{"id":39091,"date":"2021-09-11T03:00:24","date_gmt":"2021-09-11T10:00:24","guid":{"rendered":"http:\/\/cirasync.com\/?p=39091"},"modified":"2026-03-18T09:37:06","modified_gmt":"2026-03-18T16:37:06","slug":"electric-utility-shared-contact-sync-solution","status":"publish","type":"post","link":"https:\/\/cirasync.com\/fr\/etudes-de-cas\/electric-utility-shared-contact-sync-solution\/","title":{"rendered":"CiraSync apporte une connectivit\u00e9 de contact aux entreprises de service, de r\u00e9paration et d’installation dans tout l’Alabama"},"content":{"rendered":"

[et_pb_section fb_built=\u00a0\u00bb1″ admin_label=\u00a0\u00bbsection\u00a0\u00bb _builder_version=\u00a0\u00bb4.16″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row admin_label=\u00a0\u00bbrow\u00a0\u00bb _builder_version=\u00a0\u00bb4.16″ background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_left\u00a0\u00bb background_repeat=\u00a0\u00bbrepeat\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.16″ custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_text admin_label=\u00a0\u00bbText\u00a0\u00bb _builder_version=\u00a0\u00bb4.16″ background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_left\u00a0\u00bb background_repeat=\u00a0\u00bbrepeat\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

R\u00e9sum\u00e9<\/h4>\n

Dixie Electric, Plumbing & Air<\/a> est dans le business depuis 1908 et a vu de nombreux changements se produire dans les domaines des services et de la technologie. L’entreprise dispose d’une main-d’\u0153uvre nombreuse qui dessert de grands projets de construction commerciale ainsi que des maisons r\u00e9sidentielles. Les techniciens de service \u00e0 distance de Dixie Electric travaillent de Montgomery, en Alabama, jusqu’aux fronti\u00e8res du Missouri et de la G\u00e9orgie. Ils devaient trouver un moyen de maintenir automatiquement leurs employ\u00e9s sur le terrain au courant de leurs contacts avec peu ou pas d’implication de leur service informatique.<\/p>\n

D\u00e9fis<\/h4>\n

Dixie Electric utilise Microsoft Office 365 pour les besoins de son entreprise. Ils ont constat\u00e9 que cela fonctionnait bien, mais n’a pas r\u00e9ussi \u00e0 synchroniser les contacts avec les smartphones professionnels. Chaque fois qu’un nouveau contact ou un employ\u00e9 changeait dans sa liste de contacts, le service informatique de Dixie Electric devait imprimer une liste de contacts et remettre un papier aux nouveaux employ\u00e9s afin qu’ils puissent ajouter ou mettre \u00e0 jour manuellement leurs contacts sur leurs t\u00e9l\u00e9phones professionnels. Nous ne voulons pas que quiconque, pas seulement l’informatique, soit impliqu\u00e9 dans la mise \u00e0 jour des num\u00e9ros de contact.<\/p>\n

Directrice informatique chez Dixie Electric, Amy Leigh Baker a trouv\u00e9 qu’il s’agissait d’une nuisance pour toutes les personnes impliqu\u00e9es et d’un moyen inefficace de g\u00e9rer la mise \u00e0 jour des contacts pour leurs employ\u00e9s qui travaillent sur le terrain ; sans parler des personnes suppl\u00e9mentaires qui travaillent dans d’autres d\u00e9partements. Elle cherchait une meilleure fa\u00e7on de g\u00e9rer cette t\u00e2che laborieuse.<\/p>\n

\n \u201cCiraSync fonctionne comme il est cens\u00e9 fonctionner ; nos contacts sont automatiquement mis \u00e0 jour et synchronis\u00e9s pour nos travailleurs \u00e0 distance et nous n’avons jamais \u00e0 nous en soucier.\u201d<\/p>\n

Amy Leigh Baker, directrice informatique<\/cite>\n<\/p><\/blockquote>\n

\"La<\/p>\n

Solution<\/h4>\n

Mme Baker a tent\u00e9 de r\u00e9soudre ces probl\u00e8mes en recherchant les forums de support Microsoft. Cependant, apr\u00e8s avoir d\u00e9couvert que Microsoft n’avait aucune solution pour synchroniser les contacts et les calendriers partag\u00e9s avec les smartphones, Baker s’est adress\u00e9 \u00e0 Google pour voir si quelqu’un d’autre avait ce probl\u00e8me avec la synchronisation des contacts. Elle a constat\u00e9 qu’elle n’\u00e9tait pas seule et que ce d\u00e9fi \u00e9tait facilement r\u00e9solu avec la solution CiraSync GAL Sync<\/a>. Elle a lu toutes les critiques en ligne sur G2<\/a> et Capterra<\/a>, a visit\u00e9 le site Web de CiraSync et a lu des \u00e9tudes de cas d’autres personnes dans son secteur. Le jour m\u00eame o\u00f9 elle a commenc\u00e9 ses recherches, elle a sign\u00e9 Dixie Electric pour le service.<\/p>\n

\u00ab Mon exp\u00e9rience de d\u00e9marrage avec CiraSync a \u00e9t\u00e9 un jeu d’enfant. Nous \u00e9tions op\u00e9rationnels le jour m\u00eame de mon inscription. Tous nos contacts sont synchronis\u00e9s de mani\u00e8re transparente \u00bb, a d\u00e9clar\u00e9 Baker. \u00ab Je suis tellement heureux d’avoir abandonn\u00e9 les listes de contacts papier et d’avoir rendu la vie de nos employ\u00e9s un peu plus facile. \u00bb a-t-elle poursuivi.<\/p>\n

Dixie Electric pr\u00e9voit de conserver CiraSync et le recommanderait \u00e0 toute entreprise qui met actuellement \u00e0 jour manuellement ses contacts.<\/p>\n

T\u00e9l\u00e9charger le PDF<\/a><\/h4>\n

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R\u00e9sum\u00e9 Dixie Electric, Plumbing & Air est dans le business depuis 1908 et a vu de nombreux changements se produire dans les domaines des services et de la technologie. L’entreprise dispose d’une main-d’\u0153uvre nombreuse qui dessert de grands projets de construction commerciale ainsi que des maisons r\u00e9sidentielles. Les techniciens de service \u00e0 distance de Dixie […]<\/p>\n","protected":false},"author":3,"featured_media":33489,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_nextfly_llmd_date_locked":false,"footnotes":""},"categories":[12173],"tags":[],"ppma_author":[13538],"class_list":["post-39091","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-etudes-de-cas"],"yoast_head":"\nUne Entreprise d'\u00c3\u00a9lectricit\u00c3\u00a9 Trouve Une Solution De \u00e2\u20ac\u201c V2<\/title>\n<meta name=\"description\" content=\"\u00c9tudes de cas CiraSync: Voyez comment les entreprises \u00e9conomisent temps et argent avec la synchronisation automatique.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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