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Support-Artikel
Contacts are not syncing to my phone. What do I do?
This can happen for several reasons. You do not have a service account that is set to Application Impersonation Mode. Application Impersonation allows CiraSync to impersonate an admin account in order to sync and perform sync tasks. If your contacts and calendar...
What will happen If I sync a shared calendar to my users, and they have the same event in their own calendar?
Because CiraSync will not touch personal contact and calendar items (i.e. anything added by the user), the event will show up twice. There will be one copy of the event in the synced shared calendar and one in the user’s personal calendar.
How do I receive meeting invitations as iCalendar attachments instead of Outlook Web App links?
To set these meeting invitations, you have to configure your Calendar settings on web view by doing the following: Log in to the Office 365 Portal. Open the Calendar. Click the gear on the top right corner. The settings pane will pull out. Click IPOP and IMAP...
Does Calendar Sync consolidate events from multiple calendars into one for all Outlook users?
Yes, CiraSync can do this. You will have to perform multiple sync tasks. Each sync task needs to have a different source, but the same targets. Once these tasks have been performed, CiraSync will consolidate all these events into one calendar for all the members of...
Is there a way to sync the Category Colors from my Outlook calendar?
CiraSync cannot sync Category Colors. Category Colors is an Outlook function only.
How often do Contacts update? Is there any where to see the Contact sync results?
If your Schedule and Streamer is enabled, Contacts will update multiple times a day. The Streamer will look for updates about every 30–40min and push any updates it found. You can check for the synced results by doing the following: Scroll down on the main...
How often do Calendars update? Is there any where to see the Calendar sync results?
If your Schedule and Streamer is enabled, Calendars will update multiple times a day. The Streamer will look for updates about every 30–40min and push any updates it finds. You can check for the synced results by doing the following: Scroll down on the main...
Syncing Contact Photos with CiraSync Enterprise Edition
This guide shows how to manually sync Office 365 Contact photos on CiraSync and how to enable and disable this feature CiraSync feature. Before You Start Photo sync is a feature only available to CiraSync Enterprise Edition (EE) users. If you are not a CiraSync EE...
