Contact Management
How to Sync and Dial International Phone Numbers from the GAL
When setting up your company to sync the GAL to Outlook Contacts and smartphones, it’s easy. Insert a USA 10 digit phone number in a phone field in the GAL and it syncs exactly as needed on both iPhone and Android. BUT, if you have employees overseas, they will be...
Why Business Continuity Plans Must Include Automated Contact Management for Smartphones
In October 2019, PG&E Public Safety Power Outages and wildfires in the state of California resulted in millions of users including businesses being without power for several days. Such outages can be particularly challenging for businesses; in one instance, the...
5 Tips to Automate Your Contact Synchronization
Once upon a time, businesses relied on paper address books. Those clunky things contained the information of every business contact, arranged according to names or department, or by another characteristic. Now, though, technology has transformed the concept and made...
Creating and Sharing Public Folder Contact Lists with Outlook Desktop
Author’s Note: Microsoft has officially announced the retirement of Exchange Web Services (EWS) for Exchange Online, with the service being fully disabled on October 1, 2026. This change has important implications for organizations that rely on third-party...
Business Advantages of Automatically Syncing HubSpot CRM to Smartphones
The CRM system at your company is used by multiple departments including sales, marketing, customer service, support, and even by accounting to manage and improve customer relationships. Indeed, it’s a business requirement that every customer-facing employee be able...
6 Simple Steps to Get Rid of Robocalls with CiraSync
14 robocalls. Yesterday I had a record 14 robocalls in the few hours I was in the office. If you’re like millions of smartphone users, this nuisance has gone from a pain that interrupts work or personal time to a constant, near hourly annoyance—in November 2018 alone,...
Why Does CiraSync Keep Adding Mom in My Contacts Folder?
I don’t take too many customer support calls these days. Our customer success team is far better (and more patient) than I am at answering customer requests. (Side note: check out what customers are saying about our stellar customer success team on Capterra and G2...
Automated Office 365 GAL Sync to Smartphones Reduces Business Risks
While demonstrating a $1M project, Diana faced an unexpected technical question from an impatient customer. Unable to access her company’s Office 365 Global Address List (GAL) offline, she promised an answer by morning, fearing she might have lost the sale. Remote...
