Public Folders are a fantastic tool for companies and small teams who wish to collaborate through Microsoft Outlook. Both the shared calendar and shared contact features are very useful when it comes to sharing the latest contact information, meetings, and events....
Public Folders are an incredibly powerful tool allowing teams to collaborate in a group environment via their outlook platform. However, there is one key issue: Public Folders do not allow smartphone users to sync, let alone view the information within them on their...
There are integration issues for business users looking to sync their Salesforce through Outlook, particularly for machines that don’t run a Windows operating system. If your email runs on Microsoft Exchange Server and you don’t have a Windows desktop, there isn’t a...
A shared calendar is a calendar that can be edited by multiple users. This is useful when creating a company-wide schedule that keeps track of vacation times, work shifts, and other company-important events. This video is a step-by-step example of how to sync a shared...
Employees need to access the latest Microsoft 365 Global Address List (GAL) on their smartphones to get business done. Without the latest GAL, they waste time answering spam calls or missing business-critical calls from co-workers, prospects, and customers. This video...
In the Desktop version of Outlook, shared calendars are viewable in the left-hand navigation panel or from the File menu. However, this isn’t immediately viewable in the Outlook on the web. This guide shows how to open shared calendars in On the web. Instructions...
Author’s Note: Microsoft has officially announced the retirement of Exchange Web Services (EWS) for Exchange Online, with the service being fully disabled on October 1, 2026. This change has important implications for organizations that rely on third-party...
Author’s Note: Microsoft has officially announced the retirement of Exchange Web Services (EWS) for Exchange Online, with the service being fully disabled on October 1, 2026. This change has important implications for organizations that rely on third-party...
Author’s Note: Microsoft has officially announced the retirement of Exchange Web Services (EWS) for Exchange Online, with the service being fully disabled on October 1, 2026. This change has important implications for organizations that rely on third-party...
The CRM system at your company is used by multiple departments including sales, marketing, customer service, support, and even by accounting to manage and improve customer relationships. Indeed, it’s a business requirement that every customer-facing employee be able...