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Why does CiraSync take so long to sync my contacts and calendars?
There are multiple factors that can affect CiraSync performance. These include the following: Number of mailbox in a tenant Amount of updates that need to be made Type of data that needs to be written in Current performance of Exchange Web Services (EWS) Below are...
Adding Contacts to Public Folders with the Cira Mobile App | CiraSync
CiraSync is a one-way sync from the Source to the user’s mailbox. The solution syncs contacts from the Office 365 GAL, Public Folders, and Shared Mailboxes to the user desktop mailbox. From there, the smartphones sync the contacts using the Native Exchange Connector...
Adding and Syncing Outlook Contacts with Extensions with CiraSync
This guide shows how to do the following: Add phone number extensions to Outlook Contact items. Sync phone numbers with extensions using CiraSync so users in your tenant can call these numbers with the extension already dialed. NOTE: Caller ID will not work for GAL...
Syncing Contact List Subsets to a Subset of Users
This guide shows how to sync a subset of Contacts from the GAL to a smaller subset of targeted users. NOTE: The example in this guide shows how to sync subsets of the Global Address List to two different user groups. Instructions Creating Contact Collections to...
Is there a way to configure custom fields and attributes to CiraSync?
At this time, there is no way to configure custom fields and attributes to CiraSync. CiraSync is hard-coded to only push specific fields as determined by the source.
When I try to sync my Public Folders, I get an error that says „There are no Public Folder servers available.“ What do I do?
If you receive this error, please do the following: Give your service account Reviewer permissions in your Public Folder. Assign a Microsoft Exchange License to the service account. Any of the following licenses will do: Kiosk for $2.00 per month or Microsoft F1 (or...
Securing the CiraSync Service Account | CiraSync
For CiraSync Enterprise Edition, we recommend that users create a dedicated Service Account to serve as the Global Administrator for CiraSync. The Service Account does not need to have Global Administrator role beyond the first login. The account can be demoted to a...
Getting a Sales Quote
This guide shows how to get a CiraSync sales quote by email. Instructions 1. Log in to the CiraSync Dashboard. 2. Click REQUEST QUOTE in the Licensing pane of the CiraSync Dashboard. (See figure below.) 3. If this is the first time you are purchasing a CiraSync...
