According to IBISWorld, there were 988,019 Finance and Insurance businesses in the USA in 2023. And the International Trade Administration (ITA) says the finance and insurance sector employs 6,754,700 people in the USA.
As a busy financial professional, accessing your client and prospect list wherever you are, regardless of your device, is a real job hack. This information can help you retain existing clients and capture new business more efficiently.
That’s why syncing financial services contacts to smartphones is so essential.
But how can you do this, and what tools can you use?
Keep reading!
Key Takeaways:
- You can sync financial services contacts to smartphones in less than 2 minutes with CiraSync.
- Syncing financial services contacts to phones and tables is essential to access critical data on the go, improve team collaboration, and manage data securely.
Why Do Financial Services Need to Sync Contacts to Smartphones?
Financial services need to sync contacts to smartphones for four key reasons:
- Instant access to critical contacts
- Accessibility on-the-go
- Improved team collaboration
- Better Data Management and Security
Let’s cover each reason in more detail.
1. Instant Access to Critical Contacts
Syncing financial services contacts to your smartphone improves overall productivity as it closes communication gaps and helps your team complete tasks on time.
If you are a financial advisor who services many high-end clients, you will get direct 1:1 calls from those people. Screening their call or ignoring it because they’re not in your phone book can be catastrophic.
Take Ruppert Fux Landmann (RFL), for example. It’s a financial firm based in Germany that primarily serves lenders and creditors and focuses on:
- Asset management and
- Corporate and financial restructuring.
They wanted to sync Salesforce contacts to internal employee smartphones automatically. However, Salesforce charges a costly rate per seat for Outlook integration.
Lars Ruppert, RFL Founder and Managing Director, said:
“The service Salesforce provides for syncing our Exchange and Outlook contacts is overpriced and complex. We found the secure CiraSync SaaS platform to be the better choice.”
How did RFL solve this problem?
They chose CiraSync, the best tool for syncing the GAL, Public Folders, and shared mailbox contacts to smartphones. In a few clicks, RFL’s employees had all the current CRM contacts they needed.
“We were very impressed with how easy it was to change our account package and get our contacts synced up with Salesforce by using CiraSync.”
Financial companies like RFL use CiraSync to sync unlimited contacts to thousands of smartphones 24/7. No more exporting the GAL and wasting time looking up current contact information. CiraSync carefully handles the tedious work.
2. Accessibility on-the-go
Edgar Mitchel once said,
“If we don’t take care of the customer, someone else will.”
And in the financial sector, customers will contact a competitor if you don’t care for their needs. No one has time to deal with businesses struggling to communicate effectively with customers.
For example, if a client calls with an urgent question outside office hours, you’d want to return to them pronto. But things will get complicated if you can only access your client’s contact information on your office computer.
In the same way, you’d want to contact a colleague and ask them to urgently take care of a client if you cannot do so. Unfortunately, you might lose a business opportunity if your colleague’s contact information on your phone is outdated.
That’s why you need to access synced contacts on your iPhone or Android to call or email clients, prospects, and referral partners on short notice.
3. Improved team collaboration
If syncing contacts to smartphones enhances personal productivity, think about the magic it can do for team collaboration. By having the same up-to-date contacts, your team can work together to deliver excellent client support.
A study by Nucleus Research shows that mobile customer data access can increase productivity for salespeople by 14.6%.
Imagine what that could mean for your business! By responding on the go, you can retain existing customers and close new leads by addressing customer inquiries and complaints much faster.
4. Better Data Management and Security
Besides increasing productivity and collaboration, syncing contacts to work smartphones can also improve data management and security.
Syncing contacts in a secure, centralized system ensures everyone has access to the latest information while reducing the potential for data breaches or inconsistencies.
At CiraSync, we’ve taken multiple steps to ensure user data is kept secure and compliant with all existing data security laws. For example, we don’t store passwords, and our dashboard is hidden behind the Cloudflare Content Delivery Network.
You can learn more about security measures by checking our user data security.
Regarding data management, CiraSync allows you to control who gets which contacts and calendars.
How to Sync Financial Services Contacts to Smartphones?
Now that you know why syncing financial services contacts to smartphones is important, let’s see the steps to follow to achieve this result.
I will use CiraSync, the best GAL contact sync tool on the market. More than 12,000 companies in 60+ industries use it to sync 1 million contacts every month.
CiraSync acts as a “bridge” between your company’s contact system and your smartphone, meaning whenever changes are made — like a number is added or deleted — CiraSync will automatically push the changes to your phone.
Moreover, CiraSync intelligently scans through contact lists to merge duplicates and delete obsolete contacts and inaccurate info.
Let me show you how the contact sync process works on CiraSync.
1. Sign up for CiraSync Personal Edition. It’s completely free forever.
2. After following the embroidering process, you’ll get access to your dashboard. Click the + sign next to “Contact Lists.”
3. You’ll see multiple source types to choose from. The CiraSync platform needs to know where your contacts come from before pushing them to smartphones.
For this example, I will use the “Global Address List” as our source of contacts.
4. Next, select “Active Directory Items.” Here, you’ll just need to choose the contact sources you want to sync. Click NEXT in the top right corner.
5. In the GAL field, search for a name and select the user (smartphone) you want to target. These users will always receive synced contacts. Click “Next” in the top right corner.
6. Fill out “Provide Contact List Name” to name the contact list and click “Save.”
7. The sync summary dashboard will briefly appear. Open the CiraSync main dashboard by clicking on the “Return” icon at the top-left of your screen.
8. Check the “Update Cache” option in the “Sync Status” at the top right side of the Dashboard and click on SYNC NOW to sync your contacts.
And voilà, you’ve synced financial services contacts to smartphones. From now on, CiraSync will regularly scan your contacts and identify any changes. It will then push these updated contacts to your employees’ smartphones.
FAQ
Absolutely. CiraSync offers security features like encryption, two-factor authentication, etc. Moreover, CiraSync integrates tightly with Microsoft Azure and uses the Azure Consent Framework. All subscriber data is kept within the Microsoft Cloud.
Automatic contact sync solutions like CiraSync push contacts to all your devices, including smartphones and tablets.
Yes. CiraSync offers sync options that let you choose who will receive which contacts.
