{"id":39105,"date":"2021-09-11T02:58:32","date_gmt":"2021-09-11T09:58:32","guid":{"rendered":"http:\/\/cirasync.com\/?p=39105"},"modified":"2026-03-18T11:27:24","modified_gmt":"2026-03-18T18:27:24","slug":"service-company-gal-sync-hybrid-solution","status":"publish","type":"post","link":"https:\/\/cirasync.com\/fr\/etudes-de-cas\/service-company-gal-sync-hybrid-solution\/","title":{"rendered":"CiraSync met fin au chaos de la gestion des contacts sur smartphone pour une soci\u00e9t\u00e9 de services"},"content":{"rendered":"

R\u00e9sum\u00e9<\/h4>\n

Technology Made Simple, le premier fournisseur de services informatiques sur appel de la r\u00e9gion de Chicago, est en activit\u00e9 depuis 2004. L’un de leurs clients, AA Service Co.<\/a>, une entreprise de services de chauffage et de climatisation \u00e0 grande \u00e9chelle, a utilis\u00e9 avec succ\u00e8s itrezzo<\/a> (solution de gestion des contacts Exchange on-premise pour smartphones suivie de CiraSync<\/a> [SaaS bas\u00e9 sur Azure pour la gestion des contacts Office 365 pour les smartphones] ) pour automatiser la gestion des contacts sur les smartphones des salari\u00e9s depuis 2015. (Cira Apps Ltd. et itrezzo sont des soci\u00e9t\u00e9s s\u0153urs.)<\/p>\n

D\u00e9fi de la gestion manuelle des contacts sur les smartphones<\/h4>\n

D’ici 2013-2014, les petites et moyennes entreprises comme AA Service ont rapidement adopt\u00e9 des technologies modernes telles que l’Internet par c\u00e2ble, les plateformes de stockage en nuage telles que Dropbox et SharePoint et Microsoft Office 365. En outre, le personnel de terrain de tous types et de toutes tailles d’entreprises a adopt\u00e9 les smartphones 4G comme l’iPhone 5s et 5c, ainsi que les appareils Android comme outil de communication cl\u00e9.<\/p>\n

De m\u00eame, les employ\u00e9s d’AA Service Co. ont commenc\u00e9 \u00e0 utiliser des smartphones pour rester en contact avec leurs coll\u00e8gues, les principaux fournisseurs et les ressources techniques. L’exigence du personnel \u00e9tait des contacts fiables et pr\u00e9cis, r\u00e9guli\u00e8rement synchronis\u00e9s, partag\u00e9s et mis \u00e0 jour sur les smartphones de l’\u00e9quipe et sans solution logicielle automatis\u00e9e, la gestion manuelle des contacts sur les smartphones professionnels est devenue un cauchemar pour l’informatique.<\/p>\n

Les smartphones professionnels seraient d\u00e9ploy\u00e9s avec une liste statique de contacts, \u00e0 la fois dans les contacts Exchange GAL et Public Folder. In\u00e9vitablement, le personnel allait et venait, changeait de nombre et les relations commerciales changeaient. \u00c9tant donn\u00e9 que leur serveur Exchange interne pouvait acc\u00e9der \u00e0 la base de donn\u00e9es de gestion des contacts int\u00e9gr\u00e9e au syst\u00e8me d’exploitation du smartphone, AA Service Co. devait g\u00e9rer des contacts en constante \u00e9volution.<\/p>\n

\u00ab Je soutiens de tout c\u0153ur CiraSync en tant que plate-forme totalement robuste, stable, rentable et intuitive pour mettre fin au chaos de la gestion des contacts sur les smartphones. \u00bb<\/p>\n

Bruce Carlson, responsable informatique, AA Service Co<\/cite><\/p><\/blockquote>\n

\"La<\/p>\n

Mettre fin au chaos de la gestion manuelle des contacts sur les smartphones<\/h4>\n

Bruce Carlson<\/a>, responsable informatique chez Technology Made Simple, a commenc\u00e9 \u00e0 rechercher un meilleur moyen de g\u00e9rer automatiquement les contacts sur les smartphones et a trouv\u00e9 un article pertinent sur le r\u00e9seau professionnel informatique Spiceworks<\/a>. En septembre 2015, la direction et le personnel du service AA ont convenu que la solution itrezzo \u00e9tait la bonne pour l’entreprise jusqu’\u00e0 ce qu’ils migrent vers Microsoft Office 365. Un an plus tard, apr\u00e8s avoir migr\u00e9 de son serveur Exchange interne vers Office 365 Exchange Online, l’entreprise a test\u00e9 puis adopt\u00e9 la solution CiraSync SaaS.<\/p>\n

Aujourd’hui, m\u00eame si AA Service Co. d\u00e9ploie le client Outlook sur les iPhones et les appareils Android, ils activent \u00e9galement la partie de synchronisation des contacts \u00e0 partir de la GAL Exchange et d’autres contacts du dossier public \u00e0 l’aide du syst\u00e8me de gestion des contacts natif pour les iPhones et les appareils Android.<\/p>\n

La soci\u00e9t\u00e9 a d\u00e9clar\u00e9 que l’exp\u00e9rience CiraSync s’int\u00e8gre parfaitement au syst\u00e8me de gestion des contacts sur la plate-forme iPhone et Android, qui comprend toutes les fonctionnalit\u00e9s du logiciel de num\u00e9rotation du t\u00e9l\u00e9phone.<\/p>\n

\u00ab CiraSync fonctionne et maintenant tout le monde est content ! \u00bb s’exclama Carlson. \u00ab Avec toutes les technologies d\u00e9cousues en jeu, il est formidable d’avoir CiraSync comme int\u00e9grateur pour \u00e9viter que la gestion des contacts ne soit incontr\u00f4lable. \u00bb<\/p>\n

R\u00e9sum\u00e9<\/h4>\n

La soci\u00e9t\u00e9 affirme avoir trouv\u00e9 que CiraSync est la seule solution capable de g\u00e9rer les contacts sur plusieurs smartphones et de permettre une mise \u00e0 jour rapide par liaison radio (OTA) de tous les appareils lorsque le personnel change et que les informations de contact externes changent. Ils ex\u00e9cutent rapidement une mise \u00e0 jour CiraSync apr\u00e8s tout changement de contact, et dans un court laps de temps, tous les smartphones ont \u00e9t\u00e9 mis \u00e0 jour avec les nouvelles informations de contact.<\/p>\n

T\u00e9l\u00e9charger le PDF<\/a><\/h4>\n","protected":false},"excerpt":{"rendered":"

R\u00e9sum\u00e9 Technology Made Simple, le premier fournisseur de services informatiques sur appel de la r\u00e9gion de Chicago, est en activit\u00e9 depuis 2004. 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