Home > Support Articles (Page 5)
Support Articles
Is there a way to configure custom fields and attributes to CiraSync?
At this time, there is no way to configure custom fields and attributes to CiraSync. CiraSync is hard-coded to only push specific fields as determined by the source.
When I try to sync my Public Folders, I get an error that says “There are no Public Folder servers available.” What do I do?
If you receive this error, please do the following: Give your service account Reviewer permissions in your Public Folder. Assign a Microsoft Exchange License to the service account. Any of the following licenses will do: Kiosk for $2.00 per month or Microsoft F1 (or...
Securing the CiraSync Service Account | CiraSync
For CiraSync Enterprise Edition, we recommend that users create a dedicated Service Account to serve as the Global Administrator for CiraSync. The Service Account does not need to have Global Administrator role beyond the first login. The account can be demoted to a...
Getting a Sales Quote
This guide shows how to get a CiraSync sales quote by email. Instructions 1. Log in to the CiraSync Dashboard. 2. Click REQUEST QUOTE in the Licensing pane of the CiraSync Dashboard. (See figure below.) 3. If this is the first time you are purchasing a CiraSync...
How to Sync the Global Address List Between Two Tenants
Update 2024 CiraApps has streamlined the process of synchronizing Global Address Lists (GALs) across multiple tenants. Users can now perform this sync seamlessly with CiraHub. Sync Multiple Global Address Lists with CiraHub (Preferred Method) CiraHub offers an...
Syncing Salesforce Contacts to Smartphones with CiraSync
Read the instructions or check out the video below to learn how to sync Salesforce contacts to smartphones with CiraSync: Before You Start Before you can sync Salesforce Contacts, you will need to have purchased the following: Either Salesforce Enterprise or...
Assigning Admin Roles to the CiraSync Service Account
When upgrading to CiraSync Enterprise Edition, a dedicated service account with the Global Administrator Role is required. However, after signing in to the CiraSync Enterprise Edition for the first time, the service account can be demoted by assigning the service...
Setting Microsoft 365 CiraSync Data Residency
At CiraSync, there are cloud workers that sync information to smartphones and Exchange mailboxes. The workers build temporary databases from Public Folders and the Global Address List. CiraSync has data centers in the European Union (EU) and North America. This guide...
