CiraSync Glossary of Terms

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App Impersonation:
App Impersonation is a Role-Based Access Control (RBAC) feature in Exchange Online that allows an application or service to act on behalf of a user, granting it the permissions to access and manage the user's mailbox data without user credentials.
Application Consent:
The process of granting an application permission to access specific data or perform actions on behalf of a user or organization.
Auto-License:
The automatic assignment of licenses to users based on predefined criteria or rules.
Automatic Contact Sync:
A feature of CiraSync that allows users to automatically sync data from Global Address Lists (GALs), public folders, CRM, and shared calendars multiple times per day to unlimited iPhone and Android smartphone users in an organization.

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BCP Emergency Contacts:
Business Continuity Planning (BCP) emergency contacts are designated individuals within an organization who serve as primary points of contact during a crisis or disaster, who are responsible for coordinating communication, response efforts, and decision-making to ensure minimal disruption to critical business operations.

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Caller ID only:
A feature that displays only the caller's name or number.
CiraHub:
Another solution in CiraApps' suite of products, often used with CiraSync. CiraHub consolidates data from various sources and synchronizes it across numerous additional platforms, offering a "many-to-many" sync solution.
CiraSync PE (Personal Edition):
CiraSync's free, limited-feature edition that syncs a single Microsoft 365 Global Address List, shared calendar, or Public Folder to up to 10 business smartphones weekly, with a 1,000-item cap.
CiraSync Enterprise Edition (EE):
A full-featured, secure solution that centrally manages synchronization for an entire Microsoft 365 tenant, syncing multiple contact lists and shared calendars to unlimited smartphones multiple times daily, with Roles-Based Administration (RBAC) for granular control.
Contact Collections:
A CiraSync-specific functionality that allows tenants to sync a subset of their Contact List to a subset of their users, providing greater flexibility.
Contact Fields:
Specific information associated with a contact, e.g., name, email address, phone number, and job title, which can be synced based on a user's preferences.
Contact Sync:
The process of automatically synchronizing contact information between different systems or devices to ensure that contact data remains consistent and up-to-date across all connected platforms.

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Default contacts:
A predefined set of contacts that are automatically added to the user's address book or contact list.
Disabled Account:
A user account that has been deactivated, preventing the user from logging in or accessing resources associated with the account.
Distribution Group:
A collection of email addresses that can be used to send messages to multiple recipients simultaneously.
Dynamic Distribution Group:
A distribution group whose membership is automatically updated based on specific criteria, such as user attributes or group membership.

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Exchange Server:
Microsoft Exchange Server is a mail and calendaring server developed by Microsoft. It provides email, scheduling, contact management, and collaboration features for organizations. Exchange Server stores data in mailboxes and enables users to access emails, calendar, and contacts using clients like Microsoft Outlook or web-based interfaces.

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Field Mapping:
A feature that allows users to customize, map, and synchronize desired data fields between different platforms, addressing inconsistencies in data labeling.
Folder Purge:
A feature that allows users to delete the data in specific folders.

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GDPR:
General Data Protection Regulation (GDPR) is a comprehensive data protection law enacted by the European Union to safeguard the privacy and personal data of individuals.
Global Address List (GAL):
A directory service within the Exchange Server that contains information about all email users, distribution groups, and Exchange resources. It's used by email clients like Microsoft Outlook to look up and display contact information for people within the same organization.
Global Administrator:
A Global Admin is a user with the highest level of administrative access, having the ability to manage all aspects of the tenant and its associated resources, including users, groups, applications, and security settings.
Granular Control:
A feature in CiraSync that selectively filters out fields and targets specific lists to specific contacts, ensuring that not every user has access to every contact or field.

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Manage Roles:
The process of defining, assigning, and managing user roles and their associated permissions.
Merged Contact:
A single contact record created by consolidating information from multiple sources or duplicate contacts, ensuring data consistency and avoiding redundancy.
Microsoft Azure:
A cloud computing platform developed by Microsoft that offers a host of services, including computing, storage, networking, databases, analytics, etc. Azure allows organizations to build, deploy, and manage applications and services via Microsoft-managed data centers across the globe.
Microsoft 365:
Microsoft Office 365, now known as Microsoft 365, is a subscription-based service that provides access to a suite of productivity and collaboration tools developed by Microsoft. It includes popular applications such as Word, Excel, PowerPoint, Outlook, Teams, SharePoint, etc. The service also includes email hosting, cloud storage, and a host of security features.

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Native Sync:
A synchronization method that uses the application's built-in functionality to sync data between systems.

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Obfuscation:
The process of obscuring or masking sensitive data, such as personally identifiable information, to protect privacy and maintain compliance with regulations.
Obsolete Contact:
A contact in CiraSync that no longer exists in the source system (e.g., a GAL) and needs to be removed from the target during synchronization.
Office 365 Mailbox:
A user's personal storage space within Microsoft 365 that holds email messages, calendar events, contacts, tasks, and other related data, accessible through Microsoft Outlook or other email clients.
One-to-Many Synchronization:
One-to-Many Synchronization is a way of keeping data consistent across multiple databases or systems. One database sends updates to several other databases, so they all have the same information. CiraSync transfers data from a single source to multiple users, functioning as a centrally managed distribution tool.
On-Premise Gateway (source option under sync tunnel):
A connector in CiraSync Cloud that allows synchronization with CiraSync On-Premise (itrezzo UCM) software configuration, enabling the export of data dictionary, MCL, calendars, and collections.

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PowerShell:
A command-line shell and scripting language developed by Microsoft, used for automating tasks, managing system configurations, and interacting with various Microsoft products and services, including Windows, Azure, and Microsoft 365.
Public Folder:
A shared space used for collecting, organizing, and sharing information with others within your organization. These folders can contain email messages, calendar events, contacts, tasks, discussion boards, and documents.
Purge Cache:
The action of clearing or deleting cached data to free up storage space, resolve issues, or ensure that the most up-to-date data is being used.

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Role-Based Access Control (RBAC):
This is a method of restricting system access to authorized users. In Exchange Server, RBAC allows control over administrative tasks each user can perform and what features a user can access within the Exchange Management Console and Exchange Admin Center.

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SaaS (Software as a Service):
A software licensing and delivery model where software is centrally hosted by a provider and made available to customers over the internet, typically on a subscription basis.
Service Account:
A Service Account is a dedicated account created for running automated services, applications, or scripts that require authentication and authorized access to specific resources, without being tied to an individual user's identity or permissions.
Shared Mailbox:
A mailbox that multiple users can access and use to send and receive email messages, without the need for a separate login.
Source:
The origin or primary location from which data is synchronized or transferred.
Streamer:
A type of synchronization schedule in CiraSync's Cloud that runs multiple times a day, looking for changes in the source (contacts and calendars) and pushing those changes to users without first reading data on the user side.
Synchronization:
The process of ensuring that data in different locations or applications is consistent and up-to-date across different sources or platforms.
Synchronization Frequency:
How often data is synced. CiraSync enables synchronization of multiple contact lists and shared calendars to business smartphones, with a frequency of multiple syncs per day.
Sync Photo:
A feature that enables the synchronization of contact photos along with other contact information.

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Target:
The destination or recipient system to which data is synchronized or transferred.
Tenant (Microsoft 365):
A dedicated and trusted instance of Azure Active Directory (Azure AD) that is automatically created when an organization signs up for a Microsoft cloud service subscription, such as Microsoft Azure, Microsoft 365, or Microsoft Dynamics 365. It contains users, groups, and applications specific to the organization and allows the organization to manage access to its resources.

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Update Cache:
The process of refreshing or updating the stored data in a cache to ensure it is current and consistent with the source data.
Unidirectional Synchronization:
A one-way data synchronization process where changes made in the source system are synchronized to the target system, but any changes made directly in the target system are not reflected back to the source. CiraSync operates in a unidirectional manner, meaning if a user alters information on their phone, these changes will not be updated in the GAL. However, if contact data in the GAL is modified, the user's smartphone will reflect these updates.
User Customization:
Users have the ability to customize data synchronization settings in CiraSync, including update frequency, synchronization type, and any necessary filters for the contacts.
User Mailbox:
This refers to an individual user's storage on an Exchange Server. It includes all the email, calendar appointments, tasks, and contacts associated with a specific account.