How CiraSync Helped Swartley Bros Engineers Solve Critical GAL Syncing Issues!

Swartley Bros. Engineers, Inc. is a long-established electrical and communications contractor based in Pennsylvania.

Founded in 1928, the company delivers commercial, industrial, data/structured cabling, wireless, and mechanical services to clients across the Mid-Atlantic region. They combine decades of experience with modern technology on large and complex projects.

The Background

Swartley Bros Engineers has many teams working across different divisions. To keep everyone connected, employees needed to be able to easily reach each other, especially when working from different locations or during new employee onboarding. 

The company uses iPhones, but there was a big gap: the contact list from their Global Address List (GAL) wasn’t showing up on employees’ phones. That made day-to-day communication harder than it needed to be. 

The Challenge

The main issue? Getting shared company contacts onto everyone’s phones, without making the IT team do a bunch of manual work. 

People were missing calls from coworkers because the names weren’t saved on their phones. Some thought those calls were spam and just ignored them. On top of that, every time someone new joined the company, IT had to manually add or remove contacts. It took time and created delays. 

Curvin Stine needed a simple solution that would handle this automatically. 

The Transformation

They tested CiraSync, starting with the free version. After seeing how well it worked, they upgraded to the Enterprise Edition. 

Now, contacts are synced automatically to users’ phones. No more guessing who’s calling. No more missed calls because someone didn’t recognize the number. And no more manual updates every time someone joins or leaves.

With contacts on the phones, users now know who is calling and are answering calls rather than ignoring them, thinking they are spam.

Curvin Stine

IT Manager, Swartley Bros Engineers, Inc.

It also made onboarding faster. New hires instantly have the contacts they need, without the IT team lifting a finger. Curvin added: 

The contact is updated immediately rather than manually having to create and delete contacts.

Curvin Stine

IT Manager, Swartley Bros Engineers, Inc.

The result? Better communication, smoother teamwork across divisions, and time saved for everyone. 

Want to see how this could work for your organization? Start a free trial or book a demo to see it in action.

Spending Hours Pushing Microsoft 365 Contacts to Phones? Why Would You Do That When There is CiraSync?

Company:

Swartley Bros Engineers

Industry:

Engineering

Company Size:

200 to 500 employees

Problems:

  • GAL not automatically syncing to phones
  • IT team manually pushing contacts to phones
  • No Caller ID. Employees missing critical calls.

Solutions:

CiraSync Saves over 1500 Hours Annually in IT labor!

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