{"id":40614,"date":"2022-04-26T10:05:56","date_gmt":"2022-04-26T18:05:56","guid":{"rendered":"https:\/\/cirahub.com\/?p=40614"},"modified":"2022-04-26T10:05:56","modified_gmt":"2022-04-26T18:05:56","slug":"how-to-two-way-crm-contact-sync-activecampaign-and-salesforce","status":"publish","type":"post","link":"https:\/\/cirasync.com\/es\/contact-sync\/how-to-two-way-crm-contact-sync-activecampaign-and-salesforce\/","title":{"rendered":"How to Two-Way Sync Contacts Between Salesforce and ActiveCampaign"},"content":{"rendered":"<p>Are you looking for a way to two-way sync contacts between Salesforce and ActiveCampaign? If so, you\u2019ve come to the right place. In this guide, we will go over how to two-way sync your contacts between these two CRMs. By syncing your contacts, you can ensure that your data is up-to-date in both systems. This means that when changes are made in one Salesforce, they will automatically be reflected in ActiveCampaign. Additionally, any new contact information added to either CRM will automatically appear on the other side as well.<\/p>\n<h2 aria-level=\"2\"><span class=\"ez-toc-section\" id=\"Two-Way_Sync_Contacts_Between_Salesforce_and_ActiveCampaign\"><\/span>Two-Way Sync Contacts Between Salesforce and ActiveCampaign<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"Create_a_Spoke_for_ActiveCampaign\"><\/span>Create\u00a0 a Spoke for ActiveCampaign<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><iframe loading=\"lazy\" title=\"ActiveCampaign V1\" src=\"https:\/\/player.vimeo.com\/video\/852445589?dnt=1&amp;app_id=122963\" width=\"1080\" height=\"608\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\"><\/iframe><\/p>\n<p>Did you know syncs from ActiveCampaign to Salesforce run slightly differently than syncs from\u00a0 Salesforce to ActiveCampaign? Strange, isn&#8217;t it? But, there is a tool called CiraHub that overcomes this issue. With CiraHub, you are in complete control. You define what, when, and where to sync.<\/p>\n<p>Imagine this, you can even add a third tool like HubSpot, and it will <a href=\"https:\/\/cirasync.com\/solutions\/multi-way-sync\/\">multi-way sync CRM contacts<\/a> in a professional way. To avoid missing important contacts or having incorrectly synced contacts, we will use CiraHub to sync ActiveCampaign and Salesforce.<\/p>\n<p><span data-contrast=\"auto\">1. Log in to CiraHub. On the <\/span><b><span data-contrast=\"auto\">Hub &amp; Spoke Setup<\/span><\/b><span data-contrast=\"auto\"> page, select the <\/span><b><span data-contrast=\"auto\">Contacts <\/span><\/b><span data-contrast=\"auto\">object. (See figure below.) Note that CiraHub can sync both contacts and calendars. <\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-40642\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2022\/04\/Screenshot-2022-03-22-at-7.23.19-PM-1024x707.png\" alt=\"Hub and Spoke Setup\" width=\"1024\" height=\"707\" srcset=\"https:\/\/cirasync.com\/wp-content\/uploads\/2022\/04\/Screenshot-2022-03-22-at-7.23.19-PM-980x677.png 980w, https:\/\/cirasync.com\/wp-content\/uploads\/2022\/04\/Screenshot-2022-03-22-at-7.23.19-PM-480x331.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/p>\n<p><span data-contrast=\"auto\">2. Next, select the source type of your <\/span><b><span data-contrast=\"auto\">Contact <\/span><\/b><span data-contrast=\"auto\">spoke.<\/span> <span data-contrast=\"auto\">In this case, we have selected the <\/span><b><span data-contrast=\"auto\">CRM <\/span><\/b><span data-contrast=\"auto\">function, then <\/span><a href=\"http:\/\/activecampaign.com\" target=\"_blank\" rel=\"noopener\"><b><span data-contrast=\"auto\">ActiveCampaign<\/span><\/b><\/a><span data-contrast=\"auto\">, and<\/span> <span data-contrast=\"auto\">click <\/span><b><span data-contrast=\"auto\">NEXT.<\/span><\/b><span data-contrast=\"auto\"> (See figure below.)\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-40646\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-20-at-3.33.50-PM-1024x709.png\" alt=\"Choosinf ActiveCampaign as the Source of your Contact Spoke\" width=\"1024\" height=\"709\" \/><\/p>\n<p><span data-contrast=\"auto\">3. <span class=\"TextRun SCXW165930251 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW165930251 BCX0\">Enter your <\/span><span class=\"NormalTextRun SCXW165930251 BCX0\"><a href=\"\/?p=39120\">ActiveCampaign Access URL and Key<\/a>.<\/span><\/span><\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-40670\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-20-at-3.39.46-PM-1-1024x711.png\" alt=\"Entering your ActiveCampaign Access URL\" width=\"1024\" height=\"711\" srcset=\"https:\/\/cirasync.com\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-20-at-3.39.46-PM-1-980x680.png 980w, https:\/\/cirasync.com\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-20-at-3.39.46-PM-1-480x333.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/p>\n<p><span data-contrast=\"auto\">4. Create a name for your first Spoke and click <\/span><b><span data-contrast=\"auto\">NEXT<\/span><\/b><span data-contrast=\"auto\">. (See figure below.)<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\"> This process will let you <a href=\"https:\/\/cirasync.com\/integrations\/activecampaign\/\">multi-way sync ActiveCampaign contacts<\/a>.<\/span><\/p>\n<p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:2,&quot;335551620&quot;:2,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\"> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-40674\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-20-at-6.57.46-PM-1024x706.png\" alt=\"Naming your First Spoke\" width=\"1024\" height=\"706\" srcset=\"https:\/\/cirasync.com\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-20-at-6.57.46-PM-980x676.png 980w, https:\/\/cirasync.com\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-20-at-6.57.46-PM-480x331.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/span><\/p>\n<p><span data-contrast=\"auto\">5. Enter a name for your Hub and click <\/span><b><span data-contrast=\"auto\">CREATE.<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:2,&quot;335551620&quot;:2,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\"> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-40678\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-20-at-3.43.37-PM-1024x706.png\" alt=\"Naming your Hub\" width=\"1024\" height=\"706\" \/><\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Create_a_Spoke_for_Salesforce\"><\/span>Create a Spoke for Salesforce<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><iframe loading=\"lazy\" title=\"Salesforce V1\" src=\"https:\/\/player.vimeo.com\/video\/852447064?dnt=1&amp;app_id=122963\" width=\"1080\" height=\"608\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\"><\/iframe><\/p>\n<p><span data-contrast=\"auto\">6. On the CiraHub dashboard, click the <\/span><b><span data-contrast=\"auto\">+SPOKE <\/span><\/b><span data-contrast=\"auto\">button to add a new spoke. It will take you to the <\/span><b><span data-contrast=\"auto\">Hub &amp; Spoke <\/span><\/b><span data-contrast=\"auto\">setup page. Select <\/span><b><span data-contrast=\"auto\">CRM<\/span><\/b><span data-contrast=\"auto\">,<\/span> <span data-contrast=\"auto\">then <\/span><a href=\"http:\/\/salesforce.com\" target=\"_blank\" rel=\"noopener\"><b><span data-contrast=\"auto\">Salesforce<\/span><\/b><\/a><span data-contrast=\"auto\">, and click <\/span><b><span data-contrast=\"auto\">NEXT.\u00a0<\/span><\/b><\/p>\n<p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:2,&quot;335551620&quot;:2,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\"> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-40682\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-20-at-6.58.47-PM-1024x701.png\" alt=\"Choosing Your Calendar Spoke Source\" width=\"1024\" height=\"701\" srcset=\"https:\/\/cirasync.com\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-20-at-6.58.47-PM-980x671.png 980w, https:\/\/cirasync.com\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-20-at-6.58.47-PM-480x329.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/span><\/p>\n<p><span data-contrast=\"auto\">7. Sign in using your Salesforce credentials. Alternatively, you can select an existing Salesforce profile and click <\/span><b><span data-contrast=\"auto\">NEXT.<\/span><\/b><span data-contrast=\"auto\"> (See figure below.)<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:2,&quot;335551620&quot;:2,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-40686\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-20-at-2.33.06-PM-1024x705.png\" alt=\"Signing in With Salesforce Credentials\" width=\"1024\" height=\"705\" \/><\/span><\/p>\n<p><span data-contrast=\"auto\">8. Next, choose a name for your <\/span><b><span data-contrast=\"auto\">Salesforce Spoke <\/span><\/b><span data-contrast=\"auto\">and click <\/span>CREATE to <a href=\"https:\/\/cirasync.com\/integrations\/salesforce\/\">two-way sync Salesforce contacts<\/a><b><span data-contrast=\"auto\">.<\/span><\/b><\/p>\n<p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:2,&quot;335551620&quot;:2,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-40690\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-20-at-9.02.55-PM-1024x377.png\" alt=\"CiraHub Dashboard\" width=\"1024\" height=\"377\" srcset=\"https:\/\/cirasync.com\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-20-at-9.02.55-PM-980x361.png 980w, https:\/\/cirasync.com\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-20-at-9.02.55-PM-480x177.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/span><\/p>\n<p><span data-contrast=\"auto\">10. Next, click on each Spoke, go to <\/span><b><span data-contrast=\"auto\">Sync Options <\/span><\/b><span data-contrast=\"auto\">and click <\/span><b><span data-contrast=\"auto\">Allow Hub to create and sync items in this spoke <\/span><\/b><span data-contrast=\"auto\">and click <\/span><b><span data-contrast=\"auto\">SAVE<\/span><\/b><span data-contrast=\"auto\"> (See figure below.)<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-40706\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-20-at-8.31.54-PM-2-1024x773.png\" alt=\"Modifying ActiveCampaign Sync Options\" width=\"1024\" height=\"773\" \/><\/p>\n<p><span data-contrast=\"auto\">11. <\/span><span data-contrast=\"auto\">On the CiraHub Dashboard, click on the Hub and then click <b data-stringify-type=\"bold\">Sync Now <\/b>to enable two-way contact sync between Salesforce and ActiveCampaign. You can also edit synchronization for each of your spokes using the options at the bottom of the page. (See figure below.)<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-40702\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-20-at-8.30.28-PM-1024x405.png\" alt=\"Synchronization on CiraHub Dashboard \" width=\"1024\" height=\"405\" srcset=\"https:\/\/cirasync.com\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-20-at-8.30.28-PM-980x387.png 980w, https:\/\/cirasync.com\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-20-at-8.30.28-PM-480x190.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/p>\n<p aria-level=\"2\">Et voil\u00e0! In this article, you learned the correct steps to <a href=\"https:\/\/cirasync.com\/solutions\/two-way-sync\/\">two-way sync contacts<\/a> between ActieCampaign and Salesforce. It&#8217;s pretty straightforward when you use a synching tool like CiraHub. From this point, whenever you or a team member adds or updates a contact in Salesforce, it will also show in ActiveCampaign and vice versa.<\/p>\n<p aria-level=\"2\">Gone is the time when you have to download a CSV file from one tool to upload to another CRM. Gone is the time when you had to hire someone to do this job whenever you had a bunch of contacts to transfer. In case you encounter any issues with this two-way sync, feel free to <a href=\"https:\/\/cirasync.com\/contact-us\/\">contact our Support team<\/a>. We are always ready to assist our customers and solve their problems.<\/p>\n<h2 aria-level=\"2\"><span class=\"ez-toc-section\" id=\"Learn_More_About_CiraHub\"><\/span><span data-contrast=\"none\">Learn More About CiraHub!<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span data-contrast=\"auto\">CiraHub is a <a href=\"https:\/\/cirasync.com\/hub\">two-way sync<\/a> platform for shared contacts and calendars for <\/span><span data-contrast=\"none\">Microsoft 365<\/span><span data-contrast=\"auto\">, Exchange Server, and other Microsoft Enterprise Applications users. The software is designed to make it easy for people lacking IT expertise to set up shared contact and calendar sync for their company. Users can two-way sync Salesforce contacts with CRMs like ActiveCampaign and HubSpot. They can share data between a wide variety of other applications with CiraHub. You can get started<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\"> with a <a href=\"https:\/\/dashboard.cirahub.com\/\" target=\"_blank\">CiraHub free trial<\/a> today!<\/span><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Are you looking for a way to two-way sync contacts between Salesforce and ActiveCampaign? If so, you\u2019ve come to the right place. In this guide, we will go over how to two-way sync your contacts between these two CRMs. By syncing your contacts, you can ensure that your data is up-to-date in both systems. This [&hellip;]<\/p>\n","protected":false},"author":38,"featured_media":46650,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"page-cirahub.php","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_nextfly_llmd_date_locked":false,"footnotes":"","_ppma_block_editor_authors":"","_links_to":"","_links_to_target":""},"categories":[13626,1420,1459],"tags":[13640,13631,52],"ppma_author":[13535],"class_list":["post-40614","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cirahub","category-contact-sync","category-support","tag-activecampagin","tag-contact-sync","tag-salesforce","rawdate-2022-04-26"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.0 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to Two-Way Sync Salesforce and ActiveCampaign Contacts<\/title>\n<meta name=\"description\" content=\"This article will outline how to two-way contact sync Salesforce and ActiveCampaign. 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