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We have multiple separate domains with separate Microsoft Office 365 tenants. We want to sync our Global Address List across all domains. Can CiraSync do this?
CiraSync does not have this capability. However, CiraSync can be used to sync the GAL between tenants by syncing mailboxes containing the GAL from one tenant into another. For more information, check out How to Sync the GAL between Two...
We have customers who have iPhones and require shared contacts once they move to Microsoft Office 365: can CiraSync support this functionality?
Yes, CiraSync can sync Office 365 contacts to iPhones. Once your customers move to Office 365, CiraSync will sync contacts and calendars from the GAL, Public Folders, and shared mailboxes to Office 365 mailboxes and then propagate the sync to iPhones through the...
I am looking to create a shareable central database of contacts that can also sync to smartphones. Can CiraSync provide what I need?
CiraSync would be perfect for you! With the CiraSync Enterprise Edition central management dashboard, you can create contact lists, organize the lists by department and frequency of use, and allow your users to choose who gets which lists. CiraSync will then pull...
Calendar events are not syncing to my phone. What do I do?
This can happen for several reasons. You do not have a service account that is set to Application Impersonation Mode. Application Impersonation allows CiraSync to impersonate an admin account in order to sync and perform sync tasks. If your contacts and calendar...
Contacts are not syncing to my phone. What do I do?
This can happen for several reasons. You do not have a service account that is set to Application Impersonation Mode. Application Impersonation allows CiraSync to impersonate an admin account in order to sync and perform sync tasks. If your contacts and calendar...
What will happen If I sync a shared calendar to my users, and they have the same event in their own calendar?
Because CiraSync will not touch personal contact and calendar items (i.e. anything added by the user), the event will show up twice. There will be one copy of the event in the synced shared calendar and one in the user’s personal calendar.
How do I receive meeting invitations as iCalendar attachments instead of Outlook Web App links?
To set these meeting invitations, you have to configure your Calendar settings on web view by doing the following: Log in to the Office 365 Portal. Open the Calendar. Click the gear on the top right corner. The settings pane will pull out. Click IPOP and IMAP...
Does Calendar Sync consolidate events from multiple calendars into one for all Outlook users?
Yes, CiraSync can do this. You will have to perform multiple sync tasks. Each sync task needs to have a different source, but the same targets. Once these tasks have been performed, CiraSync will consolidate all these events into one calendar for all the members of...
