{"id":35936,"date":"2020-12-11T08:41:37","date_gmt":"2020-12-11T15:41:37","guid":{"rendered":"http:\/\/cirasync.com\/?p=35936"},"modified":"2026-03-18T11:16:59","modified_gmt":"2026-03-18T18:16:59","slug":"from-zero-to-1000-enterprise-customers","status":"publish","type":"post","link":"https:\/\/cirasync.com\/fr\/articles-du-blog\/actualites\/from-zero-to-1000-enterprise-customers\/","title":{"rendered":"Comment Cira Apps est pass\u00e9, en 3 ans, de z\u00e9ro \u00e0 1 000 clients faisant partie du Microsoft&rsquo;s Enterprise Agreement"},"content":{"rendered":"<p>La semaine derni\u00e8re, CiraSync a d\u00e9pass\u00e9 la barre des 1 000 clients premiums en seulement 3 ans, tout en synchronisant les contacts professionnels et les calendriers de plus de 130 000 utilisateurs de smartphones.<\/p>\n<p>\u00c9videmment, c&rsquo;est un exploit impressionnant pour cette entreprise de San Jose et pour toute autre plate-forme SaaS B2B d&rsquo;ailleurs. Leur application, CiraSync, partage instantan\u00e9ment les contacts et les calendriers Microsoft Office 365 sur des smartphones professionnels.<\/p>\n<p>Ce succ\u00e8s n&rsquo;a pas \u00e9t\u00e9 facile, comme l&rsquo;explique <a href=\"https:\/\/www.linkedin.com\/in\/vernweitzman\/\" target=\"_blank\" rel=\"noopener noreferrer\">Vern Weitzman<\/a>, PDG et fondateur de Cira Apps Ltd. dans cet article, <a href=\"https:\/\/www.linkedin.com\/pulse\/how-i-got-my-head-out-saas-azure-cloud-vern-weitzman\/\" target=\"_blank\" rel=\"noopener noreferrer\">Comment j&rsquo;ai sorti ma plateforme SaaS du lot en rejoigant Azure Cloudud.<\/a><\/p>\n<blockquote><p>\u00abNotre nouveau processus bas\u00e9 sur le cloud nous a permis d&rsquo;acqu\u00e9rir 30 clients premium en un mois, contre 30 clients en 3 ans pour une offre pr\u00e9-cloud\u00bb d\u00e9clare Weitzman. Il ajoute: \u00abNous avons supprim\u00e9 les contraintes d&rsquo;int\u00e9gration, la premi\u00e8re barri\u00e8re emp\u00eachant les solutions SaaS de convertir un internaute en client. \u00bb<\/p><\/blockquote>\n<p>L&rsquo;utilisateur n&rsquo;a pas besoin de formation ni d&rsquo;installeer un logiciel pour utiliser CiraSync. L&rsquo;int\u00e9gralit\u00e9 des listes d&rsquo;adresses globales Office 365 du client, des calendriers partag\u00e9s, des dossiers publics et des contacts CRM est int\u00e9gr\u00e9e en quelques minutes sur les smartphones.<\/p>\n<blockquote><p>\u00ab\u00c0 la suite des le\u00e7ons apprises au cours de nos 3 premi\u00e8res ann\u00e9es, nous avons d\u00e9velopp\u00e9 des solutions que les utilisateurs de Microsoft Office 365 recherchent activement\u00bb, poursuit Weitzman. \u00abDes choses incroyables se produisent lorsque vous fournissez aux clients des solutions instantan\u00e9es et sans contraintes.\u00bb<\/p><\/blockquote>\n<p>Atteindre plus de 1 000 clientes premiums depuis avril 2016 montre que les utilisateurs professionnels voient la valeur de Cira Apps Ltd, solution SaaS bas\u00e9e sur le cloud.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>La semaine derni\u00e8re, CiraSync a d\u00e9pass\u00e9 la barre des 1 000 clients premiums en seulement 3 ans, tout en synchronisant les contacts professionnels et les calendriers de plus de 130 000 utilisateurs de smartphones. \u00c9videmment, c&rsquo;est un exploit impressionnant pour cette entreprise de San Jose et pour toute autre plate-forme SaaS B2B d&rsquo;ailleurs. Leur application, [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":9787,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"","_nextfly_llmd_date_locked":false,"footnotes":""},"categories":[12169,12165],"tags":[12246,13353],"ppma_author":[13546],"class_list":["post-35936","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actualites","category-strategies-dentreprise","tag-actualites","tag-communique-de-presse"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.1 (Yoast SEO v27.1.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>De z\u00e9ro \u00e0 1000 clients premium | CiraSync<\/title>\n<meta name=\"description\" content=\"Blog CiraSync: Conseils et meilleures pratiques pour synchronisation contacts et calendriers Office 365.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cirasync.com\/fr\/articles-du-blog\/actualites\/from-zero-to-1000-enterprise-customers\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Comment Cira Apps est pass\u00e9, en 3 ans, de z\u00e9ro \u00e0 1 000 clients faisant partie du Microsoft&#039;s Enterprise Agreement\" \/>\n<meta property=\"og:description\" content=\"Blog CiraSync: Conseils et meilleures pratiques pour synchronisation contacts et calendriers Office 365.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/cirasync.com\/fr\/articles-du-blog\/actualites\/from-zero-to-1000-enterprise-customers\/\" \/>\n<meta property=\"og:site_name\" content=\"CiraSync\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/CiraSync\/\" \/>\n<meta property=\"article:published_time\" content=\"2020-12-11T15:41:37+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-18T18:16:59+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/10\/press-release.png\" \/>\n<meta name=\"author\" content=\"Ema Zulic\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/10\/press-release.png\" \/>\n<meta name=\"twitter:creator\" content=\"@CiraSync\" \/>\n<meta name=\"twitter:site\" content=\"@CiraSync\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Ema Zulic\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/cirasync.com\/fr\/articles-du-blog\/actualites\/from-zero-to-1000-enterprise-customers\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/cirasync.com\/fr\/articles-du-blog\/actualites\/from-zero-to-1000-enterprise-customers\/\"},\"author\":{\"name\":\"Ema Zulic\",\"@id\":\"https:\/\/cirasync.com\/fr\/#\/schema\/person\/a179dfe101e83de2d1e79161e39e58d0\"},\"headline\":\"Comment Cira Apps est pass\u00e9, en 3 ans, de z\u00e9ro \u00e0 1 000 clients faisant partie du Microsoft&rsquo;s Enterprise Agreement\",\"datePublished\":\"2020-12-11T15:41:37+00:00\",\"dateModified\":\"2026-03-18T18:16:59+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/cirasync.com\/fr\/articles-du-blog\/actualites\/from-zero-to-1000-enterprise-customers\/\"},\"wordCount\":301,\"publisher\":{\"@id\":\"https:\/\/cirasync.com\/fr\/#organization\"},\"image\":{\"@id\":\"https:\/\/cirasync.com\/fr\/articles-du-blog\/actualites\/from-zero-to-1000-enterprise-customers\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/05\/default-image-cirasync_p-1.png\",\"keywords\":[\"Actualit\u00e9s\",\"Communiqu\u00e9 de presse\"],\"articleSection\":[\"Actualit\u00e9s\",\"Strat\u00e9gies d'entreprise\"],\"inLanguage\":\"fr-FR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/cirasync.com\/fr\/articles-du-blog\/actualites\/from-zero-to-1000-enterprise-customers\/\",\"url\":\"https:\/\/cirasync.com\/fr\/articles-du-blog\/actualites\/from-zero-to-1000-enterprise-customers\/\",\"name\":\"De z\u00e9ro \u00e0 1000 clients premium | CiraSync\",\"isPartOf\":{\"@id\":\"https:\/\/cirasync.com\/fr\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/cirasync.com\/fr\/articles-du-blog\/actualites\/from-zero-to-1000-enterprise-customers\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/cirasync.com\/fr\/articles-du-blog\/actualites\/from-zero-to-1000-enterprise-customers\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/05\/default-image-cirasync_p-1.png\",\"datePublished\":\"2020-12-11T15:41:37+00:00\",\"dateModified\":\"2026-03-18T18:16:59+00:00\",\"description\":\"Blog CiraSync: Conseils et meilleures pratiques pour synchronisation contacts et calendriers Office 365.\",\"breadcrumb\":{\"@id\":\"https:\/\/cirasync.com\/fr\/articles-du-blog\/actualites\/from-zero-to-1000-enterprise-customers\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/cirasync.com\/fr\/articles-du-blog\/actualites\/from-zero-to-1000-enterprise-customers\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/cirasync.com\/fr\/articles-du-blog\/actualites\/from-zero-to-1000-enterprise-customers\/#primaryimage\",\"url\":\"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/05\/default-image-cirasync_p-1.png\",\"contentUrl\":\"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/05\/default-image-cirasync_p-1.png\",\"width\":1200,\"height\":630,\"caption\":\"default image cirasync_p\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/cirasync.com\/fr\/articles-du-blog\/actualites\/from-zero-to-1000-enterprise-customers\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/cirasync.com\/fr\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Comment Cira Apps est pass\u00e9, en 3 ans, de z\u00e9ro \u00e0 1 000 clients faisant partie du Microsoft&#8217;s Enterprise Agreement\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/cirasync.com\/fr\/#website\",\"url\":\"https:\/\/cirasync.com\/fr\/\",\"name\":\"CiraSync\",\"description\":\"Sync the Office 365 GAL, public folders and calendars to smartphones.\",\"publisher\":{\"@id\":\"https:\/\/cirasync.com\/fr\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/cirasync.com\/fr\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/cirasync.com\/fr\/#organization\",\"name\":\"CiraSync\",\"url\":\"https:\/\/cirasync.com\/fr\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/cirasync.com\/fr\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/07\/CiraSync-Logo-.png\",\"contentUrl\":\"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/07\/CiraSync-Logo-.png\",\"width\":1200,\"height\":671,\"caption\":\"CiraSync\"},\"image\":{\"@id\":\"https:\/\/cirasync.com\/fr\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/CiraSync\/\",\"https:\/\/x.com\/CiraSync\",\"https:\/\/www.linkedin.com\/company\/cira-apps-limited\",\"https:\/\/www.youtube.com\/channel\/UCdFkOfXlRAWRadzGit3jJZA\/videos\"],\"description\":\"CiraSync automatically syncs CRM, contact & calendar data from M365, Exchange & many CRMs to every smartphone.\",\"email\":\"support@cirasync.com\",\"telephone\":\"1 (202) 747 0888\",\"legalName\":\"CiraSync\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/cirasync.com\/fr\/#\/schema\/person\/a179dfe101e83de2d1e79161e39e58d0\",\"name\":\"Ema Zulic\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/cirasync.com\/fr\/#\/schema\/person\/image\/6908e25f5b970f7afc565f7c922b5564\",\"url\":\"https:\/\/cirasync.com\/wp-content\/uploads\/2026\/01\/Ema-Zulic.jpg\",\"contentUrl\":\"https:\/\/cirasync.com\/wp-content\/uploads\/2026\/01\/Ema-Zulic.jpg\",\"caption\":\"Ema Zulic\"},\"description\":\"Ema Zulic is the Vice President of Product Management and Customer Support at Cira Apps Ltd, where she drives product strategy, customer experience, and global support operations. With over 10 years of SaaS support expertise and more than 20 years of overall customer support leadership, Ema is blending deep technical insight with a passion for building high\u2011performing, customer\u2011centric teams. Her work focuses on delivering intuitive products, refining support processes, and creating seamless experiences for enterprise organizations. Outside of her leadership role, Ema shares practical, real\u2011world guidance to help companies strengthen their support models, improve operational efficiency, and elevate the customer journey.\",\"url\":\"https:\/\/cirasync.com\/fr\/author\/ema-zulic\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"De z\u00e9ro \u00e0 1000 clients premium | CiraSync","description":"Blog CiraSync: Conseils et meilleures pratiques pour synchronisation contacts et calendriers Office 365.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/cirasync.com\/fr\/articles-du-blog\/actualites\/from-zero-to-1000-enterprise-customers\/","og_locale":"fr_FR","og_type":"article","og_title":"Comment Cira Apps est pass\u00e9, en 3 ans, de z\u00e9ro \u00e0 1 000 clients faisant partie du Microsoft's Enterprise Agreement","og_description":"Blog CiraSync: Conseils et meilleures pratiques pour synchronisation contacts et calendriers Office 365.","og_url":"https:\/\/cirasync.com\/fr\/articles-du-blog\/actualites\/from-zero-to-1000-enterprise-customers\/","og_site_name":"CiraSync","article_publisher":"https:\/\/www.facebook.com\/CiraSync\/","article_published_time":"2020-12-11T15:41:37+00:00","article_modified_time":"2026-03-18T18:16:59+00:00","og_image":[{"url":"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/10\/press-release.png","type":"","width":"","height":""}],"author":"Ema Zulic","twitter_card":"summary_large_image","twitter_image":"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/10\/press-release.png","twitter_creator":"@CiraSync","twitter_site":"@CiraSync","twitter_misc":{"\u00c9crit par":"Ema Zulic","Dur\u00e9e de lecture estim\u00e9e":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/cirasync.com\/fr\/articles-du-blog\/actualites\/from-zero-to-1000-enterprise-customers\/#article","isPartOf":{"@id":"https:\/\/cirasync.com\/fr\/articles-du-blog\/actualites\/from-zero-to-1000-enterprise-customers\/"},"author":{"name":"Ema Zulic","@id":"https:\/\/cirasync.com\/fr\/#\/schema\/person\/a179dfe101e83de2d1e79161e39e58d0"},"headline":"Comment Cira Apps est pass\u00e9, en 3 ans, de z\u00e9ro \u00e0 1 000 clients faisant partie du Microsoft&rsquo;s Enterprise Agreement","datePublished":"2020-12-11T15:41:37+00:00","dateModified":"2026-03-18T18:16:59+00:00","mainEntityOfPage":{"@id":"https:\/\/cirasync.com\/fr\/articles-du-blog\/actualites\/from-zero-to-1000-enterprise-customers\/"},"wordCount":301,"publisher":{"@id":"https:\/\/cirasync.com\/fr\/#organization"},"image":{"@id":"https:\/\/cirasync.com\/fr\/articles-du-blog\/actualites\/from-zero-to-1000-enterprise-customers\/#primaryimage"},"thumbnailUrl":"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/05\/default-image-cirasync_p-1.png","keywords":["Actualit\u00e9s","Communiqu\u00e9 de presse"],"articleSection":["Actualit\u00e9s","Strat\u00e9gies d'entreprise"],"inLanguage":"fr-FR"},{"@type":"WebPage","@id":"https:\/\/cirasync.com\/fr\/articles-du-blog\/actualites\/from-zero-to-1000-enterprise-customers\/","url":"https:\/\/cirasync.com\/fr\/articles-du-blog\/actualites\/from-zero-to-1000-enterprise-customers\/","name":"De z\u00e9ro \u00e0 1000 clients premium | CiraSync","isPartOf":{"@id":"https:\/\/cirasync.com\/fr\/#website"},"primaryImageOfPage":{"@id":"https:\/\/cirasync.com\/fr\/articles-du-blog\/actualites\/from-zero-to-1000-enterprise-customers\/#primaryimage"},"image":{"@id":"https:\/\/cirasync.com\/fr\/articles-du-blog\/actualites\/from-zero-to-1000-enterprise-customers\/#primaryimage"},"thumbnailUrl":"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/05\/default-image-cirasync_p-1.png","datePublished":"2020-12-11T15:41:37+00:00","dateModified":"2026-03-18T18:16:59+00:00","description":"Blog CiraSync: Conseils et meilleures pratiques pour synchronisation contacts et calendriers Office 365.","breadcrumb":{"@id":"https:\/\/cirasync.com\/fr\/articles-du-blog\/actualites\/from-zero-to-1000-enterprise-customers\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/cirasync.com\/fr\/articles-du-blog\/actualites\/from-zero-to-1000-enterprise-customers\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/cirasync.com\/fr\/articles-du-blog\/actualites\/from-zero-to-1000-enterprise-customers\/#primaryimage","url":"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/05\/default-image-cirasync_p-1.png","contentUrl":"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/05\/default-image-cirasync_p-1.png","width":1200,"height":630,"caption":"default image cirasync_p"},{"@type":"BreadcrumbList","@id":"https:\/\/cirasync.com\/fr\/articles-du-blog\/actualites\/from-zero-to-1000-enterprise-customers\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/cirasync.com\/fr\/"},{"@type":"ListItem","position":2,"name":"Comment Cira Apps est pass\u00e9, en 3 ans, de z\u00e9ro \u00e0 1 000 clients faisant partie du Microsoft&#8217;s Enterprise Agreement"}]},{"@type":"WebSite","@id":"https:\/\/cirasync.com\/fr\/#website","url":"https:\/\/cirasync.com\/fr\/","name":"CiraSync","description":"Sync the Office 365 GAL, public folders and calendars to smartphones.","publisher":{"@id":"https:\/\/cirasync.com\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/cirasync.com\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/cirasync.com\/fr\/#organization","name":"CiraSync","url":"https:\/\/cirasync.com\/fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/cirasync.com\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/07\/CiraSync-Logo-.png","contentUrl":"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/07\/CiraSync-Logo-.png","width":1200,"height":671,"caption":"CiraSync"},"image":{"@id":"https:\/\/cirasync.com\/fr\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/CiraSync\/","https:\/\/x.com\/CiraSync","https:\/\/www.linkedin.com\/company\/cira-apps-limited","https:\/\/www.youtube.com\/channel\/UCdFkOfXlRAWRadzGit3jJZA\/videos"],"description":"CiraSync automatically syncs CRM, contact & calendar data from M365, Exchange & many CRMs to every smartphone.","email":"support@cirasync.com","telephone":"1 (202) 747 0888","legalName":"CiraSync"},{"@type":"Person","@id":"https:\/\/cirasync.com\/fr\/#\/schema\/person\/a179dfe101e83de2d1e79161e39e58d0","name":"Ema Zulic","image":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/cirasync.com\/fr\/#\/schema\/person\/image\/6908e25f5b970f7afc565f7c922b5564","url":"https:\/\/cirasync.com\/wp-content\/uploads\/2026\/01\/Ema-Zulic.jpg","contentUrl":"https:\/\/cirasync.com\/wp-content\/uploads\/2026\/01\/Ema-Zulic.jpg","caption":"Ema Zulic"},"description":"Ema Zulic is the Vice President of Product Management and Customer Support at Cira Apps Ltd, where she drives product strategy, customer experience, and global support operations. With over 10 years of SaaS support expertise and more than 20 years of overall customer support leadership, Ema is blending deep technical insight with a passion for building high\u2011performing, customer\u2011centric teams. Her work focuses on delivering intuitive products, refining support processes, and creating seamless experiences for enterprise organizations. Outside of her leadership role, Ema shares practical, real\u2011world guidance to help companies strengthen their support models, improve operational efficiency, and elevate the customer journey.","url":"https:\/\/cirasync.com\/fr\/author\/ema-zulic\/"}]}},"authors":[{"term_id":13546,"user_id":12,"is_guest":0,"slug":"ema-zulic","display_name":"Ema Zulic","avatar_url":{"url":"https:\/\/cirasync.com\/wp-content\/uploads\/2026\/01\/Ema-Zulic.jpg","url2x":"https:\/\/cirasync.com\/wp-content\/uploads\/2026\/01\/Ema-Zulic.jpg"},"0":null,"1":"","2":"","3":"","4":"","5":"","6":"","7":"","8":""}],"_links":{"self":[{"href":"https:\/\/cirasync.com\/fr\/wp-json\/wp\/v2\/posts\/35936","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cirasync.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cirasync.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cirasync.com\/fr\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/cirasync.com\/fr\/wp-json\/wp\/v2\/comments?post=35936"}],"version-history":[{"count":1,"href":"https:\/\/cirasync.com\/fr\/wp-json\/wp\/v2\/posts\/35936\/revisions"}],"predecessor-version":[{"id":68825,"href":"https:\/\/cirasync.com\/fr\/wp-json\/wp\/v2\/posts\/35936\/revisions\/68825"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cirasync.com\/fr\/wp-json\/wp\/v2\/media\/9787"}],"wp:attachment":[{"href":"https:\/\/cirasync.com\/fr\/wp-json\/wp\/v2\/media?parent=35936"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cirasync.com\/fr\/wp-json\/wp\/v2\/categories?post=35936"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cirasync.com\/fr\/wp-json\/wp\/v2\/tags?post=35936"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/cirasync.com\/fr\/wp-json\/wp\/v2\/ppma_author?post=35936"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}