{"id":35882,"date":"2020-12-11T08:49:54","date_gmt":"2020-12-11T15:49:54","guid":{"rendered":"http:\/\/cirasync.com\/?p=35882"},"modified":"2026-03-13T20:35:56","modified_gmt":"2026-03-14T03:35:56","slug":"cirasync-mobile-app-add-public-folder-contacts","status":"publish","type":"post","link":"https:\/\/cirasync.com\/fr\/synchronisation-des-dossiers-publics\/cirasync-mobile-app-add-public-folder-contacts\/","title":{"rendered":"Utilisation de l’application mobile CiraSync pour ajouter des contacts aux dossiers publics"},"content":{"rendered":"

CiraSync est une synchronisation unidirectionnelle de la source vers la bo\u00eete aux lettres de l’utilisateur. La solution synchronise les contacts de la liste d’adresses globale Office 365, des dossiers publics et des bo\u00eetes aux lettres partag\u00e9es vers la bo\u00eete aux lettres du bureau de l’utilisateur. \u00c0 partir de l\u00e0, les smartphones synchronisent les contacts \u00e0 l’aide du Connecteur Exchange ou de l’application Outlook. Pour les dossiers publics uniquement, l’application mobile CiraSync peut \u00eatre utilis\u00e9e pour ajouter des contacts aux dossiers publics, puis CiraSync Enterprise Edition peut synchroniser ces modifications avec les smartphones des utilisateurs.<\/p>\n

\n\t\t\t\t\t
NOTE: <\/strong>l’application mobile CiraSync NE SYNCHRONISE PAS<\/strong> les dossiers publics. Elle permet uniquement aux utilisateurs d’afficher et de modifier les dossiers publics. Pour synchroniser les dossiers publics, veuillez consulter CiraSync Personal Edition<\/a>.<\/div><\/div>\n

Instructions<\/h2>\n
    \n
  1. Cr\u00e9ez et partagez la liste de contacts du dossier publict<\/a>.
    \n\t\t\t\t\t
    NOTE: <\/strong>Assurez-vous que les utilisateurs disposent des autorisations qui leur permettront de modifier le contenu du dossier public.<\/div><\/div><\/li>\n
  2. Synchronisez la liste des contacts du dossier public avec les bo\u00eetes aux lettres des utilisateurs<\/a>.<\/li>\n
  3. Demandez aux utilisateurs de t\u00e9l\u00e9charger l’application CiraSync Public Folder<\/span> App for Office 365 <\/strong>\u00e0 partir de l’App Store.
    \n\t\t\t\t\t
    NOTE: <\/strong>Available on iTunes, Google Play, and Windows Store.<\/div><\/div><\/li>\n
  4. Lancez l’application CiraSync Public Folder App for Office 365.<\/strong><\/li>\n
  5. Connectez-vous \u00e0 l’application en utilisant leurs informations d’identification Outlook \/ Microsoft Exchange. Une liste de tous les dossiers publics auxquels les utilisateurs ont acc\u00e8s s’affichera. (Voir l’image ci-dessous.) \"\"<\/li>\n
  6. Ouvrez la liste des contacts du dossier public qui doit \u00eatre modifi\u00e9e.<\/li>\n
  7. Appuyez sur les points de suspension en bas de l’\u00e9cran.<\/li>\n
  8. Appuyez sur Add New Contact. <\/strong>(Voir l’image ci-dessous.) \"\"<\/li>\n
  9. Entrez les d\u00e9tails du contact.<\/li>\n
  10. Appuyez sur Save. <\/strong>
    \n\t\t\t\t\t
    NOTE: <\/strong>R\u00e9p\u00e9tez les \u00e9tapes 7 \u00e0 10<\/strong> pour ajouter d’autres contacts.<\/div><\/div><\/li>\n
  11. Quittez l’application CiraSync Public Folder App for Office 365. <\/strong><\/li>\n
  12. Lancez le tableau de bord de CiraSync sur https:\/\/dashboard.cirasync.com.<\/li>\n
  13. Cochez la case Update Cache <\/strong>sous le volet Sync Status <\/strong>dans le coin sup\u00e9rieur droit du tableau de bord.<\/li>\n
  14. Cliquez sur SYNC NOW <\/strong>pour effectuer une synchronisation manuelle afin de transmettre ces modifications \u00e0 toutes les bo\u00eetes aux lettres des utilisateurs. (Voir l’image ci-dessous.) \"\"
    \n\t\t\t\t\t
    NOTE:<\/strong> Si le CiraSync Streamer<\/span> est activ\u00e9, vous pouvez ignorer la synchronisation manuelle. CiraSync ex\u00e9cutera cette t\u00e2che de synchronisation lors de la prochaine synchronisation planifi\u00e9e.<\/div><\/div><\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"

    CiraSync est une synchronisation unidirectionnelle de la source vers la bo\u00eete aux lettres de l’utilisateur. La solution synchronise les contacts de la liste d’adresses globale Office 365, des dossiers publics et des bo\u00eetes aux lettres partag\u00e9es vers la bo\u00eete aux lettres du bureau de l’utilisateur. \u00c0 partir de l\u00e0, les smartphones synchronisent les contacts \u00e0 […]<\/p>\n","protected":false},"author":12,"featured_media":9787,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_nextfly_llmd_date_locked":false,"footnotes":""},"categories":[11084,12180],"tags":[],"ppma_author":[13546],"class_list":["post-35882","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-articles-dassistance","category-synchronisation-des-dossiers-publics"],"yoast_head":"\nAjouter des Contacts aux Dossiers Publics Mobile<\/title>\n<meta name=\"description\" content=\"Synchronisez dossiers publics Office 365 avec smartphones. Aucun serveur, logiciel ou configuration requis.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cirasync.com\/fr\/synchronisation-des-dossiers-publics\/cirasync-mobile-app-add-public-folder-contacts\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Utilisation de l'application mobile CiraSync pour ajouter des contacts aux dossiers publics\" \/>\n<meta property=\"og:description\" content=\"Synchronisez dossiers publics Office 365 avec smartphones. Aucun serveur, logiciel ou configuration requis.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/cirasync.com\/fr\/synchronisation-des-dossiers-publics\/cirasync-mobile-app-add-public-folder-contacts\/\" \/>\n<meta property=\"og:site_name\" content=\"CiraSync\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/CiraSync\/\" \/>\n<meta property=\"article:published_time\" content=\"2020-12-11T15:49:54+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-14T03:35:56+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/10\/Adding-Contacts-Smartphone-All-PF_nomarkup.png\" \/>\n\t<meta property=\"og:image:width\" content=\"400\" \/>\n\t<meta property=\"og:image:height\" content=\"692\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Ema Zulic\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@CiraSync\" \/>\n<meta name=\"twitter:site\" content=\"@CiraSync\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Ema Zulic\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/cirasync.com\/fr\/synchronisation-des-dossiers-publics\/cirasync-mobile-app-add-public-folder-contacts\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/cirasync.com\/fr\/synchronisation-des-dossiers-publics\/cirasync-mobile-app-add-public-folder-contacts\/\"},\"author\":{\"name\":\"Ema Zulic\",\"@id\":\"https:\/\/cirasync.com\/fr\/#\/schema\/person\/a179dfe101e83de2d1e79161e39e58d0\"},\"headline\":\"Utilisation de l’application mobile CiraSync pour ajouter des contacts aux dossiers publics\",\"datePublished\":\"2020-12-11T15:49:54+00:00\",\"dateModified\":\"2026-03-14T03:35:56+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/cirasync.com\/fr\/synchronisation-des-dossiers-publics\/cirasync-mobile-app-add-public-folder-contacts\/\"},\"wordCount\":432,\"publisher\":{\"@id\":\"https:\/\/cirasync.com\/fr\/#organization\"},\"image\":{\"@id\":\"https:\/\/cirasync.com\/fr\/synchronisation-des-dossiers-publics\/cirasync-mobile-app-add-public-folder-contacts\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/05\/default-image-cirasync_p-1.png\",\"articleSection\":[\"Articles d'assistance\",\"Synchronisation des dossiers publics\"],\"inLanguage\":\"fr-FR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/cirasync.com\/fr\/synchronisation-des-dossiers-publics\/cirasync-mobile-app-add-public-folder-contacts\/\",\"url\":\"https:\/\/cirasync.com\/fr\/synchronisation-des-dossiers-publics\/cirasync-mobile-app-add-public-folder-contacts\/\",\"name\":\"Ajouter des Contacts aux Dossiers Publics Mobile\",\"isPartOf\":{\"@id\":\"https:\/\/cirasync.com\/fr\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/cirasync.com\/fr\/synchronisation-des-dossiers-publics\/cirasync-mobile-app-add-public-folder-contacts\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/cirasync.com\/fr\/synchronisation-des-dossiers-publics\/cirasync-mobile-app-add-public-folder-contacts\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/05\/default-image-cirasync_p-1.png\",\"datePublished\":\"2020-12-11T15:49:54+00:00\",\"dateModified\":\"2026-03-14T03:35:56+00:00\",\"description\":\"Synchronisez dossiers publics Office 365 avec smartphones. Aucun serveur, logiciel ou configuration requis.\",\"breadcrumb\":{\"@id\":\"https:\/\/cirasync.com\/fr\/synchronisation-des-dossiers-publics\/cirasync-mobile-app-add-public-folder-contacts\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/cirasync.com\/fr\/synchronisation-des-dossiers-publics\/cirasync-mobile-app-add-public-folder-contacts\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/cirasync.com\/fr\/synchronisation-des-dossiers-publics\/cirasync-mobile-app-add-public-folder-contacts\/#primaryimage\",\"url\":\"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/05\/default-image-cirasync_p-1.png\",\"contentUrl\":\"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/05\/default-image-cirasync_p-1.png\",\"width\":1200,\"height\":630,\"caption\":\"default image cirasync_p\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/cirasync.com\/fr\/synchronisation-des-dossiers-publics\/cirasync-mobile-app-add-public-folder-contacts\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/cirasync.com\/fr\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Utilisation de l’application mobile CiraSync pour ajouter des contacts aux dossiers publics\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/cirasync.com\/fr\/#website\",\"url\":\"https:\/\/cirasync.com\/fr\/\",\"name\":\"CiraSync\",\"description\":\"Sync the Office 365 GAL, public folders and calendars to smartphones.\",\"publisher\":{\"@id\":\"https:\/\/cirasync.com\/fr\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/cirasync.com\/fr\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/cirasync.com\/fr\/#organization\",\"name\":\"CiraSync\",\"url\":\"https:\/\/cirasync.com\/fr\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/cirasync.com\/fr\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/07\/CiraSync-Logo-.png\",\"contentUrl\":\"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/07\/CiraSync-Logo-.png\",\"width\":1200,\"height\":671,\"caption\":\"CiraSync\"},\"image\":{\"@id\":\"https:\/\/cirasync.com\/fr\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/CiraSync\/\",\"https:\/\/x.com\/CiraSync\",\"https:\/\/www.linkedin.com\/company\/cira-apps-limited\",\"https:\/\/www.youtube.com\/channel\/UCdFkOfXlRAWRadzGit3jJZA\/videos\"],\"description\":\"CiraSync automatically syncs CRM, contact & calendar data from M365, Exchange & many CRMs to every smartphone.\",\"email\":\"support@cirasync.com\",\"telephone\":\"1 (202) 747 0888\",\"legalName\":\"CiraSync\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/cirasync.com\/fr\/#\/schema\/person\/a179dfe101e83de2d1e79161e39e58d0\",\"name\":\"Ema Zulic\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/cirasync.com\/fr\/#\/schema\/person\/image\/6908e25f5b970f7afc565f7c922b5564\",\"url\":\"https:\/\/cirasync.com\/wp-content\/uploads\/2026\/01\/Ema-Zulic.jpg\",\"contentUrl\":\"https:\/\/cirasync.com\/wp-content\/uploads\/2026\/01\/Ema-Zulic.jpg\",\"caption\":\"Ema Zulic\"},\"description\":\"Ema Zulic is the Vice President of Product Management and Customer Support at Cira Apps Ltd, where she drives product strategy, customer experience, and global support operations. With over 10 years of SaaS support expertise and more than 20 years of overall customer support leadership, Ema is blending deep technical insight with a passion for building high\u2011performing, customer\u2011centric teams. Her work focuses on delivering intuitive products, refining support processes, and creating seamless experiences for enterprise organizations. Outside of her leadership role, Ema shares practical, real\u2011world guidance to help companies strengthen their support models, improve operational efficiency, and elevate the customer journey.\",\"url\":\"https:\/\/cirasync.com\/fr\/author\/ema-zulic\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Ajouter des Contacts aux Dossiers Publics Mobile","description":"Synchronisez dossiers publics Office 365 avec smartphones. Aucun serveur, logiciel ou configuration requis.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/cirasync.com\/fr\/synchronisation-des-dossiers-publics\/cirasync-mobile-app-add-public-folder-contacts\/","og_locale":"fr_FR","og_type":"article","og_title":"Utilisation de l'application mobile CiraSync pour ajouter des contacts aux dossiers publics","og_description":"Synchronisez dossiers publics Office 365 avec smartphones. Aucun serveur, logiciel ou configuration requis.","og_url":"https:\/\/cirasync.com\/fr\/synchronisation-des-dossiers-publics\/cirasync-mobile-app-add-public-folder-contacts\/","og_site_name":"CiraSync","article_publisher":"https:\/\/www.facebook.com\/CiraSync\/","article_published_time":"2020-12-11T15:49:54+00:00","article_modified_time":"2026-03-14T03:35:56+00:00","og_image":[{"width":400,"height":692,"url":"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/10\/Adding-Contacts-Smartphone-All-PF_nomarkup.png","type":"image\/png"}],"author":"Ema Zulic","twitter_card":"summary_large_image","twitter_creator":"@CiraSync","twitter_site":"@CiraSync","twitter_misc":{"\u00c9crit par":"Ema Zulic","Dur\u00e9e de lecture estim\u00e9e":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/cirasync.com\/fr\/synchronisation-des-dossiers-publics\/cirasync-mobile-app-add-public-folder-contacts\/#article","isPartOf":{"@id":"https:\/\/cirasync.com\/fr\/synchronisation-des-dossiers-publics\/cirasync-mobile-app-add-public-folder-contacts\/"},"author":{"name":"Ema Zulic","@id":"https:\/\/cirasync.com\/fr\/#\/schema\/person\/a179dfe101e83de2d1e79161e39e58d0"},"headline":"Utilisation de l’application mobile CiraSync pour ajouter des contacts aux dossiers publics","datePublished":"2020-12-11T15:49:54+00:00","dateModified":"2026-03-14T03:35:56+00:00","mainEntityOfPage":{"@id":"https:\/\/cirasync.com\/fr\/synchronisation-des-dossiers-publics\/cirasync-mobile-app-add-public-folder-contacts\/"},"wordCount":432,"publisher":{"@id":"https:\/\/cirasync.com\/fr\/#organization"},"image":{"@id":"https:\/\/cirasync.com\/fr\/synchronisation-des-dossiers-publics\/cirasync-mobile-app-add-public-folder-contacts\/#primaryimage"},"thumbnailUrl":"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/05\/default-image-cirasync_p-1.png","articleSection":["Articles d'assistance","Synchronisation des dossiers publics"],"inLanguage":"fr-FR"},{"@type":"WebPage","@id":"https:\/\/cirasync.com\/fr\/synchronisation-des-dossiers-publics\/cirasync-mobile-app-add-public-folder-contacts\/","url":"https:\/\/cirasync.com\/fr\/synchronisation-des-dossiers-publics\/cirasync-mobile-app-add-public-folder-contacts\/","name":"Ajouter des Contacts aux Dossiers Publics Mobile","isPartOf":{"@id":"https:\/\/cirasync.com\/fr\/#website"},"primaryImageOfPage":{"@id":"https:\/\/cirasync.com\/fr\/synchronisation-des-dossiers-publics\/cirasync-mobile-app-add-public-folder-contacts\/#primaryimage"},"image":{"@id":"https:\/\/cirasync.com\/fr\/synchronisation-des-dossiers-publics\/cirasync-mobile-app-add-public-folder-contacts\/#primaryimage"},"thumbnailUrl":"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/05\/default-image-cirasync_p-1.png","datePublished":"2020-12-11T15:49:54+00:00","dateModified":"2026-03-14T03:35:56+00:00","description":"Synchronisez dossiers publics Office 365 avec smartphones. Aucun serveur, logiciel ou configuration requis.","breadcrumb":{"@id":"https:\/\/cirasync.com\/fr\/synchronisation-des-dossiers-publics\/cirasync-mobile-app-add-public-folder-contacts\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/cirasync.com\/fr\/synchronisation-des-dossiers-publics\/cirasync-mobile-app-add-public-folder-contacts\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/cirasync.com\/fr\/synchronisation-des-dossiers-publics\/cirasync-mobile-app-add-public-folder-contacts\/#primaryimage","url":"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/05\/default-image-cirasync_p-1.png","contentUrl":"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/05\/default-image-cirasync_p-1.png","width":1200,"height":630,"caption":"default image cirasync_p"},{"@type":"BreadcrumbList","@id":"https:\/\/cirasync.com\/fr\/synchronisation-des-dossiers-publics\/cirasync-mobile-app-add-public-folder-contacts\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/cirasync.com\/fr\/"},{"@type":"ListItem","position":2,"name":"Utilisation de l’application mobile CiraSync pour ajouter des contacts aux dossiers publics"}]},{"@type":"WebSite","@id":"https:\/\/cirasync.com\/fr\/#website","url":"https:\/\/cirasync.com\/fr\/","name":"CiraSync","description":"Sync the Office 365 GAL, public folders and calendars to smartphones.","publisher":{"@id":"https:\/\/cirasync.com\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/cirasync.com\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/cirasync.com\/fr\/#organization","name":"CiraSync","url":"https:\/\/cirasync.com\/fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/cirasync.com\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/07\/CiraSync-Logo-.png","contentUrl":"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/07\/CiraSync-Logo-.png","width":1200,"height":671,"caption":"CiraSync"},"image":{"@id":"https:\/\/cirasync.com\/fr\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/CiraSync\/","https:\/\/x.com\/CiraSync","https:\/\/www.linkedin.com\/company\/cira-apps-limited","https:\/\/www.youtube.com\/channel\/UCdFkOfXlRAWRadzGit3jJZA\/videos"],"description":"CiraSync automatically syncs CRM, contact & calendar data from M365, Exchange & many CRMs to every smartphone.","email":"support@cirasync.com","telephone":"1 (202) 747 0888","legalName":"CiraSync"},{"@type":"Person","@id":"https:\/\/cirasync.com\/fr\/#\/schema\/person\/a179dfe101e83de2d1e79161e39e58d0","name":"Ema Zulic","image":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/cirasync.com\/fr\/#\/schema\/person\/image\/6908e25f5b970f7afc565f7c922b5564","url":"https:\/\/cirasync.com\/wp-content\/uploads\/2026\/01\/Ema-Zulic.jpg","contentUrl":"https:\/\/cirasync.com\/wp-content\/uploads\/2026\/01\/Ema-Zulic.jpg","caption":"Ema Zulic"},"description":"Ema Zulic is the Vice President of Product Management and Customer Support at Cira Apps Ltd, where she drives product strategy, customer experience, and global support operations. With over 10 years of SaaS support expertise and more than 20 years of overall customer support leadership, Ema is blending deep technical insight with a passion for building high\u2011performing, customer\u2011centric teams. Her work focuses on delivering intuitive products, refining support processes, and creating seamless experiences for enterprise organizations. Outside of her leadership role, Ema shares practical, real\u2011world guidance to help companies strengthen their support models, improve operational efficiency, and elevate the customer journey.","url":"https:\/\/cirasync.com\/fr\/author\/ema-zulic\/"}]}},"authors":[{"term_id":13546,"user_id":12,"is_guest":0,"slug":"ema-zulic","display_name":"Ema Zulic","avatar_url":{"url":"https:\/\/cirasync.com\/wp-content\/uploads\/2026\/01\/Ema-Zulic.jpg","url2x":"https:\/\/cirasync.com\/wp-content\/uploads\/2026\/01\/Ema-Zulic.jpg"},"0":null,"1":"","2":"","3":"","4":"","5":"","6":"","7":"","8":""}],"_links":{"self":[{"href":"https:\/\/cirasync.com\/fr\/wp-json\/wp\/v2\/posts\/35882","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cirasync.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cirasync.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cirasync.com\/fr\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/cirasync.com\/fr\/wp-json\/wp\/v2\/comments?post=35882"}],"version-history":[{"count":1,"href":"https:\/\/cirasync.com\/fr\/wp-json\/wp\/v2\/posts\/35882\/revisions"}],"predecessor-version":[{"id":68550,"href":"https:\/\/cirasync.com\/fr\/wp-json\/wp\/v2\/posts\/35882\/revisions\/68550"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cirasync.com\/fr\/wp-json\/wp\/v2\/media\/9787"}],"wp:attachment":[{"href":"https:\/\/cirasync.com\/fr\/wp-json\/wp\/v2\/media?parent=35882"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cirasync.com\/fr\/wp-json\/wp\/v2\/categories?post=35882"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cirasync.com\/fr\/wp-json\/wp\/v2\/tags?post=35882"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/cirasync.com\/fr\/wp-json\/wp\/v2\/ppma_author?post=35882"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}