/cirasync.com\/de\/support-artikel\/enabling-native-sync-on-smartphones\/\">Enabling <span class='tooltipsall tooltip_post_id_17840 classtoolTips37'>Native Sync<\/span><\/a><\/li>\n<\/ul>\n<p>Sie k\u00f6nnen einfach die native Synchronisierung auf Ihren Ger\u00e4ten aktivieren, indem Sie die nachstehenden Schritte folgen.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Anleitung\"><\/span>Anleitung<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"Aktivieren_der_nativen_Synchronisierung_auf_Smartphones\"><\/span>Aktivieren der nativen Synchronisierung auf Smartphones<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ol>\n<li>Melden Sie sich beim CiraSync <span class='tooltipsall tooltip_post_id_17819 classtoolTips44'>Tenant<\/span> Dashboard ein.<\/li>\n<li>Klicken Sie auf den Benutzernamen im oberen Bereich des Dashboards.<\/li>\n<li>Klicken Sie auf <strong>EINSTELLUNGEN.<\/strong> (Siehe folgende Abbildung.) <img decoding=\"async\" class=\"aligncenter wp-image-30586\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/10\/Go-to-CiraSync-Settings.png\" alt=\"\" width=\"479\" height=\"198\" \/>Sie werden die Cira Sync Einstellungen sehen. (Siehe folgende Abbildung)<img decoding=\"async\" class=\"aligncenter wp-image-30590\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/10\/CiraSync-settings-1024x439.png\" alt=\"\" width=\"766\" height=\"328\" \/><\/li>\n<li>Klicken Sie auf das Men\u00fc <strong>Native Synchronisierung<\/strong> rechts. Die <strong>Native Sync Einstellungen <\/strong>werden angezeigt. (Siehe folgende Abbildung.) <img decoding=\"async\" class=\"aligncenter wp-image-30594\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/10\/CiraSync-Native-Sync-Settings-1024x363.png\" alt=\"\" width=\"757\" height=\"268\" \/><\/li>\n<li>Klicken Sie auf das Kontrollk\u00e4stchen<strong> Native Synchronisierung erlauben<\/strong>.<\/li>\n<li>Klicken Sie auf <strong>SPEICHERN. <\/strong><div class='et-box et-info'>\n\t\t\t\t\t<div class='et-box-content'><strong>HINWEIS: <\/strong>Wenn Sie nach dem Kontrollk\u00e4stchen <strong><strong>Native Synchronisierung erlauben<\/strong><span style=\"font-weight: 500;\"> auf das Kontrollk\u00e4stchen <\/span><strong>Native Synchronisierung automatisch aktivieren<\/strong><span style=\"font-weight: 500;\"> klicken, wird die Native Synchronisierung automatisch auf den Smart-Ger\u00e4ten der Benutzer aktiviert, wenn diese sich zum ersten Mal beim CiraSync Dashboard anmelden. Wenn dieses Kontrollk\u00e4stchen nicht angeklickt ist, zeigt die folgende Anleitung, wie die Benutzer von Tenant die Native Synchronisierung auf ihren Ger\u00e4ten manuell aktivieren k\u00f6nnen.<\/span>\n<\/strong><\/div><\/div><\/li>\n<\/ol>\n<h3><span class=\"ez-toc-section\" id=\"Aktivieren_der_nativen_Synchronisierung_auf_iOS-Geraeten\"><\/span>Aktivieren der nativen Synchronisierung auf iOS-Ger\u00e4ten<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ol>\n<li>Laden Sie die <strong>CiraSync <span class='tooltipsall tooltip_post_id_17834 classtoolTips32'>Public Folder<\/span> App for Office 365<\/strong> aus dem Apple App Store herunter. <div class='et-box et-info'>\n\t\t\t\t\t<div class='et-box-content'><strong>HINWEIS:<\/strong> Die <strong>CiraSync Public Folder App for Office 365<\/strong> ist kein Ersatz f\u00fcr das CiraSync Dashboard. Die App synchronisiert keine Kontakte und Kalender, sie f\u00fcllt nur das native Kontaktliste des Smartphones mit Informationen aus der Quelle auf.<\/div><\/div><\/li>\n<li>Starten Sie die App.<\/li>\n<li>Geben Sie Ihre Office 365 E-Mail-Adresse an. Sie werden zur Anmeldeseite von Office 365 weitergeleitet.<\/li>\n<li>Geben Sie Ihr Passwort ein. CiraSync wird Sie nach der Erlaubnis f\u00fcr den Zugriff auf Ihr iPhone fragen. <div class='et-box et-info'>\n\t\t\t\t\t<div class='et-box-content'><strong>HINWEIS:<\/strong>\nCiraSync bearbeitet, speichert und verwendet keine pers\u00f6nlichen Daten der Benutzer. Erfahren Sie mehr dar\u00fcber, wie CiraSync mit Benutzerdaten umgeht, auf unserer <a href=\"https:\/\/cirasync.com\/de\/sicherheit-bei-cirasync\/?handl_original_ref=https%253A%252F%252Fcirasync.com%252Fwp-admin%252Fpost.php%253Fpost%253D39515%2526action%253Dedit%2526wpml_tm_saved%253D1%2526lang%253Dde%2526admin_bar%253D1&amp;handl_landing_page=https%253A%252F%252Fcirasync.com%252Fde%252F%253Fp%253D39515%2526preview%253Dtrue&amp;handl_ref=https%3A%2F%2Fcirasync.com%2Fwp-admin%2Fpost.php%3Fpost%3D39548%26action%3Dedit%26lang%3Dde&amp;handl_url=https%3A%2F%2Fcirasync.com%2Fsecurity-at-cirasync%2F&amp;organic_source=https%253A%252F%252Fcirasync.com%252Fwp-admin%252Fpost.php%253Fpost%253D39515%2526action%253Dedit%2526wpml_tm_saved%253D1%2526lang%253Dde%2526admin_bar%253D1&amp;organic_source_str=Internal&amp;user_agent=Mozilla%2F5.0%20(Windows%20NT%2010.0%3B%20Win64%3B%20x64)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F95.0.4638.69%20Safari%2F537.36\" target=\"_blank\" rel=\"noopener\">Sicherheitsseite<\/a>.<\/div><\/div><\/li>\n<li>Tippen Sie auf die Ellipse in der unteren rechten Ecke der App &gt;<strong> Einstellungen anzeigen.<\/strong><\/li>\n<li>Tap the slider next to <strong>Native Sync<\/strong> to enable <strong>Native Sync. <\/strong>The CiraSync Mobile app populates the native address book with the listed sources. (See figure below.) <img decoding=\"async\" class=\"aligncenter wp-image-16868\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/10\/Native-Sync-iOS-App_nomarkup.png\" alt=\"\" width=\"299\" height=\"603\" \/><\/li>\n<\/ol>\n<h3><span class=\"ez-toc-section\" id=\"Enabling_Native_Sync_for_Android_Devices\"><\/span>Enabling Native Sync for Android Devices<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ol>\n<li>Download the <strong>CiraSync Public Folder App for Office 365\u00a0<\/strong>from the Google Play Store.\u00a0<div class='et-box et-info'>\n\t\t\t\t\t<div class='et-box-content'><strong>NOTE:<\/strong> The <strong>CiraSync Public Folder App for Office 365<\/strong> is not a replacement for the CiraSync dashboard. The app does not sync contacts and calendars\u2014it only populates the smartphone native address book with information from the source.<\/div><\/div><\/li>\n<li>Launch the app.<\/li>\n<li>Provide your Office 365 email. You will be taken to the Office 365 login page.<\/li>\n<li>Enter your O365 password. CiraSync will ask for permission to access your O365 account. (See figure below.) <img decoding=\"async\" class=\"aligncenter wp-image-16870\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/10\/Native-Sync-Android-App-Permissions_nomarkup.png\" alt=\"\" width=\"299\" height=\"524\" \/><\/li>\n<li>Tap\u00a0<strong>Accept.\u00a0<\/strong><div class='et-box et-info'>\n\t\t\t\t\t<div class='et-box-content'><strong>NOTE:<\/strong> Do not check the<strong> Consent on behalf of your organization<\/strong> box.<\/div><\/div><\/li>\n<li>Tap <strong>Allow<\/strong> when CiraSync asks for permission to access your contacts and calendars.<\/li>\n<li>Tap ellipsis on the bottom-right corner of the app &gt; <strong>View Settings.<\/strong><\/li>\n<li>Tap the slider next to <strong>Native Sync <\/strong>to enable Native Sync. The CiraSync Mobile app then populates the native address book with the listed sources.<\/li>\n<\/ol>\n<p>With Native Sync enabled on the CiraSync Mobile app, users can also add their personal smartphone contacts to folders managed by CiraSync. Check out this FAQ to learn<a href=\"https:\/\/cirasync.com\/support\/sync-smartphone-contacts\/\"> How to Add Personal Contacts to CiraSync-Managed Folders<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Wenn Sie Ihre Office 365-Kontaktunterordner mit CiraSync synchronisieren, kann es passieren, dass diese nicht auf Ihrem Smartphone angezeigt werden. Dies tritt in der Regel bei \u00e4lteren iOS- und Android-Ger\u00e4ten auf. Es gibt zwei L\u00f6sungen f\u00fcr dieses Problem: Aktivieren des Mobilen Exchange Connector Enabling Native Sync Sie k\u00f6nnen einfach die native Synchronisierung auf Ihren Ger\u00e4ten aktivieren, [&hellip;]<\/p>\n","protected":false},"author":33,"featured_media":16972,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_nextfly_llmd_date_locked":true,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[6052,12035,6053,6773],"tags":[],"ppma_author":[13547],"class_list":["post-39548","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-it-verwaltung","category-kalender-synchronisierung","category-support-artikel","category-synchronisieren-der-kontakte","rawdate-2026-02-28"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.0 (Yoast SEO v28.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Enabling Native Sync on Smartphones &#8212; CiraSync<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cirasync.com\/de\/support-artikel\/enabling-native-sync-on-smartphones\/\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Enabling Native Sync on Smartphones\" \/>\n<meta property=\"og:description\" content=\"Wenn Sie Ihre Office 365-Kontaktunterordner mit CiraSync synchronisieren, kann es passieren, dass diese nicht auf Ihrem Smartphone angezeigt werden. Dies tritt in der Regel bei \u00e4lteren iOS- und Android-Ger\u00e4ten auf. Es gibt zwei L\u00f6sungen f\u00fcr dieses Problem: Aktivieren des Mobilen Exchange Connector Enabling Native Sync Sie k\u00f6nnen einfach die native Synchronisierung auf Ihren Ger\u00e4ten aktivieren, [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/cirasync.com\/de\/support-artikel\/enabling-native-sync-on-smartphones\/\" \/>\n<meta property=\"og:site_name\" content=\"CiraSync\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/CiraSync\/\" \/>\n<meta property=\"article:published_time\" content=\"2026-02-28T17:40:24+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/10\/Enabling-Native-Sync-on-Smartphones_featuredimage.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1080\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Robert Roy\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@CiraSync\" \/>\n<meta name=\"twitter:site\" content=\"@CiraSync\" \/>\n<meta name=\"twitter:label1\" content=\"Verfasst von\" \/>\n\t<meta name=\"twitter:data1\" content=\"Robert Roy\" \/>\n\t<meta name=\"twitter:label2\" content=\"Gesch\u00e4tzte Lesezeit\" \/>\n\t<meta name=\"twitter:data2\" content=\"4\u00a0Minuten\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/cirasync.com\\\/de\\\/support-artikel\\\/enabling-native-sync-on-smartphones\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/cirasync.com\\\/de\\\/support-artikel\\\/enabling-native-sync-on-smartphones\\\/\"},\"author\":{\"name\":\"Robert Roy\",\"@id\":\"https:\\\/\\\/cirasync.com\\\/de\\\/#\\\/schema\\\/person\\\/535f3a809e1aed5b7c720b8961667839\"},\"headline\":\"Enabling Native Sync on Smartphones\",\"datePublished\":\"2026-02-28T17:40:24+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/cirasync.com\\\/de\\\/support-artikel\\\/enabling-native-sync-on-smartphones\\\/\"},\"wordCount\":583,\"publisher\":{\"@id\":\"https:\\\/\\\/cirasync.com\\\/de\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/cirasync.com\\\/de\\\/support-artikel\\\/enabling-native-sync-on-smartphones\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/cirasync.com\\\/wp-content\\\/uploads\\\/2019\\\/10\\\/Enabling-Native-Sync-on-Smartphones_featuredimage.jpg\",\"articleSection\":[\"IT-Verwaltung Archives \u2014 CiraSync\",\"Kalender-Synchronisierung\",\"Support-Artikel\",\"Synchronisieren der Kontakte\"],\"inLanguage\":\"de\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/cirasync.com\\\/de\\\/support-artikel\\\/enabling-native-sync-on-smartphones\\\/\",\"url\":\"https:\\\/\\\/cirasync.com\\\/de\\\/support-artikel\\\/enabling-native-sync-on-smartphones\\\/\",\"name\":\"Enabling Native Sync on Smartphones &#8212; 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