CiraSync Support
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Calendar Sync
Creating and Sharing Public Folder Calendars with Outlook Desktop
This guide shows how to create and share a Public Folder Calendar with Outlook Desktop. NOTE: You can only share a Public Folder Calendar to a mail-enabled account. If you are an on-premise Exchange user, check out the itrezzo solution! Instructions Creating...
Setting up a CiraSync Tenant to Use Multiple Service Accounts
If you are a CiraSync Enterprise Edition user and have more than 1,000 user mailboxes in Exchange Online, you will notice that during a sync, five mailboxes get updated simultaneously. Normally, a single service account is configured for CiraSync, and it can take over...
View and edit shared Calendars from Outlook Web Access
A few times I have found myself in Outlook Web Access, unable to figure out how to open a shared calendar, or the mailbox of a co-worker. In the desktop version of Outlook, you can access folders in the left hand navigation bar, or from the File menu. It’s is a little...
Contact Sync
Syncing Public Folder Contact Lists to Smartphones using CiraSync Enterprise Edition
This guide shows how to use CiraSync Enterprise Edition (EE) to sync Public Folder Contact Lists to one or more users in your Office 365 tenant. If you are an on-premise Exchange user, check out the itrezzo solution! Before You Start The following procedure...
Creating and Sharing Public Folder Contact Lists with Outlook Desktop
This guide shows how to create and share a Public Folder Contact List on Outlook for Desktop. NOTE: You can only share a Public Folder Contact List to a mail-enabled account. Instructions Creating the Public Folder Contact List Log in to Outlook Desktop. Click...
Syncing Salesforce Contacts to Smartphones with CiraSync
Salesforce lacks a way to automatically sync CRM contacts (customers, vendors, and prospects) to smartphones with Outlook. With the CiraSync SaaS platform, you can sync contacts from Salesforce to business smartphones so that employees have current and updated CRM...
GAL Sync
Syncing Salesforce Contacts to Smartphones with CiraSync
Salesforce lacks a way to automatically sync CRM contacts (customers, vendors, and prospects) to smartphones with Outlook. With the CiraSync SaaS platform, you can sync contacts from Salesforce to business smartphones so that employees have current and updated CRM...
Creating Contact Collections from Office 365 Dynamic Distribution Groups
CiraSync Contact Lists can use Collections as a source or a target: this provides flexibility to add or remove users or contacts using an existing group in the Global Address List. CiraSync Contact Collections can be created from a Distribution Group created on a...
Syncing the Global Address List to Outlook- or Exchange-enabled Devices
If a coworker calls your mobile phone, you may not recognize the phone number. Even though you can look them up in the Global Address List (GAL), their Caller ID won’t display a name or photo because they are not in your contacts. To take advantage of Caller ID when a...
IT Management
Setting up Role-based Administration to Manage CiraSync
After performing your first contact or calendar sync, you may want to secure, restrict, or expand user access to the dashboard in CiraSync Enterprise Edition. This guide shows how to set up role-based administration for CiraSync users. Instructions Log in to...
Setting Office 365 CiraSync Data Residency Settings
At CiraSync, there are cloud workers that sync information to smartphones and Exchange mailboxes. The workers build temporary databases from public folders and the Global Address List. CiraSync has data centers in the European Union (EU) and North America. This guide...
Cleaning up Contacts and Calendars from Targeted Users in CiraSync
When one of your employees leaves your company, you may have already removed their CiraSync license. However, they still have access to the contacts and calendar events pushed by CiraSync to their smartphones. This guide shows the two ways to clean up contacts and...
Office 365
Setting Office 365 CiraSync Data Residency Settings
At CiraSync, there are cloud workers that sync information to smartphones and Exchange mailboxes. The workers build temporary databases from public folders and the Global Address List. CiraSync has data centers in the European Union (EU) and North America. This guide...
Syncing Salesforce Contacts to Smartphones with CiraSync
Salesforce lacks a way to automatically sync CRM contacts (customers, vendors, and prospects) to smartphones with Outlook. With the CiraSync SaaS platform, you can sync contacts from Salesforce to business smartphones so that employees have current and updated CRM...
Syncing the Global Address List to Outlook- or Exchange-enabled Devices
If a coworker calls your mobile phone, you may not recognize the phone number. Even though you can look them up in the Global Address List (GAL), their Caller ID won’t display a name or photo because they are not in your contacts. To take advantage of Caller ID when a...
Public Folder Sync
Syncing Public Folder Contact Lists to Smartphones using CiraSync Enterprise Edition
This guide shows how to use CiraSync Enterprise Edition (EE) to sync Public Folder Contact Lists to one or more users in your Office 365 tenant. If you are an on-premise Exchange user, check out the itrezzo solution! Before You Start The following procedure...
Creating and Sharing Public Folder Contact Lists with Outlook Desktop
This guide shows how to create and share a Public Folder Contact List on Outlook for Desktop. NOTE: You can only share a Public Folder Contact List to a mail-enabled account. Instructions Creating the Public Folder Contact List Log in to Outlook Desktop. Click...
Creating and Sharing Public Folder Calendars with Outlook Desktop
This guide shows how to create and share a Public Folder Calendar with Outlook Desktop. NOTE: You can only share a Public Folder Calendar to a mail-enabled account. If you are an on-premise Exchange user, check out the itrezzo solution! Instructions Creating...
Shared Calendars
Setting up a CiraSync Tenant to Use Multiple Service Accounts
If you are a CiraSync Enterprise Edition user and have more than 1,000 user mailboxes in Exchange Online, you will notice that during a sync, five mailboxes get updated simultaneously. Normally, a single service account is configured for CiraSync, and it can take over...
Shared Mailboxes
Setting up a CiraSync Tenant to Use Multiple Service Accounts
If you are a CiraSync Enterprise Edition user and have more than 1,000 user mailboxes in Exchange Online, you will notice that during a sync, five mailboxes get updated simultaneously. Normally, a single service account is configured for CiraSync, and it can take over...
Licensing
Removing User Consent from Office 365 for CiraSync
When you signed up for CiraSync, you granted CiraSync permission to access your Office 365 account. CiraSync uses the Office 365 API to access user mailboxes so that it can create and update the Office 365 Global Address List, contacts, and calendar appointments. If...
Purchasing CiraSync Licenses
This guide shows how to purchase CiraSync licenses with and without a sales quote. NOTE: The following instructions apply to CiraSync Enterprise Edition users. If you are a CiraSync Personal Edition user, follow the instructions in this guide: How to Upgrade to...
Adding Seats to an Existing CiraSync Subscription
This guide shows how to add seats to an existing CiraSync Subscription. NOTE: The following instructions apply to CiraSync Enterprise Edition users. If you are a CiraSync Personal Edition user, follow the instructions in this guide: How to Upgrade to CiraSync...