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Artículos de soporte
Cómo sincronizar la lista global de direcciones entre dos inquilinos
Esta guía muestra cómo utilizar CiraSync Edición Empresarial para sincronizar la Lista Global de Direcciones (LGD) entre dos inquilinos de Office 365. NOTA: Esta guía usa Inquilino A e Inquilino B como ejemplos. Si usted es un usuario de Exchange in situ, ¡aprenda a...
¿Cómo recibo invitaciones a reuniones como adjuntos de iCalendar en lugar de vínculos de la aplicación web de Outlook?
Para configurar estas invitaciones a reuniones, debe configurar los ajustes del Calendario en la vista web haciendo lo siguiente: Inicia sesión en el portal de Office 365. Abre el Calendario. Haga clic en el engranaje de la esquina superior derecha. El panel de...
Consolidating CiraSync License Packs
This guide shows how to consolidate CiraSync license packs with the same expiration dates. If you have license packs with different expiration dates, please submit a support ticket to get in touch with the Cira Apps Ltd. Customer Success Team. Instructions 1. Click...
Enabling Native Sync on Smartphones
If you are using CiraSync to sync Office 365 contact subfolders, they may not show up on your smartphone. This usually occurs on older iOS and Android devices. There are two solutions available for this problem: Enabling the Mobile Exchange Connector Enabling Native...
Why does CiraSync take so long to sync my contacts and calendars?
There are multiple factors that can affect CiraSync performance. These include the following: Number of mailbox in a tenant Amount of updates that need to be made Type of data that needs to be written in Current performance of Exchange Web Services (EWS) Below are...
Adding and Syncing Outlook Contacts with Extensions with CiraSync
This guide shows how to do the following: Add phone number extensions to Outlook Contact items. Sync phone numbers with extensions using CiraSync so users in your tenant can call these numbers with the extension already dialed. NOTE: Caller ID will not work for GAL...
How long does it take to receive an invoice from CiraSync?
Invoices are sent immediately and should appear in your inbox within 30–40 minutes. For more information on pricing and payment options, check out our Pricing FAQ.
Is there a way to remove or exclude specific contact fields of contacts synced by CiraSync?
It depends on the field you are trying to exclude. If you are trying to exclude the primary email field, then that isn’t possible. CiraSync is coded to push the primary email by default. This cannot be changed. However, instead of adding external contacts to...
