Contact Management
Why Business Continuity Plans Must Include Automated Contact Management for Smartphones
In October 2019, PG&E Public Safety Power Outages and wildfires in the state of California resulted in millions of users including businesses being without power for several days. Such outages can be particularly challenging for businesses; in one instance, the...
5 Tips to Automate Your Contact Synchronization
Once upon a time, businesses relied on paper address books. Those clunky things contained the information of every business contact, arranged according to names or department, or by another characteristic. Now, though, technology has transformed the concept and made...
Creating and Sharing Public Folder Contact Lists with Outlook Desktop
Read the instructions or check out the video to learn how to create and share Public Folders with Outlook Desktop: watch this video How to Create and Share Public Folder Contacts Outlook Instructions Creating the Public Folder Contact List Log in to Outlook Desktop....
Business Advantages of Automatically Syncing HubSpot CRM to Smartphones
The CRM system at your company is used by multiple departments including sales, marketing, customer service, support, and even by accounting to manage and improve customer relationships. Indeed, it’s a business requirement that every customer-facing employee be able...
Can You Have Home Addresses & Business Addresses in the GAL?
I’ve seen dozens of small businesses make this fundamental mistake. A small company wants to share a home postal address among 50 employees. The request comes from the CEO so it has some legs. The Exchange Global Address List (GAL) is the obvious choice since everyone...
6 Simple Steps to Get Rid of Robocalls with CiraSync
14 robocalls. Yesterday I had a record 14 robocalls in the few hours I was in the office. If you’re like millions of smartphone users, this nuisance has gone from a pain that interrupts work or personal time to a constant, near hourly annoyance—in November 2018 alone,...
Why Does CiraSync Keep Adding Mom in My Contacts Folder?
I don’t take too many customer support calls these days. Our customer success team is far better (and more patient) than I am at answering customer requests. (Side note: check out what customers are saying about our stellar customer success team on Capterra and G2...
Automated Office 365 GAL Sync to Smartphones Reduces Business Risks
While demonstrating a $1M project, Diana faced an unexpected technical question from an impatient customer. Unable to access her company’s Office 365 Global Address List (GAL) offline, she promised an answer by morning, fearing she might have lost the sale. Remote...