{"id":30877,"date":"2020-11-02T23:06:06","date_gmt":"2020-11-03T06:06:06","guid":{"rendered":"https:\/\/ciraapps.com\/?page_id=30877"},"modified":"2025-12-31T17:44:39","modified_gmt":"2026-01-01T00:44:39","slug":"support-request","status":"publish","type":"page","link":"https:\/\/cirasync.com\/fr\/support-request\/","title":{"rendered":"demande d&rsquo;assistance"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbFeatures\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; background_color=\u00a0\u00bb#f5f5f5&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.16&Prime; module_alignment=\u00a0\u00bbcenter\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; text_font=\u00a0\u00bb||||||||\u00a0\u00bb text_line_height=\u00a0\u00bb2em\u00a0\u00bb header_font=\u00a0\u00bbPoppins|600|||||||\u00a0\u00bb header_font_size=\u00a0\u00bb50px\u00a0\u00bb header_line_height=\u00a0\u00bb1.3em\u00a0\u00bb header_font_size_tablet=\u00a0\u00bb30px\u00a0\u00bb header_font_size_phone=\u00a0\u00bb24px\u00a0\u00bb header_font_size_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h1 class=\"main-title\" style=\"text-align: center;\">Soumettre une demande d&rsquo;assistance technique<\/h1>\n<p>[\/et_pb_text][et_pb_code _builder_version=\u00a0\u00bb4.16&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<style><!-- [et_pb_line_break_holder] --> #_form_72_ { }<!-- [et_pb_line_break_holder] --> #_form_72_ * { outline: 0; }<!-- [et_pb_line_break_holder] --> ._form_hide { display: none; visibility: hidden; }<!-- [et_pb_line_break_holder] --> ._form_show { display: block; visibility: visible; }<!-- [et_pb_line_break_holder] --> #_form_72_._form-top { top: 0; }<!-- [et_pb_line_break_holder] --> #_form_72_._form-bottom { bottom: 0; }<!-- [et_pb_line_break_holder] --> #_form_72_._form-left { left: 0; }<!-- [et_pb_line_break_holder] --> #_form_72_._form-right { right: 0; }<!-- [et_pb_line_break_holder] --> #_form_72_ input[type=\"text\"], #_form_72_ input[type=\"date\"], #_form_72_ textarea { padding: 6px; height: auto; border: #979797 1px solid; border-radius: 4px; color: #000 !important; font-size: 13px; -webkit-box-sizing: border-box; -moz-box-sizing: border-box; box-sizing: border-box; }<!-- [et_pb_line_break_holder] --> #_form_72_ textarea { resize: none; }<!-- [et_pb_line_break_holder] --> ._submit { -webkit-appearance: none; cursor: pointer; font-family: arial, sans-serif; font-size: 14px; text-align: center; background: #333 !important; border: 0 !important; -moz-border-radius: 4px !important; -webkit-border-radius: 4px !important; border-radius: 4px !important; color: #fff !important; padding: 10px !important; }<!-- [et_pb_line_break_holder] --> #_form_72_ ._close-icon { cursor: pointer; background-image: url('https:\/\/d226aj4ao1t61q.cloudfront.net\/esfkyjh1u_forms-close-dark.png'); background-repeat: no-repeat; background-size: 14.2px 14.2px; position: absolute; display: block; top: 11px; right: 9px; overflow: hidden; width: 16.2px; height: 16.2px; }<!-- [et_pb_line_break_holder] --> #_form_72_ ._close-icon:before { position: relative; }<!-- [et_pb_line_break_holder] --> #_form_72_ ._form-body { margin-bottom: 30px; }<!-- [et_pb_line_break_holder] --> #_form_72_ ._form-image-left { width: 150px; float: left; }<!-- [et_pb_line_break_holder] --> #_form_72_ ._form-content-right { margin-left: 164px; }<!-- [et_pb_line_break_holder] --> #_form_72_ ._form-branding { color: #fff; font-size: 10px; clear: both; text-align: left; margin-top: 30px; font-weight: 100; }<!-- [et_pb_line_break_holder] --> #_form_72_ ._form-branding ._logo { display: block; width: 130px; height: 14px; margin-top: 6px; background-image: url('https:\/\/d226aj4ao1t61q.cloudfront.net\/hh9ujqgv5_aclogo_li.png'); background-size: 130px auto; background-repeat: no-repeat; }<!-- [et_pb_line_break_holder] --> #_form_72_ ._form-label, #_form_72_ ._form_element ._form-label { font-weight: bold; margin-bottom: 5px; display: block; }<!-- [et_pb_line_break_holder] --> #_form_72_._dark ._form-branding { color: #333; }<!-- [et_pb_line_break_holder] --> #_form_72_._dark ._form-branding ._logo { background-image: url('https:\/\/d226aj4ao1t61q.cloudfront.net\/jftq2c8s_aclogo_dk.png'); }<!-- [et_pb_line_break_holder] --> #_form_72_ ._form_element { position: relative; margin-bottom: 10px; font-size: 0; max-width: 100%; }<!-- [et_pb_line_break_holder] --> #_form_72_ ._form_element * { font-size: 14px; }<!-- [et_pb_line_break_holder] --> #_form_72_ ._form_element._clear { clear: both; width: 100%; float: none; }<!-- [et_pb_line_break_holder] --> #_form_72_ ._form_element._clear:after { clear: left; }<!-- [et_pb_line_break_holder] --> #_form_72_ ._form_element input[type=\"text\"], #_form_72_ ._form_element input[type=\"date\"], #_form_72_ ._form_element select, #_form_72_ ._form_element textarea:not(.g-recaptcha-response) { display: block; width: 100%; -webkit-box-sizing: border-box; -moz-box-sizing: border-box; box-sizing: border-box; }<!-- [et_pb_line_break_holder] --> #_form_72_ ._field-wrapper { position: relative; }<!-- [et_pb_line_break_holder] --> #_form_72_ ._inline-style { float: left; }<!-- [et_pb_line_break_holder] --> #_form_72_ ._inline-style input[type=\"text\"] { width: 150px; }<!-- [et_pb_line_break_holder] --> #_form_72_ ._inline-style:not(._clear) + ._inline-style:not(._clear) { margin-left: 20px; }<!-- [et_pb_line_break_holder] --> #_form_72_ ._form_element img._form-image { max-width: 100%; }<!-- [et_pb_line_break_holder] --> #_form_72_ ._clear-element { clear: left; }<!-- [et_pb_line_break_holder] --> #_form_72_ ._full_width { width: 100%; }<!-- [et_pb_line_break_holder] --> #_form_72_ ._form_full_field { display: block; width: 100%; margin-bottom: 10px; }<!-- [et_pb_line_break_holder] --> #_form_72_ input[type=\"text\"]._has_error, #_form_72_ textarea._has_error { border: #f37c7b 1px solid; }<!-- [et_pb_line_break_holder] --> #_form_72_ input[type=\"checkbox\"]._has_error { outline: #f37c7b 1px solid; }<!-- [et_pb_line_break_holder] --> #_form_72_ ._error { display: block; position: absolute; font-size: 13px; z-index: 10000001; }<!-- [et_pb_line_break_holder] --> #_form_72_ ._error._above { padding-bottom: 4px; bottom: 39px; right: 0; }<!-- [et_pb_line_break_holder] --> #_form_72_ ._error._below { padding-top: 4px; top: 100%; right: 0; }<!-- [et_pb_line_break_holder] --> #_form_72_ ._error._above ._error-arrow { bottom: 0; right: 15px; border-left: 5px solid transparent; border-right: 5px solid transparent; border-top: 5px solid #f37c7b; }<!-- [et_pb_line_break_holder] --> #_form_72_ ._error._below ._error-arrow { top: 0; right: 15px; border-left: 5px solid transparent; border-right: 5px solid transparent; border-bottom: 5px solid #f37c7b; }<!-- [et_pb_line_break_holder] --> #_form_72_ ._error-inner { padding: 8px 12px; background-color: #f37c7b; font-size: 13px; font-family: arial, sans-serif; color: #fff; text-align: center; text-decoration: none; -webkit-border-radius: 4px; -moz-border-radius: 4px; border-radius: 4px; }<!-- [et_pb_line_break_holder] --> #_form_72_ ._error-inner._form_error { margin-bottom: 5px; text-align: left; }<!-- [et_pb_line_break_holder] --> #_form_72_ ._button-wrapper ._error-inner._form_error { position: static; }<!-- [et_pb_line_break_holder] --> #_form_72_ ._error-inner._no_arrow { margin-bottom: 10px; }<!-- [et_pb_line_break_holder] --> #_form_72_ ._error-arrow { position: absolute; width: 0; height: 0; }<!-- [et_pb_line_break_holder] --> #_form_72_ ._error-html { margin-bottom: 10px; }<!-- [et_pb_line_break_holder] --> .pika-single { z-index: 10000001 !important; }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> @media all and (min-width:320px) and (max-width:667px) {<!-- [et_pb_line_break_holder] --> ::-webkit-scrollbar { display: none; }<!-- [et_pb_line_break_holder] --> #_form_72_ { margin: 0; width: 100%; min-width: 100%; max-width: 100%; box-sizing: border-box; }<!-- [et_pb_line_break_holder] --> #_form_72_ * { -webkit-box-sizing: border-box; -moz-box-sizing: border-box; box-sizing: border-box; font-size: 1em; }<!-- [et_pb_line_break_holder] --> #_form_72_ ._form-content { margin: 0; width: 100%; }<!-- [et_pb_line_break_holder] --> #_form_72_ ._form-inner { display: block; min-width: 100%; }<!-- [et_pb_line_break_holder] --> #_form_72_ ._form-title, #_form_72_ ._inline-style { margin-top: 0; margin-right: 0; margin-left: 0; }<!-- [et_pb_line_break_holder] --> #_form_72_ ._form-title { font-size: 1.2em; }<!-- [et_pb_line_break_holder] --> #_form_72_ ._form_element { margin: 0 0 20px; padding: 0; width: 100%; }<!-- [et_pb_line_break_holder] --> #_form_72_ ._form-element, #_form_72_ ._inline-style, #_form_72_ input[type=\"text\"], #_form_72_ label, #_form_72_ p, #_form_72_ textarea:not(.g-recaptcha-response) { float: none; display: block; width: 100%; }<!-- [et_pb_line_break_holder] --> #_form_72_ ._row._checkbox-radio label { display: inline; }<!-- [et_pb_line_break_holder] --> #_form_72_ ._row, #_form_72_ p, #_form_72_ label { margin-bottom: 0.7em; width: 100%; }<!-- [et_pb_line_break_holder] --> #_form_72_ ._row input[type=\"checkbox\"], #_form_72_ ._row input[type=\"radio\"] { margin: 0 !important; vertical-align: middle !important; }<!-- [et_pb_line_break_holder] --> #_form_72_ ._row input[type=\"checkbox\"] + span label { display: inline; }<!-- [et_pb_line_break_holder] --> #_form_72_ ._row span label { margin: 0 !important; width: initial !important; vertical-align: middle !important; }<!-- [et_pb_line_break_holder] --> #_form_72_ ._form-image { max-width: 100%; height: auto !important; }<!-- [et_pb_line_break_holder] --> #_form_72_ input[type=\"text\"] { padding-left: 10px; padding-right: 10px; font-size: 16px; line-height: 1.3em; -webkit-appearance: none; }<!-- [et_pb_line_break_holder] --> #_form_72_ input[type=\"radio\"], #_form_72_ input[type=\"checkbox\"] { display: inline-block; width: 1.3em; height: 1.3em; font-size: 1em; margin: 0 0.3em 0 0; vertical-align: baseline; }<!-- [et_pb_line_break_holder] --> #_form_72_ button[type=\"submit\"] { padding: 20px; font-size: 1.5em; }<!-- [et_pb_line_break_holder] --> #_form_72_ ._inline-style { margin: 20px 0 0 !important; }<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> #_form_72_ { position: relative; text-align: left; margin: 25px auto 0; padding: 20px; -webkit-box-sizing: border-box; -moz-box-sizing: border-box; box-sizing: border-box; *zoom: 1; background: transparent !important; border: 0px solid #b0b0b0 !important; width: 500px; -moz-border-radius: 0px !important; -webkit-border-radius: 0px !important; border-radius: 0px !important; color: #000 !important; }<!-- [et_pb_line_break_holder] --> #_form_72_ ._form-title { font-size: 22px; line-height: 22px; font-weight: 600; margin-bottom: 0; }<!-- [et_pb_line_break_holder] --> #_form_72_:before, #_form_72_:after { content: \" \"; display: table; }<!-- [et_pb_line_break_holder] --> #_form_72_:after { clear: both; }<!-- [et_pb_line_break_holder] --> #_form_72_._inline-style { width: auto; display: inline-block; }<!-- [et_pb_line_break_holder] --> #_form_72_._inline-style input[type=\"text\"], #_form_72_._inline-style input[type=\"date\"] { padding: 10px 12px; }<!-- [et_pb_line_break_holder] --> #_form_72_._inline-style button._inline-style { position: relative; top: 27px; }<!-- [et_pb_line_break_holder] --> #_form_72_._inline-style p { margin: 0; }<!-- [et_pb_line_break_holder] --> #_form_72_._inline-style ._button-wrapper { position: relative; margin: 27px 12.5px 0 20px; }<!-- [et_pb_line_break_holder] --> #_form_72_ ._form-thank-you { position: relative; left: 0; right: 0; text-align: center; font-size: 18px; }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> @media all and (min-width:320px) and (max-width:667px) {<!-- [et_pb_line_break_holder] --> #_form_72_._inline-form._inline-style ._inline-style._button-wrapper { margin-top: 20px !important; margin-left: 0 !important; }<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --><\/style>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<form method=\"POST\" action=\"https:\/\/cirasync.activehosted.com\/proc.php\" id=\"_form_72_\" class=\"_form _form_72 _inline-form _dark\" novalidate=\"\"><!-- [et_pb_line_break_holder] -->    <input type=\"hidden\" name=\"u\" value=\"72\"><!-- [et_pb_line_break_holder] -->    <input type=\"hidden\" name=\"f\" value=\"72\"><!-- [et_pb_line_break_holder] -->    <input type=\"hidden\" name=\"s\"><!-- [et_pb_line_break_holder] -->    <input type=\"hidden\" name=\"c\" value=\"0\"><!-- [et_pb_line_break_holder] -->    <input type=\"hidden\" name=\"m\" value=\"0\"><!-- [et_pb_line_break_holder] -->    <input type=\"hidden\" name=\"act\" value=\"sub\"><!-- [et_pb_line_break_holder] -->    <input type=\"hidden\" name=\"v\" value=\"2\"><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"_form-content\"><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"_form_element _x04827222 _full_width \"><!-- [et_pb_line_break_holder] -->            <label class=\"_form-label\"><!-- [et_pb_line_break_holder] --> Pr\u00e9nom*<!-- [et_pb_line_break_holder] -->            <\/label><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"_field-wrapper\"><!-- [et_pb_line_break_holder] -->                <input type=\"text\" name=\"firstname\" placeholder=\"Type your first name\" required=\"\"><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] -->        <\/div>\n<p><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"_form_element _x13141639 _full_width \"><!-- [et_pb_line_break_holder] -->            <label class=\"_form-label\"><!-- [et_pb_line_break_holder] --> Nom<!-- [et_pb_line_break_holder] -->            <\/label><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"_field-wrapper\"><!-- [et_pb_line_break_holder] -->                <input type=\"text\" name=\"lastname\" placeholder=\"Type your last name\"><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] -->        <\/div>\n<p><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"_form_element _x68864450 _full_width \"><!-- [et_pb_line_break_holder] -->            <label class=\"_form-label\"><!-- [et_pb_line_break_holder] --> Email*<!-- [et_pb_line_break_holder] -->            <\/label><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"_field-wrapper\"><!-- [et_pb_line_break_holder] -->                <input type=\"text\" name=\"email\" placeholder=\"Type your email\" required=\"\"><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] -->        <\/div>\n<p><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"_form_element _x73134008 _full_width \"><!-- [et_pb_line_break_holder] -->            <label class=\"_form-label\"><!-- [et_pb_line_break_holder] --> Num\u00e9ro de t\u00e9l\u00e9phone<!-- [et_pb_line_break_holder] -->            <\/label><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"_field-wrapper\"><!-- [et_pb_line_break_holder] -->                <input type=\"text\" name=\"phone\" placeholder=\"Type your phone number\"><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] -->        <\/div>\n<p><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"_form_element _field8 _full_width \"><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"_row\"><!-- [et_pb_line_break_holder] -->                <label class=\"_form-label\"><!-- [et_pb_line_break_holder] --> Je suis consultant ou autre fournisseur de services tiers<!-- [et_pb_line_break_holder] -->                <\/label><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] -->            <input type=\"hidden\" name=\"field[8][]\" value=\"~|\"><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"_row _checkbox-radio\"><!-- [et_pb_line_break_holder] -->                <input id=\"field_8Consultant\" type=\"checkbox\" name=\"field[8][]\" value=\"Consultant\"><!-- [et_pb_line_break_holder] -->                <span><!-- [et_pb_line_break_holder] -->                    <label for=\"field_8Consultant\"><!-- [et_pb_line_break_holder] --> Consultant<!-- [et_pb_line_break_holder] -->                    <\/label><!-- [et_pb_line_break_holder] -->                <\/span><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] -->        <\/div>\n<p><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"_form_element _field96 _full_width \"><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"_row\"><!-- [et_pb_line_break_holder] -->                <label class=\"_form-label\"><!-- [et_pb_line_break_holder] --> Cochez un ou plusieurs des probl\u00e8mes suivants:<!-- [et_pb_line_break_holder] -->                <\/label><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] -->            <input type=\"hidden\" name=\"field[96][]\" value=\"~|\"><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"_row _checkbox-radio\"><!-- [et_pb_line_break_holder] -->                <input id=\"field_96User contacts are not being updated, or are getting the incorrect information\" type=\"checkbox\" name=\"field[96][]\" value=\"User contacts are not being updated, or are getting the incorrect information\"><!-- [et_pb_line_break_holder] -->                <span><!-- [et_pb_line_break_holder] -->                    <label for=\"field_96User contacts are not being updated, or are getting the incorrect information\"><!-- [et_pb_line_break_holder] --> Les contacts des utilisateurs ne sont pas mis \u00e0 jour ou re\u00e7oivent des informations incorrectes<!-- [et_pb_line_break_holder] -->                    <\/label><!-- [et_pb_line_break_holder] -->                <\/span><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"_row _checkbox-radio\"><!-- [et_pb_line_break_holder] -->                <input id=\"field_96License Management\" type=\"checkbox\" name=\"field[96][]\" value=\"License Management\"><!-- [et_pb_line_break_holder] -->                <span><!-- [et_pb_line_break_holder] -->                    <label for=\"field_96License Management\"><!-- [et_pb_line_break_holder] --> Gestion des licences<!-- [et_pb_line_break_holder] -->                    <\/label><!-- [et_pb_line_break_holder] -->                <\/span><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"_row _checkbox-radio\"><!-- [et_pb_line_break_holder] -->                <input id=\"field_96Obsolete contacts are not being removed\" type=\"checkbox\" name=\"field[96][]\" value=\"Obsolete contacts are not being removed\"><!-- [et_pb_line_break_holder] -->                <span><!-- [et_pb_line_break_holder] -->                    <label for=\"field_96Obsolete contacts are not being removed\"><!-- [et_pb_line_break_holder] --> Les contacts obsol\u00e8tes ne sont pas supprim\u00e9s<!-- [et_pb_line_break_holder] -->                    <\/label><!-- [et_pb_line_break_holder] -->                <\/span><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"_row _checkbox-radio\"><!-- [et_pb_line_break_holder] -->                <input id=\"field_96Contacts were incorrectly removed from users\" type=\"checkbox\" name=\"field[96][]\" value=\"Contacts were incorrectly removed from users\"><!-- [et_pb_line_break_holder] -->                <span><!-- [et_pb_line_break_holder] -->                    <label for=\"field_96Contacts were incorrectly removed from users\"><!-- [et_pb_line_break_holder] --> Les contacts ont \u00e9t\u00e9 supprim\u00e9s par erreur des utilisateurs<!-- [et_pb_line_break_holder] -->                    <\/label><!-- [et_pb_line_break_holder] -->                <\/span><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"_row _checkbox-radio\"><!-- [et_pb_line_break_holder] -->                <input id=\"field_96Contacts appear in Outlook, but not on the handheld device\" type=\"checkbox\" name=\"field[96][]\" value=\"Contacts appear in Outlook, but not on the handheld device\"><!-- [et_pb_line_break_holder] -->                <span><!-- [et_pb_line_break_holder] -->                    <label for=\"field_96Contacts appear in Outlook, but not on the handheld device\"><!-- [et_pb_line_break_holder] --> Les contacts apparaissent dans Outlook, mais pas sur le t\u00e9l\u00e9phone portable<!-- [et_pb_line_break_holder] -->                    <\/label><!-- [et_pb_line_break_holder] -->                <\/span><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"_row _checkbox-radio\"><!-- [et_pb_line_break_holder] -->                <input id=\"field_96Nothing is wrong, I just need information or training\" type=\"checkbox\" name=\"field[96][]\" value=\"Nothing is wrong, I just need information or training\"><!-- [et_pb_line_break_holder] -->                <span><!-- [et_pb_line_break_holder] -->                    <label for=\"field_96Nothing is wrong, I just need information or training\"><!-- [et_pb_line_break_holder] --> Il n&rsquo;y aucun probl\u00e8me. J&rsquo;ai juste besoin d&rsquo;informations ou de formation<!-- [et_pb_line_break_holder] -->                    <\/label><!-- [et_pb_line_break_holder] -->                <\/span><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"_row _checkbox-radio\"><!-- [et_pb_line_break_holder] -->                <input id=\"field_96Another issue not listed here\" type=\"checkbox\" name=\"field[96][]\" value=\"Another issue not listed here\"><!-- [et_pb_line_break_holder] -->                <span><!-- [et_pb_line_break_holder] -->                    <label for=\"field_96Another issue not listed here\"><!-- [et_pb_line_break_holder] --> Un autre probl\u00e8me non list\u00e9<!-- [et_pb_line_break_holder] -->                    <\/label><!-- [et_pb_line_break_holder] -->                <\/span><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] -->        <\/div>\n<p><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"_form_element _field89 _full_width \"><!-- [et_pb_line_break_holder] -->            <label class=\"_form-label\"><!-- [et_pb_line_break_holder] --> Tout autre probl\u00e8me:<!-- [et_pb_line_break_holder] -->            <\/label><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"_field-wrapper\"><!-- [et_pb_line_break_holder] -->                <textarea name=\"field[89]\" placeholder=\"\" style=\"height: 244px;\"><\/textarea><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] -->        <\/div>\n<p><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"_form_element _field97 _full_width \"><!-- [et_pb_line_break_holder] -->            <label class=\"_form-label\"><!-- [et_pb_line_break_holder] --> ID du Tenant<!-- [et_pb_line_break_holder] -->            <\/label><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"_field-wrapper\"><!-- [et_pb_line_break_holder] -->                <input type=\"text\" name=\"field[97]\" value=\"\" placeholder=\"\"><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] -->        <\/div>\n<p><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"_form_element _field39 _full_width \"><!-- [et_pb_line_break_holder] -->            <input type=\"hidden\" name=\"field[39][]\" value=\"~|\"><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"_row _checkbox-radio\"><!-- [et_pb_line_break_holder] -->                <input id=\"field_39I want to receive email communication from Cira Apps Ltd.\" type=\"checkbox\" name=\"field[39][]\" value=\"I want to receive email communication from Cira Apps Ltd.\" checked required=\"\"><!-- [et_pb_line_break_holder] -->                <span><!-- [et_pb_line_break_holder] -->                    <label for=\"field_39I want to receive email communication from Cira Apps Ltd.\"><!-- [et_pb_line_break_holder] --> En cochant cette case, vous autorisez Cira Apps Limited \u00e0 vous contacter en r\u00e9ponse \u00e0 ce formulaire. Nous ne partageons pas vos informations personnelles avec des tiers.<!-- [et_pb_line_break_holder] -->                    <\/label><!-- [et_pb_line_break_holder] -->                <\/span><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] -->        <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"_button-wrapper _full_width\"><!-- [et_pb_line_break_holder] -->            <button id=\"_form_72_submit\" class=\"_submit\" type=\"submit\"><!-- [et_pb_line_break_holder] --> Soumettre<!-- [et_pb_line_break_holder] -->            <\/button><!-- [et_pb_line_break_holder] -->        <\/div>\n<p><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"_clear-element\"><!-- [et_pb_line_break_holder] -->        <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"_form-thank-you\" style=\"display:none;\"><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] --><\/form>\n<p><!-- [et_pb_line_break_holder] --><script type=\"text\/javascript\"><!-- [et_pb_line_break_holder] -->window.cfields = {\"8\":\"consultant_checkbox\",\"96\":\"check_one_or_more_of_the_following_issues\",\"89\":\"any_other_issues\",\"97\":\"tenant_id\",\"39\":\"emailconsent\"};<!-- [et_pb_line_break_holder] -->window._show_thank_you = function(id, message, trackcmp_url) {<!-- [et_pb_line_break_holder] --> var form = document.getElementById('_form_' + id + '_'), thank_you = form.querySelector('._form-thank-you');<!-- [et_pb_line_break_holder] --> form.querySelector('._form-content').style.display = 'none';<!-- [et_pb_line_break_holder] --> thank_you.innerHTML = message;<!-- [et_pb_line_break_holder] --> thank_you.style.display = 'block';<!-- [et_pb_line_break_holder] --> if (typeof(trackcmp_url) != 'undefined' && trackcmp_url) {<!-- [et_pb_line_break_holder] --> \/\/ Site tracking URL to use after inline form submission.<!-- [et_pb_line_break_holder] --> _load_script(trackcmp_url);<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --> if (typeof window._form_callback !== 'undefined') window._form_callback(id);<!-- [et_pb_line_break_holder] -->};<!-- [et_pb_line_break_holder] -->window._show_error = function(id, message, html) {<!-- [et_pb_line_break_holder] --> var form = document.getElementById('_form_' + id + '_'), err = document.createElement('div'), button = form.querySelector('button'), old_error = form.querySelector('._form_error');<!-- [et_pb_line_break_holder] --> if (old_error) old_error.parentNode.removeChild(old_error);<!-- [et_pb_line_break_holder] --> err.innerHTML = message;<!-- [et_pb_line_break_holder] --> err.className = '_error-inner _form_error _no_arrow';<!-- [et_pb_line_break_holder] --> var wrapper = document.createElement('div');<!-- [et_pb_line_break_holder] --> wrapper.className = '_form-inner';<!-- [et_pb_line_break_holder] --> wrapper.appendChild(err);<!-- [et_pb_line_break_holder] --> button.parentNode.insertBefore(wrapper, button);<!-- [et_pb_line_break_holder] --> document.querySelector('[id^= _form=\"\"][id$= _submit=\"\"]').disabled = false;<!-- [et_pb_line_break_holder] --> if (html) {<!-- [et_pb_line_break_holder] --> var div = document.createElement('div');<!-- [et_pb_line_break_holder] --> div.className = '_error-html';<!-- [et_pb_line_break_holder] --> div.innerHTML = html;<!-- [et_pb_line_break_holder] --> err.appendChild(div);<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] -->};<!-- [et_pb_line_break_holder] -->window._load_script = function(url, callback) {<!-- [et_pb_line_break_holder] --> var head = document.querySelector('head'), script = document.createElement('script'), r = false;<!-- [et_pb_line_break_holder] --> script.type = 'text\/javascript';<!-- [et_pb_line_break_holder] --> script.charset = 'utf-8';<!-- [et_pb_line_break_holder] --> script.src = url;<!-- [et_pb_line_break_holder] --> if (callback) {<!-- [et_pb_line_break_holder] --> script.onload = script.onreadystatechange = function() {<!-- [et_pb_line_break_holder] --> if (!r && (!this.readyState || this.readyState == 'complete')) {<!-- [et_pb_line_break_holder] --> r = true;<!-- [et_pb_line_break_holder] --> callback();<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --> };<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --> head.appendChild(script);<!-- [et_pb_line_break_holder] -->};<!-- [et_pb_line_break_holder] -->(function() {<!-- [et_pb_line_break_holder] --> if (window.location.search.search(\"excludeform\") !== -1) return false;<!-- [et_pb_line_break_holder] --> var getCookie = function(name) {<!-- [et_pb_line_break_holder] --> var match = document.cookie.match(new RegExp('(^|; )' + name + '=([^;]+)'));<!-- [et_pb_line_break_holder] --> return match ? match[2] : null;<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --> var setCookie = function(name, value) {<!-- [et_pb_line_break_holder] --> var now = new Date();<!-- [et_pb_line_break_holder] --> var time = now.getTime();<!-- [et_pb_line_break_holder] --> var expireTime = time + 1000 * 60 * 60 * 24 * 365;<!-- [et_pb_line_break_holder] --> now.setTime(expireTime);<!-- [et_pb_line_break_holder] --> document.cookie = name + '=' + value + '; expires=' + now + ';path=\/';<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --> var addEvent = function(element, event, func) {<!-- [et_pb_line_break_holder] --> if (element.addEventListener) {<!-- [et_pb_line_break_holder] --> element.addEventListener(event, func);<!-- [et_pb_line_break_holder] --> } else {<!-- [et_pb_line_break_holder] --> var oldFunc = element['on' + event];<!-- [et_pb_line_break_holder] --> element['on' + event] = function() {<!-- [et_pb_line_break_holder] --> oldFunc.apply(this, arguments);<!-- [et_pb_line_break_holder] --> func.apply(this, arguments);<!-- [et_pb_line_break_holder] --> };<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --> var _removed = false;<!-- [et_pb_line_break_holder] --> var form_to_submit = document.getElementById('_form_72_');<!-- [et_pb_line_break_holder] --> var allInputs = form_to_submit.querySelectorAll('input, select, textarea'), tooltips = [], submitted = false;<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> var getUrlParam = function(name) {<!-- [et_pb_line_break_holder] --> var regexStr = '[\\?&]' + name + '=([^]*)';<!-- [et_pb_line_break_holder] --> var results = new RegExp(regexStr, 'i').exec(window.location.href);<!-- [et_pb_line_break_holder] --> return results != undefined ? decodeURIComponent(results[1]) : false;<!-- [et_pb_line_break_holder] --> };<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> for (var i = 0; i <allinputs.length i=\"\"> var regexStr = \"field\\\\[(\\\\d+)\\\\]\";<!-- [et_pb_line_break_holder] --> var results = new RegExp(regexStr).exec(allInputs[i].name);<!-- [et_pb_line_break_holder] --> if (results != undefined) {<!-- [et_pb_line_break_holder] --> allInputs[i].dataset.name = window.cfields[results[1]];<!-- [et_pb_line_break_holder] --> } else {<!-- [et_pb_line_break_holder] --> allInputs[i].dataset.name = allInputs[i].name;<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --> var fieldVal = getUrlParam(allInputs[i].dataset.name);<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> if (fieldVal) {<!-- [et_pb_line_break_holder] --> if (allInputs[i].type == \"radio\" || allInputs[i].type == \"checkbox\") {<!-- [et_pb_line_break_holder] --> if (allInputs[i].value == fieldVal) {<!-- [et_pb_line_break_holder] --> allInputs[i].checked = true;<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --> } else {<!-- [et_pb_line_break_holder] --> allInputs[i].value = fieldVal;<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> var remove_tooltips = function() {<!-- [et_pb_line_break_holder] --> for (var i = 0; i <tooltips.length i=\"\"> tooltips[i].tip.parentNode.removeChild(tooltips[i].tip);<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --> tooltips = [];<!-- [et_pb_line_break_holder] --> };<!-- [et_pb_line_break_holder] --> var remove_tooltip = function(elem) {<!-- [et_pb_line_break_holder] --> for (var i = 0; i <tooltips.length i=\"\"> if (tooltips[i].elem === elem) {<!-- [et_pb_line_break_holder] --> tooltips[i].tip.parentNode.removeChild(tooltips[i].tip);<!-- [et_pb_line_break_holder] --> tooltips.splice(i, 1);<!-- [et_pb_line_break_holder] --> return;<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --> };<!-- [et_pb_line_break_holder] --> var create_tooltip = function(elem, text) {<!-- [et_pb_line_break_holder] --> var tooltip = document.createElement('div'), arrow = document.createElement('div'), inner = document.createElement('div'), new_tooltip = {};<!-- [et_pb_line_break_holder] --> if (elem.type != 'radio' && elem.type != 'checkbox') {<!-- [et_pb_line_break_holder] --> tooltip.className = '_error';<!-- [et_pb_line_break_holder] --> arrow.className = '_error-arrow';<!-- [et_pb_line_break_holder] --> inner.className = '_error-inner';<!-- [et_pb_line_break_holder] --> inner.innerHTML = text;<!-- [et_pb_line_break_holder] --> tooltip.appendChild(arrow);<!-- [et_pb_line_break_holder] --> tooltip.appendChild(inner);<!-- [et_pb_line_break_holder] --> elem.parentNode.appendChild(tooltip);<!-- [et_pb_line_break_holder] --> } else {<!-- [et_pb_line_break_holder] --> tooltip.className = '_error-inner _no_arrow';<!-- [et_pb_line_break_holder] --> tooltip.innerHTML = text;<!-- [et_pb_line_break_holder] --> elem.parentNode.insertBefore(tooltip, elem);<!-- [et_pb_line_break_holder] --> new_tooltip.no_arrow = true;<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --> new_tooltip.tip = tooltip;<!-- [et_pb_line_break_holder] --> new_tooltip.elem = elem;<!-- [et_pb_line_break_holder] --> tooltips.push(new_tooltip);<!-- [et_pb_line_break_holder] --> return new_tooltip;<!-- [et_pb_line_break_holder] --> };<!-- [et_pb_line_break_holder] --> var resize_tooltip = function(tooltip) {<!-- [et_pb_line_break_holder] --> var rect = tooltip.elem.getBoundingClientRect();<!-- [et_pb_line_break_holder] --> var doc = document.documentElement, scrollPosition = rect.top - ((window.pageYOffset || doc.scrollTop) - (doc.clientTop || 0));<!-- [et_pb_line_break_holder] --> if (scrollPosition <40) {<!-- [et_pb_line_break_holder] --> tooltip.tip.className = tooltip.tip.className.replace(\/ ?(_above|_below) ?\/g, '') + ' _below';<!-- [et_pb_line_break_holder] --> } else {<!-- [et_pb_line_break_holder] --> tooltip.tip.className = tooltip.tip.className.replace(\/ ?(_above|_below) ?\/g, '') + ' _above';<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --> };<!-- [et_pb_line_break_holder] --> var resize_tooltips = function() {<!-- [et_pb_line_break_holder] --> if (_removed) return;<!-- [et_pb_line_break_holder] --> for (var i = 0; i <tooltips.length i=\"\"> if (!tooltips[i].no_arrow) resize_tooltip(tooltips[i]);<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --> };<!-- [et_pb_line_break_holder] --> var validate_field = function(elem, remove) {<!-- [et_pb_line_break_holder] --> var tooltip = null, value = elem.value, no_error = true;<!-- [et_pb_line_break_holder] --> remove ? remove_tooltip(elem) : false;<!-- [et_pb_line_break_holder] --> if (elem.type != 'checkbox') elem.className = elem.className.replace(\/ ?_has_error ?\/g, '');<!-- [et_pb_line_break_holder] --> if (elem.getAttribute('required') !== null) {<!-- [et_pb_line_break_holder] --> if (elem.type == 'radio' || (elem.type == 'checkbox' && \/any\/.test(elem.className))) {<!-- [et_pb_line_break_holder] --> var elems = form_to_submit.elements[elem .name];<!-- [et_pb_line_break_holder] --> if (!(elems instanceof NodeList || elems instanceof HTMLCollection) || elems.length <= 1) {<!-- [et_pb_line_break_holder] --> no_error = elem.checked;<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --> else {<!-- [et_pb_line_break_holder] --> no_error = false;<!-- [et_pb_line_break_holder] --> for (var i = 0; i <elems.length i=\"\"> if (elems[i].checked) no_error = true;<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --> if (!no_error) {<!-- [et_pb_line_break_holder] --> tooltip = create_tooltip(elem, \"Please select an option.\");<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --> } else if (elem.type =='checkbox') {<!-- [et_pb_line_break_holder] --> var elems = form_to_submit.elements[elem .name], found = false, err = [];<!-- [et_pb_line_break_holder] --> no_error = true;<!-- [et_pb_line_break_holder] --> for (var i = 0; i <elems.length i=\"\"> if (elems[i].getAttribute('required') === null) continue;<!-- [et_pb_line_break_holder] --> if (!found && elems[i] !== elem) return true;<!-- [et_pb_line_break_holder] --> found = true;<!-- [et_pb_line_break_holder] --> elems[i].className = elems[i].className.replace(\/ ?_has_error ?\/g, '');<!-- [et_pb_line_break_holder] --> if (!elems[i].checked) {<!-- [et_pb_line_break_holder] --> no_error = false;<!-- [et_pb_line_break_holder] --> elems[i].className = elems[i].className + ' _has_error';<!-- [et_pb_line_break_holder] --> err.push(\"Checking %s is required\".replace(\"%s\", elems[i].value));<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --> if (!no_error) {<!-- [et_pb_line_break_holder] --> tooltip = create_tooltip(elem, err.join('<!\u2013- [et_pb_br_holder] -\u2013>'));<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --> } else if (elem.tagName == 'SELECT') {<!-- [et_pb_line_break_holder] --> var selected = true;<!-- [et_pb_line_break_holder] --> if (elem.multiple) {<!-- [et_pb_line_break_holder] --> selected = false;<!-- [et_pb_line_break_holder] --> for (var i = 0; i <elem.options.length i=\"\"> if (elem.options[i].selected) {<!-- [et_pb_line_break_holder] --> selected = true;<!-- [et_pb_line_break_holder] --> break;<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --> } else {<!-- [et_pb_line_break_holder] --> for (var i = 0; i <elem.options.length i=\"\"> if (elem.options[i].selected && !elem.options[i].value) {<!-- [et_pb_line_break_holder] --> selected = false;<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --> if (!selected) {<!-- [et_pb_line_break_holder] --> elem.className = elem.className + ' _has_error';<!-- [et_pb_line_break_holder] --> no_error = false;<!-- [et_pb_line_break_holder] --> tooltip = create_tooltip(elem, \"Please select an option.\");<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --> } else if (value === undefined || value === null || value === '') {<!-- [et_pb_line_break_holder] --> elem.className = elem.className + ' _has_error';<!-- [et_pb_line_break_holder] --> no_error = false;<!-- [et_pb_line_break_holder] --> tooltip = create_tooltip(elem, \"This field is required.\");<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --> if (no_error && elem.name == 'email') {<!-- [et_pb_line_break_holder] --> if (!value.match(\/^[\\+_a-z0-9-'&=]+(\\.[\\+_a-z0-9-']+)*@ [a-z0-9-]+(\\.[a-z0-9-]+)*(\\.[a-z]{2,})$\/i)) {<!-- [et_pb_line_break_holder] --> elem.className = elem.className + ' _has_error';<!-- [et_pb_line_break_holder] --> no_error = false;<!-- [et_pb_line_break_holder] --> tooltip = create_tooltip(elem, \"Enter a valid email address.\");<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --> if (no_error && \/date_field\/.test(elem.className)) {<!-- [et_pb_line_break_holder] --> if (!value.match(\/^\\d\\d\\d\\d-\\d\\d-\\d\\d$\/)) {<!-- [et_pb_line_break_holder] --> elem.className = elem.className + ' _has_error';<!-- [et_pb_line_break_holder] --> no_error = false;<!-- [et_pb_line_break_holder] --> tooltip = create_tooltip(elem, \"Enter a valid date.\");<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --> tooltip ? resize_tooltip(tooltip) : false;<!-- [et_pb_line_break_holder] --> return no_error;<!-- [et_pb_line_break_holder] --> };<!-- [et_pb_line_break_holder] --> var needs_validate = function(el) {<!-- [et_pb_line_break_holder] --> return el.name == 'email' || el.getAttribute('required') !== null;<!-- [et_pb_line_break_holder] --> };<!-- [et_pb_line_break_holder] --> var validate_form = function(e) {<!-- [et_pb_line_break_holder] --> var err = form_to_submit.querySelector('._form_error'), no_error = true;<!-- [et_pb_line_break_holder] --> if (!submitted) {<!-- [et_pb_line_break_holder] --> submitted = true;<!-- [et_pb_line_break_holder] --> for (var i = 0, len = allInputs.length; i <len i=\"\"> var input = allInputs[i];<!-- [et_pb_line_break_holder] --> if (needs_validate(input)) {<!-- [et_pb_line_break_holder] --> if (input.type == 'text') {<!-- [et_pb_line_break_holder] --> addEvent(input, 'blur', function() {<!-- [et_pb_line_break_holder] --> this.value = this.value.trim();<!-- [et_pb_line_break_holder] --> validate_field(this, true);<!-- [et_pb_line_break_holder] --> });<!-- [et_pb_line_break_holder] --> addEvent(input, 'input', function() {<!-- [et_pb_line_break_holder] --> validate_field(this, true);<!-- [et_pb_line_break_holder] --> });<!-- [et_pb_line_break_holder] --> } else if (input.type == 'radio' || input.type == 'checkbox') {<!-- [et_pb_line_break_holder] --> (function(el) {<!-- [et_pb_line_break_holder] --> var radios = form_to_submit.elements[el .name];<!-- [et_pb_line_break_holder] --> for (var i = 0; i <radios.length i=\"\"> addEvent(radios[i], 'click', function() {<!-- [et_pb_line_break_holder] --> validate_field(el, true);<!-- [et_pb_line_break_holder] --> });<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --> })(input);<!-- [et_pb_line_break_holder] --> } else if (input.tagName == 'SELECT') {<!-- [et_pb_line_break_holder] --> addEvent(input, 'change', function() {<!-- [et_pb_line_break_holder] --> validate_field(this, true);<!-- [et_pb_line_break_holder] --> });<!-- [et_pb_line_break_holder] --> } else if (input.type == 'textarea'){<!-- [et_pb_line_break_holder] --> addEvent(input, 'input', function() {<!-- [et_pb_line_break_holder] --> validate_field(this, true);<!-- [et_pb_line_break_holder] --> });<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --> remove_tooltips();<!-- [et_pb_line_break_holder] --> for (var i = 0, len = allInputs.length; i <len i=\"\"> var elem = allInputs[i];<!-- [et_pb_line_break_holder] --> if (needs_validate(elem)) {<!-- [et_pb_line_break_holder] --> if (elem.tagName.toLowerCase() !== \"select\") {<!-- [et_pb_line_break_holder] --> elem.value = elem.value.trim();<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --> validate_field(elem) ? true : no_error = false;<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --> if (!no_error && e) {<!-- [et_pb_line_break_holder] --> e.preventDefault();<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --> resize_tooltips();<!-- [et_pb_line_break_holder] --> return no_error;<!-- [et_pb_line_break_holder] --> };<!-- [et_pb_line_break_holder] --> addEvent(window, 'resize', resize_tooltips);<!-- [et_pb_line_break_holder] --> addEvent(window, 'scroll', resize_tooltips);<!-- [et_pb_line_break_holder] --> window._old_serialize = null;<!-- [et_pb_line_break_holder] --> if (typeof serialize !== 'undefined') window._old_serialize = window.serialize;<!-- [et_pb_line_break_holder] --> _load_script(\"\/\/d3rxaij56vjege.cloudfront.net\/form-serialize\/0.3\/serialize.min.js\", function() {<!-- [et_pb_line_break_holder] --> window._form_serialize = window.serialize;<!-- [et_pb_line_break_holder] --> if (window._old_serialize) window.serialize = window._old_serialize;<!-- [et_pb_line_break_holder] --> });<!-- [et_pb_line_break_holder] --> var form_submit = function(e) {<!-- [et_pb_line_break_holder] --> e.preventDefault();<!-- [et_pb_line_break_holder] --> if (validate_form()) {<!-- [et_pb_line_break_holder] --> \/\/ use this trick to get the submit button & disable it using plain javascript<!-- [et_pb_line_break_holder] --> document.querySelector('#_form_72_submit').disabled = true;<!-- [et_pb_line_break_holder] --> var serialized = _form_serialize(document.getElementById('_form_72_'));<!-- [et_pb_line_break_holder] --> var err = form_to_submit.querySelector('._form_error');<!-- [et_pb_line_break_holder] --> err ? err.parentNode.removeChild(err) : false;<!-- [et_pb_line_break_holder] --> _load_script('https:\/\/cirasync.activehosted.com\/proc.php?' + serialized + '&jsonp=true');<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --> return false;<!-- [et_pb_line_break_holder] --> };<!-- [et_pb_line_break_holder] --> addEvent(form_to_submit, 'submit', form_submit);<!-- [et_pb_line_break_holder] -->})();<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/script><\/len><\/radios.length><\/len><\/elem.options.length><\/elem.options.length><\/elems.length><\/elems.length><\/tooltips.length><\/tooltips.length><\/tooltips.length><\/allinputs.length>[\/et_pb_code][et_pb_code admin_label=\u00a0\u00bbMatomo and Check isEmpty onMobile\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<script><!-- [et_pb_line_break_holder] -->\/\/move user to empty required fields in mobile view<!-- [et_pb_line_break_holder] -->jQuery('#_form_72_submit').click(function () {<!-- [et_pb_line_break_holder] -->    setTimeout(function () {<!-- [et_pb_line_break_holder] -->        if (jQuery(\"._field-wrapper > input\").hasClass(\"_has_error\")) {<!-- [et_pb_line_break_holder] -->            jQuery(\"html, body\").animate({ scrollTop: 0 }, \"slow\");<!-- [et_pb_line_break_holder] -->            return false;<!-- [et_pb_line_break_holder] -->        }<!-- [et_pb_line_break_holder] -->    }, 1);<!-- [et_pb_line_break_holder] -->});<!-- [et_pb_line_break_holder] -->\/\/move user to empty required fields in mobile view<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->jQuery(document).ready(function () {<!-- [et_pb_line_break_holder] -->    \/\/matomo<!-- [et_pb_line_break_holder] -->    jQuery( \"body\" ).on( \"click\", \"#_form_72_submit\", function() {<!-- [et_pb_line_break_holder] -->        var email_val = jQuery('input[name=\"email\"]').val();<!-- [et_pb_line_break_holder] -->        document.cookie = \"get_email=\"+email_val+\";99999999999;path=\/\";<!-- [et_pb_line_break_holder] -->    });<!-- [et_pb_line_break_holder] -->    \/\/end matomo<!-- [et_pb_line_break_holder] -->});<!-- [et_pb_line_break_holder] --><\/script>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Soumettre une demande d&rsquo;assistance technique<\/p>\n","protected":false},"author":3,"featured_media":9787,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-sforms.php","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_nextfly_llmd_date_locked":false,"footnotes":""},"class_list":["post-30877","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.1 (Yoast SEO v27.1.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>demande d&#039;assistance &#8212; CiraSync<\/title>\n<meta name=\"description\" content=\"Demande d\u2019assistance : contactez l\u2019\u00e9quipe CiraSync pour obtenir de l\u2019aide technique ou du support produit.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cirasync.com\/fr\/support-request\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"demande d&#039;assistance\" \/>\n<meta property=\"og:description\" content=\"Demande d\u2019assistance : contactez l\u2019\u00e9quipe CiraSync pour obtenir de l\u2019aide technique ou du support produit.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/cirasync.com\/fr\/support-request\/\" \/>\n<meta property=\"og:site_name\" content=\"CiraSync\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/CiraSync\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-01T00:44:39+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/04\/Cirasync_share_1200x630-01.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@CiraSync\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/cirasync.com\/fr\/support-request\/\",\"url\":\"https:\/\/cirasync.com\/fr\/support-request\/\",\"name\":\"demande d'assistance &#8212; CiraSync\",\"isPartOf\":{\"@id\":\"https:\/\/cirasync.com\/fr\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/cirasync.com\/fr\/support-request\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/cirasync.com\/fr\/support-request\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/05\/default-image-cirasync_p-1.png\",\"datePublished\":\"2020-11-03T06:06:06+00:00\",\"dateModified\":\"2026-01-01T00:44:39+00:00\",\"description\":\"Demande d\u2019assistance : contactez l\u2019\u00e9quipe CiraSync pour obtenir de l\u2019aide technique ou du support produit.\",\"breadcrumb\":{\"@id\":\"https:\/\/cirasync.com\/fr\/support-request\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/cirasync.com\/fr\/support-request\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/cirasync.com\/fr\/support-request\/#primaryimage\",\"url\":\"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/05\/default-image-cirasync_p-1.png\",\"contentUrl\":\"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/05\/default-image-cirasync_p-1.png\",\"width\":1200,\"height\":630,\"caption\":\"default image cirasync_p\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/cirasync.com\/fr\/support-request\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/cirasync.com\/fr\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"demande d&#8217;assistance\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/cirasync.com\/fr\/#website\",\"url\":\"https:\/\/cirasync.com\/fr\/\",\"name\":\"CiraSync\",\"description\":\"Sync the Office 365 GAL, public folders and calendars to smartphones.\",\"publisher\":{\"@id\":\"https:\/\/cirasync.com\/fr\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/cirasync.com\/fr\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/cirasync.com\/fr\/#organization\",\"name\":\"CiraSync\",\"url\":\"https:\/\/cirasync.com\/fr\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/cirasync.com\/fr\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/07\/CiraSync-Logo-.png\",\"contentUrl\":\"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/07\/CiraSync-Logo-.png\",\"width\":1200,\"height\":671,\"caption\":\"CiraSync\"},\"image\":{\"@id\":\"https:\/\/cirasync.com\/fr\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/CiraSync\/\",\"https:\/\/x.com\/CiraSync\",\"https:\/\/www.linkedin.com\/company\/cira-apps-limited\",\"https:\/\/www.youtube.com\/channel\/UCdFkOfXlRAWRadzGit3jJZA\/videos\"],\"description\":\"CiraSync automatically syncs CRM, contact & calendar data from M365, Exchange & many CRMs to every smartphone.\",\"email\":\"support@cirasync.com\",\"telephone\":\"1 (202) 747 0888\",\"legalName\":\"CiraSync\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"demande d'assistance &#8212; CiraSync","description":"Demande d\u2019assistance : contactez l\u2019\u00e9quipe CiraSync pour obtenir de l\u2019aide technique ou du support produit.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/cirasync.com\/fr\/support-request\/","og_locale":"fr_FR","og_type":"article","og_title":"demande d'assistance","og_description":"Demande d\u2019assistance : contactez l\u2019\u00e9quipe CiraSync pour obtenir de l\u2019aide technique ou du support produit.","og_url":"https:\/\/cirasync.com\/fr\/support-request\/","og_site_name":"CiraSync","article_publisher":"https:\/\/www.facebook.com\/CiraSync\/","article_modified_time":"2026-01-01T00:44:39+00:00","og_image":[{"width":1200,"height":630,"url":"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/04\/Cirasync_share_1200x630-01.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@CiraSync","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/cirasync.com\/fr\/support-request\/","url":"https:\/\/cirasync.com\/fr\/support-request\/","name":"demande d'assistance &#8212; CiraSync","isPartOf":{"@id":"https:\/\/cirasync.com\/fr\/#website"},"primaryImageOfPage":{"@id":"https:\/\/cirasync.com\/fr\/support-request\/#primaryimage"},"image":{"@id":"https:\/\/cirasync.com\/fr\/support-request\/#primaryimage"},"thumbnailUrl":"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/05\/default-image-cirasync_p-1.png","datePublished":"2020-11-03T06:06:06+00:00","dateModified":"2026-01-01T00:44:39+00:00","description":"Demande d\u2019assistance : contactez l\u2019\u00e9quipe CiraSync pour obtenir de l\u2019aide technique ou du support produit.","breadcrumb":{"@id":"https:\/\/cirasync.com\/fr\/support-request\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/cirasync.com\/fr\/support-request\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/cirasync.com\/fr\/support-request\/#primaryimage","url":"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/05\/default-image-cirasync_p-1.png","contentUrl":"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/05\/default-image-cirasync_p-1.png","width":1200,"height":630,"caption":"default image cirasync_p"},{"@type":"BreadcrumbList","@id":"https:\/\/cirasync.com\/fr\/support-request\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/cirasync.com\/fr\/"},{"@type":"ListItem","position":2,"name":"demande d&#8217;assistance"}]},{"@type":"WebSite","@id":"https:\/\/cirasync.com\/fr\/#website","url":"https:\/\/cirasync.com\/fr\/","name":"CiraSync","description":"Sync the Office 365 GAL, public folders and calendars to smartphones.","publisher":{"@id":"https:\/\/cirasync.com\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/cirasync.com\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/cirasync.com\/fr\/#organization","name":"CiraSync","url":"https:\/\/cirasync.com\/fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/cirasync.com\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/07\/CiraSync-Logo-.png","contentUrl":"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/07\/CiraSync-Logo-.png","width":1200,"height":671,"caption":"CiraSync"},"image":{"@id":"https:\/\/cirasync.com\/fr\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/CiraSync\/","https:\/\/x.com\/CiraSync","https:\/\/www.linkedin.com\/company\/cira-apps-limited","https:\/\/www.youtube.com\/channel\/UCdFkOfXlRAWRadzGit3jJZA\/videos"],"description":"CiraSync automatically syncs CRM, contact & calendar data from M365, Exchange & many CRMs to every smartphone.","email":"support@cirasync.com","telephone":"1 (202) 747 0888","legalName":"CiraSync"}]}},"_links":{"self":[{"href":"https:\/\/cirasync.com\/fr\/wp-json\/wp\/v2\/pages\/30877","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cirasync.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cirasync.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cirasync.com\/fr\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/cirasync.com\/fr\/wp-json\/wp\/v2\/comments?post=30877"}],"version-history":[{"count":0,"href":"https:\/\/cirasync.com\/fr\/wp-json\/wp\/v2\/pages\/30877\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cirasync.com\/fr\/wp-json\/wp\/v2\/media\/9787"}],"wp:attachment":[{"href":"https:\/\/cirasync.com\/fr\/wp-json\/wp\/v2\/media?parent=30877"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}