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Distribution Lists Not Showing in the Global Address List? 9 Fixes for Microsoft 365 and Exchange
If your distribution lists are not visible in the Global Address List in Outlook or Microsoft 365, it can disrupt communication. This guide walks you through nine practical fixes to restore visibility, including checking settings, refreshing caches, and verifying sync...
Global Address List Permissions & Visibility Issues: Why Some Users Don’t Show Up (and How to Fix It)
It can be frustrating when new users or contacts do not appear in your Global Address List, or Outlook seems out of date. This often happens due to permissions, visibility settings, offline caching, or directory sync delays. This guide explains why some...
Global Address List vs Outlook Contacts vs Address Book: What’s the Difference?
The Global Address List (GAL) is a company wide directory automatically maintained by your IT team that contains all internal email accounts and resources. Outlook Contacts are your personal contacts that you create...
How to Automate Contact Sync for Microsoft 365 Users
You want to automate contact sync for Microsoft 365 users because this is certainly happening in your organization: Outdated contact info leads to excessive IT tickets New hires struggle to connect with staff IT resolves sync problems across multiple platforms ...
