{"id":37205,"date":"2021-03-30T12:59:43","date_gmt":"2021-03-30T19:59:43","guid":{"rendered":"https:\/\/ciraapps.com\/?p=37205"},"modified":"2026-03-18T07:35:49","modified_gmt":"2026-03-18T14:35:49","slug":"limpiar-contactos-calendarios-cirasync","status":"publish","type":"post","link":"https:\/\/cirasync.com\/es\/soporte\/limpiar-contactos-calendarios-cirasync\/","title":{"rendered":"Limpiar los contactos y calendarios de los usuarios seleccionados en CiraSync"},"content":{"rendered":"

Cuando uno de sus empleados deja su empresa, es posible que usted ya haya eliminado su licencia de CiraSync.<\/a> Sin embargo, siguen teniendo acceso a los contactos y eventos del calendario enviados por CiraSync a sus tel\u00e9fonos inteligentes. Esta gu\u00eda muestra las dos formas de limpiar los contactos y los elementos del calendario de antiguos usuarios.<\/p>\n

\n\t\t\t\t\t
ADVERTENCIA:<\/strong> Los elementos de contacto y calendario se eliminar\u00e1n tanto del buz\u00f3n del usuario como de sus dispositivos m\u00f3viles. Por favor, util\u00edcelo con precauci\u00f3n.<\/div><\/div>\n

<\/span>Instrucciones<\/span><\/h2>\n

<\/span>Limpiar los contactos y los elementos del calendario desde el panel de control<\/span><\/h3>\n
    \n
  1. Inicia sesi\u00f3n en el panel de control de CiraSync.<\/li>\n
  2. Despl\u00e1cese hasta el panel Buzones.<\/strong><\/li>\n
  3. Busque el usuario al que desea realizar la limpieza.<\/li>\n
  4. Haga clic con el bot\u00f3n derecho del rat\u00f3n en el usuario bajo la columna NOMBRE<\/strong> de los Buzones<\/strong><\/li>\n
  5. Haga clic en Limpiar los contactos<\/strong> o Limpiar el calendario.<\/strong> CiraSync s\u00f3lo tardar\u00e1 unos segundos en eliminar estos elementos de los contactos y del calendario de los buzones de correo de los usuarios. (Vea la imagen a continuaci\u00f3n) \"Ejecutar<\/li>\n<\/ol>\n

    <\/span>Limpiar las carpetas de contactos con una purga de carpetas<\/span><\/h3>\n
    \n\t\t\t\t\t
    NOTA:<\/strong> Realizar una purga de carpetas es otra forma de limpiar los contactos de los usuarios de CiraSync. Una purga de carpetas puede tener como objetivo desde un \u00fanico usuario hasta todo el tenant.<\/div><\/div>\n
      \n
    1. Inicie sesi\u00f3n en el panel de control de CiraSync.<\/li>\n
    2. Haga clic en el nombre de usuario situado en la esquina superior derecha del panel de control.<\/li>\n
    3. Haga clic en CONFIGURACI\u00d3N<\/strong>. (Vea la imagen a continuaci\u00f3n). \"Ve<\/li>\n
    4. Haga clic en Purga de carpetas.<\/strong><\/li>\n
    5. Haga clic en EDITAR<\/strong> junto a Seleccionar usuarios.<\/strong> (Vea la siguiente figura) \"Abra Aparecer\u00e1 una nueva ventana con una lista de todos los usuarios y las colecciones de contactos. (Vea la imagen a continuaci\u00f3n) \"Seleccione<\/li>\n
    6. Seleccione el usuario o la colecci\u00f3n de contactos de la que desea eliminar los datos.<\/li>\n
    7. Haga clic en Ok<\/strong>. La ventana se cerrar\u00e1.<\/li>\n
    8. Introduzca el nombre exacto de la subcarpeta que desea eliminar en Subcarpeta a eliminar.<\/strong>
      \n\t\t\t\t\t
      NOTA:<\/strong> Este nombre distingue entre may\u00fasculas y min\u00fasculas.<\/div><\/div><\/li>\n
    9. Marque la casilla junto a Eliminar la subcarpeta despu\u00e9s de la purga.<\/strong>
      \n\t\t\t\t\t
      NOTA:<\/strong> No puede eliminar la carpeta predeterminada de los contactos de un buz\u00f3n. Si la carpeta predeterminada de los contactos era el destino<\/span> de sus tareas de sincronizaci\u00f3n, no marque la casilla Eliminar subcarpeta despu\u00e9s de la purga al realizar la Purga<\/strong> de carpetas.<\/div><\/div><\/li>\n
    10. Los usuarios pueden a\u00f1adir los contactos privados en la subcarpeta, y CiraSync puede dejar estos contactos privados en la subcarpeta si Ignorar contactos creados por usuarios<\/strong> est\u00e1 activado.<\/li>\n
    11. Haga clic en EJECUTAR PURGA DE CARPETAS<\/strong> (Vea la imagen a continuaci\u00f3n).\"Purga<\/li>\n<\/ol>\n

      Con las recientes actualizaciones de iOS, puede que te hayas dado cuenta de que los contactos gestionados por CiraSync pueden haberse fusionado<\/a>, enlazado o corrompido en el smartphone. Lea nuestro art\u00edculo de soporte sobre C\u00f3mo resolver contactos enlazados, fusionados y da\u00f1ados de iOS<\/a> para saber c\u00f3mo resolver este problema.<\/p>\n","protected":false},"excerpt":{"rendered":"

      Cuando uno de sus empleados deja su empresa, es posible que usted ya haya eliminado su licencia de CiraSync. Sin embargo, siguen teniendo acceso a los contactos y eventos del calendario enviados por CiraSync a sus tel\u00e9fonos inteligentes. Esta gu\u00eda muestra las dos formas de limpiar los contactos y los elementos del calendario de antiguos […]<\/p>\n","protected":false},"author":12,"featured_media":9787,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_nextfly_llmd_date_locked":false,"footnotes":""},"categories":[10369,10372],"tags":[],"ppma_author":[13546],"class_list":["post-37205","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-soporte","category-gestion-de-ti"],"yoast_head":"\nLimpiar contactos y elementos del calendario | CiraSync<\/title>\n<meta name=\"description\" content=\"Sincronice calendarios compartidos de Office 365 en todos los smartphones. 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