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I am using a Contact Collection to sync contacts and calendars to my users. How do I remove disabled users from a CiraSync sync task?

Contact Collection users can be removed during the set up of a sync configuration. Do the following to remove disabled and undesired users from a sync task:   Click the Contact Collection used as the source and/or target of the desired sync task listed in the...

Getting a Sales Quote

This guide shows how to get a CiraSync sales quote by email. Payment Options Credit Card: Available for any subscription plan at any price. Wire transfer/Check: For sale amounts equal to or over $1,200. Instructions Log in to the CiraSync tenant dashboard. Click...

Renewing CiraSync Licenses

This guide shows how to renew CiraSync licenses. NOTE: CiraSync does not have an auto-renewal functionality. Renewing CiraSync licenses must be done manually from the CiraSync dashboard. Payment Options Credit Card: Available for any subscription plan at any price....

I am updating contacts with new contact information, but CiraSync keeps adding contact information to the contact instead of replacing it with the new information. Why is this happening? What should I do?

You probably have the same contact in your phone’s default Contact folder or in a folder not managed by CiraSync. In this case, CiraSync will not touch these duplicate contacts, but instead, merge these contacts. This can be solved by cleaning up your device...