{"id":74082,"date":"2023-03-08T14:43:11","date_gmt":"2023-03-08T22:43:11","guid":{"rendered":"https:\/\/cirahub.com\/?p=46828"},"modified":"2023-03-08T14:43:11","modified_gmt":"2023-03-08T22:43:11","slug":"how-to-two-way-sync-contacts-between-zoho-and-office-365-public-folders","status":"publish","type":"post","link":"https:\/\/cirasync.com\/de\/support\/how-to-two-way-sync-contacts-between-zoho-and-office-365-public-folders\/","title":{"rendered":"How to Two-Way Sync Contacts Between Zoho and Microsoft 365 Public Folders"},"content":{"rendered":"<p><span data-contrast=\"none\">Zoho is a CRM software for aggregating, streamlining, and managing Sales, Marketing, and Customer Support activities. By synchronizing public folders with Zoho, organizations can share an entire folder of emails with sellers and coworkers. The users who you have shared the folder with can then view the emails and comment on them through Zoho. This article will outline how to <\/span><a href=\"https:\/\/cirasync.com\/solutions\/two-way-sync\/\"><span data-contrast=\"none\">two-way sync contacts<\/span><\/a> <span data-contrast=\"none\">between Zoho and Microsoft 365 Public Folders.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Thanks to this two-way sync feature, you\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Can access your Microsoft 365 Public Folder contacts in Zoho.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Can access your Zoho contacts in Public Folders.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Can add another tool like HubSpot to <\/span><a href=\"https:\/\/cirasync.com\/solutions\/two-way-sync\/\"><span data-contrast=\"none\">two-way sync<\/span><\/a><span data-contrast=\"none\"> with your Zoho and Microsoft 365 public folders<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"none\">This article will show you how to <\/span><a href=\"https:\/\/cirasync.com\/solutions\/two-way-sync\/\"><span data-contrast=\"none\">two-way sync CRMs<\/span><\/a><span data-contrast=\"none\"> for Zoho and Microsoft 365 Public Folders.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Set_Up_Two-Way_Contact_Sync_Between_Zoho_and_Microsoft_365_Public_Folders\"><\/span><b><span data-contrast=\"none\">Set Up Two-Way Contact Sync Between Zoho and Microsoft 365 Public Folders<\/span><\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"Create_a_Zoho_Spoke\"><\/span><b><span data-contrast=\"none\">Create a Zoho Spoke <\/span><\/b><span data-contrast=\"none\">\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ol>\n<li><span data-contrast=\"none\"> First, Log in to CiraHub. You will be taken to the onboarding wizard. Next, select the object to sync.<span class=\"EOP SCXW102445665 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\"><img loading=\"lazy\" decoding=\"async\" class=\"\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2022\/04\/Screenshot-2022-03-22-at-7.23.19-PM.png\" alt=\"Hub and Spoke Setup\" width=\"415\" height=\"287\" \/><\/span> <\/span><\/li>\n<li><span data-contrast=\"none\"> Next, start the Hub and Spoke setup. Click on \u201cCRMs\u201d as your source type for your contact spoke<\/span><span data-contrast=\"auto\">.<\/span><span data-contrast=\"none\"> (The Hub contains all synced Contacts from each spoke. <a href=\"https:\/\/cirasync.com\/support\/how-to-two-way-sync-contacts-between-zoho-and-office-365-public-folders\/attachment\/select-source-type-zoho\/\" rel=\"attachment wp-att-46838\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-46838\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2023\/03\/select-source-type-zoho.png\" alt=\"\" width=\"409\" height=\"284\" \/><\/a><\/span><\/li>\n<\/ol>\n<ol start=\"3\">\n<li><span data-contrast=\"none\"> Select <\/span><a href=\"https:\/\/www.zoho.com\/index1.html\"><span data-contrast=\"none\">Zoho<\/span><\/a><span data-contrast=\"none\"> as the contact spoke type.<a href=\"https:\/\/cirasync.com\/support\/how-to-two-way-sync-contacts-between-zoho-and-office-365-public-folders\/attachment\/select-zoho\/\" rel=\"attachment wp-att-46850\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-46850\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2023\/03\/select-zoho-.png\" alt=\"\" width=\"426\" height=\"295\" \/><\/a><\/span><\/li>\n<\/ol>\n<ol start=\"4\">\n<li><span data-contrast=\"none\"> Select Zoho Credentials to access its data. <a href=\"https:\/\/cirasync.com\/support\/how-to-two-way-sync-contacts-between-zoho-and-office-365-public-folders\/attachment\/select-zoho-credentials\/\" rel=\"attachment wp-att-46854\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-46854\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2023\/03\/select-zoho-credentials.png\" alt=\"\" width=\"403\" height=\"276\" \/><\/a><\/span><\/li>\n<\/ol>\n<ol start=\"5\">\n<li><span data-contrast=\"none\"> Sign in to your Zoho Account.\u00a0<\/span><\/li>\n<\/ol>\n<p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\"> <a href=\"https:\/\/cirasync.com\/support\/how-to-two-way-sync-contacts-between-zoho-and-office-365-public-folders\/attachment\/sign-in-to-your-zoho\/\" rel=\"attachment wp-att-46866\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-46866\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2023\/03\/sign-in-to-your-zoho.png\" alt=\"\" width=\"326\" height=\"332\" \/><\/a><\/span><\/p>\n<ol start=\"6\">\n<li><span data-contrast=\"none\"> Click Accept to give CiraHub access to your Zoho account.\u00a0<\/span><\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2023\/03\/connect-to-zoho-connector.png\" width=\"314\" height=\"288\" \/><\/p>\n<p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<ol start=\"7\">\n<li><span data-contrast=\"none\"> Type in a spoke name and click CREATE.<img loading=\"lazy\" decoding=\"async\" class=\"\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2023\/03\/zoho-spoke.png\" width=\"403\" height=\"281\" \/><\/span><\/li>\n<\/ol>\n<h3><span class=\"ez-toc-section\" id=\"Create_a_Microsoft_365_Public_Folder_Spoke\"><\/span><b><span data-contrast=\"none\">Create a Microsoft 365 Public Folder Spoke <\/span><\/b><span data-contrast=\"none\">\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ol start=\"8\">\n<li><span data-contrast=\"none\"> Select the option to add an Additional Spoke.<img loading=\"lazy\" decoding=\"async\" class=\"\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2022\/05\/add-the-spoke.jpg\" alt=\"add spoke\" width=\"411\" height=\"208\" \/> <\/span><\/li>\n<li><span data-contrast=\"none\"> To add a Contact List within a User Mailbox to the Hub, Click on \u201cMicrosoft 365 In my tenant\u201d and select Public Folder<\/span><span data-contrast=\"auto\"> t<\/span><span data-contrast=\"none\">o <\/span><a href=\"https:\/\/cirasync.com\/blog-articles\/public-folders\/\"><span data-contrast=\"none\">two-way sync Microsoft 365 public folder contacts<\/span><\/a><span data-contrast=\"none\">.<img loading=\"lazy\" decoding=\"async\" class=\"\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2022\/04\/1-packer.jpg\" width=\"450\" height=\"310\" \/><\/span><\/li>\n<li><span data-contrast=\"none\"> Select which \u201c<\/span><a href=\"https:\/\/learn.microsoft.com\/en-us\/exchange\/collaboration-exo\/public-folders\/public-folders\"><span data-contrast=\"none\">Public Folder<\/span><\/a><span data-contrast=\"none\">\u201d you want to Sync.<img loading=\"lazy\" decoding=\"async\" class=\"\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2022\/04\/2-packer.jpg\" alt=\"Select which Public Folder to Sync.\" width=\"426\" height=\"294\" \/> <\/span><\/li>\n<li><span data-contrast=\"none\"> Type in a Spoke name and click create.<img loading=\"lazy\" decoding=\"async\" class=\"\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2022\/02\/type-in-spoke-names.jpg\" alt=\"Type in Spoke Name\" width=\"443\" height=\"171\" \/> <\/span><\/li>\n<li><span data-contrast=\"none\"> Next, right click your spoke, and select \u201cSync Options\u201d. From there you will be taken to a new window, click the box which says, \u201cAllow Hub to create and sync items in this spoke.\u201d This will enable you to two-way sync Zoho and Microsoft 365 Public Folders contacts between the Hub and your spoke.<img loading=\"lazy\" decoding=\"async\" class=\"\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2022\/02\/screenshoteasy-2022-02-22T163559.407.png\" alt=\"Next, right click your spoke, and select \u201cSync Options\u201d.\u00a0\" width=\"341\" height=\"274\" \/> <\/span><\/li>\n<li><span data-contrast=\"auto\"> Click on \u201cAllow Hub\u201d to create and sync items in this spoke. This will enable two-way synchronization from the endpoint to the Hub database and back.\u00a0<\/span><\/li>\n<\/ol>\n<p><span data-contrast=\"none\">\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><img loading=\"lazy\" decoding=\"async\" class=\"\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2022\/02\/screenshoteasy-2022-02-22T163803.627.png\" alt=\"Click on \u201cAllow Hub\u201d to create and sync items in this spoke.\" width=\"550\" height=\"193\" \/><\/p>\n<ol start=\"14\">\n<li><span data-contrast=\"none\">Click on \u201cSync now\u201d in order to enable 2-way synchronization for the current spoke to two-way sync between an Exchange Server Mailbox and a Microsoft 365 Public Folder.<\/span><span data-contrast=\"none\"><img loading=\"lazy\" decoding=\"async\" class=\"\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2022\/02\/screenshoteasy-2022-02-22T163901.398.png\" alt=\"Click on \u201cSync now\u201d in order to enable 2-way synchronization\" width=\"346\" height=\"338\" \/><\/span><\/li>\n<\/ol>\n<h2><\/h2>\n<h2><span class=\"ez-toc-section\" id=\"_Why_Should_You_Two-Way_Sync_Your_Zoho_and_Microsoft_365_Public_Folder_Contacts\"><\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><b><span data-contrast=\"none\">Why Should You Two-Way Sync Your Zoho and Microsoft 365 Public Folder Contacts\u00a0<\/span><\/b><span data-contrast=\"none\">\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span data-contrast=\"none\">The Zoho CRM tool assists with engaging the right customers, maximizing sales, and many other tasks necessary for growing a company. Your sales and support teams can work together more effectively by two-way syncing contacts between Zoho and Microsoft 365 public folders, which can result in improved customer interactions.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Two-way sync is changing the way businesses interact and sync information between a variety of different data sources. CiraHub is the premier Two-Way sync tool that allows organizations to sync, merge and keep up-to-date contacts, calendars, and CRM data. <\/span><span data-contrast=\"none\">Click here to learn more about how you can start a <\/span><a href=\"https:\/\/cirasync.com\/cira-platform-demo\/\"><span data-contrast=\"none\">CiraHub trial<\/span><\/a><span data-contrast=\"none\"> today!<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Zoho is a CRM software for aggregating, streamlining, and managing Sales, Marketing, and Customer Support activities. By synchronizing public folders with Zoho, organizations can share an entire folder of emails with sellers and coworkers. The users who you have shared the folder with can then view the emails and comment on them through Zoho. This [&hellip;]<\/p>\n","protected":false},"author":38,"featured_media":46650,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"page-cirahub.php","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_nextfly_llmd_date_locked":false,"footnotes":"","_ppma_block_editor_authors":"","_links_to":"","_links_to_target":""},"categories":[13626,1459],"tags":[],"ppma_author":[13535],"class_list":["post-74082","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cirahub","category-support","rawdate-2023-03-08"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.0 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Two-Way Sync Contacts Between Zoho and Office 365 Public Folders<\/title>\n<meta name=\"description\" content=\"This article will outline how to two-way sync Contacts Between Zoho and Office 365 Public 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