Connect Salesforce to sync CRM contacts and leads with Microsoft 365 or another endpoint, and automatically update all employee smartphones for real-time communication.<\/p>\n
![\"Salesforce](\"https:\/\/cirasync.com\/wp-content\/uploads\/2026\/06\/Salesforce-Integration.png\")
<\/p>\n
\n
<\/span>Two-Way: CiraSync Hub<\/span><\/h2>\n<\/span>One-Way: CiraSync Cloud, CiraSync On-Prem<\/span><\/h2>\n
\n<\/span>What This Integration Does<\/span><\/h2>\n\n- Two-way sync of Salesforce contacts with Microsoft 365 GAL, User Mailbox, Google, iCloud, or another CRM (via CiraSync Hub<\/a>)<\/li>\n
- Automatic one-way distribution of Salesforce contacts and leads to iOS and Android devices (via CiraSync Cloud<\/a> or CiraSync On-Prem<\/a>)<\/li>\n
- Instant caller ID for outbound SDRs, so reps recognize and reach prospects without leaving their native phone app<\/li>\n
- Field sales access to full lead records on mobile, even without CRM app installs<\/li>\n<\/ul>\n
\n<\/span>How It Works<\/span><\/h2>\n\n- Connect:<\/strong> Authenticate Salesforce and Microsoft 365 or another endpoint in CiraSync Hub.<\/li>\n
- Map:<\/strong> Select Salesforce objects (Contacts, Leads), define field mappings, and configure sync rules using Salesforce SOQL queries for precise filtering.<\/li>\n
- Sync to phones:<\/strong> CiraSync instantly updates users’ native Contacts apps on iOS and Android, with no employee app installs required.<\/li>\n<\/ol>\n
\n<\/span>Salesforce Native Outlook Sync vs. CiraSync<\/span><\/h2>\n\n\n\n\nFeature<\/th>\n Salesforce Native Sync<\/th>\n CiraSync<\/th>\n<\/tr>\n<\/thead>\n \n\nSyncs to iOS and Android natively<\/td>\n No<\/td>\n Yes<\/td>\n<\/tr>\n \nTwo-way sync with Microsoft 365 GAL<\/td>\n No<\/td>\n Yes<\/td>\n<\/tr>\n \nIT-managed, no end-user install<\/td>\n No<\/td>\n Yes<\/td>\n<\/tr>\n \nSOQL-based filtering<\/td>\n Limited<\/td>\n Yes<\/td>\n<\/tr>\n \nSyncs Leads as well as Contacts<\/td>\n No<\/td>\n Yes<\/td>\n<\/tr>\n \nWorks with Exchange On-Prem<\/td>\n No<\/td>\n Yes<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n
\n<\/span>Who Benefits<\/span><\/h2>\n<\/span>Sales Teams<\/span><\/h3>\nSales reps get accurate Salesforce contacts and leads pushed directly to their smartphones. No manual exports, no copy-paste between systems. Outbound SDRs see caller ID instantly when a lead calls back, and field reps access full contact records from their native phone app without opening Salesforce.<\/p>\n
<\/span>Service Teams<\/span><\/h3>\nCustomer-facing teams stay current with the latest contact data from Salesforce without relying on IT requests or CSV uploads. When account details change, every team member’s device reflects the update automatically.<\/p>\n
<\/span>IT Admins<\/span><\/h3>\nIT teams configure sync rules once in CiraSync and manage everything from a central dashboard. No end-user onboarding, no per-device setup, and no ongoing manual intervention. SOQL filtering gives admins precise control over which records reach which users.<\/p>\n
\n<\/span>Outcomes<\/span><\/h2>\n\n- Sales reps always have current prospect and customer contact data on their phones<\/li>\n
- Manual CSV exports and directory update requests are eliminated<\/li>\n
- Pipeline accuracy improves because contact changes in Salesforce propagate immediately<\/li>\n
- IT overhead is reduced through centralized, automated sync management<\/li>\n
- Compliance and governance are supported through auditable, IT-controlled sync rules<\/li>\n<\/ul>\n
\n<\/span>Requirements<\/span><\/h2>\n\n- Salesforce Professional, Enterprise, Unlimited, or Developer edition<\/li>\n
- Microsoft 365 tenant (for M365 GAL or User Mailbox sync)<\/li>\n
- CiraSync Hub, CiraSync Cloud, or CiraSync On-Prem<\/li>\n
- Admin credentials for both Salesforce and Microsoft 365<\/li>\n<\/ul>\n
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<\/span>Frequently Asked Questions<\/span><\/h2>\n[\/et_pb_text][et_pb_accordion icon_color=\u00bb#1b75bb\u00bb module_class=\u00bbfaq my_accordion wppb-add-accordion-icon custom-clean-accordion\u00bb _builder_version=\u00bb4.27.6″ _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb0px|0px|0px|0px|true|true\u00bb hover_enabled=\u00bb0″ border_width_all=\u00bb0px\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb sticky_enabled=\u00bb0″][et_pb_accordion_item title=\u00bbHow do I sync Salesforce contacts to Microsoft 365?\u00bb open=\u00bbon\u00bb open_toggle_text_color=\u00bb#1b75bb\u00bb _builder_version=\u00bb4.27.6″ _module_preset=\u00bbdefault\u00bb body_font=\u00bbOpen Sans||||||||\u00bb body_text_color=\u00bb#333333″ body_font_size=\u00bb18px\u00bb body_line_height=\u00bb1.4em\u00bb background_color=\u00bb#FFFFFF\u00bb background_enable_color=\u00bbon\u00bb custom_padding=\u00bb|0px||0px|true|true\u00bb hover_enabled=\u00bb0″ global_colors_info=\u00bb{}\u00bb toggle_text_color=\u00bb#1b75bb\u00bb toggle_level=\u00bbh5″ toggle_font=\u00bbInter|600|||||||\u00bb toggle_font_size=\u00bb24px\u00bb theme_builder_area=\u00bbpost_content\u00bb sticky_enabled=\u00bb0″]<\/p>\n
CiraSync connects to Salesforce and Microsoft 365 via authenticated API, then automatically syncs contacts and leads to the Microsoft 365 GAL, User Mailboxes, or both, based on the sync rules an IT admin configures in the CiraSync dashboard.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bbDoes Salesforce sync two-way with Outlook contacts?\u00bb open_toggle_text_color=\u00bb#1b75bb\u00bb _builder_version=\u00bb4.27.6″ _module_preset=\u00bbdefault\u00bb body_font=\u00bbOpen Sans||||||||\u00bb body_text_color=\u00bb#333333″ body_font_size=\u00bb18px\u00bb body_line_height=\u00bb1.4em\u00bb background_color=\u00bb#FFFFFF\u00bb background_enable_color=\u00bbon\u00bb custom_padding=\u00bb|0px||0px|true|true\u00bb hover_enabled=\u00bb0″ global_colors_info=\u00bb{}\u00bb toggle_text_color=\u00bb#1b75bb\u00bb toggle_level=\u00bbh5″ toggle_font=\u00bbInter|600|||||||\u00bb toggle_font_size=\u00bb24px\u00bb theme_builder_area=\u00bbpost_content\u00bb open=\u00bboff\u00bb sticky_enabled=\u00bb0″]<\/p>\n
Yes. CiraSync Hub supports two-way sync between Salesforce and Microsoft 365, so changes made in either system reflect in the other without manual intervention.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bbCan I sync Salesforce contacts to sales team smartphones?\u00bb open_toggle_text_color=\u00bb#1b75bb\u00bb _builder_version=\u00bb4.27.6″ _module_preset=\u00bbdefault\u00bb body_font=\u00bbOpen Sans||||||||\u00bb body_text_color=\u00bb#333333″ body_font_size=\u00bb18px\u00bb body_line_height=\u00bb1.4em\u00bb background_color=\u00bb#FFFFFF\u00bb background_enable_color=\u00bbon\u00bb custom_padding=\u00bb|0px||0px|true|true\u00bb hover_enabled=\u00bb0″ global_colors_info=\u00bb{}\u00bb toggle_text_color=\u00bb#1b75bb\u00bb toggle_level=\u00bbh5″ toggle_font=\u00bbInter|600|||||||\u00bb toggle_font_size=\u00bb24px\u00bb theme_builder_area=\u00bbpost_content\u00bb open=\u00bboff\u00bb sticky_enabled=\u00bb0″]<\/p>\n
Yes. CiraSync pushes Salesforce contacts and leads directly to the native Contacts app on iOS and Android devices.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bbHow is CiraSync different from Salesforce’s native Outlook sync?\u00bb open_toggle_text_color=\u00bb#1b75bb\u00bb _builder_version=\u00bb4.27.6″ _module_preset=\u00bbdefault\u00bb body_font=\u00bbOpen Sans||||||||\u00bb body_text_color=\u00bb#333333″ body_font_size=\u00bb18px\u00bb body_line_height=\u00bb1.4em\u00bb background_color=\u00bb#FFFFFF\u00bb background_enable_color=\u00bbon\u00bb custom_padding=\u00bb|0px||0px|true|true\u00bb hover_enabled=\u00bb0″ global_colors_info=\u00bb{}\u00bb toggle_text_color=\u00bb#1b75bb\u00bb toggle_level=\u00bbh5″ toggle_font=\u00bbInter|600|||||||\u00bb toggle_font_size=\u00bb24px\u00bb theme_builder_area=\u00bbpost_content\u00bb open=\u00bboff\u00bb sticky_enabled=\u00bb0″]<\/p>\n
Salesforce’s native sync does not push contacts to smartphones, does not support IT-managed deployment without end-user action, and offers limited filtering. CiraSync supports mobile sync, IT-centralized management, SOQL-based filtering, and two-way sync with Microsoft 365.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bbIs CiraSync secure for Salesforce CRM data?\u00bb open_toggle_text_color=\u00bb#1b75bb\u00bb _builder_version=\u00bb4.27.6″ _module_preset=\u00bbdefault\u00bb body_font=\u00bbOpen Sans||||||||\u00bb body_text_color=\u00bb#333333″ body_font_size=\u00bb18px\u00bb body_line_height=\u00bb1.4em\u00bb background_color=\u00bb#FFFFFF\u00bb background_enable_color=\u00bbon\u00bb custom_padding=\u00bb|0px||0px|true|true\u00bb hover_enabled=\u00bb0″ global_colors_info=\u00bb{}\u00bb toggle_text_color=\u00bb#1b75bb\u00bb toggle_level=\u00bbh5″ toggle_font=\u00bbInter|600|||||||\u00bb toggle_font_size=\u00bb24px\u00bb theme_builder_area=\u00bbpost_content\u00bb open=\u00bboff\u00bb sticky_enabled=\u00bb0″]<\/p>\n
Yes. CiraSync is SOC 2 compliant and GDPR-ready.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bbDoes the Salesforce integration support two-way contact sync?\u00bb open_toggle_text_color=\u00bb#1b75bb\u00bb _builder_version=\u00bb4.27.6″ _module_preset=\u00bbdefault\u00bb body_font=\u00bbOpen Sans||||||||\u00bb body_text_color=\u00bb#333333″ body_font_size=\u00bb18px\u00bb body_line_height=\u00bb1.4em\u00bb background_color=\u00bb#FFFFFF\u00bb background_enable_color=\u00bbon\u00bb custom_padding=\u00bb|0px||0px|true|true\u00bb hover_enabled=\u00bb0″ global_colors_info=\u00bb{}\u00bb toggle_text_color=\u00bb#1b75bb\u00bb toggle_level=\u00bbh5″ toggle_font=\u00bbInter|600|||||||\u00bb toggle_font_size=\u00bb24px\u00bb theme_builder_area=\u00bbpost_content\u00bb open=\u00bboff\u00bb sticky_enabled=\u00bb0″]<\/p>\n
Yes. Two-way sync is available via CiraSync Hub, allowing contact changes in Microsoft 365 to flow back into Salesforce and vice versa.<\/p>\n
[\/et_pb_accordion_item][\/et_pb_accordion][et_pb_code disabled_on=\u00bboff|off|off\u00bb admin_label=\u00bbCode for Accordion\u00bb _builder_version=\u00bb4.27.5″ _module_preset=\u00bbdefault\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb]<\/p>\n
\n
<\/span>What This Integration Does<\/span><\/h2>\n\n- Two-way sync of Salesforce contacts with Microsoft 365 GAL, User Mailbox, Google, iCloud, or another CRM (via CiraSync Hub<\/a>)<\/li>\n
- Automatic one-way distribution of Salesforce contacts and leads to iOS and Android devices (via CiraSync Cloud<\/a> or CiraSync On-Prem<\/a>)<\/li>\n
- Instant caller ID for outbound SDRs, so reps recognize and reach prospects without leaving their native phone app<\/li>\n
- Field sales access to full lead records on mobile, even without CRM app installs<\/li>\n<\/ul>\n
\n<\/span>How It Works<\/span><\/h2>\n\n- Connect:<\/strong> Authenticate Salesforce and Microsoft 365 or another endpoint in CiraSync Hub.<\/li>\n
- Map:<\/strong> Select Salesforce objects (Contacts, Leads), define field mappings, and configure sync rules using Salesforce SOQL queries for precise filtering.<\/li>\n
- Sync to phones:<\/strong> CiraSync instantly updates users’ native Contacts apps on iOS and Android, with no employee app installs required.<\/li>\n<\/ol>\n
\n<\/span>Salesforce Native Outlook Sync vs. CiraSync<\/span><\/h2>\n\n\n\n\nFeature<\/th>\n Salesforce Native Sync<\/th>\n CiraSync<\/th>\n<\/tr>\n<\/thead>\n \n\nSyncs to iOS and Android natively<\/td>\n No<\/td>\n Yes<\/td>\n<\/tr>\n \nTwo-way sync with Microsoft 365 GAL<\/td>\n No<\/td>\n Yes<\/td>\n<\/tr>\n \nIT-managed, no end-user install<\/td>\n No<\/td>\n Yes<\/td>\n<\/tr>\n \nSOQL-based filtering<\/td>\n Limited<\/td>\n Yes<\/td>\n<\/tr>\n \nSyncs Leads as well as Contacts<\/td>\n No<\/td>\n Yes<\/td>\n<\/tr>\n \nWorks with Exchange On-Prem<\/td>\n No<\/td>\n Yes<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n
\n<\/span>Who Benefits<\/span><\/h2>\n<\/span>Sales Teams<\/span><\/h3>\nSales reps get accurate Salesforce contacts and leads pushed directly to their smartphones. No manual exports, no copy-paste between systems. Outbound SDRs see caller ID instantly when a lead calls back, and field reps access full contact records from their native phone app without opening Salesforce.<\/p>\n
<\/span>Service Teams<\/span><\/h3>\nCustomer-facing teams stay current with the latest contact data from Salesforce without relying on IT requests or CSV uploads. When account details change, every team member’s device reflects the update automatically.<\/p>\n
<\/span>IT Admins<\/span><\/h3>\nIT teams configure sync rules once in CiraSync and manage everything from a central dashboard. No end-user onboarding, no per-device setup, and no ongoing manual intervention. SOQL filtering gives admins precise control over which records reach which users.<\/p>\n
\n<\/span>Outcomes<\/span><\/h2>\n\n- Sales reps always have current prospect and customer contact data on their phones<\/li>\n
- Manual CSV exports and directory update requests are eliminated<\/li>\n
- Pipeline accuracy improves because contact changes in Salesforce propagate immediately<\/li>\n
- IT overhead is reduced through centralized, automated sync management<\/li>\n
- Compliance and governance are supported through auditable, IT-controlled sync rules<\/li>\n<\/ul>\n
\n<\/span>Requirements<\/span><\/h2>\n\n- Salesforce Professional, Enterprise, Unlimited, or Developer edition<\/li>\n
- Microsoft 365 tenant (for M365 GAL or User Mailbox sync)<\/li>\n
- CiraSync Hub, CiraSync Cloud, or CiraSync On-Prem<\/li>\n
- Admin credentials for both Salesforce and Microsoft 365<\/li>\n<\/ul>\n
<\/span>\u200b<\/span><\/h1>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1″ custom_padding_last_edited=\u00bbon|desktop\u00bb admin_label=\u00bbAccordion\u00bb _builder_version=\u00bb4.27.5″ background_color=\u00bb#f7f8fa\u00bb background_enable_image=\u00bboff\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_right\u00bb custom_margin=\u00bb||||false|false\u00bb custom_padding=\u00bb2em||2em||true|false\u00bb custom_padding_tablet=\u00bb3em||2em||false|false\u00bb custom_padding_phone=\u00bb2em||1em||false|false\u00bb locked=\u00bboff\u00bb collapsed=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb parallax_method_1__hover=\u00bbon\u00bb parallax_method_1__hover_enabled=\u00bbon\u00bb parallax_method_2__hover=\u00bbon\u00bb parallax_method_2__hover_enabled=\u00bbon\u00bb parallax_method_3__hover=\u00bbon\u00bb parallax_method_3__hover_enabled=\u00bbon\u00bb border_radii__hover=\u00bbon||||\u00bb border_radii__hover_enabled=\u00bbon||||\u00bb animation_repeat__hover=\u00bbonce\u00bb animation_repeat__hover_enabled=\u00bbonce\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_row module_class=\u00bbet-waypoint et_pb_animation_bottom\u00bb _builder_version=\u00bb4.27.5″ _module_preset=\u00bbdefault\u00bb max_width=\u00bb1120px\u00bb overflow-x=\u00bbvisible\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb4.27.5″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_text admin_label=\u00bbheader text h2″ _builder_version=\u00bb4.27.6″ header_font=\u00bbInter|700|||||||\u00bb header_text_align=\u00bbleft\u00bb header_text_color=\u00bb#000000″ header_letter_spacing=\u00bb0.5px\u00bb header_line_height=\u00bb1.4em\u00bb header_2_font=\u00bbInter|600|||||||\u00bb header_2_text_color=\u00bb#333333″ header_2_font_size=\u00bb32px\u00bb header_6_font=\u00bbOutfit|500|||||||\u00bb header_6_font_size=\u00bb18px\u00bb header_6_letter_spacing=\u00bb1px\u00bb max_width=\u00bb560px\u00bb custom_margin=\u00bb||1%||false|false\u00bb custom_margin_tablet=\u00bb||1%||false|false\u00bb custom_margin_phone=\u00bb||0%||false|false\u00bb custom_margin_last_edited=\u00bbon|desktop\u00bb header_6_font_size_tablet=\u00bb17px\u00bb header_6_font_size_phone=\u00bb16px\u00bb header_6_font_size_last_edited=\u00bbon|phone\u00bb z_index_tablet=\u00bb500″ text_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb text_text_shadow_vertical_length_tablet=\u00bb0px\u00bb text_text_shadow_blur_strength_tablet=\u00bb1px\u00bb link_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb link_text_shadow_vertical_length_tablet=\u00bb0px\u00bb link_text_shadow_blur_strength_tablet=\u00bb1px\u00bb ul_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb ul_text_shadow_vertical_length_tablet=\u00bb0px\u00bb ul_text_shadow_blur_strength_tablet=\u00bb1px\u00bb ol_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb ol_text_shadow_vertical_length_tablet=\u00bb0px\u00bb ol_text_shadow_blur_strength_tablet=\u00bb1px\u00bb quote_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb quote_text_shadow_vertical_length_tablet=\u00bb0px\u00bb quote_text_shadow_blur_strength_tablet=\u00bb1px\u00bb header_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb header_text_shadow_vertical_length_tablet=\u00bb0px\u00bb header_text_shadow_blur_strength_tablet=\u00bb1px\u00bb header_2_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb header_2_text_shadow_vertical_length_tablet=\u00bb0px\u00bb header_2_text_shadow_blur_strength_tablet=\u00bb1px\u00bb header_3_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb header_3_text_shadow_vertical_length_tablet=\u00bb0px\u00bb header_3_text_shadow_blur_strength_tablet=\u00bb1px\u00bb header_4_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb header_4_text_shadow_vertical_length_tablet=\u00bb0px\u00bb header_4_text_shadow_blur_strength_tablet=\u00bb1px\u00bb header_5_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb header_5_text_shadow_vertical_length_tablet=\u00bb0px\u00bb header_5_text_shadow_blur_strength_tablet=\u00bb1px\u00bb header_6_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb header_6_text_shadow_vertical_length_tablet=\u00bb0px\u00bb header_6_text_shadow_blur_strength_tablet=\u00bb1px\u00bb box_shadow_horizontal_tablet=\u00bb0px\u00bb box_shadow_vertical_tablet=\u00bb0px\u00bb box_shadow_blur_tablet=\u00bb40px\u00bb box_shadow_spread_tablet=\u00bb0px\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb]<\/p>\n
<\/span>Frequently Asked Questions<\/span><\/h2>\n[\/et_pb_text][et_pb_accordion icon_color=\u00bb#1b75bb\u00bb module_class=\u00bbfaq my_accordion wppb-add-accordion-icon custom-clean-accordion\u00bb _builder_version=\u00bb4.27.6″ _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb0px|0px|0px|0px|true|true\u00bb hover_enabled=\u00bb0″ border_width_all=\u00bb0px\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb sticky_enabled=\u00bb0″][et_pb_accordion_item title=\u00bbHow do I sync Salesforce contacts to Microsoft 365?\u00bb open=\u00bbon\u00bb open_toggle_text_color=\u00bb#1b75bb\u00bb _builder_version=\u00bb4.27.6″ _module_preset=\u00bbdefault\u00bb body_font=\u00bbOpen Sans||||||||\u00bb body_text_color=\u00bb#333333″ body_font_size=\u00bb18px\u00bb body_line_height=\u00bb1.4em\u00bb background_color=\u00bb#FFFFFF\u00bb background_enable_color=\u00bbon\u00bb custom_padding=\u00bb|0px||0px|true|true\u00bb hover_enabled=\u00bb0″ global_colors_info=\u00bb{}\u00bb toggle_text_color=\u00bb#1b75bb\u00bb toggle_level=\u00bbh5″ toggle_font=\u00bbInter|600|||||||\u00bb toggle_font_size=\u00bb24px\u00bb theme_builder_area=\u00bbpost_content\u00bb sticky_enabled=\u00bb0″]<\/p>\n
CiraSync connects to Salesforce and Microsoft 365 via authenticated API, then automatically syncs contacts and leads to the Microsoft 365 GAL, User Mailboxes, or both, based on the sync rules an IT admin configures in the CiraSync dashboard.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bbDoes Salesforce sync two-way with Outlook contacts?\u00bb open_toggle_text_color=\u00bb#1b75bb\u00bb _builder_version=\u00bb4.27.6″ _module_preset=\u00bbdefault\u00bb body_font=\u00bbOpen Sans||||||||\u00bb body_text_color=\u00bb#333333″ body_font_size=\u00bb18px\u00bb body_line_height=\u00bb1.4em\u00bb background_color=\u00bb#FFFFFF\u00bb background_enable_color=\u00bbon\u00bb custom_padding=\u00bb|0px||0px|true|true\u00bb hover_enabled=\u00bb0″ global_colors_info=\u00bb{}\u00bb toggle_text_color=\u00bb#1b75bb\u00bb toggle_level=\u00bbh5″ toggle_font=\u00bbInter|600|||||||\u00bb toggle_font_size=\u00bb24px\u00bb theme_builder_area=\u00bbpost_content\u00bb open=\u00bboff\u00bb sticky_enabled=\u00bb0″]<\/p>\n
Yes. CiraSync Hub supports two-way sync between Salesforce and Microsoft 365, so changes made in either system reflect in the other without manual intervention.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bbCan I sync Salesforce contacts to sales team smartphones?\u00bb open_toggle_text_color=\u00bb#1b75bb\u00bb _builder_version=\u00bb4.27.6″ _module_preset=\u00bbdefault\u00bb body_font=\u00bbOpen Sans||||||||\u00bb body_text_color=\u00bb#333333″ body_font_size=\u00bb18px\u00bb body_line_height=\u00bb1.4em\u00bb background_color=\u00bb#FFFFFF\u00bb background_enable_color=\u00bbon\u00bb custom_padding=\u00bb|0px||0px|true|true\u00bb hover_enabled=\u00bb0″ global_colors_info=\u00bb{}\u00bb toggle_text_color=\u00bb#1b75bb\u00bb toggle_level=\u00bbh5″ toggle_font=\u00bbInter|600|||||||\u00bb toggle_font_size=\u00bb24px\u00bb theme_builder_area=\u00bbpost_content\u00bb open=\u00bboff\u00bb sticky_enabled=\u00bb0″]<\/p>\n
Yes. CiraSync pushes Salesforce contacts and leads directly to the native Contacts app on iOS and Android devices.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bbHow is CiraSync different from Salesforce’s native Outlook sync?\u00bb open_toggle_text_color=\u00bb#1b75bb\u00bb _builder_version=\u00bb4.27.6″ _module_preset=\u00bbdefault\u00bb body_font=\u00bbOpen Sans||||||||\u00bb body_text_color=\u00bb#333333″ body_font_size=\u00bb18px\u00bb body_line_height=\u00bb1.4em\u00bb background_color=\u00bb#FFFFFF\u00bb background_enable_color=\u00bbon\u00bb custom_padding=\u00bb|0px||0px|true|true\u00bb hover_enabled=\u00bb0″ global_colors_info=\u00bb{}\u00bb toggle_text_color=\u00bb#1b75bb\u00bb toggle_level=\u00bbh5″ toggle_font=\u00bbInter|600|||||||\u00bb toggle_font_size=\u00bb24px\u00bb theme_builder_area=\u00bbpost_content\u00bb open=\u00bboff\u00bb sticky_enabled=\u00bb0″]<\/p>\n
Salesforce’s native sync does not push contacts to smartphones, does not support IT-managed deployment without end-user action, and offers limited filtering. CiraSync supports mobile sync, IT-centralized management, SOQL-based filtering, and two-way sync with Microsoft 365.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bbIs CiraSync secure for Salesforce CRM data?\u00bb open_toggle_text_color=\u00bb#1b75bb\u00bb _builder_version=\u00bb4.27.6″ _module_preset=\u00bbdefault\u00bb body_font=\u00bbOpen Sans||||||||\u00bb body_text_color=\u00bb#333333″ body_font_size=\u00bb18px\u00bb body_line_height=\u00bb1.4em\u00bb background_color=\u00bb#FFFFFF\u00bb background_enable_color=\u00bbon\u00bb custom_padding=\u00bb|0px||0px|true|true\u00bb hover_enabled=\u00bb0″ global_colors_info=\u00bb{}\u00bb toggle_text_color=\u00bb#1b75bb\u00bb toggle_level=\u00bbh5″ toggle_font=\u00bbInter|600|||||||\u00bb toggle_font_size=\u00bb24px\u00bb theme_builder_area=\u00bbpost_content\u00bb open=\u00bboff\u00bb sticky_enabled=\u00bb0″]<\/p>\n
Yes. CiraSync is SOC 2 compliant and GDPR-ready.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bbDoes the Salesforce integration support two-way contact sync?\u00bb open_toggle_text_color=\u00bb#1b75bb\u00bb _builder_version=\u00bb4.27.6″ _module_preset=\u00bbdefault\u00bb body_font=\u00bbOpen Sans||||||||\u00bb body_text_color=\u00bb#333333″ body_font_size=\u00bb18px\u00bb body_line_height=\u00bb1.4em\u00bb background_color=\u00bb#FFFFFF\u00bb background_enable_color=\u00bbon\u00bb custom_padding=\u00bb|0px||0px|true|true\u00bb hover_enabled=\u00bb0″ global_colors_info=\u00bb{}\u00bb toggle_text_color=\u00bb#1b75bb\u00bb toggle_level=\u00bbh5″ toggle_font=\u00bbInter|600|||||||\u00bb toggle_font_size=\u00bb24px\u00bb theme_builder_area=\u00bbpost_content\u00bb open=\u00bboff\u00bb sticky_enabled=\u00bb0″]<\/p>\n
Yes. Two-way sync is available via CiraSync Hub, allowing contact changes in Microsoft 365 to flow back into Salesforce and vice versa.<\/p>\n
[\/et_pb_accordion_item][\/et_pb_accordion][et_pb_code disabled_on=\u00bboff|off|off\u00bb admin_label=\u00bbCode for Accordion\u00bb _builder_version=\u00bb4.27.5″ _module_preset=\u00bbdefault\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb]<\/p>\n
\n
<\/span>How It Works<\/span><\/h2>\n\n- Connect:<\/strong> Authenticate Salesforce and Microsoft 365 or another endpoint in CiraSync Hub.<\/li>\n
- Map:<\/strong> Select Salesforce objects (Contacts, Leads), define field mappings, and configure sync rules using Salesforce SOQL queries for precise filtering.<\/li>\n
- Sync to phones:<\/strong> CiraSync instantly updates users’ native Contacts apps on iOS and Android, with no employee app installs required.<\/li>\n<\/ol>\n
\n<\/span>Salesforce Native Outlook Sync vs. CiraSync<\/span><\/h2>\n\n\n\n\nFeature<\/th>\n Salesforce Native Sync<\/th>\n CiraSync<\/th>\n<\/tr>\n<\/thead>\n \n\nSyncs to iOS and Android natively<\/td>\n No<\/td>\n Yes<\/td>\n<\/tr>\n \nTwo-way sync with Microsoft 365 GAL<\/td>\n No<\/td>\n Yes<\/td>\n<\/tr>\n \nIT-managed, no end-user install<\/td>\n No<\/td>\n Yes<\/td>\n<\/tr>\n \nSOQL-based filtering<\/td>\n Limited<\/td>\n Yes<\/td>\n<\/tr>\n \nSyncs Leads as well as Contacts<\/td>\n No<\/td>\n Yes<\/td>\n<\/tr>\n \nWorks with Exchange On-Prem<\/td>\n No<\/td>\n Yes<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n
\n<\/span>Who Benefits<\/span><\/h2>\n<\/span>Sales Teams<\/span><\/h3>\nSales reps get accurate Salesforce contacts and leads pushed directly to their smartphones. No manual exports, no copy-paste between systems. Outbound SDRs see caller ID instantly when a lead calls back, and field reps access full contact records from their native phone app without opening Salesforce.<\/p>\n
<\/span>Service Teams<\/span><\/h3>\nCustomer-facing teams stay current with the latest contact data from Salesforce without relying on IT requests or CSV uploads. When account details change, every team member’s device reflects the update automatically.<\/p>\n
<\/span>IT Admins<\/span><\/h3>\nIT teams configure sync rules once in CiraSync and manage everything from a central dashboard. No end-user onboarding, no per-device setup, and no ongoing manual intervention. SOQL filtering gives admins precise control over which records reach which users.<\/p>\n
\n<\/span>Outcomes<\/span><\/h2>\n\n- Sales reps always have current prospect and customer contact data on their phones<\/li>\n
- Manual CSV exports and directory update requests are eliminated<\/li>\n
- Pipeline accuracy improves because contact changes in Salesforce propagate immediately<\/li>\n
- IT overhead is reduced through centralized, automated sync management<\/li>\n
- Compliance and governance are supported through auditable, IT-controlled sync rules<\/li>\n<\/ul>\n
\n<\/span>Requirements<\/span><\/h2>\n\n- Salesforce Professional, Enterprise, Unlimited, or Developer edition<\/li>\n
- Microsoft 365 tenant (for M365 GAL or User Mailbox sync)<\/li>\n
- CiraSync Hub, CiraSync Cloud, or CiraSync On-Prem<\/li>\n
- Admin credentials for both Salesforce and Microsoft 365<\/li>\n<\/ul>\n
<\/span>\u200b<\/span><\/h1>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1″ custom_padding_last_edited=\u00bbon|desktop\u00bb admin_label=\u00bbAccordion\u00bb _builder_version=\u00bb4.27.5″ background_color=\u00bb#f7f8fa\u00bb background_enable_image=\u00bboff\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_right\u00bb custom_margin=\u00bb||||false|false\u00bb custom_padding=\u00bb2em||2em||true|false\u00bb custom_padding_tablet=\u00bb3em||2em||false|false\u00bb custom_padding_phone=\u00bb2em||1em||false|false\u00bb locked=\u00bboff\u00bb collapsed=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb parallax_method_1__hover=\u00bbon\u00bb parallax_method_1__hover_enabled=\u00bbon\u00bb parallax_method_2__hover=\u00bbon\u00bb parallax_method_2__hover_enabled=\u00bbon\u00bb parallax_method_3__hover=\u00bbon\u00bb parallax_method_3__hover_enabled=\u00bbon\u00bb border_radii__hover=\u00bbon||||\u00bb border_radii__hover_enabled=\u00bbon||||\u00bb animation_repeat__hover=\u00bbonce\u00bb animation_repeat__hover_enabled=\u00bbonce\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_row module_class=\u00bbet-waypoint et_pb_animation_bottom\u00bb _builder_version=\u00bb4.27.5″ _module_preset=\u00bbdefault\u00bb max_width=\u00bb1120px\u00bb overflow-x=\u00bbvisible\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb4.27.5″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_text admin_label=\u00bbheader text h2″ _builder_version=\u00bb4.27.6″ header_font=\u00bbInter|700|||||||\u00bb header_text_align=\u00bbleft\u00bb header_text_color=\u00bb#000000″ header_letter_spacing=\u00bb0.5px\u00bb header_line_height=\u00bb1.4em\u00bb header_2_font=\u00bbInter|600|||||||\u00bb header_2_text_color=\u00bb#333333″ header_2_font_size=\u00bb32px\u00bb header_6_font=\u00bbOutfit|500|||||||\u00bb header_6_font_size=\u00bb18px\u00bb header_6_letter_spacing=\u00bb1px\u00bb max_width=\u00bb560px\u00bb custom_margin=\u00bb||1%||false|false\u00bb custom_margin_tablet=\u00bb||1%||false|false\u00bb custom_margin_phone=\u00bb||0%||false|false\u00bb custom_margin_last_edited=\u00bbon|desktop\u00bb header_6_font_size_tablet=\u00bb17px\u00bb header_6_font_size_phone=\u00bb16px\u00bb header_6_font_size_last_edited=\u00bbon|phone\u00bb z_index_tablet=\u00bb500″ text_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb text_text_shadow_vertical_length_tablet=\u00bb0px\u00bb text_text_shadow_blur_strength_tablet=\u00bb1px\u00bb link_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb link_text_shadow_vertical_length_tablet=\u00bb0px\u00bb link_text_shadow_blur_strength_tablet=\u00bb1px\u00bb ul_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb ul_text_shadow_vertical_length_tablet=\u00bb0px\u00bb ul_text_shadow_blur_strength_tablet=\u00bb1px\u00bb ol_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb ol_text_shadow_vertical_length_tablet=\u00bb0px\u00bb ol_text_shadow_blur_strength_tablet=\u00bb1px\u00bb quote_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb quote_text_shadow_vertical_length_tablet=\u00bb0px\u00bb quote_text_shadow_blur_strength_tablet=\u00bb1px\u00bb header_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb header_text_shadow_vertical_length_tablet=\u00bb0px\u00bb header_text_shadow_blur_strength_tablet=\u00bb1px\u00bb header_2_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb header_2_text_shadow_vertical_length_tablet=\u00bb0px\u00bb header_2_text_shadow_blur_strength_tablet=\u00bb1px\u00bb header_3_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb header_3_text_shadow_vertical_length_tablet=\u00bb0px\u00bb header_3_text_shadow_blur_strength_tablet=\u00bb1px\u00bb header_4_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb header_4_text_shadow_vertical_length_tablet=\u00bb0px\u00bb header_4_text_shadow_blur_strength_tablet=\u00bb1px\u00bb header_5_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb header_5_text_shadow_vertical_length_tablet=\u00bb0px\u00bb header_5_text_shadow_blur_strength_tablet=\u00bb1px\u00bb header_6_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb header_6_text_shadow_vertical_length_tablet=\u00bb0px\u00bb header_6_text_shadow_blur_strength_tablet=\u00bb1px\u00bb box_shadow_horizontal_tablet=\u00bb0px\u00bb box_shadow_vertical_tablet=\u00bb0px\u00bb box_shadow_blur_tablet=\u00bb40px\u00bb box_shadow_spread_tablet=\u00bb0px\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb]<\/p>\n
<\/span>Frequently Asked Questions<\/span><\/h2>\n[\/et_pb_text][et_pb_accordion icon_color=\u00bb#1b75bb\u00bb module_class=\u00bbfaq my_accordion wppb-add-accordion-icon custom-clean-accordion\u00bb _builder_version=\u00bb4.27.6″ _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb0px|0px|0px|0px|true|true\u00bb hover_enabled=\u00bb0″ border_width_all=\u00bb0px\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb sticky_enabled=\u00bb0″][et_pb_accordion_item title=\u00bbHow do I sync Salesforce contacts to Microsoft 365?\u00bb open=\u00bbon\u00bb open_toggle_text_color=\u00bb#1b75bb\u00bb _builder_version=\u00bb4.27.6″ _module_preset=\u00bbdefault\u00bb body_font=\u00bbOpen Sans||||||||\u00bb body_text_color=\u00bb#333333″ body_font_size=\u00bb18px\u00bb body_line_height=\u00bb1.4em\u00bb background_color=\u00bb#FFFFFF\u00bb background_enable_color=\u00bbon\u00bb custom_padding=\u00bb|0px||0px|true|true\u00bb hover_enabled=\u00bb0″ global_colors_info=\u00bb{}\u00bb toggle_text_color=\u00bb#1b75bb\u00bb toggle_level=\u00bbh5″ toggle_font=\u00bbInter|600|||||||\u00bb toggle_font_size=\u00bb24px\u00bb theme_builder_area=\u00bbpost_content\u00bb sticky_enabled=\u00bb0″]<\/p>\n
CiraSync connects to Salesforce and Microsoft 365 via authenticated API, then automatically syncs contacts and leads to the Microsoft 365 GAL, User Mailboxes, or both, based on the sync rules an IT admin configures in the CiraSync dashboard.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bbDoes Salesforce sync two-way with Outlook contacts?\u00bb open_toggle_text_color=\u00bb#1b75bb\u00bb _builder_version=\u00bb4.27.6″ _module_preset=\u00bbdefault\u00bb body_font=\u00bbOpen Sans||||||||\u00bb body_text_color=\u00bb#333333″ body_font_size=\u00bb18px\u00bb body_line_height=\u00bb1.4em\u00bb background_color=\u00bb#FFFFFF\u00bb background_enable_color=\u00bbon\u00bb custom_padding=\u00bb|0px||0px|true|true\u00bb hover_enabled=\u00bb0″ global_colors_info=\u00bb{}\u00bb toggle_text_color=\u00bb#1b75bb\u00bb toggle_level=\u00bbh5″ toggle_font=\u00bbInter|600|||||||\u00bb toggle_font_size=\u00bb24px\u00bb theme_builder_area=\u00bbpost_content\u00bb open=\u00bboff\u00bb sticky_enabled=\u00bb0″]<\/p>\n
Yes. CiraSync Hub supports two-way sync between Salesforce and Microsoft 365, so changes made in either system reflect in the other without manual intervention.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bbCan I sync Salesforce contacts to sales team smartphones?\u00bb open_toggle_text_color=\u00bb#1b75bb\u00bb _builder_version=\u00bb4.27.6″ _module_preset=\u00bbdefault\u00bb body_font=\u00bbOpen Sans||||||||\u00bb body_text_color=\u00bb#333333″ body_font_size=\u00bb18px\u00bb body_line_height=\u00bb1.4em\u00bb background_color=\u00bb#FFFFFF\u00bb background_enable_color=\u00bbon\u00bb custom_padding=\u00bb|0px||0px|true|true\u00bb hover_enabled=\u00bb0″ global_colors_info=\u00bb{}\u00bb toggle_text_color=\u00bb#1b75bb\u00bb toggle_level=\u00bbh5″ toggle_font=\u00bbInter|600|||||||\u00bb toggle_font_size=\u00bb24px\u00bb theme_builder_area=\u00bbpost_content\u00bb open=\u00bboff\u00bb sticky_enabled=\u00bb0″]<\/p>\n
Yes. CiraSync pushes Salesforce contacts and leads directly to the native Contacts app on iOS and Android devices.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bbHow is CiraSync different from Salesforce’s native Outlook sync?\u00bb open_toggle_text_color=\u00bb#1b75bb\u00bb _builder_version=\u00bb4.27.6″ _module_preset=\u00bbdefault\u00bb body_font=\u00bbOpen Sans||||||||\u00bb body_text_color=\u00bb#333333″ body_font_size=\u00bb18px\u00bb body_line_height=\u00bb1.4em\u00bb background_color=\u00bb#FFFFFF\u00bb background_enable_color=\u00bbon\u00bb custom_padding=\u00bb|0px||0px|true|true\u00bb hover_enabled=\u00bb0″ global_colors_info=\u00bb{}\u00bb toggle_text_color=\u00bb#1b75bb\u00bb toggle_level=\u00bbh5″ toggle_font=\u00bbInter|600|||||||\u00bb toggle_font_size=\u00bb24px\u00bb theme_builder_area=\u00bbpost_content\u00bb open=\u00bboff\u00bb sticky_enabled=\u00bb0″]<\/p>\n
Salesforce’s native sync does not push contacts to smartphones, does not support IT-managed deployment without end-user action, and offers limited filtering. CiraSync supports mobile sync, IT-centralized management, SOQL-based filtering, and two-way sync with Microsoft 365.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bbIs CiraSync secure for Salesforce CRM data?\u00bb open_toggle_text_color=\u00bb#1b75bb\u00bb _builder_version=\u00bb4.27.6″ _module_preset=\u00bbdefault\u00bb body_font=\u00bbOpen Sans||||||||\u00bb body_text_color=\u00bb#333333″ body_font_size=\u00bb18px\u00bb body_line_height=\u00bb1.4em\u00bb background_color=\u00bb#FFFFFF\u00bb background_enable_color=\u00bbon\u00bb custom_padding=\u00bb|0px||0px|true|true\u00bb hover_enabled=\u00bb0″ global_colors_info=\u00bb{}\u00bb toggle_text_color=\u00bb#1b75bb\u00bb toggle_level=\u00bbh5″ toggle_font=\u00bbInter|600|||||||\u00bb toggle_font_size=\u00bb24px\u00bb theme_builder_area=\u00bbpost_content\u00bb open=\u00bboff\u00bb sticky_enabled=\u00bb0″]<\/p>\n
Yes. CiraSync is SOC 2 compliant and GDPR-ready.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bbDoes the Salesforce integration support two-way contact sync?\u00bb open_toggle_text_color=\u00bb#1b75bb\u00bb _builder_version=\u00bb4.27.6″ _module_preset=\u00bbdefault\u00bb body_font=\u00bbOpen Sans||||||||\u00bb body_text_color=\u00bb#333333″ body_font_size=\u00bb18px\u00bb body_line_height=\u00bb1.4em\u00bb background_color=\u00bb#FFFFFF\u00bb background_enable_color=\u00bbon\u00bb custom_padding=\u00bb|0px||0px|true|true\u00bb hover_enabled=\u00bb0″ global_colors_info=\u00bb{}\u00bb toggle_text_color=\u00bb#1b75bb\u00bb toggle_level=\u00bbh5″ toggle_font=\u00bbInter|600|||||||\u00bb toggle_font_size=\u00bb24px\u00bb theme_builder_area=\u00bbpost_content\u00bb open=\u00bboff\u00bb sticky_enabled=\u00bb0″]<\/p>\n
Yes. Two-way sync is available via CiraSync Hub, allowing contact changes in Microsoft 365 to flow back into Salesforce and vice versa.<\/p>\n
[\/et_pb_accordion_item][\/et_pb_accordion][et_pb_code disabled_on=\u00bboff|off|off\u00bb admin_label=\u00bbCode for Accordion\u00bb _builder_version=\u00bb4.27.5″ _module_preset=\u00bbdefault\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb]<\/p>\n
\n
<\/span>Salesforce Native Outlook Sync vs. CiraSync<\/span><\/h2>\n\n\n\n\nFeature<\/th>\n Salesforce Native Sync<\/th>\n CiraSync<\/th>\n<\/tr>\n<\/thead>\n \n\nSyncs to iOS and Android natively<\/td>\n No<\/td>\n Yes<\/td>\n<\/tr>\n \nTwo-way sync with Microsoft 365 GAL<\/td>\n No<\/td>\n Yes<\/td>\n<\/tr>\n \nIT-managed, no end-user install<\/td>\n No<\/td>\n Yes<\/td>\n<\/tr>\n \nSOQL-based filtering<\/td>\n Limited<\/td>\n Yes<\/td>\n<\/tr>\n \nSyncs Leads as well as Contacts<\/td>\n No<\/td>\n Yes<\/td>\n<\/tr>\n \nWorks with Exchange On-Prem<\/td>\n No<\/td>\n Yes<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n
\n<\/span>Who Benefits<\/span><\/h2>\n<\/span>Sales Teams<\/span><\/h3>\nSales reps get accurate Salesforce contacts and leads pushed directly to their smartphones. No manual exports, no copy-paste between systems. Outbound SDRs see caller ID instantly when a lead calls back, and field reps access full contact records from their native phone app without opening Salesforce.<\/p>\n
<\/span>Service Teams<\/span><\/h3>\nCustomer-facing teams stay current with the latest contact data from Salesforce without relying on IT requests or CSV uploads. When account details change, every team member’s device reflects the update automatically.<\/p>\n
<\/span>IT Admins<\/span><\/h3>\nIT teams configure sync rules once in CiraSync and manage everything from a central dashboard. No end-user onboarding, no per-device setup, and no ongoing manual intervention. SOQL filtering gives admins precise control over which records reach which users.<\/p>\n
\n<\/span>Outcomes<\/span><\/h2>\n\n- Sales reps always have current prospect and customer contact data on their phones<\/li>\n
- Manual CSV exports and directory update requests are eliminated<\/li>\n
- Pipeline accuracy improves because contact changes in Salesforce propagate immediately<\/li>\n
- IT overhead is reduced through centralized, automated sync management<\/li>\n
- Compliance and governance are supported through auditable, IT-controlled sync rules<\/li>\n<\/ul>\n
\n<\/span>Requirements<\/span><\/h2>\n\n- Salesforce Professional, Enterprise, Unlimited, or Developer edition<\/li>\n
- Microsoft 365 tenant (for M365 GAL or User Mailbox sync)<\/li>\n
- CiraSync Hub, CiraSync Cloud, or CiraSync On-Prem<\/li>\n
- Admin credentials for both Salesforce and Microsoft 365<\/li>\n<\/ul>\n
<\/span>\u200b<\/span><\/h1>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1″ custom_padding_last_edited=\u00bbon|desktop\u00bb admin_label=\u00bbAccordion\u00bb _builder_version=\u00bb4.27.5″ background_color=\u00bb#f7f8fa\u00bb background_enable_image=\u00bboff\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_right\u00bb custom_margin=\u00bb||||false|false\u00bb custom_padding=\u00bb2em||2em||true|false\u00bb custom_padding_tablet=\u00bb3em||2em||false|false\u00bb custom_padding_phone=\u00bb2em||1em||false|false\u00bb locked=\u00bboff\u00bb collapsed=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb parallax_method_1__hover=\u00bbon\u00bb parallax_method_1__hover_enabled=\u00bbon\u00bb parallax_method_2__hover=\u00bbon\u00bb parallax_method_2__hover_enabled=\u00bbon\u00bb parallax_method_3__hover=\u00bbon\u00bb parallax_method_3__hover_enabled=\u00bbon\u00bb border_radii__hover=\u00bbon||||\u00bb border_radii__hover_enabled=\u00bbon||||\u00bb animation_repeat__hover=\u00bbonce\u00bb animation_repeat__hover_enabled=\u00bbonce\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_row module_class=\u00bbet-waypoint et_pb_animation_bottom\u00bb _builder_version=\u00bb4.27.5″ _module_preset=\u00bbdefault\u00bb max_width=\u00bb1120px\u00bb overflow-x=\u00bbvisible\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb4.27.5″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_text admin_label=\u00bbheader text h2″ _builder_version=\u00bb4.27.6″ header_font=\u00bbInter|700|||||||\u00bb header_text_align=\u00bbleft\u00bb header_text_color=\u00bb#000000″ header_letter_spacing=\u00bb0.5px\u00bb header_line_height=\u00bb1.4em\u00bb header_2_font=\u00bbInter|600|||||||\u00bb header_2_text_color=\u00bb#333333″ header_2_font_size=\u00bb32px\u00bb header_6_font=\u00bbOutfit|500|||||||\u00bb header_6_font_size=\u00bb18px\u00bb header_6_letter_spacing=\u00bb1px\u00bb max_width=\u00bb560px\u00bb custom_margin=\u00bb||1%||false|false\u00bb custom_margin_tablet=\u00bb||1%||false|false\u00bb custom_margin_phone=\u00bb||0%||false|false\u00bb custom_margin_last_edited=\u00bbon|desktop\u00bb header_6_font_size_tablet=\u00bb17px\u00bb header_6_font_size_phone=\u00bb16px\u00bb header_6_font_size_last_edited=\u00bbon|phone\u00bb z_index_tablet=\u00bb500″ text_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb text_text_shadow_vertical_length_tablet=\u00bb0px\u00bb text_text_shadow_blur_strength_tablet=\u00bb1px\u00bb link_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb link_text_shadow_vertical_length_tablet=\u00bb0px\u00bb link_text_shadow_blur_strength_tablet=\u00bb1px\u00bb ul_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb ul_text_shadow_vertical_length_tablet=\u00bb0px\u00bb ul_text_shadow_blur_strength_tablet=\u00bb1px\u00bb ol_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb ol_text_shadow_vertical_length_tablet=\u00bb0px\u00bb ol_text_shadow_blur_strength_tablet=\u00bb1px\u00bb quote_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb quote_text_shadow_vertical_length_tablet=\u00bb0px\u00bb quote_text_shadow_blur_strength_tablet=\u00bb1px\u00bb header_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb header_text_shadow_vertical_length_tablet=\u00bb0px\u00bb header_text_shadow_blur_strength_tablet=\u00bb1px\u00bb header_2_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb header_2_text_shadow_vertical_length_tablet=\u00bb0px\u00bb header_2_text_shadow_blur_strength_tablet=\u00bb1px\u00bb header_3_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb header_3_text_shadow_vertical_length_tablet=\u00bb0px\u00bb header_3_text_shadow_blur_strength_tablet=\u00bb1px\u00bb header_4_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb header_4_text_shadow_vertical_length_tablet=\u00bb0px\u00bb header_4_text_shadow_blur_strength_tablet=\u00bb1px\u00bb header_5_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb header_5_text_shadow_vertical_length_tablet=\u00bb0px\u00bb header_5_text_shadow_blur_strength_tablet=\u00bb1px\u00bb header_6_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb header_6_text_shadow_vertical_length_tablet=\u00bb0px\u00bb header_6_text_shadow_blur_strength_tablet=\u00bb1px\u00bb box_shadow_horizontal_tablet=\u00bb0px\u00bb box_shadow_vertical_tablet=\u00bb0px\u00bb box_shadow_blur_tablet=\u00bb40px\u00bb box_shadow_spread_tablet=\u00bb0px\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb]<\/p>\n
<\/span>Frequently Asked Questions<\/span><\/h2>\n[\/et_pb_text][et_pb_accordion icon_color=\u00bb#1b75bb\u00bb module_class=\u00bbfaq my_accordion wppb-add-accordion-icon custom-clean-accordion\u00bb _builder_version=\u00bb4.27.6″ _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb0px|0px|0px|0px|true|true\u00bb hover_enabled=\u00bb0″ border_width_all=\u00bb0px\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb sticky_enabled=\u00bb0″][et_pb_accordion_item title=\u00bbHow do I sync Salesforce contacts to Microsoft 365?\u00bb open=\u00bbon\u00bb open_toggle_text_color=\u00bb#1b75bb\u00bb _builder_version=\u00bb4.27.6″ _module_preset=\u00bbdefault\u00bb body_font=\u00bbOpen Sans||||||||\u00bb body_text_color=\u00bb#333333″ body_font_size=\u00bb18px\u00bb body_line_height=\u00bb1.4em\u00bb background_color=\u00bb#FFFFFF\u00bb background_enable_color=\u00bbon\u00bb custom_padding=\u00bb|0px||0px|true|true\u00bb hover_enabled=\u00bb0″ global_colors_info=\u00bb{}\u00bb toggle_text_color=\u00bb#1b75bb\u00bb toggle_level=\u00bbh5″ toggle_font=\u00bbInter|600|||||||\u00bb toggle_font_size=\u00bb24px\u00bb theme_builder_area=\u00bbpost_content\u00bb sticky_enabled=\u00bb0″]<\/p>\n
CiraSync connects to Salesforce and Microsoft 365 via authenticated API, then automatically syncs contacts and leads to the Microsoft 365 GAL, User Mailboxes, or both, based on the sync rules an IT admin configures in the CiraSync dashboard.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bbDoes Salesforce sync two-way with Outlook contacts?\u00bb open_toggle_text_color=\u00bb#1b75bb\u00bb _builder_version=\u00bb4.27.6″ _module_preset=\u00bbdefault\u00bb body_font=\u00bbOpen Sans||||||||\u00bb body_text_color=\u00bb#333333″ body_font_size=\u00bb18px\u00bb body_line_height=\u00bb1.4em\u00bb background_color=\u00bb#FFFFFF\u00bb background_enable_color=\u00bbon\u00bb custom_padding=\u00bb|0px||0px|true|true\u00bb hover_enabled=\u00bb0″ global_colors_info=\u00bb{}\u00bb toggle_text_color=\u00bb#1b75bb\u00bb toggle_level=\u00bbh5″ toggle_font=\u00bbInter|600|||||||\u00bb toggle_font_size=\u00bb24px\u00bb theme_builder_area=\u00bbpost_content\u00bb open=\u00bboff\u00bb sticky_enabled=\u00bb0″]<\/p>\n
Yes. CiraSync Hub supports two-way sync between Salesforce and Microsoft 365, so changes made in either system reflect in the other without manual intervention.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bbCan I sync Salesforce contacts to sales team smartphones?\u00bb open_toggle_text_color=\u00bb#1b75bb\u00bb _builder_version=\u00bb4.27.6″ _module_preset=\u00bbdefault\u00bb body_font=\u00bbOpen Sans||||||||\u00bb body_text_color=\u00bb#333333″ body_font_size=\u00bb18px\u00bb body_line_height=\u00bb1.4em\u00bb background_color=\u00bb#FFFFFF\u00bb background_enable_color=\u00bbon\u00bb custom_padding=\u00bb|0px||0px|true|true\u00bb hover_enabled=\u00bb0″ global_colors_info=\u00bb{}\u00bb toggle_text_color=\u00bb#1b75bb\u00bb toggle_level=\u00bbh5″ toggle_font=\u00bbInter|600|||||||\u00bb toggle_font_size=\u00bb24px\u00bb theme_builder_area=\u00bbpost_content\u00bb open=\u00bboff\u00bb sticky_enabled=\u00bb0″]<\/p>\n
Yes. CiraSync pushes Salesforce contacts and leads directly to the native Contacts app on iOS and Android devices.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bbHow is CiraSync different from Salesforce’s native Outlook sync?\u00bb open_toggle_text_color=\u00bb#1b75bb\u00bb _builder_version=\u00bb4.27.6″ _module_preset=\u00bbdefault\u00bb body_font=\u00bbOpen Sans||||||||\u00bb body_text_color=\u00bb#333333″ body_font_size=\u00bb18px\u00bb body_line_height=\u00bb1.4em\u00bb background_color=\u00bb#FFFFFF\u00bb background_enable_color=\u00bbon\u00bb custom_padding=\u00bb|0px||0px|true|true\u00bb hover_enabled=\u00bb0″ global_colors_info=\u00bb{}\u00bb toggle_text_color=\u00bb#1b75bb\u00bb toggle_level=\u00bbh5″ toggle_font=\u00bbInter|600|||||||\u00bb toggle_font_size=\u00bb24px\u00bb theme_builder_area=\u00bbpost_content\u00bb open=\u00bboff\u00bb sticky_enabled=\u00bb0″]<\/p>\n
Salesforce’s native sync does not push contacts to smartphones, does not support IT-managed deployment without end-user action, and offers limited filtering. CiraSync supports mobile sync, IT-centralized management, SOQL-based filtering, and two-way sync with Microsoft 365.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bbIs CiraSync secure for Salesforce CRM data?\u00bb open_toggle_text_color=\u00bb#1b75bb\u00bb _builder_version=\u00bb4.27.6″ _module_preset=\u00bbdefault\u00bb body_font=\u00bbOpen Sans||||||||\u00bb body_text_color=\u00bb#333333″ body_font_size=\u00bb18px\u00bb body_line_height=\u00bb1.4em\u00bb background_color=\u00bb#FFFFFF\u00bb background_enable_color=\u00bbon\u00bb custom_padding=\u00bb|0px||0px|true|true\u00bb hover_enabled=\u00bb0″ global_colors_info=\u00bb{}\u00bb toggle_text_color=\u00bb#1b75bb\u00bb toggle_level=\u00bbh5″ toggle_font=\u00bbInter|600|||||||\u00bb toggle_font_size=\u00bb24px\u00bb theme_builder_area=\u00bbpost_content\u00bb open=\u00bboff\u00bb sticky_enabled=\u00bb0″]<\/p>\n
Yes. CiraSync is SOC 2 compliant and GDPR-ready.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bbDoes the Salesforce integration support two-way contact sync?\u00bb open_toggle_text_color=\u00bb#1b75bb\u00bb _builder_version=\u00bb4.27.6″ _module_preset=\u00bbdefault\u00bb body_font=\u00bbOpen Sans||||||||\u00bb body_text_color=\u00bb#333333″ body_font_size=\u00bb18px\u00bb body_line_height=\u00bb1.4em\u00bb background_color=\u00bb#FFFFFF\u00bb background_enable_color=\u00bbon\u00bb custom_padding=\u00bb|0px||0px|true|true\u00bb hover_enabled=\u00bb0″ global_colors_info=\u00bb{}\u00bb toggle_text_color=\u00bb#1b75bb\u00bb toggle_level=\u00bbh5″ toggle_font=\u00bbInter|600|||||||\u00bb toggle_font_size=\u00bb24px\u00bb theme_builder_area=\u00bbpost_content\u00bb open=\u00bboff\u00bb sticky_enabled=\u00bb0″]<\/p>\n
Yes. Two-way sync is available via CiraSync Hub, allowing contact changes in Microsoft 365 to flow back into Salesforce and vice versa.<\/p>\n
[\/et_pb_accordion_item][\/et_pb_accordion][et_pb_code disabled_on=\u00bboff|off|off\u00bb admin_label=\u00bbCode for Accordion\u00bb _builder_version=\u00bb4.27.5″ _module_preset=\u00bbdefault\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb]<\/p>\n
| Feature<\/th>\n | Salesforce Native Sync<\/th>\n | CiraSync<\/th>\n<\/tr>\n<\/thead>\n |
|---|---|---|
| Syncs to iOS and Android natively<\/td>\n | No<\/td>\n | Yes<\/td>\n<\/tr>\n |
| Two-way sync with Microsoft 365 GAL<\/td>\n | No<\/td>\n | Yes<\/td>\n<\/tr>\n |
| IT-managed, no end-user install<\/td>\n | No<\/td>\n | Yes<\/td>\n<\/tr>\n |
| SOQL-based filtering<\/td>\n | Limited<\/td>\n | Yes<\/td>\n<\/tr>\n |
| Syncs Leads as well as Contacts<\/td>\n | No<\/td>\n | Yes<\/td>\n<\/tr>\n |
| Works with Exchange On-Prem<\/td>\n | No<\/td>\n | Yes<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n \n <\/span>Who Benefits<\/span><\/h2>\nSales reps get accurate Salesforce contacts and leads pushed directly to their smartphones. No manual exports, no copy-paste between systems. Outbound SDRs see caller ID instantly when a lead calls back, and field reps access full contact records from their native phone app without opening Salesforce.<\/p>\n <\/span>Service Teams<\/span><\/h3>\nIT teams configure sync rules once in CiraSync and manage everything from a central dashboard. No end-user onboarding, no per-device setup, and no ongoing manual intervention. SOQL filtering gives admins precise control over which records reach which users.<\/p>\n \n <\/span>Outcomes<\/span><\/h2>\n\n <\/span>Requirements<\/span><\/h2>\n<\/span>\u200b<\/span><\/h1>\n[\/et_pb_text][et_pb_accordion icon_color=\u00bb#1b75bb\u00bb module_class=\u00bbfaq my_accordion wppb-add-accordion-icon custom-clean-accordion\u00bb _builder_version=\u00bb4.27.6″ _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb0px|0px|0px|0px|true|true\u00bb hover_enabled=\u00bb0″ border_width_all=\u00bb0px\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb sticky_enabled=\u00bb0″][et_pb_accordion_item title=\u00bbHow do I sync Salesforce contacts to Microsoft 365?\u00bb open=\u00bbon\u00bb open_toggle_text_color=\u00bb#1b75bb\u00bb _builder_version=\u00bb4.27.6″ _module_preset=\u00bbdefault\u00bb body_font=\u00bbOpen Sans||||||||\u00bb body_text_color=\u00bb#333333″ body_font_size=\u00bb18px\u00bb body_line_height=\u00bb1.4em\u00bb background_color=\u00bb#FFFFFF\u00bb background_enable_color=\u00bbon\u00bb custom_padding=\u00bb|0px||0px|true|true\u00bb hover_enabled=\u00bb0″ global_colors_info=\u00bb{}\u00bb toggle_text_color=\u00bb#1b75bb\u00bb toggle_level=\u00bbh5″ toggle_font=\u00bbInter|600|||||||\u00bb toggle_font_size=\u00bb24px\u00bb theme_builder_area=\u00bbpost_content\u00bb sticky_enabled=\u00bb0″]<\/p>\n CiraSync connects to Salesforce and Microsoft 365 via authenticated API, then automatically syncs contacts and leads to the Microsoft 365 GAL, User Mailboxes, or both, based on the sync rules an IT admin configures in the CiraSync dashboard.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=\u00bbDoes Salesforce sync two-way with Outlook contacts?\u00bb open_toggle_text_color=\u00bb#1b75bb\u00bb _builder_version=\u00bb4.27.6″ _module_preset=\u00bbdefault\u00bb body_font=\u00bbOpen Sans||||||||\u00bb body_text_color=\u00bb#333333″ body_font_size=\u00bb18px\u00bb body_line_height=\u00bb1.4em\u00bb background_color=\u00bb#FFFFFF\u00bb background_enable_color=\u00bbon\u00bb custom_padding=\u00bb|0px||0px|true|true\u00bb hover_enabled=\u00bb0″ global_colors_info=\u00bb{}\u00bb toggle_text_color=\u00bb#1b75bb\u00bb toggle_level=\u00bbh5″ toggle_font=\u00bbInter|600|||||||\u00bb toggle_font_size=\u00bb24px\u00bb theme_builder_area=\u00bbpost_content\u00bb open=\u00bboff\u00bb sticky_enabled=\u00bb0″]<\/p>\n Yes. CiraSync Hub supports two-way sync between Salesforce and Microsoft 365, so changes made in either system reflect in the other without manual intervention.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=\u00bbCan I sync Salesforce contacts to sales team smartphones?\u00bb open_toggle_text_color=\u00bb#1b75bb\u00bb _builder_version=\u00bb4.27.6″ _module_preset=\u00bbdefault\u00bb body_font=\u00bbOpen Sans||||||||\u00bb body_text_color=\u00bb#333333″ body_font_size=\u00bb18px\u00bb body_line_height=\u00bb1.4em\u00bb background_color=\u00bb#FFFFFF\u00bb background_enable_color=\u00bbon\u00bb custom_padding=\u00bb|0px||0px|true|true\u00bb hover_enabled=\u00bb0″ global_colors_info=\u00bb{}\u00bb toggle_text_color=\u00bb#1b75bb\u00bb toggle_level=\u00bbh5″ toggle_font=\u00bbInter|600|||||||\u00bb toggle_font_size=\u00bb24px\u00bb theme_builder_area=\u00bbpost_content\u00bb open=\u00bboff\u00bb sticky_enabled=\u00bb0″]<\/p>\n Yes. CiraSync pushes Salesforce contacts and leads directly to the native Contacts app on iOS and Android devices.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=\u00bbHow is CiraSync different from Salesforce’s native Outlook sync?\u00bb open_toggle_text_color=\u00bb#1b75bb\u00bb _builder_version=\u00bb4.27.6″ _module_preset=\u00bbdefault\u00bb body_font=\u00bbOpen Sans||||||||\u00bb body_text_color=\u00bb#333333″ body_font_size=\u00bb18px\u00bb body_line_height=\u00bb1.4em\u00bb background_color=\u00bb#FFFFFF\u00bb background_enable_color=\u00bbon\u00bb custom_padding=\u00bb|0px||0px|true|true\u00bb hover_enabled=\u00bb0″ global_colors_info=\u00bb{}\u00bb toggle_text_color=\u00bb#1b75bb\u00bb toggle_level=\u00bbh5″ toggle_font=\u00bbInter|600|||||||\u00bb toggle_font_size=\u00bb24px\u00bb theme_builder_area=\u00bbpost_content\u00bb open=\u00bboff\u00bb sticky_enabled=\u00bb0″]<\/p>\n Salesforce’s native sync does not push contacts to smartphones, does not support IT-managed deployment without end-user action, and offers limited filtering. CiraSync supports mobile sync, IT-centralized management, SOQL-based filtering, and two-way sync with Microsoft 365.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=\u00bbIs CiraSync secure for Salesforce CRM data?\u00bb open_toggle_text_color=\u00bb#1b75bb\u00bb _builder_version=\u00bb4.27.6″ _module_preset=\u00bbdefault\u00bb body_font=\u00bbOpen Sans||||||||\u00bb body_text_color=\u00bb#333333″ body_font_size=\u00bb18px\u00bb body_line_height=\u00bb1.4em\u00bb background_color=\u00bb#FFFFFF\u00bb background_enable_color=\u00bbon\u00bb custom_padding=\u00bb|0px||0px|true|true\u00bb hover_enabled=\u00bb0″ global_colors_info=\u00bb{}\u00bb toggle_text_color=\u00bb#1b75bb\u00bb toggle_level=\u00bbh5″ toggle_font=\u00bbInter|600|||||||\u00bb toggle_font_size=\u00bb24px\u00bb theme_builder_area=\u00bbpost_content\u00bb open=\u00bboff\u00bb sticky_enabled=\u00bb0″]<\/p>\n Yes. CiraSync is SOC 2 compliant and GDPR-ready.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=\u00bbDoes the Salesforce integration support two-way contact sync?\u00bb open_toggle_text_color=\u00bb#1b75bb\u00bb _builder_version=\u00bb4.27.6″ _module_preset=\u00bbdefault\u00bb body_font=\u00bbOpen Sans||||||||\u00bb body_text_color=\u00bb#333333″ body_font_size=\u00bb18px\u00bb body_line_height=\u00bb1.4em\u00bb background_color=\u00bb#FFFFFF\u00bb background_enable_color=\u00bbon\u00bb custom_padding=\u00bb|0px||0px|true|true\u00bb hover_enabled=\u00bb0″ global_colors_info=\u00bb{}\u00bb toggle_text_color=\u00bb#1b75bb\u00bb toggle_level=\u00bbh5″ toggle_font=\u00bbInter|600|||||||\u00bb toggle_font_size=\u00bb24px\u00bb theme_builder_area=\u00bbpost_content\u00bb open=\u00bboff\u00bb sticky_enabled=\u00bb0″]<\/p>\n Yes. Two-way sync is available via CiraSync Hub, allowing contact changes in Microsoft 365 to flow back into Salesforce and vice versa.<\/p>\n [\/et_pb_accordion_item][\/et_pb_accordion][et_pb_code disabled_on=\u00bboff|off|off\u00bb admin_label=\u00bbCode for Accordion\u00bb _builder_version=\u00bb4.27.5″ _module_preset=\u00bbdefault\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb]<\/p>\n |