Executive Summary
Prince Contracting, a heavy civil construction company, operates across multiple active job sites where foremen and superintendents spend nearly all their time in the field coordinating crews, subcontractors, inspectors, and internal teams. With dozens of field leaders rarely at a computer or in Outlook, having immediate access to accurate mobile contacts is mission-critical to keeping projects on schedule. Since 2017, Prince Contracting has relied on CiraSync to ensure every field leader always has the right corporate contacts on their phone automatically, without any user action or IT intervention.
Challenges
Before implementing CiraSync, keeping mobile contacts accurate across dozens of field leaders was a constant operational burden. Outdated phone numbers, missing entries, and dependence on manual updates created friction at critical moments, slowing coordination across job sites and impacting response times. Prince Contracting’s IT team, led by IT Director Joe Isaia, needed a solution that required no training, no app management, and no reliance on employees to maintain their own contacts.
“Our foremen and superintendents spend most of their time in the field. They are rarely at a computer or in Outlook. They simply need to pull out their phone and immediately contact whoever they need.” — Joe Isaia, IT Director, Prince Contracting
Solution
Prince Contracting implemented CiraSync’s automated directory sync in 2017. The IT team maintains a single authoritative directory in Microsoft 365, and CiraSync automatically pushes accurate, up-to-date contacts directly to every foreman and superintendent’s native smartphone address book. Any change made in Microsoft 365 is reflected on every device within minutes — no app management, no training, and no manual steps required.
“CiraSync has become one of our most critical systems. It keeps our teams connected, enables efficient communication, and allows them to stay focused on the job.” — Joe Isaia, IT Director, Prince Contracting
