So können Sie Werbung in den Kontaktnotizen von CiraSync blockieren – CiraSync Support
In den Notizfeldern der Kontakte zeigt CiraSync Personal Edition Werbeanzeigen an. Wenn Sie ein Upgrade auf die CiraSync Enterprise Edition durchführen, werden die Werbeanzeigen möglicherweise weiterhin angezeigt, weil der Cache noch nicht aktualisiert wurde. Diese...
Microsoft Inspire 2017 – Alle Informationen über die größte Partnerkonferenz des Jahres
Microsoft hält in diesem Jahr seine größte Partnerveranstaltung vom 9. bis 13. Juli in Washington D. C. ab. Die anwesenden Partner von Microsoft werden nach einer Chance suchen, sich unter die Anbieter und andere Partner zu mischen und an den vielen Gesprächsrunden... Automatisierte Synchronisierung von HubSpot Office 365 Postfach – CiraSync
Viele Abteilungen unseres Unternehmens nutzen das CRM-System, um die Kundenbeziehungen zu verwalten und zu verbessern, darunter Verkauf, Marketing, Kundendienst, Support und sogar das Rechnungswesen. Es ist in der Tat eine Geschäftsanforderung aller kundenorientierten...
SaaS-Sicherheit: So erfolgt die sichere Aufbewahrung Ihrer Daten durch CiraSync
Diese Frage wird uns häufig gestellt: „Welche technischen Aspekte hat die Sicherheit von CiraSync und mit welchen Schritten gewährleisten Sie die Sicherheit der Benutzerinformationen?“ Wenn ein Unternehmen nach externer Hilfe beim Informationsmanagement sucht, möchte...
When I log in to the CiraSync dashboard, I get a pop-up prompting me to add a real Point of Contact. However, there is no way to add one. What do I do?
To solve this issue, log in to the CiraSync dashboard with the tenant service account in an incognito window. The CiraSync dashboard should let you add a Point of Contact. NOTE: If the tenant does not have a tenant service account, you can log in to the Global Admin...
Interview with Vernon Weitzman, ideamensch
Sometimes success comes from planning. Sometimes it’s a fluke. Always keep experimenting. October 21st, 2019. Our CTO and Founder, Vernon Weitzman, sat down recently with ideamensch to give a detailed breakdown on his history within the software field, his thoughts... Why does CiraSync not sync the Middle Initial Field that is in the Exchange Online Contact details?
Microsoft 365 contact details do not contain the Middle Name or Middle Initial field. Furthermore, the Middle Initial Field is a field automatically synced by Azure AD by default (dirsync). CiraSync has recently introduced a new feature for users who want to sync the...
How Cira Apps went from Zero to 1,000 Enterprise Customers in 3 years
Today, CiraSync has surpassed 1,000 enterprise customers in just 3 years, while syncing business contacts and calendars for over 130,000+ smartphone users. San Jose’s Cira Apps Ltd. surpassed 1,000 enterprise customers last week, an impressive feat for any B2B SaaS...
Enabling Native Sync on Smartphones
If you are using CiraSync to sync Office 365 contact subfolders, they may not show up on your smartphone. This usually occurs on older iOS and Android devices. There are two solutions available for this problem: Enabling the Mobile Exchange Connector Enabling Native...
Business Continuity Best Practices Infographic
INFOGRAPHIC Business Continuity Best Practices View...
5 Tips to Automate Your Contact Synchronization
Once upon a time, businesses relied on paper address books. Those clunky things contained the information of every business contact, arranged according to names or department, or by another characteristic. Now, though, technology has transformed the concept and made... Why does CiraSync take so long to sync my contacts and calendars?
There are multiple factors that can affect CiraSync performance. These include the following: Number of mailbox in a tenant Amount of updates that need to be made Type of data that needs to be written in Current performance of Exchange Web Services (EWS) Below are...
Using the CiraSync Mobile App to Add Contacts to Public Folders
CiraSync is a one-way sync from the Source to the user’s mailbox. The solution syncs contacts from the Office 365 GAL, Public Folders, and Shared Mailboxes to the user desktop mailbox. From there, the smartphones sync the contacts using the Native Exchange Connector...
Adding and Syncing Outlook Contacts with Extensions with CiraSync
This guide shows how to do the following: Add phone number extensions to Outlook Contact items. Sync phone numbers with extensions using CiraSync so users in your tenant can call these numbers with the extension already dialed. NOTE: Caller ID will not work for GAL... I am using a Contact Collection to sync contacts and calendars to my users. How do I remove disabled users from a CiraSync sync task?
Contact Collection users can be removed during the set up of a sync configuration. Do the following to remove disabled and undesired users from a sync task: Click the Contact Collection used as the source and/or target of the desired sync task listed in the... Is there a way to configure custom fields and attributes to CiraSync?
At this time, there is no way to configure custom fields and attributes to CiraSync. CiraSync is hard-coded to only push specific fields as determined by the source. When I try to sync my Public Folders, I get an error that says „There are no Public Folder servers available.“ What do I do?
If you receive this error, please do the following: Give your service account Reviewer permissions in your Public Folder. Assign a Microsoft Exchange License to the service account. Any of the following licenses will do: Kiosk for $2.00 per month or Microsoft F1 (or...
Viewing versus Syncing Public Folders to Smartphones
In this blog, so far we’ve discussed in detail the pros and cons of Public Folders, why users love Public Folders, how to get the most out of public folders, and finally, why smartphones hate Public Folders, but what we haven’t spent a lot of time on is why you should...
Testimonial—Adam, Director of Operations
In this video: We sit down with Adam D., Director of Operations at a telecommunications company. Employees (full-time and temporary) at the company use a variety of smart devices for work and faced a number of contact syncing problems including manually adding and...
Testimonial—Jonah, Senior IT Engineer
In this video: Jonah, a Senior IT Engineer at a medium-sized construction company shares his contact management struggles, and how he came to find the CiraSync solution. The company has been using CiraSync for three years and they have not had a single time when the...
Testimonial—Joseph, Director of IT
In this video: We meet Joseph, IT Director. His company, struggled with an effective Office 365 contact sync solution—he discusses how CiraSync saved his company untold amounts of time, along with the ease with which it could be installed, thanks to the expertise of...
How to Sync the Microsoft 365 Global Address List to Smartphones
Employees need to access the latest Microsoft 365 Global Address List (GAL) on their smartphones to get business done. Without the latest GAL, they waste time answering spam calls or missing business-critical calls from co-workers, prospects, and customers. This video...
Testimonial—Swati, IT Consultant
In this video: We sit down with Swati, an Information Technology Adviser and Consultant; she tells us a little bit about how CiraSync exceeded her expectations and how their team found it useful. She particularly likes the clean interface to sync contacts to groups or...
Getting a Sales Quote
This guide shows how to get a CiraSync sales quote by email. Payment Options Credit Card: Available for any subscription plan at any price. Wire transfer/Check: For sale amounts equal to or over $1,200. Instructions Log in to the CiraSync Dashboard. Click REQUEST...
Syncing Salesforce Contacts to Smartphones with CiraSync
Read the instructions or check out the video below to learn how to sync Salesforce contacts to smartphones with CiraSync: Before You Start Before you can sync Salesforce Contacts, you will need to have purchased the following: Either Salesforce Enterprise or...
Assigning Admin Roles to the CiraSync Service Account
When upgrading to CiraSync Enterprise Edition, a dedicated service account with the Global Administrator Role is required. However, after signing in to the CiraSync Enterprise Edition for the first time, the service account can be demoted by assigning the service...
Renewing CiraSync Licenses
This guide shows how to renew CiraSync licenses. NOTE: CiraSync does not have an auto-renewal functionality. Renewing CiraSync licenses must be done manually from the Dashboard. Payment Options Credit Card: Available for any subscription plan at any price. Wire...
Cleaning up Contacts and Calendars from Targeted Users in CiraSync
When one of your employees leaves your company, you may have already removed their CiraSync license. However, they still have access to the Contacts and Calendar events pushed by CiraSync to their smartphones. This guide shows the two ways to clean up Contacts and... Can I rename a synced calendar? If so, will this change be visible to all users in my tenant?
Yes, you can rename calendars, and all users in your tenant should be able to see the changes once a sync is performed. Please do the following to rename your calendars and sync this change to your users: Click the calendar you would like to edit in the... Can users in my tenant add their smartphone contacts to contact lists managed by CiraSync?
CiraSync is a one-way sync from the Source to the user’s mailbox. The program is meant to sync contacts from Office 365 GAL, Public Folders, and Shared Mailboxes to the user desktop mailbox. From there, the smartphones will sync these contacts using the Native... Contact photos are not syncing to my phone. What should I do?
If you are a CiraSync Personal Edition customer, please note that Personal Edition is a limited capability version of Enterprise Edition. Personal Edition does not include contact photo sync. If you are interested in CiraSync Enterprise Edition, contact us to get... How long does it take to receive an invoice from CiraSync?
Invoices are sent immediately and should appear in your inbox within 30–40 minutes. For more information on pricing and payment options, check out our Pricing FAQ. During a CiraSync sync task, what will happen if there is a contact in the sync configuration that already exists in a user’s mailbox?
During the sync process, CiraSync will look for any duplicates. CiraSync considers a contact as a duplicate if the email address in each contact are identical. When CiraSync finds a duplicate contact, they will merge the contact in the sync configuration to the... If I accidentally deleted a contact from my smartphone, will it also delete from the CiraSync contacts on my Outlook?
CiraSync is a one-way sync in terms that it will never write back to the source (GAL, Public Folder, etc). However, any changes users make to their phone contacts will propagate to their Outlooks / mailboxes. If changes are performed on CiraSync managed contacts,... Is there a way to remove or exclude specific contact fields of contacts synced by CiraSync?
It depends on the field you are trying to exclude. If you are trying to exclude the primary email field, then that isn’t possible. CiraSync is coded to push the primary email by default. This cannot be changed. However, instead of adding external contacts to... Is it possible to add another Contact Field to CiraSync sync tasks? If yes, how can I do this?
Yes, you can sync contact fields besides the defaults by doing the following: Click the account username at the top-right corner of the CiraSync dashboard. Click SETTINGS. Click Contact Fields. Find the contact field you would like to sync. Click the... If I sync the root contacts folder, will all the subfolders sync as well?
No, choosing to sync the root contact folder will not sync its subfolders. Instead, you can create multiple contact lists in CiraSync using these subfolders as the source. Then, you would sync these contact lists to the root contact folder. How do I sync Distribution Groups with CiraSync?
You can sync a Distribution Group by selecting the group as the source and target when you are creating a sync configuration. Then, in Step 3 of creating a sync configuration wizard, make sure to check the Sync Group as Contact box. Distribution Groups can be used to... 
