CiraSync Support

Have questions? Find answers on the Technical FAQPersonal Edition FAQ , Enterprise Edition FAQ, and Pricing FAQ.

Calendar Sync

View All Articles

Creating and Sharing Public Folder Calendars with Outlook Desktop

This guide shows how to create and share a Public Folder Calendar with Outlook Desktop. NOTE: You can only share a Public Folder Calendar to a mail-enabled account. If you are an on-premise Exchange user, check out the itrezzo solution!      Instructions Creating...

Setting up a CiraSync Tenant to Use Multiple Service Accounts

If you are a CiraSync Enterprise Edition user and have more than 1,000 user mailboxes in Exchange Online, you will notice that during a sync, five mailboxes get updated simultaneously. Normally, a single service account is configured for CiraSync, and it can take over...

View and edit shared Calendars from Outlook Web Access

A few times I have found myself in Outlook Web Access, unable to figure out how to open a shared calendar, or the mailbox of a co-worker. In the desktop version of Outlook, you can access folders in the left hand navigation bar, or from the File menu. It’s is a little...

Contact Sync

View All Articles

Syncing Salesforce Contacts to Smartphones with CiraSync

Salesforce lacks a way to automatically sync CRM contacts (customers, vendors, and prospects) to smartphones with Outlook. With the CiraSync SaaS platform, you can sync contacts from Salesforce to business smartphones so that employees have current and updated CRM...

Syncing Salesforce Contacts to Smartphones with CiraSync

Salesforce lacks a way to automatically sync CRM contacts (customers, vendors, and prospects) to smartphones with Outlook. With the CiraSync SaaS platform, you can sync contacts from Salesforce to business smartphones so that employees have current and updated CRM...

IT Management

View All Articles

Setting up Role-based Administration to Manage CiraSync

After performing your first contact or calendar sync, you may want to secure, restrict, or expand user access to the dashboard in CiraSync Enterprise Edition. This guide shows how to set up role-based administration for CiraSync users.   Instructions Log in to...

Setting Office 365 CiraSync Data Residency Settings

At CiraSync, there are cloud workers that sync information to smartphones and Exchange mailboxes. The workers build temporary databases from public folders and the Global Address List. CiraSync has data centers in the European Union (EU) and North America. This guide...

Setting Office 365 CiraSync Data Residency Settings

At CiraSync, there are cloud workers that sync information to smartphones and Exchange mailboxes. The workers build temporary databases from public folders and the Global Address List. CiraSync has data centers in the European Union (EU) and North America. This guide...

Syncing Salesforce Contacts to Smartphones with CiraSync

Salesforce lacks a way to automatically sync CRM contacts (customers, vendors, and prospects) to smartphones with Outlook. With the CiraSync SaaS platform, you can sync contacts from Salesforce to business smartphones so that employees have current and updated CRM...

Public Folder Sync

View All Articles

Shared Calendars

View All Articles

Shared Mailboxes

View All Articles

Removing User Consent from Office 365 for CiraSync

When you signed up for CiraSync, you granted CiraSync permission to access your Office 365 account. CiraSync uses the Office 365 API to access user mailboxes so that it can create and update the Office 365 Global Address List, contacts, and calendar appointments. If...

Purchasing CiraSync Licenses

This guide shows how to purchase CiraSync licenses with and without a sales quote. NOTE: The following instructions apply to CiraSync Enterprise Edition users. If you are a CiraSync Personal Edition user, follow the instructions in this guide: How to Upgrade to...

Adding Seats to an Existing CiraSync Subscription

This guide shows how to add seats to an existing CiraSync Subscription. NOTE: The following instructions apply to CiraSync Enterprise Edition users. If you are a CiraSync Personal Edition user, follow the instructions in this guide: How to Upgrade to CiraSync...