After creating a Dedicated Service Account for CiraSync, there is one more thing that needs to be done. The CiraSync Dashboard does not default to using the Service Account once it is created. CiraSync will automatically use the account currently logged in to the...
This guide shows how to remove CiraSync licenses from licensed users in CiraSync. Instructions Log in to the CiraSync Dashboard. Scroll down to the Mailboxes pane. Click the User is licensed icon next to the user that you want to remove under the Mailboxes pane. The...
The CiraSync Personal Edition displays ads in the Contact notes fields; once you upgrade to CiraSync Enterprise Edition, the ads will continue to show up unless there is a clean-up done for the field. This guide shows how to remove these ads from Contact Notes in the...
When you signed up for CiraSync, you granted CiraSync permission to access your Microsoft 365 account. CiraSync uses the Microsoft 365 API to access user mailboxes so that it can create and update the Microsoft 365 Global Address List, contacts, and calendar...
If you are a CiraSync Enterprise Edition user and have more than 1,000 user mailboxes in Exchange Online, you will notice that during a sync, four mailboxes get updated simultaneously. Normally, a single Service Account is configured for CiraSync, and it can take over...
With CiraSync Enterprise Edition, sync an unlimited number of Contacts, Calendars, and Public Folders multiple times a day for an unlimited number of smartphone business users. Follow this guide to learn how to get started with CiraSync Enterprise Edition! Before You...
This article provides a step-by-step guide on how to configure the Application Consent Settings in CiraSync, which is essential for ensuring a smooth integration with your organization’s Microsoft 365 data environment. By setting up these permissions, you enable...
Setting up a dedicated service account for CiraSync in Office 365 is only needed when: Sourcing a Public Folder Sourcing Outlook contact groups Sourcing Dynamic Distribution Lists (Exchange Online license required) Managing large volumes of data requiring multiple...
One of the most frequently asked questions we receive is, “What are the technical aspects of CiraSync security, and what steps do you take to ensure the security of users information?” When a company decides to look externally for help with information management,...
To manage GAL and public folder contact synchronization for Office 365 tenants, CiraSync requires the user to have Global Admin permissions. You can make a dedicated Azure/Office 365 account for this. If you are only using the GAL Sync feature, the account does not...