ActiveCampaign

A graphic showcasing ActiveCampaigns integration

CiraSync connects ActiveCampaign to Microsoft 365, keeping marketing and sales contacts synchronized across your organization and automatically delivered to every employee’s iPhone or Android device.

What this integration does

CiraSync bridges ActiveCampaign and Microsoft 365 so your contacts stay accurate, accessible, and up to date across every endpoint your team relies on.

GAL and mailbox sync: ActiveCampaign contacts sync directly into the Microsoft 365 Global Address List (GAL) and individual user mailboxes. Every employee gets an up-to-date contact directory without any manual imports or IT tickets.
Field and tag mapping: Map ActiveCampaign fields and tags to the corresponding Microsoft 365 contact fields. Control exactly what data moves, how it’s labeled, and which contacts are included based on tags, lists, or filters.
Bidirectional contact updates: Changes made in ActiveCampaign sync to Microsoft 365 and vice versa. Sales reps updating a contact in Outlook will have that change reflected back in ActiveCampaign automatically.
Mobile contact delivery: CiraSync pushes contact updates from Microsoft 365 to employee iOS and Android devices. No app required on employee phones. Contacts appear natively in the device’s built-in contact app.

How it works

Connect: Authenticate ActiveCampaign and Microsoft 365 (or your other endpoint) inside CiraSync. Setup takes minutes with admin credentials.
Map: Configure field mapping, tag-based filters, and sync direction. Decide which contacts sync, which fields carry over, and whether the sync runs one-way or two-way.
Sync: CiraSync runs on a schedule to detect changes in ActiveCampaign and push updates across your connected endpoints.
Deliver to phones: CiraSync automatically delivers updated contacts to employee smartphones. Changes in ActiveCampaign show up on your team’s phones without any action required from end users.

Note: ActiveCampaign connects through CiraSync. CiraSync then handles mobile contact delivery to iOS and android devices.

Who benefits

Sales teams who need CRM contacts available in Outlook and on their phones
Marketing teams managing large ActiveCampaign lists who need contact data reflected across the organization
Field and outreach teams who rely on mobile devices to stay connected to current contact records

Outcomes

Cleaner marketing lists with no duplicate or outdated contact records
Real-time sales contact visibility across Outlook, GAL, and mobile devices
No more exporting or importing CSVs to keep systems in sync
Reduced IT workload from manual contact management tasks

Requirements

CiraSync
An ActiveCampaign subscription
Microsoft 365 admin consent

Frequently asked questions

Does this require ActiveCampaign API access?

Yes. CiraSync connects to ActiveCampaign via its API. During setup, you’ll authenticate with your ActiveCampaign API URL and key inside CiraSync.

Can I filter which contacts sync?

Yes. CiraSync Hub supports tag-based and list-based filtering, so you can control exactly which ActiveCampaign contacts get synced to Microsoft 365 and employee devices.

What fields can be mapped?

Standard contact fields including first name, last name, email, phone, company, and title can be mapped. Custom field mapping is also supported depending on your CiraSync configuration.

Does ActiveCampaign sync two-way with Outlook contacts?

Yes, updates made in Outlook or Microsoft 365 sync back to ActiveCampaign, and changes in ActiveCampaign sync forward to Outlook.

Can I sync ActiveCampaign contacts to employee smartphones?

Yes. CiraSync delivers contacts from Microsoft 365 to iOS and Android devices automatically. Employees don’t need to install an additional app.