{"id":39187,"date":"2021-09-11T02:45:01","date_gmt":"2021-09-11T09:45:01","guid":{"rendered":"http:\/\/cirasync.com\/?p=39187"},"modified":"2026-01-18T10:06:27","modified_gmt":"2026-01-18T17:06:27","slug":"sync-multiple-exchange-directory-contacts","status":"publish","type":"post","link":"https:\/\/cirasync.com\/fr\/etudes-de-cas\/sync-multiple-exchange-directory-contacts\/","title":{"rendered":"CiraSync r\u00e9sout les d\u00e9fis de communication pour une soci\u00e9t\u00e9 de conseil bas\u00e9e \u00e0 Boston"},"content":{"rendered":"

R\u00e9sum\u00e9<\/h4>\n

MERGE<\/a> est une soci\u00e9t\u00e9 de marketing et de communication du Boston Innovation District qui associe intelligence verticale, technologie et cr\u00e9ativit\u00e9 pour aider ses clients \u00e0 r\u00e9soudre des d\u00e9fis commerciaux complexes. Avec pr\u00e8s de 300 employ\u00e9s travaillant dans divers environnements de travail dans trois villes diff\u00e9rentes (Boston, Atlanta et Chicago), ils avaient besoin de trouver une solution logicielle s\u00e9curis\u00e9e pour la synchronisation centralis\u00e9e des contacts avec les smartphones des employ\u00e9s.<\/p>\n

D\u00e9fis<\/h4>\n

MERGE avait un d\u00e9fi particulier : ils sont devenus une seule agence \u00e0 partir de fusions avec six agences distinctes. Chacune des agences de fusion est arriv\u00e9e avec ses propres serveurs de messagerie, technologies internes, solutions cloud et r\u00e9pertoires de contacts \u00e9gar\u00e9s ou mal g\u00e9r\u00e9s. Les employ\u00e9s du service informatique et du service d’assistance passaient \u00e9norm\u00e9ment de temps \u00e0 travailler en t\u00eate-\u00e0-t\u00eate avec les employ\u00e9s pour trouver les coordonn\u00e9es dont ils avaient besoin. Dans l’ensemble, un temps consid\u00e9rable de ressources informatiques a \u00e9t\u00e9 consacr\u00e9 \u00e0 essayer de g\u00e9rer une situation d\u00e9sordonn\u00e9e cr\u00e9\u00e9e par un m\u00e9lange de diverses technologies.<\/p>\n

\u00abAvec toutes nos fusions, nos annuaires et contacts \u00e9taient un g\u00e2chis. CiraSync a aid\u00e9 l’entreprise \u00e0 \u00eatre sur la m\u00eame longueur d’onde.\u00bb<\/p>\n

Rick Heil, directeur informatique, MERGE<\/cite><\/p><\/blockquote>\n

\"La<\/p>\n

Solution<\/h4>\n

L’\u00e9quipe informatique a d\u00e9cid\u00e9 qu’il \u00e9tait temps de migrer tous les employ\u00e9s vers Microsoft Office 365 bas\u00e9 sur Azure. Cela unirait plusieurs \u00e9quipes interfonctionnelles et garantirait que tous les employ\u00e9s utilisent la m\u00eame solution. Le seul d\u00e9fi majeur qu’ils ont trouv\u00e9 avec Office 365 \u00e9tait un manque de fonctionnalit\u00e9s qui permettrait aux annuaires et contacts Exchange mis \u00e0 jour et pr\u00e9cis de se synchroniser automatiquement avec les smartphones des employ\u00e9s \u00e0 tout moment.<\/p>\n

\u00ab J’ai pass\u00e9 quelques minutes sur reddit.com<\/a> et j’ai trouv\u00e9 une forte recommandation pour CiraSync<\/a>. C’\u00e9tait la r\u00e9ponse \u00e0 nos probl\u00e8mes de gestion automatis\u00e9e des contacts \u00bb, a d\u00e9clar\u00e9 Rick Heil<\/a>, directeur informatique de MERGE. \u00ab Nous le r\u00e9glons et l’oublions avec CiraSync. \u00bb<\/p>\n

L’entreprise a trouv\u00e9 que la solution CiraSync SaaS bas\u00e9e sur Azure \u00e9tait le moyen le plus simple et le plus \u00e9conomique de synchroniser les contacts pour l’ensemble de l’entreprise. Depuis la mise en \u0153uvre de CiraSync, le service d’assistance informatique de MERGE a connu une diminution spectaculaire des appels \u00e0 l’aide demandant de l’aide pour obtenir des contacts pr\u00e9cis et \u00e0 jour sur les smartphones professionnels. Avec le d\u00e9ploiement de CiraSync, le personnel du service d’assistance a d\u00e9sormais plus de temps pour travailler sur des projets informatiques plus difficiles au lieu d’aider les gens \u00e0 obtenir quelque chose d’aussi simple que d’obtenir un contact pr\u00e9cis sur un smartphone.<\/p>\n

T\u00e9l\u00e9charger le PDF<\/a><\/h4>\n","protected":false},"excerpt":{"rendered":"

R\u00e9sum\u00e9 MERGE est une soci\u00e9t\u00e9 de marketing et de communication du Boston Innovation District qui associe intelligence verticale, technologie et cr\u00e9ativit\u00e9 pour aider ses clients \u00e0 r\u00e9soudre des d\u00e9fis commerciaux complexes. Avec pr\u00e8s de 300 employ\u00e9s travaillant dans divers environnements de travail dans trois villes diff\u00e9rentes (Boston, Atlanta et Chicago), ils avaient besoin de trouver […]<\/p>\n","protected":false},"author":3,"featured_media":32878,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_nextfly_llmd_date_locked":false,"footnotes":""},"categories":[12173],"tags":[],"ppma_author":[13538],"class_list":["post-39187","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-etudes-de-cas"],"yoast_head":"\nCiraSync R\u00e9sout Les Probl\u00e8mes De Synchronisation<\/title>\n<meta name=\"description\" content=\"\u00c9tude de cas : une entreprise de Boston est confront\u00e9e \u00e0 des probl\u00e8mes de contact avec les smartphones lorsque plusieurs annuaires sont fusionn\u00e9s en un seul. 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