ActiveCampaign

A graphic showcasing ActiveCampaigns integration

 

CiraSync connects ActiveCampaign to Microsoft 365, keeping marketing and sales contacts synchronized across your organization and automatically delivered to every employee’s iPhone or Android device.

Two-Way: CiraSync Hub

One-Way: CiraSync Cloud, CiraSync On-Prem

What This Integration Does

CiraSync bridges ActiveCampaign and Microsoft 365 so your contacts stay accurate, accessible, and up to date across every endpoint your team relies on.

  • GAL and Mailbox Sync: ActiveCampaign contacts sync directly into the Microsoft 365 Global Address List (GAL) and individual user mailboxes. Every employee gets an up-to-date contact directory without any manual imports or IT tickets.
  • Field and Tag Mapping: Map ActiveCampaign fields and tags to the corresponding Microsoft 365 contact fields. Control exactly what data moves, how it’s labeled, and which contacts are included based on tags, lists, or filters.
  • Bidirectional Contact Updates: With CiraSync Hub, changes made in ActiveCampaign sync to Microsoft 365 and vice versa. Sales reps updating a contact in Outlook will have that change reflected back in ActiveCampaign automatically.
  • Mobile Contact Delivery: CiraSync pushes contact updates from Microsoft 365 to employee iOS and Android devices. No app required on employee phones. Contacts appear natively in the device’s built-in contact app.

How It Works

  1. Connect: Authenticate ActiveCampaign and Microsoft 365 (or your other endpoint) inside CiraSync Hub. Setup takes minutes with admin credentials.
  2. Map: Configure field mapping, tag-based filters, and sync direction. Decide which contacts sync, which fields carry over, and whether the sync runs one-way or two-way.
  3. Sync: CiraSync runs on a schedule to detect changes in ActiveCampaign and push updates across your connected endpoints.
  4. Deliver to Phones: CiraSync automatically delivers updated contacts to employee smartphones. Changes in ActiveCampaign show up on your team’s phones without any action required from end users.

Note: ActiveCampaign connects through CiraSync Hub. CiraSync Cloud handles mobile contact delivery to iOS and Android devices.

CiraSync Hub vs. Cloud vs. On-Prem

Feature CiraSync Hub CiraSync Cloud CiraSync On-Prem
Sync Direction Two-way One-way One-way
ActiveCampaign Support Yes Yes Yes
Mobile Contact Delivery Yes (via Cloud) Yes Yes
Best For Teams needing bidirectional sync across multiple platforms Organizations syncing ActiveCampaign to M365 and phones High-security environments requiring local data control

Who Benefits

  • Sales teams who need CRM contacts available in Outlook and on their phones
  • Marketing teams managing large ActiveCampaign lists who need contact data reflected across the organization
  • Field and outreach teams who rely on mobile devices to stay connected to current contact records

Outcomes

  • Cleaner marketing lists with no duplicate or outdated contact records
  • Real-time sales contact visibility across Outlook, GAL, and mobile devices
  • No more exporting or importing CSVs to keep systems in sync
  • Reduced IT workload from manual contact management tasks

Requirements

 

Frequently Asked Questions

Does this require ActiveCampaign API access?

Yes. CiraSync connects to ActiveCampaign via its API. During setup, you’ll authenticate with your ActiveCampaign API URL and key inside CiraSync Hub.

Can I filter which contacts sync?

Yes. CiraSync Hub supports tag-based and list-based filtering, so you can control exactly which ActiveCampaign contacts get synced to Microsoft 365 and employee devices.

What fields can be mapped?

Standard contact fields including first name, last name, email, phone, company, and title can be mapped. Custom field mapping is also supported depending on your CiraSync Hub configuration.

Does ActiveCampaign sync two-way with Outlook contacts?

Yes, with CiraSync Hub. Updates made in Outlook or Microsoft 365 sync back to ActiveCampaign, and changes in ActiveCampaign sync forward to Outlook.

Can I sync ActiveCampaign contacts to employee smartphones?

Yes. CiraSync Cloud delivers contacts from Microsoft 365 to iOS and Android devices automatically. Employees don’t need to install an additional app.

What is the difference between CiraSync Cloud and CiraSync Hub for ActiveCampaign?

CiraSync Hub connects ActiveCampaign to Microsoft 365 and other endpoints with two-way sync support. CiraSync Cloud handles the mobile delivery layer, pushing contacts from Microsoft 365 to employee smartphones.

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