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Home > Support-Artikel > IT-Verwaltung > When I log in to the CiraSync dashboard, I get a pop-up prompting me to add a real Point of Contact. However, there is no way to add one. What do I do?

When I log in to the CiraSync dashboard, I get a pop-up prompting me to add a real Point of Contact. However, there is no way to add one. What do I do?

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To solve this issue, log in to the CiraSync dashboard with the tenant service account in an incognito window. The CiraSync dashboard should let you add a Point of Contact.

NOTE: If the tenant does not have a tenant service account, you can log in to the Global Admin account that is managing the dashboard or create a service account.

If this issue still persists, please contact our Customer Success Team by submitting a support ticket.

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