IT Management
Cleaning up Contacts and Calendars from Targeted Users in CiraSync
When one of your employees leaves your company, you may have already removed their CiraSync license. However, they still have access to the Contacts and Calendar events pushed by CiraSync to their smartphones. This guide shows the two ways to clean up Contacts and...
Our users aren’t getting their voicemails rolled over to their emails. What should I do?
CiraSync does not do interact with voicemails or email. CiraSync is a SaaS cloud platform that syncs Shared Contacts, Calendars, and Sticky Notes from the Office 365 Global Address List, a User Mailbox, and/or Public Folders.
Setting up Roles-Based Administration to Manage CiraSync
After performing your first Contact or Calendar sync, you may want to secure, restrict, or expand user access to the Dashboard in CiraSync Enterprise Edition. This guide shows how to set up roles-based administration for CiraSync users. Instructions Log in to the...
Creating Contact Collections from Office 365 Dynamic Distribution Groups
CiraSync Contact Lists can use Collections as a source or a target: this provides flexibility to add or remove users or contacts using an existing group in the Global Address List. CiraSync Contact Collections can be created from a Group, a Distribution...
Making CiraSync Use a Specific Office 365 Service Account
After creating a dedicated Service Account for CiraSync, there is one more thing that needs to be done. The CiraSync Dashboard does not default to using the Service Account once it is created. CiraSync will automatically use the Global Administrator account currently...
Removing CiraSync User Licenses from Target Collections
This guide shows how to remove CiraSync licenses from licensed users in CiraSync. Instructions Log in to the CiraSync Dashboard. Scroll down to the Mailboxes pane. Click the User is licensed icon next to the user that you want to remove under the Mailboxes pane. The...
Removing Ads Displayed in Contact Notes
The CiraSync Personal Edition displays ads in the Contact notes fields; once you upgrade to CiraSync Enterprise Edition, the ads will continue to show up unless there is a clean-up done for the field. This guide shows how to remove these ads from Contact Notes in the...
Removing CiraSync Enterprise Edition User Consent from Office 365
When you signed up for CiraSync, you granted CiraSync permission to access your Office 365 account. CiraSync uses the Office 365 API to access user mailboxes so that it can create and update the Office 365 Global Address List, contacts, and calendar appointments. If...