Summary
New York-based MSP axes creatives was looking for a solution to automate contact and calendar synchronization for its diverse, regular customers using Microsoft Office 365. The company selected the SaaS platform CiraSync, which instantly and automatically synchronizes Office 365 global address lists, public folder (GAL) contacts, and shared calendars from Exchange servers with business smartphones.
challenges
For axe creatives, no two challenges are the same thanks to its diverse client base, ranging from auditing firms and transportation companies to dental practices. However, one challenge arises repeatedly: Microsoft 365 customers are looking for a solution for automatically synchronizing contacts from their global address list and shared calendars with their business smartphones.
„Choosing CiraSync was the perfect solution for us. It’s the simplest, most useful, and most affordable solution I’ve ever seen for automatically synchronizing our Global Address List (GAL) and shared calendars with our Office 365 users‘ smartphones.“
Mr. Eric Imundo, Solution Architect, axe creatives
Solution
axe creatives is increasingly offering cloud-based solutions and was looking for a solution that synchronizes contacts and calendars and is compatible with both Microsoft Office 365 clients and the cloud. They read the reviews and chose CiraSync. „We wanted to use CiraSync internally before rolling it out to our customers. We wanted to make sure it was as simple as it looked and delivered what it promised,“ said Eric Imundo, Solutions Architect at axe creatives. „The solution accurately delivered what it promised, and we were pleased with how easy it was to get up and running,“ Imundo continued.
In fact, setting up the solution was straightforward, and Imundo didn’t require any support from CiraSync’s Customer Success team to get up and running. However, he contacted the support team with a question and was again pleasantly surprised by the quick response and immediate email response to his question.
„We’ve had other pleasant surprises with CiraSync. The support team is intelligent and responsive, and the CiraSync Partner Portal is also great. I like the user identity switching. The portal has a clear and easy-to-understand interface,“ said Imundo.
The IT professionals at axe creative are constantly learning, searching for the latest and greatest productivity tools and software to offer their client base. They plan to offer the SaaS platform CiraSync to customers seeking automated synchronization of contacts from the Office 365 global address list (GAL) public folders and shared calendars with business smartphones, thereby achieving performance improvements.
