Sync Zoho CRM Contacts to Microsoft 365 & Every Employee’s Phone Automatically
Keep customer and lead contacts accurate everywhere they’re needed. When a contact updates in Zoho, CiraHub reflects it across Microsoft 365 automatically and continuously, and CiraSync pushes the update to every employee’s phone, with no manual exports or spreadsheet cleanup.
Two-Way: CiraSync Hub
One-Way: CiraSync Cloud, CiraSync On-Prem
TL;DR
What it is: A sync that connects Zoho CRM contacts to Microsoft 365 (and other endpoints) and pushes them to employees’ phones automatically.
Sync directions: Two-way via CiraSync Hub, one-way via CiraSync Cloud and On-Prem.
How it works: Connect Zoho and Microsoft 365 in CiraSync Hub, map the modules and fields to sync, then CiraSync delivers the results to every phone automatically.
Who it’s for: Sales, service, and field teams who need current customer contacts on their phones.
Requirements: CiraSync Hub subscription, Zoho subscription, Microsoft 365 admin consent.
Why it’s different: Unlike Zoho’s native Microsoft 365 connector, CiraSync delivers contacts to the native phone address book and supports GAL, public folders, and multi-endpoint sync.
What This Integration Does
- Two-way sync of Zoho contacts with the Microsoft 365 Global Address List (GAL), User Mailbox, Google, iCloud, or another CRM via CiraSync Hub
- Automatic distribution of updated contacts to Outlook and iOS/Android smartphones via CiraSync
- Field- and module-level mapping to control exactly what syncs and in which direction
How It Works
- Connect Sign into Zoho and Microsoft 365 (or another endpoint) inside CiraSync Hub.
- Map Choose which Zoho modules and contact fields sync, and set the sync direction.
- Sync to Phones CiraSync automatically pushes the latest Zoho contacts into users’ native Contacts apps. No mobile app required.
Note: Zoho connects through CiraSync Hub for bidirectional sync. CiraSync handles secure, automated delivery to smartphones.
What Syncs, and Why Phones Are the Difference
Zoho’s built-in Microsoft 365 connector keeps data in sync inside the apps. CiraSync goes further: it pushes Zoho CRM contacts straight into the native address book on every employee’s iPhone and Android, so a client’s name and company show up on an incoming call automatically, with no app to open. Through CiraSync Hub’s hub-and-spoke model, teams can two-way sync Zoho contacts with Microsoft 365 (GAL, user mailbox, or public folders), Google, iCloud, or another CRM, and map exactly which Zoho modules and fields flow in each direction.
Who Benefits
Sales Teams: Always-current customer and lead contacts on every device, so reps stay accurate and responsive from the road.
Service Teams: Faster, more accurate client communication with contact data that’s never stale.
Field Representatives: Caller ID and contact details that are current on-site, without waiting on IT or checking Zoho manually.
Outcomes
- Always-accurate customer contacts across Zoho and Microsoft 365
- Faster client communication with no data duplication across systems
- Save hours every week by eliminating manual exports, imports, and spreadsheet updates
Requirements
- CiraSync Hub subscription
- Zoho subscription
- Microsoft 365 admin consent
