{"id":36993,"date":"2021-01-20T04:15:40","date_gmt":"2021-01-20T11:15:40","guid":{"rendered":"https:\/\/ciraapps.com\/?p=36993"},"modified":"2026-03-18T07:27:34","modified_gmt":"2026-03-18T14:27:34","slug":"automatically-syncing-hubspot-crm-to-smartphones","status":"publish","type":"post","link":"https:\/\/cirasync.com\/fr\/articles-du-blog\/gestion-des-contacts\/automatically-syncing-hubspot-crm-to-smartphones\/","title":{"rendered":"Avantages commerciaux de la synchronisation automatique de HubSpot CRM sur les smartphones"},"content":{"rendered":"<p>Plusieurs d\u00e9partement de votre entreprise utilisent le syst\u00e8me GRC (Gestion de la relation client) pour g\u00e9rer et am\u00e9liorer les relations clients; d\u00e9partements les ventes, le marketing, le service client, l&rsquo;assistance technique, et m\u00eame la comptabilit\u00e9. En effet, chaque employ\u00e9 pouvant entrer en contact avec un client doit pouvoir l&rsquo;atteindre sans probl\u00e8me, en particulier lorsque l&#8217;employ\u00e9 n&rsquo;est pas au bureau. Il en va de m\u00eame pour un prospect, un fournisseur ou un revendeur.<br \/>\nCependant, sans une <a href=\"https:\/\/cirasync.com\/fr\/crm-sync\/\">solution de synchronisation automatique des contacts<\/a> qui rend les contacts du GRC accessibles sur les smartphones, les employ\u00e9s perdent du temps \u00e0 rechercher les informations de contact \u00e0 jour, sont incapables d&rsquo;identifier les appels professionnels cruciaux ou sont oblig\u00e9s d&rsquo;effectuer des mises \u00e0 jour manuelles.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Acces_aux_contacts_HubSpot_CRM_sur_les_smartphones\"><\/span>Acc\u00e8s aux contacts HubSpot CRM sur les smartphones<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Examinons le sc\u00e9nario d&rsquo;une entreprise qui utilise Office 365 et HubSpot CRM. L&rsquo;entreprise souhaite que chaque employ\u00e9 puisse facilement identifier et joindre un client, comme d\u00e9crit dans les sc\u00e9narios suivants:<\/p>\n<ul>\n<li>Lorsqu&rsquo;un client appelle pour acheter ou demander de l&rsquo;aide, le nom du client et de l&rsquo;entreprise doivent appara\u00eetre instantan\u00e9ment sur les appels entrants.<\/li>\n<li>Pour un vendeur en d\u00e9placement, il est essentiel que tous les clients et contacts des prospects soient dans le carnet d&rsquo;adresses de son smartphone.<\/li>\n<\/ul>\n<p>Avec un carnet d&rsquo;adresses vide, les appels entrants, la messagerie vocale et les SMS apparaissent tous sous forme de num\u00e9ros de t\u00e9l\u00e9phone anonymes.<\/p>\n<p>La solution: utilisez CiraSync et le <a href=\"https:\/\/www.piesync.com\/?utm_source=launch&amp;utm_medium=blog&amp;utm_campaign=ciresync&amp;utm_content=cta1\" target=\"_blank\" rel=\"noopener noreferrer\">connecteur PieSync<\/a> pour synchroniser les contacts HubSpot avec chaque bo\u00eete aux lettres Office 365 et ainsi les rendre accessibles sur chaque smartphone professionnel. Le cas d&rsquo;utilisation d\u00e9crit ci-dessous montre comment les solutions combin\u00e9es fonctionnent avec HubSpot.<\/p>\n<div class='et-box et-info'>\n\t\t\t\t\t<div class='et-box-content'><strong>NOTE:<\/strong> Soit dit en passant, CiraSync dispose d&rsquo;une <a href=\"https:\/\/cirasync.com\/fr\/articles-du-blog\/gestion-des-contacts\/how-to-get-salesforce-integration-through-outlook-for-macs-and-smartphone-users\/\">solution de synchronisation native pour rendre les contacts Salesforce accessibles sur les smartphones<\/a>.<\/div><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Comment_CiraSync_et_PieSync_permettent_la_synchronisation_automatique_de_HubSpot_CRM_sur_les_smartphones\"><\/span>Comment CiraSync et PieSync permettent la synchronisation automatique de HubSpot CRM sur les smartphones<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Alfalfa Elevator Company (ce n&rsquo;est pas le nom d&rsquo;une entreprise r\u00e9elle) compte environ 100 utilisateurs d&rsquo;Office 365 et 4500 contacts sur son HubSpot CRM. La liste comprend les clients, les entreprises de construction, les revendeurs et les contacts dans les agences gouvernementales \u00e0 l&rsquo;\u00e9chelle nationale et locale.<\/p>\n<p>Cinq vendeurs vendent des ascenseurs et des services contractuels associ\u00e9s. Ces commerciaux sont tr\u00e8s mobiles et chacun d&rsquo;eux souhaite pouvoir afficher et modifier les contacts HubSpot directement depuis son iPhone ou Android.<\/p>\n<p>Avec la connexion PieSync \u00e0 Office 365, l&rsquo;\u00e9quipe de vente r\u00e9alise rapidement une synchronisation bidirectionnelle compl\u00e8te. Cela repr\u00e9sente environ 300$\/mois pour les cinq utilisateurs, mais il s&rsquo;agit pratiquement d&rsquo;un chiffre trop bas lorsque vous analysez les dizaines de millions de dollars de revenus que l&rsquo;\u00e9quipe de vente rapporte.<\/p>\n<p>La synchronisation bidirectionnelle des contacts HubSpot vers les contacts Outlook d&rsquo;Office 365 en utilisant PieSync c&rsquo;est comme faire un <a href=\"https:\/\/en.wikipedia.org\/wiki\/Home_run\" target=\"_blank\" rel=\"noopener noreferrer\">coup de circuit \/ home run<\/a> (si vous jouez au baseball) ou un <a href=\"https:\/\/en.wikipedia.org\/wiki\/Boundary_(cricket)\" target=\"_blank\" rel=\"noopener noreferrer\">six<\/a> (si vous jouez au cricket).<\/p>\n<p>Attendez, nous n&rsquo;avons pas encore termin\u00e9 l&rsquo;histoire !<\/p>\n<p>En quelques jours, le responsable du service sur le terrain et l&rsquo;\u00e9quipe du service client apprennent que l&rsquo;\u00e9quipe commerciale a acc\u00e8s aux informations sur chaque client directement sur Outlook et leurs smartphones. Ils veulent la m\u00eame chose. L&rsquo;\u00e9quipe du service sur le terrain repr\u00e9sente 85 utilisateurs mobiles et l&rsquo;\u00e9quipe du service client compte environ 15 utilisateurs. Ces d\u00e9partements n\u2019ont pas tout \u00e0 fait le m\u00eame budget que le vice-pr\u00e9sident des ventes. En outre, ces d\u00e9partements ne devraient \u00eatre que des consommateurs des donn\u00e9es HubSpot CRM, car le service de vente ne souhaite pas que quelqu&rsquo;un en dehors des ventes modifie les donn\u00e9es des clients.<\/p>\n<p>Par co\u00efncidence, Alfalfa utilise d\u00e9j\u00e0 la <a href=\"https:\/\/cirasync.com\/fr\/gal-sync\/\">solution de synchronisation GAL de CiraSync<\/a> pour 110 utilisateurs. L&rsquo;\u00e9quipe d&rsquo;informatique d&rsquo;Alfalfa met en place une synchronisation unidirectionnelle pour les 100 utilisateurs restants. Un tunnel de synchronisation \u00e0 partir de la bo\u00eete aux lettres Sales Managers est utilis\u00e9 comme cible vers les groupes Field Service GAL et Customer Service GAL.<\/p>\n<p>En quelques minutes, 100 autres utilisateurs obtiennent une synchronisation unidirectionnelle des contacts HubSpot CRM sur leur bo\u00eete aux lettres!<\/p>\n<p>Voici quelques articles suppl\u00e9mentaires sur CiraSync et PieSync:<\/p>\n<ul>\n<li>\n<p class=\"entry-title\"><a href=\"https:\/\/cirasync.com\/fr\/articles-dassistance\/how-to-sync-hubspot-crm-contacts-to-smartphones\/\">Comment synchroniser Hubspot avec chaque bo\u00eete aux lettres Office 365 de votre entreprise<\/a><\/p>\n<\/li>\n<li>\n<p class=\"Header__Title-w80ffy-1 dtELrE\"><a href=\"https:\/\/www.piesync.com\/blog\/cirasync\/\" target=\"_blank\" rel=\"noopener noreferrer\">Boostez vos connecteurs Outlook et Exchange avec CiraSync!<\/a><\/p>\n<\/li>\n<li><a href=\"https:\/\/www.youtube.com\/watch?v=s2gCcmJFotQ&amp;feature=youtu.be\" target=\"_blank\" rel=\"noopener noreferrer\">Synchronisation des contacts des dossiers GAL et publics vers d&rsquo;autres applications cloud gr\u00e2ce \u00e0 une utilisation combin\u00e9e de CiraSync et PieSync<\/a> (Vid\u00e9o)<\/li>\n<\/ul>\n<p>Comme d&rsquo;habitude, \u00e9crivez-nous si vous avez des questions.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Plusieurs d\u00e9partement de votre entreprise utilisent le syst\u00e8me GRC (Gestion de la relation client) pour g\u00e9rer et am\u00e9liorer les relations clients; d\u00e9partements les ventes, le marketing, le service client, l&rsquo;assistance technique, et m\u00eame la comptabilit\u00e9. En effet, chaque employ\u00e9 pouvant entrer en contact avec un client doit pouvoir l&rsquo;atteindre sans probl\u00e8me, en particulier lorsque l&#8217;employ\u00e9 [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":9787,"comment_status":"closed","ping_status":"closed","sticky":true,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_nextfly_llmd_date_locked":false,"footnotes":""},"categories":[12167],"tags":[12230,13359,13357,12250],"ppma_author":[13546],"class_list":["post-36993","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-gestion-des-contacts","tag-crm-fr","tag-hubspot-fr","tag-piesync-fr","tag-salesforce-fr"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.1 (Yoast SEO v27.1.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Synchroniser Hubspot avec Bo\u00eetes Mail Office 365<\/title>\n<meta name=\"description\" content=\"Synchronisez contacts Salesforce avec iPhones et Android Office 365. Compatible avec plus de beaucoup CRM.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cirasync.com\/fr\/articles-du-blog\/gestion-des-contacts\/automatically-syncing-hubspot-crm-to-smartphones\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Avantages commerciaux de la synchronisation automatique de HubSpot CRM sur les smartphones\" \/>\n<meta property=\"og:description\" content=\"Synchronisez contacts Salesforce avec iPhones et Android Office 365. Compatible avec plus de beaucoup CRM.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/cirasync.com\/fr\/articles-du-blog\/gestion-des-contacts\/automatically-syncing-hubspot-crm-to-smartphones\/\" \/>\n<meta property=\"og:site_name\" content=\"CiraSync\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/CiraSync\/\" \/>\n<meta property=\"article:published_time\" content=\"2021-01-20T11:15:40+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-18T14:27:34+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/06\/automatically-syncing-hubspot-crm-to-smartphones-1200x630.png\" \/>\n<meta name=\"author\" content=\"Ema Zulic\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@CiraSync\" \/>\n<meta name=\"twitter:site\" content=\"@CiraSync\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Ema Zulic\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/cirasync.com\/fr\/articles-du-blog\/gestion-des-contacts\/automatically-syncing-hubspot-crm-to-smartphones\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/cirasync.com\/fr\/articles-du-blog\/gestion-des-contacts\/automatically-syncing-hubspot-crm-to-smartphones\/\"},\"author\":{\"name\":\"Ema Zulic\",\"@id\":\"https:\/\/cirasync.com\/fr\/#\/schema\/person\/a179dfe101e83de2d1e79161e39e58d0\"},\"headline\":\"Avantages commerciaux de la synchronisation automatique de HubSpot CRM sur les smartphones\",\"datePublished\":\"2021-01-20T11:15:40+00:00\",\"dateModified\":\"2026-03-18T14:27:34+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/cirasync.com\/fr\/articles-du-blog\/gestion-des-contacts\/automatically-syncing-hubspot-crm-to-smartphones\/\"},\"wordCount\":795,\"publisher\":{\"@id\":\"https:\/\/cirasync.com\/fr\/#organization\"},\"image\":{\"@id\":\"https:\/\/cirasync.com\/fr\/articles-du-blog\/gestion-des-contacts\/automatically-syncing-hubspot-crm-to-smartphones\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/05\/default-image-cirasync_p-1.png\",\"keywords\":[\"CRM\",\"HubSpot\",\"PieSync\",\"Salesforce\"],\"articleSection\":[\"Gestion des contacts\"],\"inLanguage\":\"fr-FR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/cirasync.com\/fr\/articles-du-blog\/gestion-des-contacts\/automatically-syncing-hubspot-crm-to-smartphones\/\",\"url\":\"https:\/\/cirasync.com\/fr\/articles-du-blog\/gestion-des-contacts\/automatically-syncing-hubspot-crm-to-smartphones\/\",\"name\":\"Synchroniser Hubspot avec Bo\u00eetes Mail Office 365\",\"isPartOf\":{\"@id\":\"https:\/\/cirasync.com\/fr\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/cirasync.com\/fr\/articles-du-blog\/gestion-des-contacts\/automatically-syncing-hubspot-crm-to-smartphones\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/cirasync.com\/fr\/articles-du-blog\/gestion-des-contacts\/automatically-syncing-hubspot-crm-to-smartphones\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/cirasync.com\/wp-content\/uploads\/2019\/05\/default-image-cirasync_p-1.png\",\"datePublished\":\"2021-01-20T11:15:40+00:00\",\"dateModified\":\"2026-03-18T14:27:34+00:00\",\"description\":\"Synchronisez contacts Salesforce avec iPhones et Android Office 365. 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With over 10 years of SaaS support expertise and more than 20 years of overall customer support leadership, Ema is blending deep technical insight with a passion for building high\u2011performing, customer\u2011centric teams. Her work focuses on delivering intuitive products, refining support processes, and creating seamless experiences for enterprise organizations. Outside of her leadership role, Ema shares practical, real\u2011world guidance to help companies strengthen their support models, improve operational efficiency, and elevate the customer journey.\",\"url\":\"https:\/\/cirasync.com\/fr\/author\/ema-zulic\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Synchroniser Hubspot avec Bo\u00eetes Mail Office 365","description":"Synchronisez contacts Salesforce avec iPhones et Android Office 365. 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