If a coworker calls your mobile phone, you may not recognize the phone number. Even though you can look them up in the Global Address List (GAL), their Caller ID won’t display a name or photo because they are not in your contacts. To take advantage of Caller ID when a coworker calls, you will want to sync the GAL to the Contacts folder of your Exchange Mailbox.
CiraSync makes syncing the GAL quick and easy! Read the instructions or check out the video below to learn how to sync the GAL to the users in your Office 365 tenant with CiraSync:
Before You Start
This guide assumes that a dedicated Service Account with Application Consent Access has been set for your CiraSync Dashboard. Without an administrator account with the appropriate settings configured, CiraSync will be unable to push Contact and Calendar updates to user mailboxes. Check out the following articles to learn how to set up a dedicated Service Account with the appropriate permissions for your Tenant and then return here to learn how to sync the GAL with CiraSync Enterprise Edition:
- Setting up a Dedicated Service Account for CiraSync in Office 365
- Setting up Application Consent Settings
- Making CiraSync Use a Specific Office 365 Service Account
This guide also assumes that a Collection was created as a Source and one as a Target prior to creating a Contact List. Check out the following article to learn how to set up Collections:
Creating CiraSync Contact Collections
CiraSync
Instructions
1. Log in to the CiraSync Dashboard.
2. Click the + in the Contact Lists. (See figure below.)
3. Select the Contact source type. For this example, we will use Global Address List as the Contact source.
4. Click on Collections.
5. Select the desired Contact sources.
6. Click the NEXT button on the top-right corner. (See figure below.)
7. Select the user contact you would like to use as a target.
8.Click NEXT on the top-right corner.
9. Name the contact list in the box under Provide Contact List Name.
10.Click the + next to Contacts.
11. Enter the preferred name of your subfolder.
12. Check Sync Contact Groups if you have groups in the contact list and would like to sync members of that group. You can choose to exclude Group members from syncing.
13. Check Populate Outlook Auto-Complete List if you want these sync contacts appear in the Outlook Auto-Complete list.
14. By default, CiraSync will remove a Contact from the targeted mailbox if it is removed from the Source. In case you would like to allow Users to keep these obsolete items, check Retain obsolete items.
15. Click SAVE. (See figure below.)
16. You will be taken to the sync summary dashboard. (See figure below.)
17. Click the CiraSync icon in the top-left corner of the window to return to the CiraSync home dashboard.
18. Check the Update Cache box under the Sync Status pane in the top-right corner of the dashboard.
19. Click SYNC NOW to run a manual sync.
Next article: Syncing Shared Exchange Mailboxes to an Entire Office 365 Tenant
