CiraSync InterAction Integration

Keep every client relationship visible across the firm. When a contact updates in InterAction, it reflects across Microsoft 365 and on attorney devices — maintaining firm-wide relationship intelligence with CiraSync.

An image depicting the InterAction integration for CiraSync.

Two-Way: CiraSync Hub

One-Way: CiraSync Cloud, CiraSync On-Prem

What This Integration Does

Two-way sync of InterAction contacts with Microsoft 365 GAL, User Mailbox, Google, iCloud, or another CRM via CiraHub
Automatic mobile distribution through CiraSync, so attorneys always have current client contacts on their smartphones
Field-level mapping with support for InterAction categories and tags
Selective sync filters to control which contacts reach which users

How It Works

Connect: Authenticate InterAction and Microsoft 365 (or another endpoint) in CiraHub.
Map: Select fields, categories, tags, and sync direction.
Sync to Phones: CiraSync automatically updates device contact lists.

Note

InterAction syncs via CiraHub. CiraSync handles mobile delivery. Both products work together as part of a single workflow.

Who Benefits

Law Firms

Law firms rely on current client data to protect relationships. CiraSync ensures every attorney has accurate contact information on their phone and in Outlook without manual updates or IT intervention.

Professional Services Teams

Teams that track client relationships across practices and offices use InterAction to maintain that intelligence centrally. CiraSync extends that investment to every Microsoft 365 user and mobile device.

Client Relationship Managers

When a contact changes in InterAction, CiraSync propagates that update firm-wide automatically. Relationship managers stay current without chasing down sync issues.

Outcomes

Updated client contacts across all departments
Improved client communication and follow-up
Eliminates manual contact management overhead
Reduced risk of attorneys reaching out with outdated contact details

Requirements

CiraHub subscription
InterAction subscription
Microsoft 365 admin credentials

Trusted by Legal Professionals Everywhere

It works perfectly. Easy to set up. Very helpful to get us all set up. We have had to call twice for tweaks, and they answered on the spot. Issue fixed immediately.”

Mitchell Law Practice

“The go-to solution for syncing important info within my organization”

James Legal Service Professional)

“The first step towards great lawyer and client communication is the establishment of clear and effective communications channels”

American Bar Association Reference

Frequently Asked Questions

How do I sync InterAction contacts to Microsoft 365?

CiraSync connects InterAction to Microsoft 365 through CiraHub, which authenticates both platforms, maps contact fields, and keeps records in sync automatically.

Does InterAction sync two-way with Outlook contacts?

Yes. When using CiraHub, CiraSync supports two-way sync between InterAction and Microsoft 365, so updates in either system reflect across both.

Can I sync InterAction contacts to attorney smartphones?

Yes. CiraSync automatically pushes synced contacts from Microsoft 365 to attorney smartphones on iOS and Android without requiring attorneys to install a separate app.

How is CiraSync different from InterAction's native sync?

InterAction’s native sync is limited in scope and requires manual administration. CiraSync automates the process, extends delivery to mobile devices, and supports field-level filtering and multi-directional sync across Microsoft 365 and other endpoints.

Can I filter which InterAction contacts sync to which attorneys?

Yes. CiraSync supports contact filtering by category, tag, and user group, so specific attorneys or teams receive only the contacts relevant to their work.

Is CiraSync secure for law firm client data?

Yes. CiraSync is SOC 2 compliant and GDPR-ready. Contact data is processed according to strict data handling standards appropriate for legal environments.