Testimonial—Dan, General Manager
In this video: Dan was struggling to schedule company-wide meetings. There would be a significant lag time in booking meeting rooms and ensuring that there were no conflicts between employee schedules. Then, he found CiraSync. CiraSync has made it easier than it ever...
Why Business Continuity Plans Must Include Automated Contact Management for Smartphones
In October 2019, PG&E Public Safety Power Outages and wildfires in the state of California resulted in millions of users including businesses being without power for several days. Such outages can be particularly challenging for businesses; in one instance, the...
How to Select an Office 365 Contact and Shared Calendar Sync Solution for Smartphones: 9 Tips
Our recently published infographic describes 9 best practices to consider when selecting a software solution for automatically syncing Microsoft Office 365 shared contacts and calendars to business smartphones. This blog post summarizes a few of the key best practices...
Testimonial—Dillon, System Administrator
In this video: U.S. Ski and Snowboard Team System Administrator Dillon Essley shares his wonderful experience with using CiraSync. Dillon loves the clean UI that lays out all that he needs in a single dashboard. The best-in-class Customer Success Team supports him...
Testimonial—Kelley, Executive Assistant
In this video: We sit down with Executive Assistant Kelley as she shares her struggles finding a contact sync solution before finding CiraSync and her experience with the best-in-class CiraSync Customer Success Team. This is what she had to say about CiraSync,...
9 Benefits for Deploying a Secure SaaS Solution for Contact Management Before an Emergency
Business Continuity Plans are important to have in case of an emergency that would leave organizations without power or a means to get onto the internet. These plans are vital to minimize losses and continue with daily operations. Watch the video to learn the...
Get Started with CiraSync Personal Edition
View this short video to learn how to get started with CiraSync Personal Edition in under 2 mins. For questions about CiraSync Personal Edition, check out the following resources: CiraSync Personal Edition FAQ CiraSync Personal Edition QuickStart...
Get Started with CiraSync Enterprise Edition Trial
Watch this short video to learn how to quickly and easily get started with the 180-day, 10-user free CiraSync Enterprise Edition trial. No contract or credit card information required. Check out the following resources to learn more about CiraSync Enterprise Edition:...
How to Select an Microsoft 365 Contact and Calendar Smartphone Sync Solution
Business users need to access accurate, up-to-date Microsoft Microsoft 365 shared contacts and calendars on smartphones at all times for productivity and responsiveness. Watch this short video for 9 tips to selecting the best Microsoft 365 contact and calendar...
When I log in to the CiraSync dashboard, I get a pop-up prompting me to add a real Point of Contact. However, there is no way to add one. What do I do?
To solve this issue, log in to the CiraSync dashboard with the tenant service account in an incognito window. The CiraSync dashboard should let you add a Point of Contact. NOTE: If the tenant does not have a tenant service account, you can log in to the Global Admin...
Interview with Vernon Weitzman, ideamensch
Sometimes success comes from planning. Sometimes it’s a fluke. Always keep experimenting. October 21st, 2019. Our CTO and Founder, Vernon Weitzman, sat down recently with ideamensch to give a detailed breakdown on his history within the software field, his thoughts...
Why does CiraSync not sync the Middle Initial Field that is in the Exchange Online Contact details?
Microsoft 365 contact details do not contain the Middle Name or Middle Initial field. Furthermore, the Middle Initial Field is a field automatically synced by Azure AD by default (dirsync). CiraSync has recently introduced a new feature for users who want to sync the...
How Cira Apps went from Zero to 1,000 Enterprise Customers in 3 years
Today, CiraSync has surpassed 1,000 enterprise customers in just 3 years, while syncing business contacts and calendars for over 130,000+ smartphone users. San Jose’s Cira Apps Ltd. surpassed 1,000 enterprise customers last week, an impressive feat for any B2B SaaS...
How to Enable the Mobile Exchange Connector on iOS and Android
To optimize your experience with CiraSync on smartphones, it’s crucial to understand how to enable the Mobile Exchange Connector. If you’ve noticed that your Microsoft Office 365 calendar and contact subfolders aren’t displaying on your smartphone,...
Enabling Native Sync on Smartphones
If you are using CiraSync to sync Office 365 contact subfolders, they may not show up on your smartphone. This usually occurs on older iOS and Android devices. There are two solutions available for this problem: Enabling the Mobile Exchange Connector Enabling Native...
Business Continuity Best Practices Infographic
INFOGRAPHIC Business Continuity Best Practices View...
5 Tips to Automate Your Contact Synchronization
Once upon a time, businesses relied on paper address books. Those clunky things contained the information of every business contact, arranged according to names or department, or by another characteristic. Now, though, technology has transformed the concept and made...
Why does CiraSync take so long to sync my contacts and calendars?
There are multiple factors that can affect CiraSync performance. These include the following: Number of mailbox in a tenant Amount of updates that need to be made Type of data that needs to be written in Current performance of Exchange Web Services (EWS) Below are...
Adding Contacts to Public Folders with the Cira Mobile App | CiraSync
CiraSync is a one-way sync from the Source to the user’s mailbox. The solution syncs contacts from the Office 365 GAL, Public Folders, and Shared Mailboxes to the user desktop mailbox. From there, the smartphones sync the contacts using the Native Exchange Connector...
Adding and Syncing Outlook Contacts with Extensions with CiraSync
This guide shows how to do the following: Add phone number extensions to Outlook Contact items. Sync phone numbers with extensions using CiraSync so users in your tenant can call these numbers with the extension already dialed. NOTE: Caller ID will not work for GAL...
How to Create CiraSync Contact Collections — CiraSync
Contact Collections are a CiraSync-specific functionality. This provides flexibility because it allows for the categorization and organization of users in the Global Address List. Contact Collections can then be used as a target, and, in some cases, the source of a...
I am using a Contact Collection to sync contacts and calendars to my users. How do I remove disabled users from a CiraSync sync task?
Contact Collection users can be removed during the set up of a sync configuration. Do the following to remove disabled and undesired users from a sync task: Click the Contact Collection used as the source and/or target of the desired sync task listed in the...
Is there a way to configure custom fields and attributes to CiraSync?
At this time, there is no way to configure custom fields and attributes to CiraSync. CiraSync is hard-coded to only push specific fields as determined by the source.
When I try to sync my Public Folders, I get an error that says “There are no Public Folder servers available.” What do I do?
If you receive this error, please do the following: Give your service account Reviewer permissions in your Public Folder. Assign a Microsoft Exchange License to the service account. Any of the following licenses will do: Kiosk for $2.00 per month or Microsoft F1 (or...
Viewing versus Syncing Public Folders to Smartphones
In this blog, so far we’ve discussed in detail the pros and cons of Public Folders, why users love Public Folders, how to get the most out of public folders, and finally, why smartphones hate Public Folders, but what we haven’t spent a lot of time on is why you should...
Testimonial—Adam, Director of Operations
In this video: We sit down with Adam D., Director of Operations at a telecommunications company. Employees (full-time and temporary) at the company use a variety of smart devices for work and faced a number of contact syncing problems including manually adding and...
Testimonial—Jonah, Senior IT Engineer
In this video: Jonah, a Senior IT Engineer at a medium-sized construction company shares his contact management struggles, and how he came to find the CiraSync solution. The company has been using CiraSync for three years and they have not had a single time when the...
Testimonial—Joseph, Director of IT
In this video: We meet Joseph, IT Director. His company, struggled with an effective Office 365 contact sync solution—he discusses how CiraSync saved his company untold amounts of time, along with the ease with which it could be installed, thanks to the expertise of...
How to Sync the Microsoft 365 Global Address List to Smartphones
Employees need to access the latest Microsoft 365 Global Address List (GAL) on their smartphones to get business done. Without the latest GAL, they waste time answering spam calls or missing business-critical calls from co-workers, prospects, and customers. This video...
Testimonial—Swati, IT Consultant
In this video: We sit down with Swati, an Information Technology Adviser and Consultant; she tells us a little bit about how CiraSync exceeded her expectations and how their team found it useful. She particularly likes the clean interface to sync contacts to groups or...
Getting a Sales Quote
This guide shows how to get a CiraSync sales quote by email. Instructions 1. Log in to the CiraSync Dashboard. 2. Click REQUEST QUOTE in the Licensing pane of the CiraSync Dashboard. (See figure below.) 3. If this is the first time you are purchasing a CiraSync...
Syncing Salesforce Contacts to Smartphones with CiraSync
Read the instructions or check out the video below to learn how to sync Salesforce contacts to smartphones with CiraSync: Before You Start Before you can sync Salesforce Contacts, you will need to have purchased the following: Either Salesforce Enterprise or...
Assigning Admin Roles to the CiraSync Service Account
When upgrading to CiraSync Enterprise Edition, a dedicated service account with the Global Administrator Role is required. However, after signing in to the CiraSync Enterprise Edition for the first time, the service account can be demoted by assigning the service...
Cleaning up Contacts and Calendars from Targeted Users in CiraSync
When one of your employees leaves your company, you may have already removed their CiraSync license. However, they still have access to the Contacts and Calendar events pushed by CiraSync to their smartphones. This guide shows the two ways to clean up Contacts and...
How to Rename a Synced Calendar | CiraSync
Yes, you can rename calendars, and all users in your tenant should be able to see the changes once a sync is performed. Please do the following to rename your calendars and sync this change to your users: Click the calendar you would like to edit in the...
Can users in my tenant add their smartphone contacts to contact lists managed by CiraSync?
CiraSync is a one-way sync from the Source to the user’s mailbox. The program is meant to sync contacts from Office 365 GAL, Public Folders, and Shared Mailboxes to the user desktop mailbox. From there, the smartphones will sync these contacts using the Native...
Syncing iCalendars with CiraSync
This guide shows how to sync iCalendars to Outlook- and Exchanged-enabled smartphones with CiraSync. However, if your Calendars are Outlook Web App Links instead of iCalendars, check out how to convert them to iCalendar attachments with this article. Instructions Log...
Contact photos are not syncing to my phone. What should I do?
If you are a CiraSync Personal Edition customer, please note that Personal Edition is a limited capability version of Enterprise Edition. Personal Edition does not include contact photo sync. If you are interested in CiraSync Enterprise Edition, contact us to get...
