{"id":39033,"date":"2021-09-14T06:45:15","date_gmt":"2021-09-14T13:45:15","guid":{"rendered":"http:\/\/cirasync.com\/?p=39033"},"modified":"2026-03-13T20:25:05","modified_gmt":"2026-03-14T03:25:05","slug":"merged-linked-corrupted-contacts-ios","status":"publish","type":"post","link":"https:\/\/cirasync.com\/fr\/informatique-de-gestion\/merged-linked-corrupted-contacts-ios\/","title":{"rendered":"R\u00e9solution des contacts li\u00e9s, fusionn\u00e9s et corrompus sur IOS"},"content":{"rendered":"<p>Avec les r\u00e9centes mises \u00e0 jour d&rsquo;iOS, des probl\u00e8mes de compatibilit\u00e9 peuvent survenir entre CiraSync et les iPhones. Ces probl\u00e8mes peuvent cause des contacts fusionn\u00e9s, li\u00e9s ou corrompus. Ce guide montre comment r\u00e9soudre ces probl\u00e8mes de compatibilit\u00e9.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Avant_de_Commencer\"><\/span>Avant de Commencer<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li>Nous vous recommandons de <a href=\"https:\/\/cirasync.com\/fr\/support-request\/\">soumettre un ticket d&rsquo;assistance<\/a> pour en discuter avec l&rsquo;\u00e9quipe technique de CiraSync avant d&rsquo;effectuer cette proc\u00e9dure. Ensuite, l&rsquo;\u00e9quipe technique pr\u00e9parera une r\u00e9union sur zoom avec vous pour faire un partage d&rsquo;\u00e9cran. Cela permet de s&rsquo;assurer que toutes les \u00e9tapes sont ex\u00e9cut\u00e9es correctement.<\/li>\n<li>Avant d&rsquo;effectuer cette proc\u00e9dure, assurez-vous que votre appareil est connect\u00e9 au WiFi.<\/li>\n<li>Les proc\u00e9dures suivantes sont effectu\u00e9es avec un iPhone.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Instructions\"><\/span>Instructions<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ol>\n<li>Ouvrez les <strong>Param\u00e8tres<\/strong>.<\/li>\n<li>Appuyez sur <strong>Mots de passe et comptes<\/strong>. Les param\u00e8tres de <strong>Mots de passe et comptes<\/strong> s&rsquo;ouvriront ensuite. (Voir l&rsquo;image ci-dessous.) <img decoding=\"async\" class=\"aligncenter wp-image-19046\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2020\/01\/Passwords-Accounts-Settings-1.png\" alt=\"\" width=\"414\" height=\"598\" \/><\/li>\n<li>Cliquez sur <strong>iCloud<\/strong>. Les param\u00e8tres <strong>Apple ID<\/strong> s&rsquo;ouvriront. (Voir l&rsquo;image ci-dessous.) <img decoding=\"async\" class=\"aligncenter wp-image-19054\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2020\/01\/Apple-ID-Settings-614x1024.png\" alt=\"\" width=\"414\" height=\"690\" \/><\/li>\n<li>Cliquez sur <strong>iCloud.<\/strong> Les param\u00e8tres <strong>iCloud<\/strong> s&rsquo;ouvriront. (Voir l&rsquo;image ci-dessous.)<img decoding=\"async\" class=\"aligncenter wp-image-19062\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2020\/01\/iCloud-Settings-614x1024.png\" alt=\"\" width=\"414\" height=\"691\" \/><\/li>\n<li>Appuyez sur le curseur \u00e0 c\u00f4t\u00e9 de <strong>Contacts<\/strong>. Une invite appara\u00eetra. (Voir l&rsquo;image ci-dessous.) <img decoding=\"async\" class=\"aligncenter wp-image-19101\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2020\/01\/iCloud-Settings-Prompt-473x1024.png\" alt=\"\" width=\"414\" height=\"896\" \/><\/li>\n<li>Appuyez sur <strong>Supprimer de mon iPhone<\/strong>. <div class='et-box et-info'>\n\t\t\t\t\t<div class='et-box-content'><strong>REMARQUE:<\/strong> Cela ne supprimera pas d\u00e9finitivement les contacts. Les donn\u00e9es de contact sont stock\u00e9es sur iCloud. Cela ne supprimera que les contacts du t\u00e9l\u00e9phone.<\/div><\/div><\/li>\n<li>Revenez aux <strong>Param\u00e8tres Mots de passe et comptes<\/strong>.<\/li>\n<li>Appuyez sur n&rsquo;importe quelle autre source de contact utilis\u00e9e pour les configurations de synchronisation de CiraSync. Dans cet exemple, nous appuierons sur <strong>Exchange<\/strong>.<\/li>\n<li>Appuyez sur le curseur \u00e0 c\u00f4t\u00e9 de <strong>Contacts<\/strong>. Une invite appara\u00eetra. (Voir l&rsquo;image ci-dessous.) <img decoding=\"async\" class=\"aligncenter wp-image-19078\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2020\/01\/Exchange-Settings-Prompt-1-473x1024.png\" alt=\"\" width=\"414\" height=\"896\" \/><\/li>\n<li>Appuyez sur <strong>Supprimer de mon iPhone<\/strong>. <div class='et-box et-info'>\n\t\t\t\t\t<div class='et-box-content'><strong>REMARQUE:<\/strong> Cela ne supprimera pas d\u00e9finitivement les contacts. Les donn\u00e9es de contact Microsoft sont stock\u00e9es sur le Cloud Microsoft. Cette invite supprimera uniquement les contacts Exchange du t\u00e9l\u00e9phone.<\/div><\/div><\/li>\n<li>Allez \u00e0 <strong>Contacts<\/strong>. Il ne devrait y avoir aucun contact maintenant. <div class='et-box et-info'>\n\t\t\t\t\t<div class='et-box-content'><strong>REMARQUE:<\/strong> le processus de suppression des contacts peut prendre 30 \u00e0 40 minutes sur votre t\u00e9l\u00e9phone.<\/div><\/div><\/li>\n<li>Revenez \u00e0 <strong>iCloud<\/strong> et aux autres param\u00e8tres de source de contact.<\/li>\n<li>Appuyez sur le curseur \u00e0 c\u00f4t\u00e9 de <strong>Contacts<\/strong> pour chaque param\u00e8tre.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Avec les r\u00e9centes mises \u00e0 jour d&rsquo;iOS, des probl\u00e8mes de compatibilit\u00e9 peuvent survenir entre CiraSync et les iPhones. Ces probl\u00e8mes peuvent cause des contacts fusionn\u00e9s, li\u00e9s ou corrompus. Ce guide montre comment r\u00e9soudre ces probl\u00e8mes de compatibilit\u00e9. Avant de Commencer Nous vous recommandons de soumettre un ticket d&rsquo;assistance pour en discuter avec l&rsquo;\u00e9quipe technique de [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":9787,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_nextfly_llmd_date_locked":false,"footnotes":""},"categories":[11084,11083],"tags":[12260],"ppma_author":[13546],"class_list":["post-39033","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-articles-dassistance","category-informatique-de-gestion","tag-ios-fr"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.1 (Yoast SEO v27.1.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>R\u00e9soudre Les Contacts Ios Li\u00e9s Fusionn\u00e9s Et Corrompus<\/title>\n<meta name=\"description\" content=\"Support 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