CiraSync is a one-way sync in terms that it will never write back to the source (GAL, Public Folder, etc). However, any changes users make to their phone contacts will propagate to their Outlooks / mailboxes. If changes are performed on CiraSync managed contacts, these changes are only temporary and will be overwritten on the next scheduled sync. So, if you delete a CiraSync contact from your smartphone, it will delete the contact on Outlook. However, in the next sync, these contacts will be restored.
Set up and start syncing contacts to business smartphones in less than 5 minutes.
Ema Zulic
Ema Zulic is the Vice President of Product Management and Customer Support at Cira Apps Ltd, where she drives product strategy, customer experience, and global support operations. With over 10 years of SaaS support expertise and more than 20 years of overall customer support leadership, Ema is blending deep technical insight with a passion for building high‑performing, customer‑centric teams. Her work focuses on delivering intuitive products, refining support processes, and creating seamless experiences for enterprise organizations. Outside of her leadership role, Ema shares practical, real‑world guidance to help companies strengthen their support models, improve operational efficiency, and elevate the customer journey.
