{"id":65450,"date":"2026-02-01T07:15:49","date_gmt":"2026-02-01T14:15:49","guid":{"rendered":"https:\/\/cirasync.com\/?page_id=65450"},"modified":"2026-06-11T14:23:04","modified_gmt":"2026-06-11T21:23:04","slug":"connectwise","status":"publish","type":"page","link":"https:\/\/cirasync.com\/es\/integrations\/connectwise\/","title":{"rendered":"CiraSync ConnectWise Integration"},"content":{"rendered":"

[et_pb_section fb_built=\u00bb1″ _builder_version=\u00bb4.27.5″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row _builder_version=\u00bb4.27.5″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb4.27.5″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text admin_label=\u00bbText\u00bb _builder_version=\u00bb4.27.6″ _module_preset=\u00bbdefault\u00bb hover_enabled=\u00bb0″ global_colors_info=\u00bb{}\u00bb sticky_enabled=\u00bb0″]<\/p>\n

<\/span>ConnectWise Contact Sync to Microsoft 365 & Smartphones<\/span><\/h1>\n

\"An<\/h2>\n

<\/span>Two-Way: CiraSync Hub<\/span><\/h2>\n

<\/span>One-Way: CiraSync Cloud, CiraSync On-Prem<\/span><\/h2>\n

ConnectWise holds your client records, ticket history, and support contacts. CiraSync gets that data where it needs to go: into Microsoft 365 and onto every employee smartphone, automatically.<\/p>\n

No CSV exports. No manual updates.<\/p>\n

\n

<\/span>What This Integration Does<\/span><\/h2>\n

ConnectWise through CiraSync Hub<\/a> enables two-way sync of client and ticketing contacts with the Microsoft 365 Global Address List, user mailboxes, Google, iCloud, or another CRM. CiraSync Cloud<\/a> handles automatic delivery of updated contacts to iOS and Android devices, so field technicians always have current information in their native phone contacts.<\/p>\n

\n

<\/span>How It Works<\/span><\/h2>\n

<\/span>1. Connect<\/span><\/h3>\n

Authenticate ConnectWise and your Microsoft 365 environment (or another endpoint) through CiraSync Hub<\/a>.<\/p>\n

<\/span>2. Map<\/span><\/h3>\n

Choose which fields sync, set the sync direction, and apply filters to control exactly what gets pushed where.<\/p>\n

<\/span>3. Sync to Phones<\/span><\/h3>\n

CiraSync updates all iOS and Android devices automatically. Technicians see current client contacts without touching a settings menu.<\/p>\n

<\/span>Note:<\/span><\/h3>\n

ConnectWise connects through CiraSync Hub<\/a>. CiraSync Cloud<\/a> or CiraSync On-Prem<\/a> handles mobile distribution.<\/p>\n

\n

<\/span>Who Benefits<\/span><\/h2>\n

<\/span>MSPs and Support Teams<\/span><\/h3>\n

MSP contact sync<\/a> keeps client records consistent across ConnectWise and Microsoft 365 without duplicate entry. When a client record changes in ConnectWise, every technician’s phone reflects that update.<\/p>\n

<\/span>Field Technicians<\/span><\/h3>\n

Technicians get accurate client contact information directly in their native phone contacts. Faster lookups mean faster response times on-site.<\/p>\n

<\/span>IT Administrators<\/span><\/h3>\n

Administrators manage sync rules and permissions from a single dashboard. Granular field mapping and filtering give IT full control over what syncs and to whom.<\/p>\n

\n

<\/span>Outcomes<\/span><\/h2>\n