Sync Everbridge Contacts with Microsoft 365 and Smartphones

Keep emergency, safety, and operations contacts updated across Microsoft 365, Outlook, iPhone, and Android using CiraSync Hub and CiraSync. No manual exports. No app required.

An image depicting the Everbridge Integration for CiraSync

Two-Way Sync: CiraSync Hub

One-Way Sync: CiraSync Cloud, CiraSync On-Prem

What This Integration Does

CiraSync connects Everbridge to Microsoft 365 so that emergency and safety contact data stays current across every system and device your team depends on. Changes made in Everbridge propagate automatically, so no one is working from an outdated directory when it matters most.

  • Two-way sync of Everbridge contact records with the Microsoft 365 Global Address List (GAL), user mailboxes, Google, iCloud, or another CRM via CiraSync Hub
  • Automatic delivery of emergency contacts to every employee’s mobile device via CiraSync Cloud or CiraSync On-Prem

How It Works

1. Connect

Sign into Everbridge and Microsoft 365 through CiraSync Hub using your existing admin credentials.

2. Map

Select the contact fields to sync and choose one-way or two-way synchronization based on your organization’s workflow.

3. Sync to Phones

CiraSync pushes updated emergency contacts to every user’s smartphone automatically, with no action required from employees.

Note

Everbridge contact records sync through CiraSync Hub. CiraSync handles mobile distribution to iOS and Android devices.

Who Benefits

Safety and Security Teams

Safety and security professionals depend on accurate, up-to-date contact data during incidents. CiraSync ensures the right contacts are on every device before an emergency occurs, not after.

Emergency Response Personnel

First responder teams need reliable contact information in the field. CiraSync delivers Everbridge emergency contacts directly to smartphones, so critical details are always accessible without logging into a separate system.

IT and Operations Teams

IT and operations teams spend significant time managing manual contact updates across disconnected systems. CiraSync automates that process, reducing administrative overhead and eliminating sync errors before they create gaps in your emergency response plan.

Outcomes

  • Faster emergency communication when every contact is current and reachable
  • Safety contacts on mobile devices that update automatically as records change in Everbridge
  • Elimination of outdated or missing contact data that delays incident response

Requirements

  • CiraSync Hub subscription (required for two-way sync); CiraSync Cloud subscription for mobile distribution
  • Active Everbridge subscription
  • Microsoft 365 admin consent

Frequently Asked Questions

How do I sync Everbridge contacts to Microsoft 365?

CiraSync Hub connects to both Everbridge and Microsoft 365, then maps and syncs contact records automatically based on the fields and sync direction you configure.

Does Everbridge support two-way sync with Outlook contacts?

Yes. CiraSync Hub supports two-way sync between Everbridge and Microsoft 365, so updates made in either system are reflected across both.

Can I sync Everbridge emergency contacts to safety team smartphones?

Yes. CiraSync Cloud and CiraSync On-Prem push Everbridge contacts from Microsoft 365 to iOS and Android devices automatically.

How is CiraSync different from Everbridge's native contact management?

Everbridge manages contact records within its own platform. CiraSync extends that data to Microsoft 365 and mobile devices, ensuring the rest of your organization has access to current emergency contacts without logging into Everbridge directly.

Can I filter which Everbridge contacts sync to which team members?

Yes. CiraSync supports field mapping and filtering, so administrators can control which contact records are distributed to specific users or groups.

Does this integration work with Everbridge's mass notification system?

CiraSync syncs contact data between Everbridge and Microsoft 365. Mass notification delivery is managed within Everbridge. CiraSync ensures the contacts powering those notifications are current across all connected systems.

Is CiraSync secure for emergency response data?

Yes. CiraSync is SOC 2 Type II certified and GDPR compliant, and CiraSync On-Prem is available for organizations with strict data residency or high-security requirements.

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