Licensing
Consolidating CiraSync License Packs
This guide shows how to consolidate CiraSync license packs with the same expiration dates. If you have license packs with different expiration dates, please submit a support ticket to get in touch with the Cira Apps Ltd. Customer Success Team. Instructions 1. Click...
Getting a Sales Quote
This guide shows how to get a CiraSync sales quote by email. Instructions 1. Log in to the CiraSync Dashboard. 2. Click REQUEST QUOTE in the Licensing pane of the CiraSync Dashboard. (See figure below.) 3. If this is the first time you are purchasing a CiraSync...
Purchasing CiraSync Licenses
This guide shows how to purchase CiraSync licenses without a sales quote. NOTE: The following instructions apply to CiraSync Enterprise Edition users. If you are a CiraSync Personal Edition user, follow the instructions in this guide: How to Upgrade to CiraSync...
How long does it take to receive an invoice from CiraSync?
Invoices are sent immediately and should appear in your inbox within 30–40 minutes. For more information on pricing and payment options, check out our Pricing FAQ.
I have mailboxes on On-Premise Exchange. Can CiraSync work with these Public Folders?
No, CiraSync only works for Office 365 mailboxes. We have a separate solution for on-premise mailboxes and Office 365 called itrezzo UCM.
Does my CiraSync service account need to have a CiraSync license?
CiraSync service account does not need to have a CiraSync license.
How do I terminate my CiraSync partnership?
Please do the following to terminate your CiraSync partnership: Launch your CiraSync EE Tenant Dashboard. Click the account username at the top-right corner of the dashboard. Click SETTINGS. Click Partnerships. Click the...
How can I remove a user from receiving CiraSync license reports?
Do the following procedure to remove a user from receiving CiraSync license reports: Instructions Log in to the CiraSync dashboard. Click the username in the top-right corner of the dashboard. Click Settings. (See figure below.)You will be taken to the CiraSync...
