{"id":65493,"date":"2026-02-01T07:56:50","date_gmt":"2026-02-01T14:56:50","guid":{"rendered":"https:\/\/cirasync.com\/?page_id=65493"},"modified":"2026-06-16T12:43:33","modified_gmt":"2026-06-16T19:43:33","slug":"interaction","status":"publish","type":"page","link":"https:\/\/cirasync.com\/es\/integrations\/interaction\/","title":{"rendered":"CiraSync InterAction Integration"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00bb1&#8243; _builder_version=\u00bb4.27.5&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row _builder_version=\u00bb4.27.5&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.27.5&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text admin_label=\u00bbText\u00bb _builder_version=\u00bb4.27.6&#8243; _module_preset=\u00bbdefault\u00bb hover_enabled=\u00bb0&#8243; global_colors_info=\u00bb{}\u00bb sticky_enabled=\u00bb0&#8243;]<\/p>\n<h1 class=\"text-text-100 mt-2 -mb-1 text-base font-bold\" data-sourcepos=\"24:1-24:42;594-635\"><span class=\"ez-toc-section\" id=\"CiraSync_InterAction_Integration\"><\/span>CiraSync InterAction Integration<span class=\"ez-toc-section-end\"><\/span><\/h1>\n<p>Keep every client relationship visible across the firm. When a contact updates in <a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"https:\/\/www.lexisnexis.com\/en-us\/products\/interaction\/why-interaction-plus\/built-for-legal.page\">InterAction<\/a>, it reflects across Microsoft 365 and on attorney devices \u2014 maintaining firm-wide relationship intelligence with CiraSync.<\/p>\n<p><img decoding=\"async\" class=\"wp-image-71839 alignnone size-full\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2026\/06\/InterAction-Integration.png\" alt=\"An image depicting the InterAction integration for CiraSync.\" width=\"624\" height=\"351\" srcset=\"https:\/\/cirasync.com\/wp-content\/uploads\/2026\/06\/InterAction-Integration.png 624w, https:\/\/cirasync.com\/wp-content\/uploads\/2026\/06\/InterAction-Integration-480x270.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 624px, 100vw\" \/><\/p>\n<hr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\" \/>\n<h2 class=\"text-text-100 mt-2 -mb-1 text-base font-bold\" data-sourcepos=\"26:1-26:32;637-668\"><span class=\"ez-toc-section\" id=\"Two-Way_CiraSync_Hub\"><\/span>Two-Way: CiraSync Hub<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h2 class=\"text-text-100 mt-2 -mb-1 text-base font-bold\" data-sourcepos=\"28:1-28:52;670-721\"><span class=\"ez-toc-section\" id=\"One-Way_CiraSync_Cloud_CiraSync_On-Prem\"><\/span>One-Way: CiraSync Cloud, CiraSync On-Prem<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<hr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\" \/>\n<h2 class=\"text-text-100 mt-2 -mb-1 text-base font-bold\" data-sourcepos=\"34:1-34:36;1045-1080\"><span class=\"ez-toc-section\" id=\"What_This_Integration_Does\"><\/span>What This Integration Does<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\" data-sourcepos=\"36:1-39:69;1082-1509\">\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"36:1-36:168;1082-1249\"><a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"https:\/\/cirasync.com\/solutions\/two-way-sync\/\">Two-way sync<\/a> of InterAction contacts with Microsoft 365 GAL, User Mailbox, Google, iCloud, or another CRM via CiraHub<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"37:1-37:120;1250-1369\">Automatic mobile distribution through CiraSync, so attorneys always have current client contacts on their smartphones<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"38:1-38:71;1370-1440\">Field-level mapping with support for InterAction categories and tags<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"39:1-39:69;1441-1509\">Selective sync filters to control which contacts reach which users<\/li>\n<\/ul>\n<hr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\" \/>\n<h2 class=\"text-text-100 mt-2 -mb-1 text-base font-bold\" data-sourcepos=\"43:1-43:22;1516-1537\"><span class=\"ez-toc-section\" id=\"How_It_Works\"><\/span>How It Works<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ol class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-decimal flex flex-col gap-1 pl-8 mb-3\" data-sourcepos=\"45:1-47:76;1539-1772\">\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"45:1-45:93;1539-1631\"><strong>Connect:<\/strong> Authenticate InterAction and Microsoft 365 (or another endpoint) in CiraHub.<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"46:1-46:65;1632-1696\"><strong>Map:<\/strong> Select fields, categories, tags, and sync direction.<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"47:1-47:76;1697-1772\"><strong>Sync to Phones:<\/strong> CiraSync automatically updates device contact lists.<\/li>\n<\/ol>\n<h3 class=\"text-text-100 mt-2 -mb-1 text-base font-bold\" data-sourcepos=\"49:1-49:15;1774-1788\"><span class=\"ez-toc-section\" id=\"Note\"><\/span>Note<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p class=\"font-claude-response-body break-words whitespace-normal\" data-sourcepos=\"51:1-51:123;1790-1912\">InterAction syncs via <a href=\"https:\/\/cirasync.com\/hub\/\">CiraHub<\/a>. <a href=\"https:\/\/cirasync.com\/cloud\/\">CiraSync<\/a> handles mobile delivery. Both products work together as part of a single workflow.<\/p>\n<hr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\" \/>\n<h2 class=\"text-text-100 mt-2 -mb-1 text-base font-bold\" data-sourcepos=\"55:1-55:22;1919-1940\"><span class=\"ez-toc-section\" id=\"Who_Benefits\"><\/span>Who Benefits<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3 class=\"text-text-100 mt-2 -mb-1 text-base font-bold\" data-sourcepos=\"57:1-57:20;1942-1961\"><span class=\"ez-toc-section\" id=\"Law_Firms\"><\/span>Law Firms<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p class=\"font-claude-response-body break-words whitespace-normal\" data-sourcepos=\"59:1-59:244;1963-2206\"><a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"https:\/\/cirasync.com\/industries\/legal\/\">Law firms<\/a> rely on current client data to protect relationships. CiraSync ensures every attorney has accurate contact information on their phone and in Outlook without manual updates or IT intervention.<\/p>\n<h3 class=\"text-text-100 mt-2 -mb-1 text-base font-bold\" data-sourcepos=\"61:1-61:38;2208-2245\"><span class=\"ez-toc-section\" id=\"Professional_Services_Teams\"><\/span>Professional Services Teams<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p class=\"font-claude-response-body break-words whitespace-normal\" data-sourcepos=\"63:1-63:204;2247-2450\">Teams that track client relationships across practices and offices use InterAction to maintain that intelligence centrally. CiraSync extends that investment to every Microsoft 365 user and mobile device.<\/p>\n<h3 class=\"text-text-100 mt-2 -mb-1 text-base font-bold\" data-sourcepos=\"65:1-65:39;2452-2490\"><span class=\"ez-toc-section\" id=\"Client_Relationship_Managers\"><\/span>Client Relationship Managers<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p class=\"font-claude-response-body break-words whitespace-normal\" data-sourcepos=\"67:1-67:165;2492-2656\">When a contact changes in InterAction, CiraSync propagates that update firm-wide automatically. Relationship managers stay current without chasing down sync issues.<\/p>\n<hr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\" \/>\n<h2 class=\"text-text-100 mt-2 -mb-1 text-base font-bold\" data-sourcepos=\"71:1-71:18;2663-2680\"><span class=\"ez-toc-section\" id=\"Outcomes\"><\/span>Outcomes<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\" data-sourcepos=\"73:1-76:71;2682-2895\">\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"73:1-73:49;2682-2730\">Updated client contacts across all departments<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"74:1-74:46;2731-2776\">Improved client communication and follow-up<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"75:1-75:48;2777-2824\">Eliminates manual contact management overhead<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"76:1-76:71;2825-2895\">Reduced risk of attorneys reaching out with outdated contact details<\/li>\n<\/ul>\n<hr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\" \/>\n<h2 class=\"text-text-100 mt-2 -mb-1 text-base font-bold\" data-sourcepos=\"80:1-80:22;2902-2923\"><span class=\"ez-toc-section\" id=\"Requirements\"><\/span>Requirements<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\" data-sourcepos=\"82:1-84:34;2925-3008\">\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"82:1-82:23;2925-2947\">CiraHub subscription<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"83:1-83:27;2948-2974\">InterAction subscription<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"84:1-84:34;2975-3008\">Microsoft 365 admin credentials<\/li>\n<\/ul>\n<hr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\" \/>\n<p class=\"font-claude-response-body break-words whitespace-normal\" data-sourcepos=\"92:1-92:24;3208-3231\">[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; 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header_2_font_size=\u00bb32px\u00bb header_6_font=\u00bbOutfit|500|||||||\u00bb header_6_font_size=\u00bb18px\u00bb header_6_letter_spacing=\u00bb1px\u00bb text_orientation=\u00bbcenter\u00bb custom_padding=\u00bb||1em||false|false\u00bb hover_enabled=\u00bb0&#8243; header_6_font_size_tablet=\u00bb17px\u00bb header_6_font_size_phone=\u00bb16px\u00bb header_6_font_size_last_edited=\u00bbon|phone\u00bb z_index_tablet=\u00bb500&#8243; text_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb text_text_shadow_vertical_length_tablet=\u00bb0px\u00bb text_text_shadow_blur_strength_tablet=\u00bb1px\u00bb link_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb link_text_shadow_vertical_length_tablet=\u00bb0px\u00bb link_text_shadow_blur_strength_tablet=\u00bb1px\u00bb ul_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb ul_text_shadow_vertical_length_tablet=\u00bb0px\u00bb ul_text_shadow_blur_strength_tablet=\u00bb1px\u00bb ol_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb ol_text_shadow_vertical_length_tablet=\u00bb0px\u00bb ol_text_shadow_blur_strength_tablet=\u00bb1px\u00bb quote_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb quote_text_shadow_vertical_length_tablet=\u00bb0px\u00bb quote_text_shadow_blur_strength_tablet=\u00bb1px\u00bb header_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb header_text_shadow_vertical_length_tablet=\u00bb0px\u00bb header_text_shadow_blur_strength_tablet=\u00bb1px\u00bb header_2_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb header_2_text_shadow_vertical_length_tablet=\u00bb0px\u00bb header_2_text_shadow_blur_strength_tablet=\u00bb1px\u00bb header_3_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb header_3_text_shadow_vertical_length_tablet=\u00bb0px\u00bb header_3_text_shadow_blur_strength_tablet=\u00bb1px\u00bb header_4_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb header_4_text_shadow_vertical_length_tablet=\u00bb0px\u00bb header_4_text_shadow_blur_strength_tablet=\u00bb1px\u00bb header_5_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb header_5_text_shadow_vertical_length_tablet=\u00bb0px\u00bb header_5_text_shadow_blur_strength_tablet=\u00bb1px\u00bb header_6_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb header_6_text_shadow_vertical_length_tablet=\u00bb0px\u00bb header_6_text_shadow_blur_strength_tablet=\u00bb1px\u00bb box_shadow_horizontal_tablet=\u00bb0px\u00bb box_shadow_vertical_tablet=\u00bb0px\u00bb box_shadow_blur_tablet=\u00bb40px\u00bb box_shadow_spread_tablet=\u00bb0px\u00bb global_colors_info=\u00bb{}\u00bb sticky_enabled=\u00bb0&#8243;]<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Trusted_by_Legal_Professionals_Everywhere\"><\/span>Trusted by Legal Professionals Everywhere<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=\u00bbon\u00bb gutter_width=\u00bb1&#8243; custom_padding_last_edited=\u00bbon|phone\u00bb module_class=\u00bbquad-grid\u00bb _builder_version=\u00bb4.27.6&#8243; _module_preset=\u00bbdefault\u00bb custom_padding_tablet=\u00bb\u00bb custom_padding_phone=\u00bb0px||0px||true|false\u00bb custom_css_main_element=\u00bbpadding: 0 !important;\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.27.6&#8243; _module_preset=\u00bbdefault\u00bb text_font=\u00bbOpen Sans|600|||||||\u00bb text_text_color=\u00bb#333333&#8243; text_font_size=\u00bb18px\u00bb header_4_font=\u00bbInter|600|||||||\u00bb header_4_text_align=\u00bbcenter\u00bb header_4_text_color=\u00bb#000000&#8243; header_4_font_size=\u00bb24px\u00bb background_color=\u00bbRGBA(255,255,255,0)\u00bb custom_padding=\u00bb1em|0.25em|1em|0.25em|true|true\u00bb custom_padding_tablet=\u00bb1em|0em|1em|0em|true|true\u00bb custom_padding_phone=\u00bb0em|0em|0em|0em|false|true\u00bb custom_padding_last_edited=\u00bbon|desktop\u00bb hover_enabled=\u00bb0&#8243; locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb sticky_enabled=\u00bb0&#8243;]<\/p>\n<p style=\"font-weight: 400;\">It works perfectly. Easy to set up. Very helpful to get us all set up. We have had to call twice for tweaks, and they answered on the spot. Issue fixed immediately.\u00bb<\/p>\n<p style=\"font-weight: 600;\">Mitchell <span style=\"font-weight: 300;\">Law Practice <\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00bb4.27.6&#8243; _module_preset=\u00bbdefault\u00bb text_font=\u00bbOpen Sans|600|||||||\u00bb text_text_color=\u00bb#333333&#8243; text_font_size=\u00bb18px\u00bb header_4_font=\u00bbInter|600|||||||\u00bb header_4_text_align=\u00bbcenter\u00bb header_4_text_color=\u00bb#000000&#8243; header_4_font_size=\u00bb24px\u00bb background_color=\u00bbRGBA(255,255,255,0)\u00bb custom_padding=\u00bb1em|0.25em|1em|0.25em|true|true\u00bb custom_padding_tablet=\u00bb1em|0em|1em|0em|true|true\u00bb custom_padding_phone=\u00bb0em|0em|0em|0em|false|true\u00bb custom_padding_last_edited=\u00bbon|desktop\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p style=\"font-weight: 400;\">\u00abThe go-to solution for syncing important info within my organization\u00bb<\/p>\n<p style=\"font-weight: 600;\">James <span style=\"font-weight: 300;\">Legal Service Professional)<\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00bb4.27.6&#8243; _module_preset=\u00bbdefault\u00bb text_font=\u00bbOpen Sans|600|||||||\u00bb text_text_color=\u00bb#333333&#8243; text_font_size=\u00bb18px\u00bb header_4_font=\u00bbInter|600|||||||\u00bb header_4_text_align=\u00bbcenter\u00bb header_4_text_color=\u00bb#000000&#8243; header_4_font_size=\u00bb24px\u00bb background_color=\u00bbRGBA(255,255,255,0)\u00bb custom_padding=\u00bb1em|0.25em|1em|0.25em|true|true\u00bb custom_padding_tablet=\u00bb1em|0em|1em|0em|true|true\u00bb custom_padding_phone=\u00bb0em|0em|0em|0em|false|true\u00bb custom_padding_last_edited=\u00bbon|desktop\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p style=\"font-weight: 400;\">\u00abThe first step towards great lawyer and client communication is the establishment of clear and effective communications channels\u00bb<\/p>\n<p style=\"font-weight: 600;\">American Bar Association Reference<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; 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_module_preset=\u00bbdefault\u00bb max_width=\u00bb1120px\u00bb overflow-x=\u00bbvisible\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.27.5&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_text admin_label=\u00bbheader text h2&#8243; _builder_version=\u00bb4.27.6&#8243; header_font=\u00bbInter|700|||||||\u00bb header_text_align=\u00bbleft\u00bb header_text_color=\u00bb#000000&#8243; header_letter_spacing=\u00bb0.5px\u00bb header_line_height=\u00bb1.4em\u00bb header_2_font=\u00bbInter|600|||||||\u00bb header_2_text_color=\u00bb#333333&#8243; header_2_font_size=\u00bb32px\u00bb header_6_font=\u00bbOutfit|500|||||||\u00bb header_6_font_size=\u00bb18px\u00bb header_6_letter_spacing=\u00bb1px\u00bb max_width=\u00bb560px\u00bb custom_margin=\u00bb||1%||false|false\u00bb custom_margin_tablet=\u00bb||1%||false|false\u00bb custom_margin_phone=\u00bb||0%||false|false\u00bb custom_margin_last_edited=\u00bbon|desktop\u00bb header_6_font_size_tablet=\u00bb17px\u00bb header_6_font_size_phone=\u00bb16px\u00bb header_6_font_size_last_edited=\u00bbon|phone\u00bb z_index_tablet=\u00bb500&#8243; text_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb text_text_shadow_vertical_length_tablet=\u00bb0px\u00bb text_text_shadow_blur_strength_tablet=\u00bb1px\u00bb link_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb link_text_shadow_vertical_length_tablet=\u00bb0px\u00bb link_text_shadow_blur_strength_tablet=\u00bb1px\u00bb ul_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb ul_text_shadow_vertical_length_tablet=\u00bb0px\u00bb ul_text_shadow_blur_strength_tablet=\u00bb1px\u00bb ol_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb ol_text_shadow_vertical_length_tablet=\u00bb0px\u00bb ol_text_shadow_blur_strength_tablet=\u00bb1px\u00bb quote_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb quote_text_shadow_vertical_length_tablet=\u00bb0px\u00bb quote_text_shadow_blur_strength_tablet=\u00bb1px\u00bb header_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb header_text_shadow_vertical_length_tablet=\u00bb0px\u00bb header_text_shadow_blur_strength_tablet=\u00bb1px\u00bb header_2_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb header_2_text_shadow_vertical_length_tablet=\u00bb0px\u00bb header_2_text_shadow_blur_strength_tablet=\u00bb1px\u00bb header_3_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb header_3_text_shadow_vertical_length_tablet=\u00bb0px\u00bb header_3_text_shadow_blur_strength_tablet=\u00bb1px\u00bb header_4_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb header_4_text_shadow_vertical_length_tablet=\u00bb0px\u00bb header_4_text_shadow_blur_strength_tablet=\u00bb1px\u00bb header_5_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb header_5_text_shadow_vertical_length_tablet=\u00bb0px\u00bb header_5_text_shadow_blur_strength_tablet=\u00bb1px\u00bb header_6_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb header_6_text_shadow_vertical_length_tablet=\u00bb0px\u00bb header_6_text_shadow_blur_strength_tablet=\u00bb1px\u00bb box_shadow_horizontal_tablet=\u00bb0px\u00bb box_shadow_vertical_tablet=\u00bb0px\u00bb box_shadow_blur_tablet=\u00bb40px\u00bb box_shadow_spread_tablet=\u00bb0px\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb]<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Frequently_Asked_Questions\"><\/span>Frequently Asked Questions<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>[\/et_pb_text][et_pb_accordion icon_color=\u00bb#1b75bb\u00bb module_class=\u00bbfaq my_accordion wppb-add-accordion-icon custom-clean-accordion\u00bb _builder_version=\u00bb4.27.6&#8243; _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb0px|0px|0px|0px|true|true\u00bb hover_enabled=\u00bb0&#8243; border_width_all=\u00bb0px\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb sticky_enabled=\u00bb0&#8243;][et_pb_accordion_item title=\u00bbHow do I sync InterAction contacts to Microsoft 365?\u00bb open=\u00bbon\u00bb open_toggle_text_color=\u00bb#1b75bb\u00bb _builder_version=\u00bb4.27.6&#8243; _module_preset=\u00bbdefault\u00bb body_font=\u00bbOpen Sans||||||||\u00bb body_text_color=\u00bb#333333&#8243; body_font_size=\u00bb18px\u00bb body_line_height=\u00bb1.4em\u00bb background_color=\u00bb#FFFFFF\u00bb background_enable_color=\u00bbon\u00bb custom_padding=\u00bb|0px||0px|true|true\u00bb hover_enabled=\u00bb0&#8243; global_colors_info=\u00bb{}\u00bb toggle_text_color=\u00bb#1b75bb\u00bb toggle_level=\u00bbh5&#8243; toggle_font=\u00bbInter|600|||||||\u00bb toggle_font_size=\u00bb24px\u00bb theme_builder_area=\u00bbpost_content\u00bb sticky_enabled=\u00bb0&#8243;]<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\" data-sourcepos=\"98:1-99:162;3275-3493\">CiraSync connects InterAction to Microsoft 365 through CiraHub, which authenticates both platforms, maps contact fields, and keeps records in sync automatically.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bbDoes InterAction sync two-way with Outlook contacts?\u00bb open_toggle_text_color=\u00bb#1b75bb\u00bb _builder_version=\u00bb4.27.6&#8243; _module_preset=\u00bbdefault\u00bb body_font=\u00bbOpen Sans||||||||\u00bb body_text_color=\u00bb#333333&#8243; body_font_size=\u00bb18px\u00bb body_line_height=\u00bb1.4em\u00bb background_color=\u00bb#FFFFFF\u00bb background_enable_color=\u00bbon\u00bb custom_padding=\u00bb|0px||0px|true|true\u00bb hover_enabled=\u00bb0&#8243; global_colors_info=\u00bb{}\u00bb toggle_text_color=\u00bb#1b75bb\u00bb toggle_level=\u00bbh5&#8243; toggle_font=\u00bbInter|600|||||||\u00bb toggle_font_size=\u00bb24px\u00bb theme_builder_area=\u00bbpost_content\u00bb open=\u00bboff\u00bb sticky_enabled=\u00bb0&#8243;]<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\" data-sourcepos=\"101:1-102:144;3495-3695\">Yes. When using CiraHub, CiraSync supports two-way sync between InterAction and Microsoft 365, so updates in either system reflect across both.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bbCan I sync InterAction contacts to attorney smartphones?\u00bb open_toggle_text_color=\u00bb#1b75bb\u00bb _builder_version=\u00bb4.27.6&#8243; _module_preset=\u00bbdefault\u00bb body_font=\u00bbOpen Sans||||||||\u00bb body_text_color=\u00bb#333333&#8243; body_font_size=\u00bb18px\u00bb body_line_height=\u00bb1.4em\u00bb background_color=\u00bb#FFFFFF\u00bb background_enable_color=\u00bbon\u00bb custom_padding=\u00bb|0px||0px|true|true\u00bb hover_enabled=\u00bb0&#8243; global_colors_info=\u00bb{}\u00bb toggle_text_color=\u00bb#1b75bb\u00bb toggle_level=\u00bbh5&#8243; toggle_font=\u00bbInter|600|||||||\u00bb toggle_font_size=\u00bb24px\u00bb theme_builder_area=\u00bbpost_content\u00bb open=\u00bboff\u00bb sticky_enabled=\u00bb0&#8243;]<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\" data-sourcepos=\"104:1-105:168;3697-3925\">Yes. CiraSync automatically pushes synced contacts from Microsoft 365 to attorney smartphones on iOS and Android without requiring attorneys to install a separate app.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bbHow is CiraSync different from InterAction&#8217;s native sync?\u00bb open_toggle_text_color=\u00bb#1b75bb\u00bb _builder_version=\u00bb4.27.6&#8243; _module_preset=\u00bbdefault\u00bb body_font=\u00bbOpen Sans||||||||\u00bb body_text_color=\u00bb#333333&#8243; body_font_size=\u00bb18px\u00bb body_line_height=\u00bb1.4em\u00bb background_color=\u00bb#FFFFFF\u00bb background_enable_color=\u00bbon\u00bb custom_padding=\u00bb|0px||0px|true|true\u00bb hover_enabled=\u00bb0&#8243; global_colors_info=\u00bb{}\u00bb toggle_text_color=\u00bb#1b75bb\u00bb toggle_level=\u00bbh5&#8243; toggle_font=\u00bbInter|600|||||||\u00bb toggle_font_size=\u00bb24px\u00bb theme_builder_area=\u00bbpost_content\u00bb open=\u00bboff\u00bb sticky_enabled=\u00bb0&#8243;]<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\" data-sourcepos=\"107:1-108:254;3927-4242\">InterAction&#8217;s native sync is limited in scope and requires manual administration. CiraSync automates the process, extends delivery to mobile devices, and supports field-level filtering and multi-directional sync across Microsoft 365 and other endpoints.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bbCan I filter which InterAction contacts sync to which attorneys?\u00bb open_toggle_text_color=\u00bb#1b75bb\u00bb _builder_version=\u00bb4.27.6&#8243; _module_preset=\u00bbdefault\u00bb body_font=\u00bbOpen Sans||||||||\u00bb body_text_color=\u00bb#333333&#8243; body_font_size=\u00bb18px\u00bb body_line_height=\u00bb1.4em\u00bb background_color=\u00bb#FFFFFF\u00bb background_enable_color=\u00bbon\u00bb custom_padding=\u00bb|0px||0px|true|true\u00bb hover_enabled=\u00bb0&#8243; global_colors_info=\u00bb{}\u00bb toggle_text_color=\u00bb#1b75bb\u00bb toggle_level=\u00bbh5&#8243; toggle_font=\u00bbInter|600|||||||\u00bb toggle_font_size=\u00bb24px\u00bb theme_builder_area=\u00bbpost_content\u00bb open=\u00bboff\u00bb sticky_enabled=\u00bb0&#8243;]<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\" data-sourcepos=\"110:1-111:156;4244-4468\">Yes. CiraSync supports contact filtering by category, tag, and user group, so specific attorneys or teams receive only the contacts relevant to their work.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bbIs CiraSync secure for law firm client data?\u00bb open_toggle_text_color=\u00bb#1b75bb\u00bb _builder_version=\u00bb4.27.6&#8243; _module_preset=\u00bbdefault\u00bb body_font=\u00bbOpen Sans||||||||\u00bb body_text_color=\u00bb#333333&#8243; body_font_size=\u00bb18px\u00bb body_line_height=\u00bb1.4em\u00bb background_color=\u00bb#FFFFFF\u00bb background_enable_color=\u00bbon\u00bb custom_padding=\u00bb|0px||0px|true|true\u00bb hover_enabled=\u00bb0&#8243; global_colors_info=\u00bb{}\u00bb toggle_text_color=\u00bb#1b75bb\u00bb toggle_level=\u00bbh5&#8243; toggle_font=\u00bbInter|600|||||||\u00bb toggle_font_size=\u00bb24px\u00bb theme_builder_area=\u00bbpost_content\u00bb open=\u00bboff\u00bb sticky_enabled=\u00bb0&#8243;]<\/p>\n<p>Yes. CiraSync is SOC 2 compliant and GDPR-ready. 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When a contact updates in InterAction, it reflects across Microsoft 365 and on attorney devices \u2014 maintaining firm-wide relationship intelligence with CiraSync. Two-Way: CiraSync Hub One-Way: CiraSync Cloud, CiraSync On-Prem What This Integration Does Two-way sync of InterAction contacts with Microsoft 365 GAL, User [&hellip;]<\/p>\n","protected":false},"author":50,"featured_media":9787,"parent":71281,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_nextfly_llmd_date_locked":false,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-65493","page","type-page","status-publish","has-post-thumbnail","hentry","rawdate-2026-02-01"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.1 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Sync InterAction Contacts to Microsoft 365 &amp; Attorney Smartphones - CiraSync &#8212; CiraSync<\/title>\n<meta name=\"description\" content=\"Explore CiraSync integration with InterAction for seamless syncing of contacts between platforms and real-time updates.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cirasync.com\/es\/integrations\/interaction\/\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CiraSync InterAction Integration\" \/>\n<meta property=\"og:description\" content=\"Explore CiraSync integration with InterAction for seamless syncing of contacts between platforms and real-time updates.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/cirasync.com\/es\/integrations\/interaction\/\" \/>\n<meta property=\"og:site_name\" content=\"CiraSync\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/CiraSync\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-16T19:43:33+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cirasync.com\/wp-content\/uploads\/2026\/06\/InterAction-Integration.png\" \/>\n\t<meta property=\"og:image:width\" content=\"624\" \/>\n\t<meta property=\"og:image:height\" content=\"351\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@CiraSync\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/cirasync.com\\\/es\\\/integrations\\\/interaction\\\/\",\"url\":\"https:\\\/\\\/cirasync.com\\\/es\\\/integrations\\\/interaction\\\/\",\"name\":\"Sync InterAction Contacts to Microsoft 365 & Attorney Smartphones - CiraSync &#8212; 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