{"id":44709,"date":"2024-01-25T16:06:32","date_gmt":"2024-01-25T23:06:32","guid":{"rendered":"http:\/\/cirasync.com\/?p=44709"},"modified":"2025-12-16T08:02:00","modified_gmt":"2025-12-16T15:02:00","slug":"global-address-list","status":"publish","type":"post","link":"https:\/\/cirasync.com\/fr\/blog-articles\/global-address-list\/","title":{"rendered":"Global Address List: Create, View &#038; Sync Guide 2023"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Streamlined communication is essential for both personal and professional purposes. Among the many tools that facilitate this is the Global Address List.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A Global Address List (GAL) is an essential component in enterprise-level systems, particularly those used in large organizations or institutions. It is a comprehensive directory service that contains all the email addresses and distribution lists of every individual associated with the organization.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In this article, we will learn more about the Global Address List (GAL), how to create a GAL, how to view the Global Address List, and how to <\/span><a href=\"http:\/\/cirasync.com\/gal-sync\/\"><span style=\"font-weight: 400;\">sync the GAL<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In short, this article will shed light on everything you need to know about the Global Address List.<\/span><\/p>\n<p><strong>Key Takeaways:<\/strong><\/p>\n<ul>\n<li>The Global Address List (GAL) is a company-wide contact list. It contains all the company&rsquo;s contact details (employees), plus essential contacts like external partners or clients.<\/li>\n<li>If you work for an organization that uses email tools like Microsoft Exchange or Microsoft 365 (Outlook), you probably have access to the GAL.<\/li>\n<li>There are two types of global address lists: 1) The online one that you can only access with the internet and 2) The offline GAL you can download and access without the internet.<\/li>\n<li>You can sync the global address list using <a href=\"https:\/\/cirasync.com\/\">CiraSync<\/a> and <a href=\"https:\/\/cirahub.com\/\">CiraHub<\/a>.<\/li>\n<\/ul>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_81 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/cirasync.com\/fr\/blog-articles\/global-address-list\/#What_is_the_Global_Address_List\" >What is the Global Address List?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/cirasync.com\/fr\/blog-articles\/global-address-list\/#Global_Address_List_vs_Outlook_Contact_List_Whats_the_Difference\" >Global Address List vs. Outlook Contact List What&rsquo;s the Difference?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/cirasync.com\/fr\/blog-articles\/global-address-list\/#Global_Address_List_vs_Offline_Global_Address_List_Whats_the_Difference\" >Global Address List vs. Offline Global Address List What&rsquo;s the Difference?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/cirasync.com\/fr\/blog-articles\/global-address-list\/#Global_Address_List_vs_Personal_Contact_List_Whats_the_Difference\" >Global Address List vs Personal Contact List What&rsquo;s the Difference?<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/cirasync.com\/fr\/blog-articles\/global-address-list\/#What_is_the_Global_Address_List_Used_For\" >What is the Global Address List Used For?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/cirasync.com\/fr\/blog-articles\/global-address-list\/#How_to_Create_a_Global_Address_List\" >How to Create a Global Address List<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/cirasync.com\/fr\/blog-articles\/global-address-list\/#Verifying_the_Creation_of_Your_GAL\" >Verifying the Creation of Your GAL<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/cirasync.com\/fr\/blog-articles\/global-address-list\/#How_to_View_a_Global_Address_List\" >How to View a Global Address List?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/cirasync.com\/fr\/blog-articles\/global-address-list\/#Viewing_the_GAL_in_Outlook_on_the_Web_OWA\" >Viewing the GAL in Outlook on the Web (OWA)<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/cirasync.com\/fr\/blog-articles\/global-address-list\/#Can_You_Use_the_GAL_Offline\" >Can You Use the GAL Offline?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/cirasync.com\/fr\/blog-articles\/global-address-list\/#How_to_Change_the_Default_Global_Address_List_in_Outlook\" >How to Change the Default Global Address List in Outlook<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/cirasync.com\/fr\/blog-articles\/global-address-list\/#How_to_Sync_GAL_Contacts_to_Devices_Using_Exchange_ActiveSync\" >How to Sync GAL Contacts to Devices Using Exchange ActiveSync<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/cirasync.com\/fr\/blog-articles\/global-address-list\/#Syncing_the_GAL_to_Microsoft_365_Devices\" >Syncing the GAL to Microsoft 365 Devices\u00a0<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/cirasync.com\/fr\/blog-articles\/global-address-list\/#How_to_Sync_GAL_Contacts_Using_CiraSync\" >How to Sync GAL Contacts Using CiraSync<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/cirasync.com\/fr\/blog-articles\/global-address-list\/#How_to_Sync_the_GAL_Between_Two_Tenants\" >How to Sync the GAL Between Two Tenants<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/cirasync.com\/fr\/blog-articles\/global-address-list\/#How_to_Muli-Way_Sync_Multiple_Global_Address_Lists\" >How to Muli-Way Sync Multiple Global Address Lists<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/cirasync.com\/fr\/blog-articles\/global-address-list\/#How_to_Find_Someone_in_a_GAL\" >How to Find Someone in a GAL<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/cirasync.com\/fr\/blog-articles\/global-address-list\/#How_to_Delete_a_GAL\" >How to Delete a GAL<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/cirasync.com\/fr\/blog-articles\/global-address-list\/#Takeaways\" >Takeaways<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/cirasync.com\/fr\/blog-articles\/global-address-list\/#Frequently_Asked_Questions_on_Global_Address_Lists\" >Frequently Asked Questions on Global Address Lists<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"What_is_the_Global_Address_List\"><\/span><span style=\"font-weight: 400;\">What is the Global Address List?<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The Global Address List (GAL) is an electronic address book that contains information about users, groups, distribution lists, and other resources within an organization. It lists every employee and department, including email addresses, photos, phone numbers, work titles, office locations, and more. It is used in Microsoft Exchange Server and Microsoft 365 (formerly Office 365).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Unlike personal contact lists or address books that individual users maintain, a GAL is centrally managed. It provides a consistent directory of contact information accessible by all users in the organization.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The GAL is accessed over a computer network using protocols like LDAP or CardDAV.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Global_Address_List_vs_Outlook_Contact_List_Whats_the_Difference\"><\/span>Global Address List vs. Outlook Contact List: What&rsquo;s the Difference?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>The Global Address List (GAL) is your company&rsquo;s directory managed by IT. It includes every employee, distribution group, and shared contact in your organization<\/p>\n<p>The Outlook Contact List, on the other hand, is your personal collection of contacts that you\u2019ve added manually or saved from emails. It&rsquo;s only visible to you unless you share it. These contacts can include colleagues you&rsquo;ve copied from the GAL, plus external contacts like clients, vendors, and personal connections.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Global_Address_List_vs_Offline_Global_Address_List_Whats_the_Difference\"><\/span>Global Address List vs. Offline Global Address List: What&rsquo;s the Difference?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>The Global Address List (GAL) is the live, always-up-to-date company directory stored on your organization\u2019s Exchange server. So when you search for someone in Outlook while connected to the internet, you\u2019re pulling straight from that master list.<\/p>\n<p>The <a href=\"https:\/\/cirasync.com\/blog-articles\/offline-global-address-list\/\">Offline Global Address List<\/a> (OAB) is a copy of the GAL you&rsquo;ve downloaded and saved on your computer. You can still look up coworkers without internet or when the server can\u2019t be reached, but it may not reflect the very latest changes until it syncs again.<\/p>\n<p>Check out our guide explaining how to <a href=\"https:\/\/cirasync.com\/blog-articles\/export-the-offline-global-address-list\/\">export the offline global address list<\/a> and access it offline.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Global_Address_List_vs_Personal_Contact_List_Whats_the_Difference\"><\/span><span style=\"font-weight: 400;\">Global Address List vs Personal Contact List: What&rsquo;s the Difference?<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Personal contact lists are a compilation of personal or business contacts, which can be stored in digital or physical formats. The GAL typically contains only internal contacts and resources like information about users, groups, and distribution lists within an organization.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"What_is_the_Global_Address_List_Used_For\"><\/span><span style=\"font-weight: 400;\">What is the Global Address List Used For?<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">A GAL includes individuals\u2019 email addresses, photos, names, job titles, office locations, and phone numbers. It may also incorporate distribution lists, which are email addresses that send messages to groups of people, and public folders, which are shared spaces for storing files, contacts, and calendars accessible to anyone in an organization.<\/span><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-44711\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2024\/01\/what-is-a-global-address-list-used-for.jpg\" alt=\"what is a global address list used for\" width=\"614\" height=\"458\" srcset=\"https:\/\/cirasync.com\/wp-content\/uploads\/2024\/01\/what-is-a-global-address-list-used-for.jpg 614w, https:\/\/cirasync.com\/wp-content\/uploads\/2024\/01\/what-is-a-global-address-list-used-for-480x358.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 614px, 100vw\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Its primary functions include:<\/span><\/p>\n<p><b>1. Centralized Directory<\/b><span style=\"font-weight: 400;\">:\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A GAL serves as a centralized directory of all email users, phone numbers, contacts, groups, photos, and other data within organizations. This helps to ensure uniformity and eliminates the need for individual users to maintain separate address books.<\/span><\/p>\n<p><b>2. Streamlined Email Communication<\/b><span style=\"font-weight: 400;\">:\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When a user wishes to email someone within the organization but doesn&rsquo;t know their email address, the GAL comes to the rescue. Users can search for the person&rsquo;s name and get their email address, ensuring that communication remains seamless.<\/span><\/p>\n<p><b>3. Meeting Invitations and Calendar Functions<\/b><span style=\"font-weight: 400;\">:\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Users can schedule meetings, video calls, or other appointments by sending calendar invites to others. The GAL facilitates this process by providing easy access to participants&rsquo; contact details.<\/span><\/p>\n<p><b>4. Maintaining Updated Information<\/b><span style=\"font-weight: 400;\">:\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The GAL is maintained by IT administrators or a designated team within an organization. This means it can be updated whenever a person&rsquo;s role, department, or contact details change. This helps to ensure that the contact information remains current and reduces misdirected communications.<\/span><\/p>\n<p><b>5. Security and Control<\/b><span style=\"font-weight: 400;\">:\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With a GAL, organizations have greater control over who can access their address lists. It ensures that only authorized people within the organization can view and use the list, enhancing security and privacy.<\/span><\/p>\n<p><b>6. Distribution Lists and Group Emails<\/b><span style=\"font-weight: 400;\">:\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">GALs enable the creation of distribution lists, which are essentially groups of users. If a person wants to email an entire department or team, they don\u2019t need to add each recipient manually.\u00a0<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"How_to_Create_a_Global_Address_List\"><\/span><span style=\"font-weight: 400;\">How to Create a Global Address List<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-44715\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2024\/01\/how-to-create-a-global-address-list.jpg\" alt=\"how to create a global address list\" width=\"610\" height=\"407\" srcset=\"https:\/\/cirasync.com\/wp-content\/uploads\/2024\/01\/how-to-create-a-global-address-list.jpg 610w, https:\/\/cirasync.com\/wp-content\/uploads\/2024\/01\/how-to-create-a-global-address-list-480x320.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 610px, 100vw\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Creating a GAL requires administrative rights in the Exchange environment. By default, the Address List role is not assigned to any role groups in Exchange Online. You need to add this role to a role group to use any cmdlets that require it\u200b<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Syntax for Creating a GAL: Use the following command syntax in PowerShell: <\/span><b>New-GlobalAddressList -Name \u00ab\u00a0&lt;GAL Name&gt;\u00a0\u00bb [&lt;Precanned recipient filter | Custom recipient filter&gt;]\u200b<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Examples:<\/span><\/p>\n<p><b>With a Precanned Recipient Filter:<\/b><span style=\"font-weight: 400;\"> For example, to create a GAL named \u00ab\u00a0Contoso GAL\u00a0\u00bb with a filter for all recipient types where the company value is Contoso, use the command: <\/span><b>New-GlobalAddressList -Name \u00ab\u00a0Contoso GAL\u00a0\u00bb -IncludedRecipients AllRecipients -ConditionalCompany Contoso\u200b<\/b><\/p>\n<p><b>With a Custom Recipient Filter:<\/b><span style=\"font-weight: 400;\"> For a custom recipient filter, like creating a GAL named \u00ab\u00a0Agency A GAL\u00a0\u00bb for all recipient types where the CustomAttribute15 property contains the value &lsquo;AgencyA&rsquo;, use the following command: <\/span><b>New-GlobalAddressList -Name \u00ab\u00a0Agency A GAL\u00a0\u00bb -RecipientFilter \u00ab\u00a0CustomAttribute15 -like &lsquo;*AgencyA*&rsquo;<\/b><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Verifying_the_Creation_of_Your_GAL\"><\/span><span style=\"font-weight: 400;\">Verifying the Creation of Your GAL<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">After creating a GAL, verify it by running the following command in Exchange Online PowerShell: <\/span><b>Get-GlobalAddressList -Identity \u00ab\u00a0&lt;GAL Name&gt;\u00a0\u00bb | Format-List Name,RecipientFilterType,RecipientFilter,IncludedRecipients,Conditional.<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><b>Note:<\/b><span style=\"font-weight: 400;\"> Replace &lt;GAL Name&gt; with the name of your GAL\u200b. <\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"How_to_View_a_Global_Address_List\"><\/span><span style=\"font-weight: 400;\">How to View a Global Address List?<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The GAL can be accessed from any client that connects to Microsoft Exchange, such as Microsoft Outlook or Outlook web app (OWA). Depending on the client, the steps to access the GAL differ slightly.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here is how to <\/span><a href=\"http:\/\/cirasync.com\/blog-articles\/office-365-best-practices\/how-to-view-global-address-list-outlook\/\"><span style=\"font-weight: 400;\">view the GAL on Outlook<\/span><\/a><span style=\"font-weight: 400;\">:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Launch Outlook Desktop.<\/span><\/p>\n<p>1. Click the <b>People <\/b>icon in the navigation panel in the bottom-left corner of the window. (See figure below.) Outlook will display in People view.<\/p>\n<p><span style=\"font-weight: 400;\"> <img decoding=\"async\" class=\"alignnone size-full wp-image-44719\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2024\/01\/how-to-view-a-global-address-list.jpg\" alt=\"how to view a global address list\" width=\"230\" height=\"43\" \/><\/span><\/p>\n<p>2. Click <b>Address Book<\/b> in the ribbon at the top of the window.<\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<img decoding=\"async\" class=\"alignnone size-full wp-image-44723\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2024\/01\/what-is-a-global-address-list.jpg\" alt=\"\" width=\"322\" height=\"100\" srcset=\"https:\/\/cirasync.com\/wp-content\/uploads\/2024\/01\/what-is-a-global-address-list.jpg 322w, https:\/\/cirasync.com\/wp-content\/uploads\/2024\/01\/what-is-a-global-address-list-300x93.jpg 300w\" sizes=\"(max-width: 322px) 100vw, 322px\" \/><\/span><\/p>\n<p><span style=\"font-weight: 400;\">3. The <\/span><b>Address Book <\/b><span style=\"font-weight: 400;\">should open. (See figure below.)<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<img decoding=\"async\" class=\"alignnone wp-image-44731\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2024\/01\/Global-Address-List.jpg\" alt=\"Global Address List\" width=\"517\" height=\"367\" srcset=\"https:\/\/cirasync.com\/wp-content\/uploads\/2024\/01\/Global-Address-List.jpg 517w, https:\/\/cirasync.com\/wp-content\/uploads\/2024\/01\/Global-Address-List-480x341.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 517px, 100vw\" \/>\u00a0<\/span><\/p>\n<p><b>NOTE: <\/b><span style=\"font-weight: 400;\">The <\/span><b>Address Book<\/b><span style=\"font-weight: 400;\"> defaults to the GAL of the associated Outlook account. To switch between address books, click the <\/span><b>drop-down arrow <\/b><span style=\"font-weight: 400;\">under <\/span><b>Address Book.<\/b><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Viewing_the_GAL_in_Outlook_on_the_Web_OWA\"><\/span><span style=\"font-weight: 400;\">Viewing the GAL in Outlook on the Web (OWA)<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Launch Outlook on your web browser.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click the <\/span><b>People<\/b><span style=\"font-weight: 400;\"> icon in the navigation panel in the bottom-left corner of the window. (See figure below.)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click <\/span><b>Directory &gt; Default Global Address List.<\/b><\/li>\n<\/ol>\n<h2><span class=\"ez-toc-section\" id=\"Can_You_Use_the_GAL_Offline\"><\/span><span style=\"font-weight: 400;\">Can You Use the GAL Offline?<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Yes, it is possible for Exchange users to access the GAL offline. The Offline Address Book (OAB) feature in Exchange allows users to access a snapshot of the GAL offline.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Once downloaded, users can search for and access information about other users, even if they&rsquo;re not connected to the corporate network. The <a href=\"https:\/\/cirasync.com\/blog-articles\/export-the-offline-global-address-list\/\">offline global address list is updated every 8 hours<\/a>.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"How_to_Change_the_Default_Global_Address_List_in_Outlook\"><\/span><span style=\"font-weight: 400;\">How to Change the Default Global Address List in Outlook<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">To change the default Global Address List in Outlook, use the following steps:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">1. In Outlook, select the <\/span><b>Address Book<\/b><span style=\"font-weight: 400;\"> icon. This can be done in different versions of Outlook. For instance, in Outlook 2010, 2013, and 2016, you can click on the Address Book icon on the right side of the Home tab in the Ribbon.<\/span><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-44736\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2024\/01\/In-outlook-select-the-Address-Book-Icon.jpg\" alt=\"In outlook select the Address Book Icon\" width=\"619\" height=\"64\" srcset=\"https:\/\/cirasync.com\/wp-content\/uploads\/2024\/01\/In-outlook-select-the-Address-Book-Icon.jpg 619w, https:\/\/cirasync.com\/wp-content\/uploads\/2024\/01\/In-outlook-select-the-Address-Book-Icon-480x50.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 619px, 100vw\" \/><\/p>\n<p><span style=\"font-weight: 400;\">2. Click <\/span><b>Tools<\/b><span style=\"font-weight: 400;\">, then <\/span><b>Options<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-44740\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2024\/01\/In-Outlook-Click-Tools-then-Options.jpg\" alt=\"In Outlook Click Tools then Options\" width=\"283\" height=\"108\" \/><\/p>\n<p><span style=\"font-weight: 400;\">3. Select \u201cGlobal Address List\u201d from the dropdown box under \u201cWhen opening the address book, show this address list first:\u201d<\/span><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-44744\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2024\/01\/Select-Global-Address-List.jpg\" alt=\"Select Global Address List\" width=\"343\" height=\"125\" srcset=\"https:\/\/cirasync.com\/wp-content\/uploads\/2024\/01\/Select-Global-Address-List.jpg 343w, https:\/\/cirasync.com\/wp-content\/uploads\/2024\/01\/Select-Global-Address-List-300x109.jpg 300w\" sizes=\"(max-width: 343px) 100vw, 343px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">4. Click <\/span><b>OK<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"How_to_Sync_GAL_Contacts_to_Devices_Using_Exchange_ActiveSync\"><\/span><span style=\"font-weight: 400;\">How to Sync GAL Contacts to Devices Using Exchange ActiveSync<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">To sync the GAL to mobile devices, you\u2019ll need to ensure that Exchange ActiveSync is enabled for your organization and that you have the necessary permissions to access the GAL.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Follow the steps below to sync GAL contacts to your device:<\/span><\/p>\n<p>1. Open your email client and navigate to the Global Address List (GAL).<\/p>\n<p>2. Select the contacts you want to copy from the GAL. You can select multiple contacts at once by holding down the &lsquo;Shift&rsquo; or &lsquo;Ctrl&rsquo; key while clicking on each contact.<\/p>\n<p>3. Once you have selected the contacts, go to the \u00ab\u00a0File\u00a0\u00bb menu.<\/p>\n<p>4. In the \u00ab\u00a0File\u00a0\u00bb menu, choose the option \u00ab\u00a0Add to Contacts.\u00a0\u00bb This action will add the selected GAL entries to your contact folder.<\/p>\n<p>5. To sync these contacts with smartphones, use the ActiveSync feature. This will synchronize the contacts from your contact folder to your smartphone.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Syncing_the_GAL_to_Microsoft_365_Devices\"><\/span><span style=\"font-weight: 400;\">Syncing the GAL to Microsoft 365 Devices\u00a0<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">To sync your GAL to your contact list from the Outlook client, follow the steps below:<\/span><\/p>\n<p>1. Open your Address Book.<\/p>\n<p>2. Choose the Global Address List.<\/p>\n<p>3. To select all contacts, press and hold the shift key and use the arrow key to highlight all entries. Alternatively, click on the first entry and drag the mouse while holding down the left button to capture all contacts in the GAL.<\/p>\n<p>4. Once all contacts have been highlighted, right-click and select \u201cAdd to Contacts.\u201d<\/p>\n<p><span style=\"font-weight: 400;\">As you would have noticed, the process of manually syncing GAL contacts to your device manually is a tedious and cumbersome process. Worse still, you\u2019ll need to repeat this process every time there is a change in the GAL to ensure that the address books on your smartphone stay updated and don&rsquo;t have missing or obsolete contacts.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Wouldn\u2019t you rather have an automatic two-way contact GAL solution that also offers real-time updates? That\u2019s where CiraHub comes in.\u00a0<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"How_to_Sync_GAL_Contacts_Using_CiraSync\"><\/span><span style=\"font-weight: 400;\">How to Sync GAL Contacts Using CiraSync<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/cirasync.com\/\">CiraSync<\/a> is the <a href=\"https:\/\/cirasync.com\/blog-articles\/global-address-list-sync-tools\/\">best tool for syncing the Global Address List<\/a>. It offers a straightforward means for syncing a GAL to Outlook and Exchange devices. It assumes the presence of a dedicated Service Account with Impersonation Mode set in the CiraSync Dashboard.<\/span><\/p>\n<p><b>Prerequisites:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A dedicated Service Account with Application Impersonation for CiraSync.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You should also have created two Collections; one as Source and the other as a Target before creating a Contact List. Here\u2019s some help\u00a0<\/span><a href=\"http:\/\/cirasync.com\/support\/global-address-list\/creating-cirasync-contact-collections\/\" target=\"_blank\" rel=\"noopener\">creating<\/a><a href=\"http:\/\/cirasync.com\/support\/global-address-list\/creating-cirasync-contact-collections\/\"><span style=\"font-weight: 400;\">\u00a0CiraSync Contact Collections<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/li>\n<\/ul>\n<p><b>Syncing Steps:<\/b><\/p>\n<p>1. Login to CiraSync Dashboard.<\/p>\n<p>2. Click the &lsquo;+\u2019 symbol in the <b>Contact Lists<\/b> section to create a new list.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-44749\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2024\/01\/Go-to-the-Contacrs-Lists-section-to-create-a-New-List.jpg\" alt=\"Go to the Contacts Lists section to create a New List\" width=\"549\" height=\"358\" srcset=\"https:\/\/cirasync.com\/wp-content\/uploads\/2024\/01\/Go-to-the-Contacrs-Lists-section-to-create-a-New-List.jpg 549w, https:\/\/cirasync.com\/wp-content\/uploads\/2024\/01\/Go-to-the-Contacrs-Lists-section-to-create-a-New-List-480x313.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 549px, 100vw\" \/><\/p>\n<p>3. Choose <b>Global Address List<\/b> as your contact source.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-44753\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2024\/01\/Choose-Global-Address-List-as-your-contact-source.jpg\" alt=\"Choose Global Address List as your contact source\" width=\"621\" height=\"278\" srcset=\"https:\/\/cirasync.com\/wp-content\/uploads\/2024\/01\/Choose-Global-Address-List-as-your-contact-source.jpg 621w, https:\/\/cirasync.com\/wp-content\/uploads\/2024\/01\/Choose-Global-Address-List-as-your-contact-source-480x215.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 621px, 100vw\" \/><\/p>\n<p>4. Select your desired sources from the Directory and click <b>Next.<\/b><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-44757\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2024\/01\/Select-your-desired-sources-from-the-Directory-and-click-Next.jpg\" alt=\"Select your desired sources from the Directory and click Next\" width=\"620\" height=\"294\" srcset=\"https:\/\/cirasync.com\/wp-content\/uploads\/2024\/01\/Select-your-desired-sources-from-the-Directory-and-click-Next.jpg 620w, https:\/\/cirasync.com\/wp-content\/uploads\/2024\/01\/Select-your-desired-sources-from-the-Directory-and-click-Next-480x228.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 620px, 100vw\" \/><\/p>\n<p><b>Note:<\/b><span style=\"font-weight: 400;\"> Avoid choosing <\/span><b>All Mailboxes<\/b><span style=\"font-weight: 400;\"> and\/or <\/span><b>All Contacts<\/b><span style=\"font-weight: 400;\"> directly from Microsoft 365, instead use a Collection you have created before.<\/span><\/p>\n<p>5. Select the user contact you would like to use as a target. Click on the Collections tab on your left side and choose the appropriate Collection.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-44761\" src=\"https:\/\/cirasync.com\/wp-content\/uploads\/2024\/01\/Select-a-user-contact-as-a-target-and-Click-the-Collections-tab.jpg\" alt=\"Select a user contact as a target and Click the Collections tab\" width=\"622\" height=\"311\" srcset=\"https:\/\/cirasync.com\/wp-content\/uploads\/2024\/01\/Select-a-user-contact-as-a-target-and-Click-the-Collections-tab.jpg 622w, https:\/\/cirasync.com\/wp-content\/uploads\/2024\/01\/Select-a-user-contact-as-a-target-and-Click-the-Collections-tab-480x240.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 622px, 100vw\" \/><\/p>\n<p>6.<b> Specify your Contact List Options:<\/b><span style=\"font-weight: 400;\"> Name your contact list, and choose various options like syncing contact groups, populating the Outlook Auto-Complete list, and handling obsolete items.<\/span><\/p>\n<p>7. Enter a name for the subfolder.<\/p>\n<p>8. <b>Save<\/b><span style=\"font-weight: 400;\"> your settings.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"How_to_Sync_the_GAL_Between_Two_Tenants\"><\/span><span style=\"font-weight: 400;\">How to Sync the GAL Between Two Tenants<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Synchronizing GALs between two tenants can be a complex task, especially if these are two separate organizations. Typically, you should do this during a merger or acquisition. You can use a third-party automatic sync tool like CiraHub to sync GAL information between tenants.\u00a0<\/span><\/p>\n<p><b>Prepare both tenants:<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ensure that you have admin rights to both tenants and that the domains involved are verified in both tenants.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We know how difficult this might sound, but we wrote an easy tutorial on <\/span><a href=\"http:\/\/cirasync.com\/support\/sync-gal-two-tenants\/\"><span style=\"font-weight: 400;\">how to sync the GAL between two tenants<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, keep in mind that this sync is only one-way. For instance, only Tenant A Gal will sync to Tenant B, not vice versa. Luckily, third-party tools allow you to <\/span><a href=\"https:\/\/cirahub.com\/two-way-global-address-list-sync\/\"><span style=\"font-weight: 400;\">sync GALs in two directions or more<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"How_to_Muli-Way_Sync_Multiple_Global_Address_Lists\"><\/span><span style=\"font-weight: 400;\">How to Muli-Way Sync Multiple Global Address Lists<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">When working with multiple GALs, e.g., across different Exchange deployments or Microsoft 365 tenants, they must be synced to provide a unified directory. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">In organizations undergoing major transitions, such as mergers and acquisitions, managing GALs across multiple tenants can be complex and time-consuming. With subsidiaries in several regions, larger companies will maintain separate IT departments, creating data silos that hinder information sharing and effective collaboration. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">In this case, the best solution is to use a tool that can sync multiple global address lists, and the one we recommend is <a href=\"https:\/\/cirahub.com\/\">CiraHub<\/a>. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">CiraHub helps organizations automate and simplify their two-way GAL sync within the same or multiple tenants. By syncing GAL to GAL data with CiraHub, users from any tenant gain access to contact information for all other tenants, email addresses, titles, phone numbers, and more.<\/span><\/p>\n<p><iframe title=\"Microsoft 365 GAL to Various V1\" src=\"https:\/\/player.vimeo.com\/video\/863304992?dnt=1&amp;app_id=122963\" width=\"1080\" height=\"608\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\"><\/iframe><\/p>\n<p><span style=\"font-weight: 400;\">This comprehensive article covers steps to<\/span><a href=\"https:\/\/cirahub.com\/support\/how-to-perform-two-way-gal-sync-with-cirahub\/\"><span style=\"font-weight: 400;\"> two-way sync multiple GALs<\/span><\/a><span style=\"font-weight: 400;\"> using CiraHub.\u00a0<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"How_to_Find_Someone_in_a_GAL\"><\/span><span style=\"font-weight: 400;\">How to Find Someone in a GAL<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Whether you&rsquo;re navigating an enterprise-level email system or trying to find a colleague&rsquo;s contact details, knowing how to access and search the GAL is essential.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here&rsquo;s a step-by-step guide to finding someone in the Global Address List:<\/span><\/p>\n<ol>\n<li><b>Launch Your Email Client:<\/b><span style=\"font-weight: 400;\"> If using Microsoft Outlook, open the application.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">2<\/span><b>. Access the Address Book: <\/b><span style=\"font-weight: 400;\">Go to the <\/span><b>Home<\/b><span style=\"font-weight: 400;\"> Click on <\/span><b>Address Book.<\/b><\/li>\n<li><span style=\"font-weight: 400;\">3<\/span><b>. Select the Global Address List: <\/b><span style=\"font-weight: 400;\">Once the address book is open, you will see a list at the top right, where you can select the address you want to search.\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\">4<\/span><b>. Search for the Person: <\/b><span style=\"font-weight: 400;\">In the &lsquo;Search&rsquo; box, begin typing the name of the person you&rsquo;re trying to find. The list will dynamically narrow down the choices as you type.<\/span><\/li>\n<li><b> View Details: <\/b><span style=\"font-weight: 400;\">Double-click on their name once you locate the person you&rsquo;re searching for. This will bring up their details, including their email address, office location, phone number, and more.<\/span><\/li>\n<\/ol>\n<h2><span class=\"ez-toc-section\" id=\"How_to_Delete_a_GAL\"><\/span><span style=\"font-weight: 400;\">How to Delete a GAL<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">If you wish to restrict users from accessing the GAL, you can disable this feature for the entire organization or only for a specific user. You could also disable the Directory when you need to troubleshoot. Microsoft also offers resources on <\/span><a href=\"https:\/\/learn.microsoft.com\/en-us\/exchange\/address-books\/address-lists\/remove-a-global-address-list\"><span style=\"font-weight: 400;\">removing a GAL using Powershell<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0\u00a0<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Takeaways\"><\/span><span style=\"font-weight: 400;\">Takeaways<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">A GAL is a powerful tool for organizations, allowing seamless communication, collaboration, and sharing of resources.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Whether you&rsquo;re using an on-premises Exchange server or the cloud-based Microsoft 365 environment, understanding and managing your GAL effectively is essential for efficient business operations.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Frequently_Asked_Questions_on_Global_Address_Lists\"><\/span><span style=\"font-weight: 400;\">Frequently Asked Questions on Global Address Lists<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><b>What is the Microsoft Global Address List?\u00a0\u00a0<\/b><\/p>\n<p><span style=\"font-weight: 400;\">The Microsoft Global Address List is a directory service for users, groups, and resources within an organization using Microsoft Exchange or Microsoft 365.<\/span><\/p>\n<p><b>What kind of information does a Global Address List contain?<\/b><\/p>\n<p><span style=\"font-weight: 400;\">A GAL contains details like names, email addresses, phone numbers, and job titles of users. It can also include distribution lists, shared mailboxes, and resources like conference rooms.<\/span><\/p>\n<p><b>How do I find my global address list?<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Refer to \u201cHow do I Find or Use My Global Address List?\u201d for steps to finding the GAL.\u00a0<\/span><\/p>\n<p><b>Can a Global Address List be accessed or synchronized across different devices?\u00a0<\/b><\/p>\n<p><span style=\"font-weight: 400;\">When using Microsoft 365, the GAL can be synchronized and accessed from various devices, such as smartphones, tablets, and computers, provided they are configured to connect to the organization&rsquo;s account. <\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Streamlined communication is essential for both personal and professional purposes. Among the many tools that facilitate this is the Global Address List. A Global Address List (GAL) is an essential component in enterprise-level systems, particularly those used in large organizations or institutions. It is a comprehensive directory service that contains all the email addresses and [&hellip;]<\/p>\n","protected":false},"author":33,"featured_media":44766,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"page-cirablog2.php","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_nextfly_llmd_date_locked":false,"footnotes":""},"categories":[1478],"tags":[],"ppma_author":[13547],"class_list":["post-44709","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog-articles"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.1 (Yoast SEO v27.1.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Global Address List: Create, View &amp; Sync Guide 2023<\/title>\n<meta name=\"description\" content=\"GAL im Griff: Grundlagen, Vorteile und Praxis-Tipps. 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